Arabian Bay Resort Bukit Gambang Resort City

Bukit Gambang Resort City, Gambang, Kuantan, Malaysia, 26300 - See map
4-star Resort
7.0
Very good
4.2% this month
/10
(2,693 reviews)See what guests said
Housekeeping59
Children's activities24
Breakfast11
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Arabian Bay Resort Bukit Gambang Resort City

"Will stay again with my family next visit"

MOHD A. - September 30, 2019

Studio Suite - Bedroom Arabian Bay Resort Bukit Gambang Resort City
Lobby Arabian Bay Resort Bukit Gambang Resort City
Interior view Arabian Bay Resort Bukit Gambang Resort City
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Wellness activities
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21 travelers are looking at this property right now | 10 travelers have booked today.

Property highlightsRead all 2,693 reviews
Very good comfort
7.1 room quality and comfort
Very good service
7.1 rating for service
Good cleanliness
6.9 rating for cleanliness
Good facilities on premise
6.9 facilities on premise

The view was nice as I get to watch people enjoying flying fox & archery from my room.

Nur F. | November 5, 2019

Spacious room with 2 suites room that can accomodate 2 family with small kids.

Ellis | December 31, 2019

All accommodation is up to date, clean and environment save.

Noor | March 17, 2020

Good place for rest, the breakfast just okay.

Rizuan | August 1, 2019

Nice facilities and swimming pool are great.

MOHD A. | September 30, 2019

Excellent staff with wonderful room service.

MOHD A. | September 30, 2019

  • Airport transfer

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

  • Bar

Your dates are popular among travelersUsers are booking a place in Kuantan every 1 minutes on Agoda.com
Value for money7.2
Distance to city center30. Km
Location rating7.1
Nearest airportSultan Haji Ahmad Shah Airport (KUA)
Distance to airport12.4 km

Rooms available at Arabian Bay Resort Bukit Gambang Resort City

Studio Suite
Studio Suite
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 queen bed
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2 Bedroom Suite
2 Bedroom Suite
...
  • Room size: 69 m²/743 ft²
  • Garden view
  • 2 double beds
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Arabian Penthouse
Arabian Penthouse
...
  • Room size: 165 m²/1776 ft²
  • Garden view
  • 2 single beds and 1 king be...
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Arabian Suite
Arabian Suite
...
  • Room size: 70 m²/753 ft²
  • Garden view
  • 1 king bed
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Quadruple
Quadruple
...
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    Two Bedrooms Suite
    Two Bedrooms Suite
    ...
    • Room size: 40 m²/431 ft²
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    Two Bedrooms Suite with Park View(D,North)
    Two Bedrooms Suite with Park View(D,North)
    ...
    • Room size: 69 m²/743 ft²
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    Studio
    Studio
    ...
    • Room size: 38 m²/409 ft²
    Enter dates to see prices
    Suite with Garden View
    Suite with Garden View
    ...
    • Room size: 40 m²/431 ft²
    Enter dates to see prices
    Studio
    Studio
    ...
    • Room size: 38 m²/409 ft²
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Arabian Bay Resort Bukit Gambang Resort City?

    Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

    How do I get to Arabian Bay Resort Bukit Gambang Resort City?

    Arabian Bay Resort Bukit Gambang Resort City is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of MYR 100. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Arabian Bay Resort Bukit Gambang Resort City also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Arabian Bay Resort Bukit Gambang Resort City has a car park that's close to the property. Car parking is free for guests.

    What is the smoking policy at Arabian Bay Resort Bukit Gambang Resort City?

    Arabian Bay Resort Bukit Gambang Resort City does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about Arabian Bay Resort Bukit Gambang Resort City

    • 8.0
      Very good

      "Quite suitable for family travel."

      SOH Y.

      |

      November 15, 2019

    • 9.6
      Exceptional

      "Beds on each rooms are big."

      Ellis

      |

      December 31, 2019

    • 8.8
      Excellent

      "I love the food the most."

