24 Jul 2018
Tuesday
25 Jul 2018
Wednesday
2 adults, 0 children
1 room
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Good
Location
6.9
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Arabian Bay Resort Bukit Gambang Resort City
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From 1503 reviewsSee what guests said
6.9
Recommended by 82% of guests
Airport transfer
Air conditioning
Balcony/terrace
Bar
Room choices
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Arabian Penthouse
...
- Garden view
- 165 m²/1776 ft²
- 2 single beds and 1 king be...
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Studio Deluxe Room
...
- Garden view
- 38.37 m²/413 ft²
- 1 queen bed
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Arabian Suite
...
- Garden view
- 70 m²/753 ft²
- 1 king bed
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2 Bedroom Suite
...
- Garden view
- 68.56 m²/738 ft²
- 2 double beds
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Family 2 Bedroom Apartment
...
- Kitchenette
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Studio Suite 1 Bedroom Apartment
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- Kitchenette
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Have a question for Arabian Bay Resort Bukit Gambang Resort City?
Compare to other recommended properties
 Arabian Bay Resort Bukit Gambang Resort City |  | Best value!  |  | |
| Guest rating | Good 1503 reviews 6.9 Location 6.9 | Good 2490 reviews 6.6 Location 6.8 | Very good 915 reviews 7.2 Location 6.9 | Very good 4425 reviews 7.3 Location 7.6 |
| Neighborhood | Gambang | Gambang | Balok | Beserah |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
An overview
If what you're looking for is a conveniently located hotel in Kuantan, look no further than Arabian Bay Resort Bukit Gambang Resort City. With its location just 30. Km from the city center and 20. Km from the airport, this 4-star hotel attracts numerous travelers each year. Visitors to the hotel can take pleasure in touring the city's top attractions: Bukit Gambang Waterpark Resort, Bukit Gambang Waterpark, Sungai Pandan Waterfall.
Offering hotel guests superior services and a broad range of amenities, Arabian Bay Resort Bukit Gambang Resort City is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, car park, airport transfer.
Step into one of 546 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms which can be found in some rooms. The hotel offers wonderful recreational facilities such as theme park, water park, fitness center, outdoor pool, pool (kids) to make your stay truly unforgettable. Superb facilities and an excellent location make the Arabian Bay Resort Bukit Gambang Resort City the perfect base from which to enjoy your stay in Kuantan.
Offering hotel guests superior services and a broad range of amenities, Arabian Bay Resort Bukit Gambang Resort City is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, car park, airport transfer.
Step into one of 546 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms which can be found in some rooms. The hotel offers wonderful recreational facilities such as theme park, water park, fitness center, outdoor pool, pool (kids) to make your stay truly unforgettable. Superb facilities and an excellent location make the Arabian Bay Resort Bukit Gambang Resort City the perfect base from which to enjoy your stay in Kuantan.
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Nearest essentials
Airports
Sultan Haji Ahmad Shah Airport (KUA)
12.4 km
16 minutes
Pulau Tioman Airport (TOD)
152.1 km
Convenience store
7 Eleven
1.1 km
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer
Languages spoken
- English
- Malay
Internet access
- Free Wi-Fi in all rooms
- Wi-Fi in public areas
Fitness & recreation
- Game room
Things to do, ways to relax
- Fitness center
- Sauna
- Water park
- Garden
- Swimming pool [outdoor]
- Karaoke
- Ticket services
Dining, drinking, and snacking
- Bar
- Restaurants
- BBQ facilities
- Vending machine
Services and conveniences
- Cash withdrawal
- Gift/souvenir shop
- Smoking area
- Concierge
- Safety deposit boxes
- Daily housekeeping
- Shops
For the kids
- Family room
- Swimming pool [kids]
- Playground
- Theme park
Access
- Elevator
- Front desk [24-hour]
- Wheelchair accessible
- Facilities for disabled guests
- Pets allowed
Getting around
- Airport transfer
- Car park [free of charge]
- Car park [nearby]
Available in all rooms
- Air conditioning
- Hair dryer
- Refrigerator
- Balcony/terrace
- In-room safe box
- Shower
- Coffee/tea maker
- Internet access – wireless
- Wi-Fi [free]
- Fan
- Mini bar
- Free bottled water
- Non-smoking
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What's nearby
Most popular landmarks
- Teluk Cempedak Beach - 29.56 km
- Sungai Lembing Mines - 24.25 km
- East Coast Mall - 25.33 km
- Masjid Sultan Ahmad Shah - 24.41 km
- Masjid Sultan Ahmad Shah - 24.41 km
- Sungai Pandan Waterfall - 8.64 km
- Sungai Pandan Waterfall - 8.64 km
- Taman Esplanade - 25.31 km
- Berjaya Megamall - 25.25 km
- 3D Gallery Sg Lembing - 24.39 km
Closest landmarks
- Bukit Gambang Waterpark Resort - 7.85 km
- Bukit Gambang Waterpark - 8.08 km
- Sungai Pandan Waterfall - 8.64 km
- Hasil Laut Kiah Kee - 12.46 km
- Berkelah Falls - 17.09 km
- Cowboy - 20.63 km
- Lao Zi Temple - 20.88 km
- Bukit Pelindung Recreational Forest - 22.22 km
- Universiti Islam Antarabangsa Cawangan Kuantan - 24.22 km
- Sungai Lembing Mines - 24.25 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies
Bukit Gambang Safari Park operation hours:
Tuesday to Thursday: 12:00 PM – 9: 00 PM
Friday to Sunday and Malaysia’s public and school holidays: 10:00 AM to 9:00 PM
Monday: closed except during Malaysia’s public and school holiday.
