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حجزه اليوم 6 من المسافرين
منتجع رويال كونا (Royal Kona Resort)
75-5852 Alii Drive, Kailua-Kona, Hawaii, كايلوا كونا, Kailua (HI), الولايات المتحدة, 96740 - اكتشف الموقع
اهرب إلى منتجع Royal Kona في منطقة Kailua Kona النابضة بالحياة. استمتع بإطلالات خلابة على المحيط وغرف واسعة وشاطئ خاص. تشمل وسائل الراحة الحصرية مسبحًا داخليًا وصالونًا ومطعمًا في الموقع. يمكنك الاسترخاء في راحة مع تكييف الهواء وشرفة خاصة، ولوازم استحمام مجانية. يقع هذا المنتجع في مكان مثالي لاستكشاف المعالم السياحية القريبة، ويعد بعطلة لا تنسى لمسافرين اثنين. [قد تكون بعض المحتويات مدعومة بالذكاء الاصطناعي التوليدي. قد يكون هناك بعض الأخطاء.]
الأبرز
المرافق
موقف سيارات
واي فاي مجاني في جميع الغرف
مكتب استقبال 24 ساعة
تخزين الأمتعة
مسبح داخلي
مركز لياقة بدنية
سحب نقدي
تسجيل الوصول/المغادرة من دون اتصال
Excellent hotel”
Very nice resort. Had a corner room overlooking swimming pool with a great view of the ocean. Room was very clean and maid service was excellent. Meals were great at the resturant although we only ate there 3 times in the 2 weeks we were there. We really enjoyed sitting at the Lagoon area and watching the waves come in and the people swimming around with the little fish in the lagoon. We found the main pool hard to get out of the hot sun because the chairs were not very movable and the umbrellas were quite high up. It was nice to be able to walk to downtown and visit all of the other resturants and shops. The farmers market was only about 3 blocks away and the fruit was very inexpensive. Overall I would give our holiday a 9 out of 10.
Mahalo for your feedback! The on-property lagoon is a unique feature at the Royal Kona. We are delighted to read that you took advantage of our location in Kailua-Kona and that you enjoyed your stay. We want to thank you for joining us at the Royal Kona Resort, and that we hope to welcome you back again in the future!
Kona trip”
I thought I was getting a deal as they were advertising due to the renovations going on. when I got there first employee I spoke with was very friendly, gave me an ocean view instead of partial, the room couldn’t have been more plain. No mirrors, only in the bathroom the bed was very hard, the linen was so thin I was freezing, even after I turned off the ac. Then there was the very very basic tv. I couldn’t even mirror my phone. I spoke to the 2nd employee at the front desk about a later checkout as I did to the first one ( she said 1230) no charge. The 2nd woman I observed while in line, didn’t smile at all. I tried to be as friendly as possible and told her I just the previous couple pay 100 to check out at 4pm. If I could also do this. In an almost condescending tone said no you can’t your room is not available. I didn’t care what room. Then she said as I walked away “ make sure your out by 1230. I was taken aback by her statement said so loudly in front of others as if to scold me. Usually, by this time I would have said something or asked to speak to a manager. I was there for a much needed vacation after being at the hospital for a week caring for my mom that cut into my one week vacation I managed to get 2 additional days so I could go somewhere and just recoup from my job in a timeshare in Maui where we were booked solid back to back for the past 6 months, then my mom got pneumonia. I kept my mouth shut. And walked away. 8 am the next morning I was startled by a loud pounding and shaking of the bed. I had forgotten about the renovation. I did not expect it to be in the room next to me at 8 am. I paid 250 for this thinking it was a deal. After some investigation that was the normal rate. I was quite disappointed the only nice memory I have at the hotel was the view from the Maitai bar and the staff there. Probably won’t use Agoda again
Thank you for sharing your feedback with us. We are very sorry to read that you did not enjoy your stay with us. You booked our Lagoon Tower Renovations Rate, which is a discounted rate due to the renovations ongoing on the outside of the Lagoon Tower. The rate is discounted due to the noise from the construction. Due to the lower rate, the Lagoon Tower sells out very quickly, which is why we could not offer an extended checkout past 12:30pm. Normal checkout time is 11am, and so we did honor a late checkout for free until 12:30pm. Unfortunately we need time to clean the rooms for our incoming guests and thus we could not honor a later checkout for this room type. We will share your feedback with our team to ensure service improves. We hope that you had a wonderful time in Kona otherwise and we wish your mom a speedy recovery.
Things you must know”
Beautiful, on the water. Pool closes at sunset! Restaurant closes at 8pm and bar. No jaccuzi. Parking 25.00 per day. Close to shops and pier. Air conditioning worked great but noisy. Tiny frig but no microwave. Rooms need updating on 6th floor balcony with ocean view. Sliding doors need work, very noisy n clunking plus we could hear other rooms opening and closing loud sliding doors. Elevators worked well and little wait. Activities would be nice.
Thank you so much for sharing your kind review! We are delighted that you enjoyed our location and we appreciate your feedback regarding updates needed. We are working on renovations on the Lagoon Tower. We hope to welcome you back again in the future.
Okay”
Nice older property that seemed to be in constant rehabilitation. No beaches, just a pool and a small 'man made' lagoon.
Mahalo! We appreciate your valuable feedback.
Tired and dated resort”
The resort is very tired and dated. The saving grace is the location, which is close to the Kailua shopping village and restaurants.
Mahalo! We appreciate your valuable feedback.