      Amirah

      |

      March 2, 2020

    Property ranking|Compared to 391 Kuantan properties
    See all rankings
    Room size
    86 sqm.
    Review score - United States
    8.7/10
    Room comfort score
    7.1/10
    Cheapest price score
    Bigger than
    98
    %
    of Kuantan properties
    Better than
    97
    %
    of Kuantan properties
    Better than
    93
    %
    of Kuantan properties
    Better than
    80
    %
    of Kuantan properties
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    Overall rating:
    7.0
    Very good
    2,693 reviews
    Cleanliness
    6.9
    Facilities
    6.9
    Location
    7.1
    Read all reviews >
    What travelers say they love:
    Good location that value for money.
    MOHD A. from Malaysia
    Business traveler
    More about Arabian Bay Resort Bukit Gambang Resort City

    More about Arabian Bay Resort Bukit Gambang Resort City

    If what you're looking for is a conveniently located hotel in Kuantan, look no further than Arabian Bay Resort Bukit Gambang Resort City. With its location just 30. Km from the city center and 20. Km from the airport, this 4-star hotel attracts numerous travelers each year. Visitors to the hotel can take pleasure in touring the city's top attractions: Bukit Gambang Waterpark Resort, Bukit Gambang Waterpark, Sungai Pandan Waterfall.

    Offering hotel guests superior services and a broad range of amenities, Arabian Bay Resort Bukit Gambang Resort City is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, car park, airport transfer.

    Step into one of 546 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms which can be found in some rooms. The hotel offers wonderful recreational facilities such as theme park, water park, fitness center, outdoor pool, pool (kids) to make your stay truly unforgettable. Superb facilities and an excellent location make the Arabian Bay Resort Bukit Gambang Resort City the perfect base from which to enjoy your stay in Kuantan.

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    Most talked about facilities

    Breakfast
    102 mentions
    Swimming Pool
    76 mentions
    Housekeeping
    75 mentions
    Food & Dining
    52 mentions

    What they offer

    8.0
    Very good
    Spaciousness

    "The room was large and comfortable."

    SOH Y.

    |

    November 15, 2019

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Halal

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Property announcements

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    Reviews of Arabian Bay Resort Bukit Gambang Resort City from real guests

    Provided by verified guests of Agoda
    7.0
    /
    10
    Cleanliness6.9
    Facilities6.9
    Location7.1
    Room comfort and quality7.1
    Service7.1
    Value for money7.2
    High score for Kuantan
    Rating
    9+ Exceptional (140)
    8-9 Excellent (157)
    7-8 Very Good (386)
    6-7 Good (270)
    <6 Below Expectation (506)
    Time of the year
    Mar - May (312)
    Jun - Aug (363)
    Sep - Nov (349)
    Dec - Feb (435)
    Don't miss out!Users are booking a place in Kuantan every 1 minutes on Agoda.com
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    Show reviews that mention 

    Showing 1459 verified guest comments
    12345
    8.4
    Excellent
    Nor from Malaysia
    Family with teens
    Studio Suite
    Stayed 1 night in June 2019

    Spacious room”

    Clean spacious room with iron and ironing board in the room. Friendly staff. Nice pool. Nearby waterpark. 3 minutes drive to UIA Gambang. Will definitely come back.

    Reviewed July 20, 2019
    6.4
    Good
    HASMIRA from Malaysia
    Group
    2 Bedroom Suite
    Stayed 1 night in July 2019

    Good”

    overall is ok. but a bit disappointed bcos our pintu bilik not function well. everytime we go out, we need to get the staff to open back our door.

    Reviewed July 18, 2019
    5.2
    Syed from Malaysia
    Family with young children
    2 Bedroom Suite
    Stayed 2 nights in April 2019

    Bad hospitality, bad facilities”

    We were welcomed by staffs who didnt even bother to smile. Our request to get a room of preference was not accommodated because "we are full house tonight" although they obviously werent. Were given defectful room, the aircond was not working as well as the phone line. Can only change room almost 2 hours later. The substitution room was also defectful but we decided to bear with it as we were too tired to move again. Asked for a change of kettle at 1030 pm but only got the kettle at 1.30 am. The only nice thing about the stay was the bellboy.

