Extraordanary Recommended”

This is my second time with my family spending holiday at Bukit Gambang Resort City. Before this I stayed at Caribbean. Recently, I'm stayed at Arabian Bay Resort Gambang. The staff at reception counter and housekeeping are very nice ,polite and helpful, the room is very clean and huge, nice swimming pool, fast check in n check out, really enjoyed and amazing experience..Everything is good but need to improve on WIFI connection at room.

Good nice place to stay. ”

Room, facility & staffs were satisfied. "Very good 👍👍👍👍Coridrs and walk way not clean. (Breakfast not worth for the money paid, very unsatisfying)

Good place to spend with kids”

Just to comment the pillow given in the room is not enough.just 1 pillow per bed.standard hotel 2 pillow per bed.also,tv channel very limited

Bad hospitality, bad facilities”

We were welcomed by staffs who didnt even bother to smile. Our request to get a room of preference was not accommodated because "we are full house tonight" although they obviously werent. Were given defectful room, the aircond was not working as well as the phone line. Can only change room almost 2 hours later. The substitution room was also defectful but we decided to bear with it as we were too tired to move again. Asked for a change of kettle at 1030 pm but only got the kettle at 1.30 am. The only nice thing about the stay was the bellboy.

Food And Beverages & Facilities”

The cafe should be fully supervise to ensure the foods is refill especially for buffet. To take an hour for Al Carte is unacceptable. Rooms must ensure have a proper guide like phone no for FO or Cafe etc. Other facilities like TV remote Wifi password need to be provided.

improve clealiness”

we stayed here during the raya holiday 2018, the rooms need to be cleaner, the surface of the floor and table i sticky like simply wipe with detergent. overall is good. we enjoyed our holiday very much.

Spacious room, clean and marvellous swimming pool, alas, malfunction in-room facilities”

Value for money, but disappointed with in-room facilities. If someone got the room 3-422 better ask for a different room. The aircond panel will switch off by itself after an hour or so of usage, I think due to overheating. Need to manually switch off the main switch before it can be switched on again at the panel. Called the operator to ask for technical staff to check, but until I checked out nobody ever came. Water heater in the bathroom also malfunction.

Not a 4 star hotel”

Room is basic, looked like old furniture. no slipper provided, and toiletries also minimum. this hotel is overrated as 4 stars, where u can get better facilities with the price. we arrived at near 10 pm at night and no bellman to assist in handling our many luggage so we have to push the trolley ourself to the next apartment block from lobby. the atmosphere during weekday check in is so quiet and feels like no occupant other than u. waterpark has many rides closed due to maintenance works. i prefer lost world of Tambun and of course Sunway compared to here.

found it quite disturbing”

My room is just next to the main entrance hall, and feel a bit annoyed as they played a very loud sound system at night. It's really disturbing. Greasy bathroom floor. Toilet sliding door is not properly aligned to the railing which will risk for injury. Old furniture which is not sturdy, had to moved it to the wall as it was shaky. As for the Safari Park, it's really not properly maintain, it feels like visiting an abandon jail with a lot of injured animals. Such a pity.

Very good”

I just dont like when the table is not enough the staff will ask us to go to the other site and when we go to the other site and still no empty table. Then the staff ask to go other places. They did not help us at all

Great stay at Arabian Bay Resort”

It was a great stay at ABR for two nights. My family and I are comfortable during our stay. The room is huge and air-cond was OK. The bed is undeniably comfort and the shower was great. The food was OK and we will consider to stay here again.

An OK resort.”

Room was dusty and poorly maintained. Water park was good. Safari was ok. Night live performances was good. Safari your vehicles was horrible! The vehicle ventilation system was not working and my family was pratically suffocating inside!

Nice hotel ”

Nice parks and hotel

Pleasant and fun stay. Would definitely come back!”

Pros: 1)Room is huge,nice and comfortable. 2)Breakfast was delicious. 3)Safari trip was really worth it.Awesome shows and animals. 4)Waterpark was also satisfying for a decent family trip. Cons: 1)Nothing. Recommended for a fun family trip. We went on weekdays so everything went smoothly for us.Alhamdulillah.Keep ip the good job.

Facilities need upgrading”

Stayed for two nights. Room was spacious but furniture is old. The chair in my room was broken. WiFi signal is so bad that it is almost impossible to get connected. Banquet staff too efficient that they pick up your plates before you finish eating. :-D

Excellent”

I'm very satisfied with the spacious room and bathroom. The television channel also good. The place near to Gambang Safari and waterpark, shuttle bus available from the hotel. Swimming pool was great for my child, FREE towel for rent. Food delivery to room also available. BUT, need to pay RM5/each for extra pillow and blanket.

Exceptional”

Stayed for only 1 night on 30th Apr 2017 in Studio Deluxe room 3911. Room was very spacious, clean & comfortable facing the road entrance to the resort. Deposit of 50rm is required. Iron & board is in the wardrobe. No hairdyer was found. Probably upon request? Shower was working fine. Check-in time is at 3pm but we arrived abt 1+pm and fortunately there was room available and we are able to checked in slightly early. There are shuttle buses going to waterpark & safari. There were night market (pasar malam) exactly below block 3 (where we stayed) during our stay. Snookers & karaoke located at level 1. Breakfast was so crowded. Not much varieties but tasty. We went to waterpark and NO, i will NEVER go again. It was very dirty. The water was murky and the water mixture of brown & green in colour. U need to rent the float (with deposit abt 20-30rm) on top of entrance fee. Pls keep an eye on your rented float if u are having yr break or meal, we lost our float while having our meal! In a blink of eyes! It was lucky that my husband spotted our float being used by some teenagers and we got it back. They took it without our permission and repeating 'sorry' to us.

Good Service”

The obly problem is that they have a very strict policy on early check in and late check out which is quite absurd - the main reason people request for late check out is to enjoy the rides/theme parks that belong to Gambang Resort. So they are still at the winning end.

clean, good breakfast”

The rooms were clean and spacious. We went there towards the end of the recent school holidays. Hence enjoyed the swimming pool very much as there were not that many visitors. Breakfast choices were adequate for both adults and children.

Nice view & holiday for kids.”

Staying 3D 2N with tickets.Good staying, big room and breakfast.Have to planning which area to visit either safari or waterpark ticket for a day only.staff need information about the park and more friendly. You have prepare to walk at safari the area to cover a bit far, hopefully next visit had buggy svc. Prediator show is not interesting.others shows is good.Tram svc with not functioning aircond.