DO NOT STAY HERE!!!”

ENTIRE RESORT is under construction. Construction noise starts at 9:00 a.m. each day and goes throughout the day. We were scheduled to stay for a week and checked out after 1 night.

استثنائيّ”

Cozy room and clean. Friendly staff. Free shuttle bus to downtown which is comfortable. They provided great facilities. You feel money worth to pay for resort fee. Pool is small but clean and great. The beach across the street is not great as in a pic. Anyway, I enjoy my stay there.

Nice hotel near the beach”

Hotel is located about 8 minutes by car from Duval street, which is the busy street in the old town. Great Shuttlebus service included in the resortfee. The negative thing is that it’s neigbouring the airport. We heard takeoffs from our room....

Place is very beautiful and strategically located. Facilities are perfect We enjoyed our stay.”

Place is very beautiful and strategically located. Facilities are perfect We enjoyed our stay.

Good not great”

The front desk staff were great. The cleaning staff were slow. I had to call at 5pm still waiting for my room to be cleaned or for towels. The drivers were really nice but requested a tip every time. If you add that to the equation the staying closer to Duval for a little extra would be a better solution. I ordered wine and strawberries for a certain time and they assured me that it would be there. Well the wine was. The kitchen forgot to make them and I had to call for them to bring it (taking away the romantic gesture). The Pool was great

Best vacation ever”

Enjoyed every minute of it.

Excellent Vacation Spot”

Excellent

Great experience”

The hotel doesn't have the best location in Key West, it's a bit far to walk downtown but they have a very useful shuttle service very convenient. The Tourism desk helped me to book a lot of activities, they were very nice and helpful.

Ehh? Meh”

Disappointed that The minibar was empty. Hotel staff was unattentive, staff seemed almost too relaxed and we often felt ignored while dining in hotel restaurant. The outside bartender walked off while we tried to order food. The food at the restaurant was badly cooked, chicken dry n burnt.. The restaurant closes at 9pm! For a 5star hotel that is pathetic. Room service was available but Pizza only! I though it was a joke. Breakfast card wasn't delivered for us to order. House keeping still banged on door even with quiet please card on door. Our breakfast tray wasn't collected for a day. Service level need to improve. Shuttle to town was good. The hotel is a very nice place to be.

comfortable”

comfortable

great hotel and large room”

It is easy to find the hotel . and nearby the airport . besides the beach ,you can have beach view. hotel shuttle bus can pick up to downtown . not need to drive or take taxi. have the diner in the downtown in the bay area.

A really relaxing break”

I have stayed in a lot of hotels in the past 20 years in Florida. This is the first time in the Sheraton Suites. The hotel was a little dated but well maintained. It suited Key West which is a very relaxed and easy going place to visit. My husband and I have been to Key West before and wanted to go back for the atmosphere. I would have no hesitation in recommending this hotel to family and friends alike.

Great Hotel .. Very Happy”

Stayed 3 nights in this Hotel and was very happy with accomodation level. So I should be, it wasn't cheap, but cost comparitive considering it is Key West. Room was fully self contained and very comforatble. Hotel offered a complementary shuttle to town and back daily which needed to be reseved in advance, and required working your schedule around the bus. It was possible to walk into town at a distance of 2-3 miles and we did it a couple of times for the walk, but ideally if the action is where you want to be then unless you grab a taxi you might want to get closer to Malloray square and the surrounds.

Bon séjour”

Cependant idéal pour la découverte de la Fantasy Fest,car son inconvénient d'éloignement en devient un avantage contre la nuisance sonore du centre ville

جيد جدًا”

Zimmer gut ausgestattet und gräumig, Sofabett kann da nicht ganz mithalten. Klimanlage angenehm und leise. Gratis Shuttle Bus bringt direkt Gäste direkt zu den Hot Spots. Rechtzeitig beim Bus sein, sonst kann es leicht sein , dass man stehen bleibt. Key West ist teuer. Hochpreisige Hotels können mit z. B Orlando nicht mithalten.

Absurdes Preis/Leistungsverhältnis”

Der Preis war (Ende März) für uns beide letztlich (mit Tax und Fee) knapp 500$ pro Nacht - und das war das "billigste" auf Key West. "Villeicht ist es dafür ja toll???" dachten wir uns. Leider Fehlanzeige. Ich sag nicht dass es schlecht war, aber für den Preis erwarte ich eigentlich einen Luxusaufenthalt. (Zugegeben: der schlechte Dollarkurs tat sein übriges) ZB das Hotel hat keinen eigenen Strand (man muss über die befahrene Strasse zu einem öffentlichen laufen) Auch der Pool ist für den Preis mickrig. Die Suite war nett, aber keine 500$ wert. Das Ganze wäre in Europa vermutlich 200€ wert. (In Thailand 100€)

Sehr schönes Hotel grosse Zimmer mit viel Komfort”

Zimmer ist sehr komfortabel, grosszügig und schön eingerichtet; Pool; WLan, schüner Innenhof; sehr strandnah; nettes Personal

Angenehmer Aufenthalt”

Key Wesdt”

Das Hotel hat uns durch seine ruhige Atmosphäre und Lage gefallen. Durch den Shuttleservice zur Old Town war diese leicht auch ohne Auto erreichbar. Man solte in keinem Fall in die Old Town mit dem Auto fahren, da die Parkplätze knapp und teuer sind. Positiv ist uns weiter aufgefallen, dass man im Sheraton sehr gut Essen konnnte.

Bonito Hotel”

Buena relación precio - calidad, recomendable.