    Reviewed April 22, 2019
    6.4
    Good
    Ziey from Malaysia
    Group
    Studio Suite
    Stayed 2 nights in March 2019

    Food And Beverages & Facilities”

    The cafe should be fully supervise to ensure the foods is refill especially for buffet. To take an hour for Al Carte is unacceptable. Rooms must ensure have a proper guide like phone no for FO or Cafe etc. Other facilities like TV remote Wifi password need to be provided.

    Reviewed March 26, 2019
    8.0
    Excellent
    Mohd from Malaysia
    Business traveler
    Studio Suite
    Stayed 1 night in June 2019

    good”

    close to education institution, IIUM Gambang., facilities is good and suitable for family

    Reviewed June 26, 2019
    8.0
    Excellent
    ROHASDIANA from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in April 2019

    Good stay ”

    Good stay but not much activities. Staff not really friendly.

    Reviewed June 08, 2019
    8.4
    Excellent
    LU from Malaysia
    Family with young children
    2 Bedroom Suite
    Stayed 1 night in June 2018

    improve clealiness”

    we stayed here during the raya holiday 2018, the rooms need to be cleaner, the surface of the floor and table i sticky like simply wipe with detergent. overall is good. we enjoyed our holiday very much.

    Reviewed August 03, 2018
    8.0
    Excellent
    Mohammad from Malaysia
    Couple
    Studio Suite
    Stayed 2 nights in January 2018

    Facilities need upgrading”

    Stayed for two nights. Room was spacious but furniture is old. The chair in my room was broken. WiFi signal is so bad that it is almost impossible to get connected. Banquet staff too efficient that they pick up your plates before you finish eating. :-D

    Reviewed February 27, 2018
    9.6
    Exceptional
    mohammad from Malaysia
    Family with young children
    Studio Suite
    Stayed 2 nights in May 2017

    Excellent”

    I'm very satisfied with the spacious room and bathroom. The television channel also good. The place near to Gambang Safari and waterpark, shuttle bus available from the hotel. Swimming pool was great for my child, FREE towel for rent. Food delivery to room also available. BUT, need to pay RM5/each for extra pillow and blanket.

    Reviewed May 15, 2017
    9.2
    Exceptional
    Sasha from Singapore
    Couple
    Studio Suite
    Stayed 1 night in April 2017

    Exceptional”

    Stayed for only 1 night on 30th Apr 2017 in Studio Deluxe room 3911. Room was very spacious, clean & comfortable facing the road entrance to the resort. Deposit of 50rm is required. Iron & board is in the wardrobe. No hairdyer was found. Probably upon request? Shower was working fine. Check-in time is at 3pm but we arrived abt 1+pm and fortunately there was room available and we are able to checked in slightly early. There are shuttle buses going to waterpark & safari. There were night market (pasar malam) exactly below block 3 (where we stayed) during our stay. Snookers & karaoke located at level 1. Breakfast was so crowded. Not much varieties but tasty. We went to waterpark and NO, i will NEVER go again. It was very dirty. The water was murky and the water mixture of brown & green in colour. U need to rent the float (with deposit abt 20-30rm) on top of entrance fee. Pls keep an eye on your rented float if u are having yr break or meal, we lost our float while having our meal! In a blink of eyes! It was lucky that my husband spotted our float being used by some teenagers and we got it back. They took it without our permission and repeating 'sorry' to us.

    Reviewed May 02, 2017
    8.4
    Excellent
    Nuzulul from Singapore
    Couple
    Studio Suite
    Stayed 1 night in April 2017

    Good Service”

    The obly problem is that they have a very strict policy on early check in and late check out which is quite absurd - the main reason people request for late check out is to enjoy the rides/theme parks that belong to Gambang Resort. So they are still at the winning end.

    Reviewed April 20, 2017
    10.0
    Exceptional
    YASMIN from Malaysia
    Group
    2 Bedroom Suite
    Stayed 1 night in March 2017

    clean, good breakfast”

    The rooms were clean and spacious. We went there towards the end of the recent school holidays. Hence enjoyed the swimming pool very much as there were not that many visitors. Breakfast choices were adequate for both adults and children.

    Reviewed April 13, 2017
    8.3
    Excellent
    EMMY from Malaysia
    Group
    2 Bedroom Suite
    Stayed 2 nights in December 2015

    Perfect place for family”

    Good Accommodation, friendly staff and a lot of activity to do

    This is my 2nd time stay in Arabian and this time come with huge number of family members. Very entertaining and have a lot of activity that suite to different level of age. Although we stay for 3days2night but we still unable to finish all the activities there.

