واي فاي مجاني في جميع الغرف
|الجودة مقابل السعر||8.4|
|أقرب المطارات||مطار Wilson (WIL)|
|المسافة إلى المطار||4.0 كم|
عندما تزور هذه المدينة رائعة الجمال، ستشعر أنك في بيتك في Royal Tulip Canaan Nairobi الذي يقدم لك إقامة متميزة و خدمات عظيمة. إن موقعه الجيد الذي يبعد فقط عن مركز المدينة يساعد النزلاء على الاستمتاع بمعالم المدينة ونشاطاتها. كما يمكن الوصول بسهولة إلى عدة معالم سياحية قريبة.
كما يقدم Royal Tulip Canaan Nairobi الكثير من الخدمات لإغناء رحلتك في المدينة. لضمان راحة ضيوفه، يقدم الفندق الخدمات التالية: خدمة الغرف على مدار الساعة, واي فاي مجاني في جميع الغرف, أمن على مدار 24 ساعة, خدمة التنظيف يوميًا, خدمات بريدية .
تعكس غرف الفندق البالغ عددها 94 المنتشرة في 8 طوابق جواً من الدفء والألفة.خدمات عصرية مثل تلفزيون بشاشة مسطحة, سجاد, مشروب ترحيبي, مرآة, شباشب موجودة في بعض الغرف المختارة. إن مركز للياقة البدنية, ساونا, حمام سباحة خارجي, سبا, تدليك هو المكان الأمثل في الفندق للاسترخاء وتفريغ طاقتك بعد نهار طويل. إن Royal Tulip Canaan Nairobi هو مكان مثالي للمسافرين الذين يتطلعون إلى الراحة والاستجمام في المدينة.
الأطفال والأسرّة الإضافية
يعتمد توافر الأسرّة الإضافية على طبيعة الغرفة التي اخترتها لذلك يرجى التحقق من إشغال الغرفة المفردة لمزيدٍ من المعلومات.
جميع الأطفال مرحب بهم.
|عمر النزيل||سرير إضافي|
الأطفال الذين تتراوح أعمارهم بين 0 و2
إقامة مجانية عند استخدام الأسرة الموجودة في الغرفة
يتاح مهد الأطفال حسب الطلب
الأطفال الذين تتراوح أعمارهم بين 3 و12
إقامة مجانية عند استخدام الأسرة الموجودة في الغرفة
إذا كنت بحاحة إلى سرير إضافي، سينتج عن ذلك رسم إضافي.
يعامل النزلاء الذين تصل أعمارهم إلى 13 سنة/سنوات كالبالغين
استخدام الأسرّة الإضافية سينتج عنه رسم إضافي.
رويال توليب كانان نايروبي
Good selection of eggs for breakfast! The room were clean and spacious. The swimming pool needs cleaning though!
I think the hotel location was very good areas but the price seems very high compare it's class or type of hotel and location.
Dear Guest Thank you for your support and choosing to stayw ith us. I have noted your concern. We operate on dynamic pricing hence on some day it could have been high. Do give us another oppurtunity and evaluate our servises and price charged. Regards Jayesh Cholera General Manager
Compound security is first class. Reception service is below standard which was slow, inefficient and lacking customer interaction. Should be improved. Strong Indian management presence which could be quite eye catching. Better mixture of managerial staff would add better cosmopolitan and international dynamics. Room was cleaned and pleasant. Weaknesses are the tinted window which shielded natural sunlight and maKE the room less natural. Washroom was mediocre but not luxury. Restarant: food was 6/10 lacking excitement and good quality. Steak and lamb chops were tough and lacking taste. Ambience was good and music in the evening too. But the staff could be provoking because they asked my African partner whether he was a hotel guest. Not relevant since we were just dining at tge restaurant and was a black gentleman. Location was good and in a secured neighborhood. Just need to work on the software of how to make your guests feel welcome and cozy.
