Ara Hotel Gading Serpong

Ara Hotel Gading Serpong

ARA Center, Jl. CBD Barat Kav. 1, Serpong, Tangerang, Indonesia, 15810
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     Ara Hotel Gading Serpong

    Guest reviews

    7.9
    Very good
    /10
    (1570 reviews)See what guests said
    9.6
    Exceptional

    "Location is good."

    Vera

    -

    December 7, 2018

    8.1
    Excellent value for money
    Recommended by 90% of guests

    Property highlights

    • Airport transfer

    • Located in heart of Tangerang

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!Last booked 4 hours ago
    Excellent
    Location
    8.2
    See map
    Excellent location - Inside city center
    Popular neighborhood

    Fast facts about Ara Hotel Gading Serpong

    Value for money8.1
    Distance to city center4 km
    Location rating8.2
    Nearest airportSoekarno-Hatta International Airport (CGK)
    Distance to airport14.5 km
    Select your room
    7.8
    Very good
    Room comfort & quality
    Superior Room
    Superior Room
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds or 1 double b...
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    Superior
    Superior
    ...
    • Room size: 23 m²/248 ft²
    • Balcony/terrace
    • 2 single beds or 1 double b...
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    Deluxe Room (2 Adults + 1 Child)
    Deluxe Room (2 Adults + 1 Child)
    ...
    • Room size: 24 m²/258 ft²
    • Balcony/terrace
    • 1 king bed
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    Superior1
    Superior1
    ...
    • Room size: 23 m²/248 ft²
    • Street view
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    HabitaciÃn doble - Superior
    HabitaciÃn doble - Superior
    ...
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      Deluxe Double Room, 1 Queen Bed
      Deluxe Double Room, 1 Queen Bed
      ...
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        Superior Room - No Views - Breakfast
        Superior Room - No Views - Breakfast
        ...
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          Superior Double Room (Double bed)
          Superior Double Room (Double bed)
          ...
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            Basic Single
            Basic Single
            ...
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              Room Luxury
              Room Luxury
              ...
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                Have a question for Ara Hotel Gading Serpong?

                What people love about the property

                • 9.6
                  Exceptional

                  "The main attraction of this hotel is the pool."

                  David

                  |

                  April 16, 2018

                • 9.2
                  Exceptional

                  "Hotel staff was friendly and polite."

                  San

                  |

                  March 18, 2018

                • 10.0
                  Exceptional

                  "Good, the location near with sumarrecon mall serpong"

                  Andre

                  |

                  March 14, 2017

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                More about Ara Hotel Gading Serpong

                More about Ara Hotel Gading Serpong

                6.8
                Good

                "My boys love the pool !"

                noerlaili

                |

                November 30, 2018

                An overview

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                What they offer

                9.6
                Exceptional

                "The other is nice, location , facility, price is fair enouh."

                Ian

                |

                February 8, 2018

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (1570)Booking.com Reviews (255)
                7.9
                /
                10
                Cleanliness7.9
                Facilities7.9
                Location8.2
                Room comfort and quality7.8
                Service7.7
                Value for money8.1
                Provided by verified guests of Agoda
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                All guests (1570)

