March 31, 2017
Free Wi-Fi in all rooms!
|Value for money||6.3|
|Distance to city center||11 km|
|Nearest airport||Senai International Airport (JHB) - Malaysia|
|Distance to airport||16.3 km|
Ar Raudhah Hotel
Johor Bahru City Center
"Air-con is in gd working condition, beds and toilet are clea..."
March 20, 2016
Located in the lovely area of Tebrau, Ar Raudhah Hotel enjoys a commanding position in the restaurants, nightlife, shopping hub of Johor Bahru. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
The facilities and services provided by Ar Raudhah Hotel ensure a pleasant stay for guests. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
Experience high quality room facilities during your stay here. Some rooms include internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Ar Raudhah Hotel.
"Great front desk lady ((: near to Pandan Night market & food..."
May 6, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
rude front liner, should learn on proper ways to deal with customers.”
rude receptionist & broken lift (I will not comment much on this). booking made for my in-laws. upon registration, I clearly inform booking done successfully through Agoda, but the recep without looking up, she simply said "Agoda tak boleh buka". THAT'S IT. I'm thinking, "so what? I should just walk away, is it?" I even tried to show my booking ID & payment receipt, this time she looked at me but kept on saying 'Agoda tak boleh buka', 'room penuh' on repeat. She don't bother to apologise nor tried to offer me a solution. Right before I lost my temper, a man (perhaps the manager) immediately jump in & assisted me. suddenly my booking ID is needed, Agoda accessible & there's room available 😒 irregardless, Kudos & thanks to you Sir. but on a serious note, you need to either train your frontliner or just terminate her. she is rude, ignorant & not helpful AT ALL. keeping a staff with that attitude, you'll be losing customers & business.
Not value for money.”
Stayed 1 night. Pros: huge room. Huge toilet. Excellent aircon. Walking distant to Pandan city, shopping heaven. Cons: carpet dusty. Bed too old, can feel the springs. Almost dead tv. My 8yo said the tv is color blind. Only green n blue color. Dirty toilet. Water so little. Stuckup recep. Took them 10min to give me a rm even wif 3 recep working. Given me the wrong rm n had to go back to chg rm. Asked for extra pillow 2x but no news till i chk out. Asked for wifi also no news. Booked rm wif breakfast. But bfast is from 8.30am. N only hv bread wif kaya n jam n fried rice n hotdog n baked bean n only hot tea. Reali terrible. Wont come again. Would rather get other hotel next visit to Pandan City.
OK for a budget hotel.”
Check in was rather slow. They didn't have any records even though it was booked through Agoda. They even asked how much i paid for the room. When i booked the room, it stated for 4 pax but then i was told that it was for 2 pax only. Can u imagine how i felt????? Location is good if you like nite market shopping. Many things to buy and eatery too. The hotel did not have spray gunin the toilet instead they used rubber hose. Who uses that these days? Just ok for 1 day stay in a budget hotel. Good thing they provided breakfast.
Bad smell once enter the executive suite. ”
Even already call and inform late checkin and already paid for extra bed but still nothing done and prepared during our checkin have to wait another hour some more the electricity always trip after we enter the room. Have to wait them to check the cause. after we request to change room than only the manager allow us to change other executive room that they said myr230 but still the room with bad smell from the carpet.. this is our 1st and last to experience the horrible situation.
Dirty , spoiled aircond and racist. ”
first of all the air-conditioning are not working properly it's been hot the whole night. I saw cockroaches underneath the bed. Racist comment from the Hotel Boss saying that non Muslim should not be staying in the Hotel. so if youre non Muslim try to avoid from staying here.
Room door was damaged, got another room but it was without window, breakfast was different from what was written in the room service booklet, was served late too. Shared parking area with those gg to Pasar Borong Pandan.
Need further improvement...”
I've paid for.......breakfast but none was prepared / extra bed but received only a thin matress plus experienced with blackout for more than 10 times during the 1st night stay...
To my surprise there's no window but it's fine coz we r der for only a night.. great front desk lady ((: near to Pandan Night market & foodstalls
NO WIFI, NO BREAKFAST, SMELLY DIRTY ROOMS, NO BOTTLED WATER”
Room was so smelly like a damp cloth smell. NO WIFI! Even after asking the front desk n reconfirm e password, all of us cant connect to the wifi. NO BREAKFAST! Came down for breakfast 30mins before last order n staff simply said finish. Theres no bottled water n u have to purchase. DEFINITELY WONT BE COMING BACK AGAIN! WORST OF WORST!
Rooms were very smelly and there were no coffee and tea sachets and No fridge. Had to buy coffee and tea bags to make drinks.
The room condition could be improved ”
I stayed on the second floor. The whole floor was carpeted but was damp, smelled moldy and the air was not fresh at all. The room condition was just ok. Toilet bowl got stain. Would suggest some bottle of mineral water to be placed in the room but dont know if the lack of it is used to lure customers to buy the holly water sold in the lobby area.
suitable for short stay. will come back again.
Just average hotel”
Pro: value money for room Cons: staff not fiendly, room not ready during check in.
Good for one night stay”
All good, but only room a little bit dusty.
Rooms promised by Agoda were different on checking in ”
I won't be coming back to this Hotel ..
Breakfast is not equal with guest in.
Hotel location and facilities is good. But hotel front staff and service is rude.”
Hard to comment as I'm not satisfied.