Dear Guest Thank you for choosing RTCN for your stay in Nairobi. I have noted your observation and thank you for the same. I will work on the same. Do allow us to be of service to you againe when the next oppurtunity arises. Regards Jayesh Cholera General Manager
I do not recommend”
I recently had my stay at the Royal Tulip Canaan and was very disappointed.The hotel is nice and clean. The bellboy and restaurant staff were very kind. However, the staff at the front desk were not very helpful. We were disturbed several times about our stay and our room cards were cut off everyday. We were disturbed from management saying we had not booked more than a day. Each time we would show our booking confirmation and would continue to have the same issue the next day. The hot breakfast was cold and the small buffet was over priced. I would not recommend this hotel.
Dear Guest We are genuienly sorry for not measuring upto your expectations . I have noted your concerns and would take it up with our team and take corrective action. I have discussed the incident with our DM and he confirms it was a mistake on our part on the number of days of your stay at the time of check in. However subsequently if the card was getting deactivated could possiably be because if the card is placed with a mobile it tends to deactivate the card. Our rooms are generaly on bed and breakfast unless you would have selecetd room only at the time of booking. I will take it up with our Chef to look at the breakfast spread and the temperature. Kindly do give us another oppurtunity for us to display our commitment to guest feedback and you will see the change. Regards Jayesh Cholera General Manager
I was frustrated that airport transport was advertised in the booking, but actually cost an additional $30 per way, same as a taxi. My first night there, I was in a room in which the HVAC system did not work.
Dear Guest Thank you for having given us the opputunity to be of service. We do offer airport pick up on chargeable basis , I will check on Agoda where it mentiones of taxi to reconfirm it mentions of chargeable basis. We have checked the room you stayed in and have taken corrective action. We sincerly applogiese the inconveninece you have gone through. Look forward to be given another oppurtunity to be of service when next in Nairobi. Regards Jayesh Cholera General Manager
WIll get other hotel if possible”
I am on my business trip staying 15 days in this hotel. Definitely not a 4 star. 3 star will be suit for this hotel. 1. Wifi is bad. Totally disappointed when i requested a good wifi room before i check in. 2. Breakfast is boring as it is the same everyday. The restaurant staffs are not attentive to customer needs. 3. The restaurant table setup is slow. Staffs only clean up dishes but never setup the table for dining. They only do it upon request. Bad professionalism. 4. The carpet in room is dirty. It never changed and not even vacuum during the house keeping session. The housekeeping just walking with their shoes stepping on the carpet and everywhere. It is pure dirty. 5. The restaurant offers expensive menu but low quality food. Definitely not worth to try. 6. The linen never change on time even the card is put on the bed. 7. Some duty manager doesn't seems to be care to greet their customer. 8. The road to hotel is annoying. There are a lot pits on the road.
Dear Guest I am sincerly very applogetic for the experience you have had with us at RTCN. I guess we all just defaulted in our service. I assure you if given a oppurtunity we will display our positive approch to our guest reverts. I have taken it up with my team and have taken corrective action. We will be obliged if given a oppurtunity to welcome you again when next in nairobi. Regards Jayesh Cholera General Manager
Fine place to stay in Nairobi”
Great staff - and great location. Clean and more than pleasant.
Dear Guest Thank you for choosing RTCN for your stay in Nairobi. We are glad to have measured to your expecations. We would be happy to welcome you again when next in Nairobi. Regards Jayesh Cholera General Manager
Very nice and clean”
The bed was super confortable and the room was very clean. Good breakfast and nice position close to shopping center and restaurants. Friendly staff. The only problem we had was that there was no cold water in the bathroom so the shower was warmer than expected but we both are hot shower lovers so it wasn't that bad :)
Dear Guest Thank you for having stayed with us at RTCN. We are delighted to note you have had a woderful stay with us. However I have made a note of the concern and have had my CE and EHK check and take corrective action. We will be happy to welcome you again when next in Nairobi. Regards Jayesh Cholera General Manager
Happy with this choice, at the Agoda price.”
Comfortable rooms with everything that we needed on the premises. This was a rest day as we transitioned between locations and needed some good rest. Royal Tulip provided that. Western style and standard. The shower was great. Bed was a little firm for my taste (my colleague too), but overall it provided a safe, comfortable landing spot. Good wi-fi access and other nice perks like a free fruit platter delivered to the room and large breakfast buffet. The staff was plentiful and very helpful and pleasant. Highly recommend.