                Show reviews that mention 

                Showing 1105 verified guest comments
                12345
                6.8
                Good
                noerlaili from Indonesia
                Family with young children
                Superior
                Stayed 1 night in November 2018
                They try to improve what's customer complaint.”
                Am complaining the house keeping. I found the animal dirth spread on the floor. Also the bed sheet pretty dirth. I asked to change the room on the next day,after lots of people bothering about my status (even though i paid the next day already) ((( they should crosscheck to the others receptionis before calling me so many times))) they finally granted and give me the different room arround 2 something pm. The DM was super kind and remember me as a guest the few months ago,thank you mr.Mario for quick and smooth check-in this time also for welcoming me back . Goodluck !!!
                Reviewed November 27, 2018
                9.2
                Exceptional
                Indah from Indonesia
                Family with young children
                Superior
                Stayed 2 nights in June 2018
                great staycation”
                we loved our stay very much. The room is spacious enough & clean. The staff are very helpful & efficient. the kettle in our room was leaking so we asked for a kettle replacement, they gave it to us in 15mins. I was impressed considering the hotel condition is full booked at Idul Fitri time. The breakfast spread was excellent, there was a lot of variety to choose from. There's something for everyone to eat. The pool is great, it was big, lots of space for everyone. pool towels available at request. We will definitely be back.
                Reviewed June 19, 2018
                7.6
                Very good
                yogie from Indonesia
                Family with young children
                Stayed 1 night in February 2019
                Very good”
                very nice swimming pool
                Reviewed February 04, 2019
                5.6
                FERDY from Indonesia
                Family with young children
                Stayed 2 nights in June 2018
                Rove beetle (tomcat insect) all over the place”
                I booked two rooms for my family and my friend's and for two nights and every time I came into my room there were always two to four rove beetles. And my friend's room was even worse. He even needed to change the room as the insects were many (more than ten)
                Reviewed September 12, 2018
                3.6
                Roger from Singapore
                Family with young children
                Stayed 7 nights in August 2018
                Poor management”
                It was a bad experience, we gotten dirty bedsheets for 3 days with blood stains and other stains despite complaining. Upon arrival was told we booked too early so the booking was transferred to a local agent and we did not get the rooms booked and agoda charged more for the same type of room. We did not get our double beds and told the hotel was fully booked when it is clearly empty as no one turned up for breakfast the next day. There are also mosquitos in the room and we got bitten.
                Reviewed September 08, 2018
                9.2
                Exceptional
                Kangga from Indonesia
                Solo traveler
                Superior
                Stayed 1 night in December 2018
                Good enough”
                Not bad, it was my third time here although the last time they gave me wrong bed size, i was asking for a queen bed instead of twin bed.
                Reviewed January 20, 2019
                9.6
                Exceptional
                Kangga from Indonesia
                Solo traveler
                Superior
                Stayed 1 night in December 2018
                Exceptional”
                Good
                Reviewed December 09, 2018
                9.6
                Exceptional
                Vera from Indonesia
                Business traveler
                Superior
                Stayed 1 night in November 2018
                Good location”
                Location is good. Service bit slow.
                Reviewed December 07, 2018
                8.0
                Excellent
                sanusi from Indonesia
                Family with young children
                Stayed 1 night in September 2018
                A fine hotel that close to the Mall and easy for parking”
                I stayed in this hotel because the hotel provided a play ground for children in the swimming pool. The breakfast also good and satisfactory.
                Reviewed November 25, 2018
                9.2
                Exceptional
                Trisna from Indonesia
                Family with young children
                Superior
                Stayed 1 night in December 2017
                Happy Stay”
                My children very happy stay here because of the fantastic mini waterpark, although they expecting some indoor playground/kids zone. Me and husband love stay here because the location are near everything, mall, resto, atm bank, apothecary, etc. Staff are very friendly and responsive, hotel very clean. We would love to go back.
                Reviewed December 11, 2017
                10.0
                Exceptional
                Stefhany from Indonesia
                Couple
                Superior
                Stayed 1 night in July 2017
                great”
                great hotel but there was a birthday party on the pool when i stay. the sound of the party could hear from my room even my room at 9th floor, a little bit uncomfortable coz i had headache and need sleep early. fortunately the party over exactly at 10.00PM. overall it's a great stay maybe my stay time not good timing
                Reviewed August 02, 2017
