فلل رويال هالونج (Royal Villas Halong)
يتلقى العقار تصنيف النجوم بناءً على مقاييس الراحة والمرافق ووسائل الرفاهية التي تتوقعها.
ستتمتع بخدمة الواي فاي وموقف السيارات بالمجان، لتظل على اتصال بالعالم طوال الوقت ويكون التنقل بالسيارة أسهل كثيرًا. الموقع المتميز في قلب Ha Long يضعك بالقرب من المزارات السياحية الهامة. لا تنهي رحلتك قبل زيارة كهف سونج سوت الأكثر شهرة. حصول هذا العقار المميز على 4 ليس من فراغ، لأنه يوفر للنزلاء إقامة مميز بفضل وجود مسبح خارجي، مركز رياضي ومطعم.
الأبرز
المرافق
تنقلات المطار
خدمة صف السيارات
واي فاي مجاني في جميع الغرف
مكتب استقبال 24 ساعة
مسبح داخلي
مركز لياقة بدنية
مرافق للشواء
تخزين الأمتعة
Never come back!”
They call their rooms is villas but that seems not, It looks very old and dark. They don’t have swimming pool with hot water even it’s outdoor pool because they don’t have many customers. From villas to the parking is very far but no ones helps to bring your luggage to your room. They even have tuk tuk but it seems just leave there and no use because don’t have many customers! Again, silly answer!! They call it villas and the villas in upstairs but no elevator!! The security guy was very rude and they arrange the way to get in/out is very stupid and easy to have accidents for who drives motorbike. Also one more thing which is unacceptable - I found 2 cockroaches on the dishes in the restaurant when I came for breakfast! I could not believe in my eyes because they said they are 5 stars and luxury hotel.
Kính gửi Quý khách hàng, Chúng tôi luôn quan tâm tới cảm nhận của Khách hàng nghỉ tại ROyal Ha Long Villa., và chúng tôi thực sự không thoải mái khi những điều đó xảy ra với Khách hàng của mình. Khách sạn vô cùng xin lỗi Quý khách và chúng tôi sẽ luôn cố gắng làm tốt mọi thứ để điều đó không bao giờ xảy ra nữa. Và chúng tôi vẫn rất mong nhận được sự ủng hộ và tin tưởng của quý khách đối với Royal Hạ Long Villa. QUý khách hãy liên hệ với tôi qua email :sme1@royalhalonghotel.com , tôi hứa sẽ làm cho kỳ nghỉ của quý khách thật hoàn hảo với những dịch vụ tốt nhất và mức giá đặc biệt nhất. Một lần nữa gửi đến Quý khách lời xin lỗi từ Royal Hạ Long Villa. Trân trọng!
Terrible experience ”
We had the worse night in a long time, couldn’t sleep until 4 am because of some techno music we thought was coming from a club but it turned out it was from the door on top of ours. In the morning music was still on, it ruined our tour that day because of lack of sleep. Staff was apologetic but we had to asked them few times before the music was lowered down (not even stopped). Not the hotel fault I guess but still one goes to hotel so can sleep, not for an unrequested all day long rave. Swimming pool area had no chairs, pool bar no attending staff, old furniture smell in the rooms and spa was closed. Night staff couldn’t speak english. Breakfast wasn’t as good as other reviews say, maybe it went down lately for some reason. Altogether just not worthy.
Good hotel but renovation works are required! ”
Very good breakfast, big swimming pool. Kind and helpful staff. However, the silicone sealant in the bathroom is partially moldy and a decorative pillow stinked so badly which shouldn't have happened in 4-5 star hotel.
ممتاز”
Great Hotel to stay, room was very nice and spacious looking over the pool. The breakfast was excellent, everything you can imagine was available.
very dissapointed”
not my cup of tea. not another guest in site. strange almost spooky vibe through out the town and hotel itself