Dear Guest Thank you for your feedback we are delighted you had a comfortable and pleasant stay with us at RTCN. We will be happy to welcome you again when next in Nairobi. Regards
The staff here are very friendly. They make your stay EXTRA special and more comfortable. Thanks to Elizabeth for always checking on me all throughout my stay! I was sick when I checkin. And she assisted me and never failed to check on me every single day!
Dear Guest Thank you for choosing to stay with us at RTCN. Hope you are well now. We are delighted you had a memorable stay with us. Our team members are caring and passionate which they have displayed well. We will be happy to welcome you again when next in Nairobi. Regards Jayesh Cholera General Manager
Great place to stay!”
Really great and clean hotel. It's walking distance to a mall (with a microbrewery), and restaurants. The food there is a little bit expensive for the quality, but still a great atmosphere to have a beer and a meal in the evening after work. Their breakfast is really good! Fantastic coffee. If I have to work in Nairobi, I plan on staying here again.
Dear Guest Thank you for choosing to stay with us at RTCN. We are delighted to see you had a great stay with us. We will be happy to welcome you again when next in Nairobi. I have noticed your concern on the price I will have our team re look at our costing and portion size and take necessar action if it permits us. However our Chef will surely look in the quality aspect. Regards Jayesh Cholera General Manager
nice location ,beutifull hotel.
Dear Guest Thank you for choosing to stay with us at RTCN. We are glad to have measured upto your expectations. Look forward to welcoming you again when the next opportunity arises. Regards Jayesh Cholera General Manager
Love!! Great hotel”
Gorgeous hotel, lovely staff, amazing breakfast, room was so clean and comfortable and the whole place made you feel so relaxed and looked after. The gym is great, and the bed was SO comfy. Love this place! Only slight let down was the dinner we had there as the chef didn’t want to make a sauce as per the menu and the main was a little lacking, but only a slight criticism as we loved this place. The manager was also lovely and the front desk staff were amazing. Thank you for a great stay, we will be back
Dear Guest Thank you for choosing to stay with us at RTCN. We apologize for the dinner will speak to our Chef to take corrective action. We will be happy to welcome you again when the next opportunity arises. Regards Jayesh Cholera General Manager
Unique heaven ”
These are the simple heavens in Nairobi which I feel are way too underrated. This place is awesome . Provides the modern feeling of modern traveling . The food at the restaurant was worth every penny . I tend to feel this hotel does not get the attention it deserves . Any time I am in kenya I will gladly reside at the royal tulip.
Dear Guest Thank you very much for your words of appreciations. We are happy to have measured up to your expectations. When next in Nairobi will be glad to welcome you again. Regards Jayesh Cholera General Manager
Very nice hotel ”
worth the money and the rooms were neatly kept and clean! Will book it again!
Dear Guest Thank you for your words of encouragement. We are happy to have measured up to your expectations.Look forward to welcoming you when next in Nairobi. Regards Jayesh Cholera General Manager
It is new and tasteful. It has a nice gym on the top floor with a city view, massage room, and swimming pool on the ground floor. The buffet is good and the service is very good.
Dear Guest Thank you for choosing to stay with us at RTCN, we are glad you had a pleasant and comfortable stay with us. Look forward to welcoming you when next in Nairobi. Regards Jayesh Cholera General Manager
ausergewöhnliches Hotel in guter Lage”
Personal durchweg sehr freundlich und zuvor kommend. Frühstück außergewöhnlich, Zimmer sauber, Lage gut. highly recommended!
Dear Guest Thank you for choosing RTCN and giving us the oppurtunity to be of service to you. We are glad to have met your expectations. We look forward to welcoming you again when next in Nairobi. Regards Jayesh Cholera General Manager
とても綺麗なホテルで部屋も広くて素敵です。 朝食も納得のいく食事でした。 ロケーションもいいのでどこに行くのにも便利です。 スタッフも素晴らしいです。 またナイロビに行く事があれば、ここのホテルを使います。 ありがとうございました！
Dear Guest Thank you for choosing to stay with us when in Nairobi. We are happy you enjoyed your stay with us. Look forward to welcoming you again when next in Nairobi. Regards Jayesh Cholera General Manager