                8.4
                Excellent
                ALFREDO from Indonesia
                Family with young children
                Superior
                Stayed 1 night in May 2017
                Great Value Hotel”
                We stayed only for a night here since we had a small family reunion in Serpong. The hotel's location is good, very near to Summarecon Mall Serpong. The hotel itself was quite clean although we found dust under the bed. The facilities were good for that price. You can find swimming pool and good breakfast varieties. The only downside is we only got the twin bed, because the large bed is fully occupied. Overall, this is a very recommended hotel to stay.
                Reviewed June 25, 2017
                9.6
                Exceptional
                Yen from Vietnam
                Solo traveler
                Stayed 3 nights in May 2017
                good service nice foods”
                I and my dad come here for our business trip. we were so satisfied with the service in Ara every staff is so useful. The laundry service is the perfect. The room quite small but it doesn't a point if you just stay here for the rest of your busy day. the atmosphere is good too 👍. we will come back here
                Reviewed May 20, 2017
                9.2
                Exceptional
                Jie from Singapore
                Group
                Superior
                Stayed 7 nights in October 2016
                Venue for the 2016 Asian BP Debate Championships”
                This was the official hotel of Asia's largest varsity level British-Parliamentary debating championships. The hotel hosted the entire tournament with 114 rooms with 13 rooms booked through Agoda. It was a lovely venue with good facilities from swimming pool to function/conference rooms at an affordable price. In fact, the preferential rate given by the hotel is actually Agoda's rate as well. So the price listed here is very very reasonable. They can afford to improve a little on staff communications because some were very very helpful but had contradicting statements with other staffs so we were left confused at times. Definitely recommend this place for group events.
                Reviewed November 27, 2016
                8.4
                Excellent
                Erna from Indonesia
                Family with young children
                Stayed 1 night in October 2016
                Nice place”
                Near mall, nice staff, good breakfast, nice swimming pool.. only one that tickles me, the parking regulation kinda confusing because we have to add some money when we get out from the parking area (when we checked in we already registered our car in the receptionist) same things happened with my friends who also stay at the hotel.
                Reviewed October 18, 2016
                8.4
                Excellent
                Ronny from United States
                Couple
                Superior
                Stayed 2 nights in June 2016
                Good Place to Stay”
                The location was not as good as Atria but still consider good in terms of distance to the mall. The breakfast did provide many choices of food but the taste was just ok. The bed was not that comfy but room was pretty clean. Overall stay was pretty good considering the price you paid.
                Reviewed June 28, 2016
                9.6
                Exceptional
                Calvin from Indonesia
                Family with young children
                Stayed 1 night in June 2016
                nice hotel”
                But I Disappointed with agoda price, agoda price for ara 1 night 47,15 (excluded breakfast).Price @hotel by direct book.was 44,18(included breakfast),why agoda price more expensive rather than book.directly @ara hotel , this is some kind tricky bussines, so somebody book via agoda should becarefull!!!!
                Reviewed June 27, 2016
                8.0
                Excellent
                sanusi from Indonesia
                Family with young children
                Superior
                Stayed 1 night in May 2016
                A fine 3 stars hotel with a unique swiming pool provided a children play ground”
                The room cleanlines is satisfactory, the breakfast variety and taste was above the average, only the room a bit small. The mall is close so it made us easy to find other restaurants. In general, our stay was fine.
                Reviewed May 31, 2016
                8.7
                Excellent
                JIM from Indonesia
                Family with young children
                Superior
                Stayed 1 night in May 2015
                nice pool and affordable hotel..”
                location, pool, room
                I stayed for a night and my child was hilarious with the variants of the pool playground...so many variants of food for breakfast although the taste is only ok... I will come to this hotel again someday...
                Reviewed May 18, 2015
                8.3
                Excellent
                Bambang from Indonesia
                Solo traveler
                Superior
                Stayed 2 nights in December 2014
                3 Stars Hotel with 4 Stars Quality”
                Location, Great BBQ & Friendlier Staff
                This hotel has good location in Serpong location and close to the big mosque. Next to big shopping mall and not far from airport. Food is excellent especially during BBQ Nite. The fish is very fresh. Swimming pools with water park will be good water playing zone for children.Recommended for staying for business or leisure.
                Reviewed December 21, 2014
                12345
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                Ara Hotel Gading Serpong
                |Very good 7.9
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                • Excellent location