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حجزه اليوم 14 من المسافرين
Secrets The Vine Cancun Resort & Spa - All inclusive - Adults only
Blvd. Kukulcan km. 14.5, Retorno del Rey Cancun Area (ROO) - Mexico, Hotel Zone, كانكون, المكسيك, 77500 - اكتشف الموقع
ستتمتع بخدمة الواي فاي وموقف السيارات بالمجان، لتظل على اتصال بالعالم طوال الوقت ويكون التنقل بالسيارة أسهل كثيرًا. يقع العقار في Hotel Zone مما يضعك بالقرب من معالم كانكون السياحية والمطاعم الشهيرة هناك. لا تنهي رحلتك قبل زيارة قرية لا إيسلا للتسوق الأكثر شهرة. حصول هذا العقار المميز على 5 ليس من فراغ، لأنه يوفر للنزلاء إقامة مميز بفضل وجود مسبح خارجي، حوض استحمام ساخن ومساج.
الأبرز
المرافق
تنقلات المطار
تأجير دراجات هوائية
خدمة صف السيارات
الحيوانات الأليفة مسموح بها
مركز لياقة بدنية
سبا
خدمة انتقالات
واي فاي مجاني في جميع الغرف
Outstanding staff and impressive facility ”
I stayed at Secrets last week for a few nights and was absolutely impressed by the high standards and quality of the staff, the services and the facilities. It happened to be in the middle of a category-4 hurricane and we had to be evacuated to a shelter (a private school) for one night. The General Manager Mr. Jean-Pierre Sorin and his staff went above and beyond to ensure all the guests were well taken care of and our safety and comfort were their priority. They prepared the process so much before, during and after the evacuation, and provided the best communication anyone can hope for under the circumstances. And all of them stayed with the guests in the shelter overnight with some of the staff staying behind in the property to ensure everything properly cared for. They didn’t tend to their own families during such a dangerous emergency, instead they stayed with us and took care of us (including providing all kinds of entertainment activities in the shelter). I was absolutely impressed and touched. As an experienced world traveler for decades, I would say their services during this special are the best I’ve ever experienced. When we returned to the hotel after the hurricane, almost everything immediately went back to normal, from the restaurants to the live entertainment and to the beach services. And the staff spent the entire day to clean the pools which were impacted adversely by the hurricane. In addition, the hotel itself is beautifully and tastefully designed throughout. Six Restaurants on the property are all great with delicious food, especially Dragon (oriental cuisine), Sea Salt (seafood) and the Italian restaurant. The wine selection was also huge and impressive. We had a delicious bottle of a 2012 Roederer Brut Rose. Anyhow, we will definitely return to the Secret in the future.
ممتاز”
Had two rooms and arrived around 11:30 am and could not get an early check-in. Were directed to the restrooms to change into beach clothing and then we returned our bags to the bellman to hold until 3pm time. There was no hospitality room or area to change or shower, etc. No maps, no direction, Weren’t very helpful and we had to figure out where things were (ie:bars, restaurants, pool & beach access). Nice resort, very clean, employees wore masks & restaurant EE’s used gloves and tongs to Set tables. I had a “deluxe ocean view” room which was nice but it didn’t have much of an ocean view. The ocean view was from the balcony and it was a partial view as it was perpendicular to the ocean. I asked and they said the only rooms with full ocean views are the suites. Also, not much in “mini-bar”, has cokes, water, and Corona. No liquor or any snacks. Saturday night at 11pm everything shut down! Said it was due to COVID??
جيد جدًا”
This was the second resort I have stayed at in Cancun and one of many all inclusive I have stayed at in the past, however not a personal favourite. The hotel itself is in excellent condition and always clean however for the high price paid, I found a lot of inconsistencies from other resorts. Pros- Clean and well kept resort Nice pools Great Jacuzzi (24/7) Most restaurant food was good Cons- The hotel is constantly trying to up sell you. I booked a run of the house room 11 months in advance and requested a King bed, however they only provided a twin and would only provided a king if I paid extra. Also, everyday someone was at the pool area trying to sell bottles of wine at restaurants for dinner pretending the restaurants would be fully booked. -staff were inconsistent and on occasions not enthusiastic to be there (never seen this at other resorts) -drinks were weak -had to wake up at 6am everyday to reserve seats by the pool. (Not very relaxing) -no music during theday
Awesome Vacay”
Great staff, awesome food choices even though we did not eat any meat. Great location. Staff friendly and rooms are super luxury
View & food”
View was could not be better while food was could not be worse.