    Reviewed February 17, 2016
    8.3
    Excellent
    CHOO from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in April 2015

    Little thoughts that means a lot ”

    The staff were very considerate and polite and always pleasant in their gestures both at reception and F&B outlets

    Very good Upon check-in, Cik Nuraini was very considerate to allow early check-in since room was available as we had our 3-years old grand-daughter asleep in the car Really very nice of her Even the coffee house waitresses are very pleasant and thoughtful people They offered to bring a few pieces of cakes from the buffet section for our little one even though we were just having ala carte food It happened twice over lunch and dinner and we do compliment this small and yet thoughtful gesture Overall, really pleasant resort and we do intend to return again! Cheers!

    Reviewed April 19, 2015
    8.0
    Excellent
    MOHD from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in March 2015

    Large Room Comfortable Stay”

    Room Water Park Safari park

    Room was huge and comfortable...Food was tasty enough (for Malaysians)...but to enjoy the wild savannah was quite troublesome: 1- Take tram from Arabian Bay resort to Safari Park ticket counter 2_ Walk uphill to a station to take tram to another station (Eagle station?) 3- walk uphil and downhill to another station 4- take another tram to enjoy the wild savannah So tiring...plus, they said it is the 2nd largest in Asia/South East Asia after Bangkok...but, the area size shouldnt be the best indicator that's they are the 2nd largest...because the number of animals there are very few...

    Reviewed March 19, 2015
    8.0
    Excellent
    Lee from Malaysia
    Family with teens
    Studio Suite
    Stayed 2 nights in February 2015

    Nice Food, Clean, Great Theme Park”

    Great Breakfast, Lunch and Dinner. Value for money to Theme Park and Water Park. Clean room and pleasant staffs.

    Feeling great experience while check in to a big and clean room. Their shuttle service was accurate in every 15 minutes to Theme Park and Water Park, very convenient. A la carte foods was great there with good taste by the chef. Nice and pleasant staffs with smiling face.

    Reviewed March 01, 2015
    8.0
    Excellent
    TAN from Malaysia
    Family with young children
    Studio Suite
    Stayed 2 nights in December 2014

    Good stay”

    Big rooms, ample parking lots and close to major attractions

    Generally a good stay if not because of rainy days and flood nearby. Rooms are big but basic toothbrush and sandals were not provided and was told that those are reserved for VIP rooms. However, food variety have been fantastic during the stay.

    Reviewed December 28, 2014
    8.0
    Excellent
    Norzamly from Malaysia
    Family with teens
    2 Bedroom Suite
    Stayed 1 night in December 2013

    Enjoyable and memorable ”

    Big room, sauna and nice gym

    The family room actually like an apartment with 2 bedrooms complete with bathroom, balcony and a hall. The hotel also have big swimming pool with the sand . We play beach football then we swim. Further more the sauna is very good. The gym room also up todate with the latest equipment. At night we go to safari park to watch the Tarzan show .

    Reviewed January 10, 2014
    8.0
    Excellent
    Poh from Malaysia
    Family with young children
    2 Bedroom Suite
    Stayed 2 nights in August 2013

    It is a great family vacation ”

    Room service, Friendly staff, Many rooms

    The accommodation is great. The staff was friendly and helpful, and it was a fast check-in and check-out. The water theme park is great for young and old. However, the safari park and night jungle is out of expectations, the queue for the tram took more than one hour, and there were no interpreter during the tram rides. The performance at the night jungle is a huge let-down.

    Reviewed August 20, 2013
    8.7
    Excellent
    Haiza from Singapore
    Family with young children
    Studio Suite
    Stayed 2 nights in November 2012

    Worth the $$”

    Spacious Room

    The room is super big. Can fit two families. All the facilities are new. The swimming pool is big. My kids enjoy the pool very much. Breakfast good spread. From Malay food to western food. Excellent. The waffle is a must to try.

    Reviewed January 17, 2013
    12345
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    • Very good location
    • Sungai Pandan Waterfall
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