Bukit Gambang Water Park operation hours:
Monday to Thursday: 11:00 AM – 6:00 PM
Friday to Sunday and Malaysia’s public and school holidays: 9:30 AM – 6:30 PM
Tuesday: closed except during Malaysia’s public and school holiday.
Child and extra bed policy
| Infant 0-3 year(s) | Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge. |
| Children 4-12 year(s) | Stay for free if using existing bedding. |
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-out until: 12:00
Getting around
Distance from city center: 30. Km
Travel time to airport (minutes): 40
The property
Number of restaurants: 3
Number of rooms : 546
Room voltage: 220
Year property opened: 2012
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Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
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Real reviews from real guests
Agoda Reviews (1503)Booking.com Reviews (384)
Cleanliness7.0
Facilities6.9
Location6.9
Room comfort and quality7.1
Service7.0
Value for money7.0
Provided by verified guests of 
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Showing 1088 verified guest comments
12345
9.6
Exceptional
NUR from Malaysia
Family with young children
2 Bedroom Suite
Stayed 1 night in September 2017
ok”
ok
Reviewed July 23, 2018
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10.0
Exceptional
Ainur from Malaysia
Family with young children
Studio Deluxe Room
Stayed 1 night in July 2018
Clean, facilities complete ”
Clean everything is ok. Love the large room. Maybe can add the parking lot for visitors. Especially during peak season
Reviewed July 22, 2018
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5.2
NURZARINI from Malaysia
Family with teens
Studio Deluxe Room
Stayed 1 night in July 2018
Above average”
The breakfast are very bad. Because it’s already 8am and yet they still unprepared the breakfast completely. And the tastes of food are really bed.
Reviewed July 18, 2018
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3.6
tan from Malaysia
Family with young children
Studio Deluxe Room
Stayed 1 night in July 2018
Swimming Pool too clouded & very dirty”
One point to another point is too far & the swimming pool is absolutely very super dirty, hope can be clean every day.
Reviewed July 11, 2018
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4.4
Subramaniam from Malaysia
Family with teens
2 Bedroom Suite
Stayed 2 nights in June 2018
No value for money and not right location”
Very low occupancy therefore most of the lights at night were not switch on. Quite scary perhaps wrong timing. Have to drive to Kuantan for better food. Will recommend to others.
Reviewed July 02, 2018
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7.2
Very good
Siak from Malaysia
Family with young children
Studio Deluxe Room
Stayed 2 nights in April 2018
Gambang Resort”
Basic hotel facilities.
Reviewed June 28, 2018
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5.6
Kheng from Malaysia
Family with young children
2 Bedroom Suite
Stayed 1 night in June 2018
Arabian Bay”
Stay at Arabian Bay. The apartment unit come with 2 air-cond, 1 was not working. Lucky the other air-cond was OK, so the whole family sleep in that room. As for cleanliness of toilet, it was just "boleh la". Another problem we have - lots of ants. Arabian Bay is near to front counter, coffee house (conv if ur room comes with bf) & tram/truck station. Overall, OK.
Reviewed June 27, 2018
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7.2
Very good
Mustapha from Malaysia
Family with young children
2 Bedroom Suite
Stayed 1 night in June 2018
good place for vacation and value for money..”
Need to improve on housekeeping..room a bit smelly..others is good
Reviewed June 25, 2018
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4.8
Jeslin from Singapore
Family with teens
2 Bedroom Suite
Stayed 3 nights in June 2018
Tired looking resort”
The 2 br apt was quite old and not well maintained. Stayed 4 nights and room make up not done for 1st 2 nights. In the end on 3rd night, came at 8 pm just to do simple clean up.
Reviewed June 24, 2018
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2.8
Christopher from Singapore
Family with teens
2 Bedroom Suite
Stayed 2 nights in June 2018
Acceptable”
Resort very run down and tired. Will not stay here again.
Reviewed June 21, 2018
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8.0
Excellent
Aileen from Malaysia
Family with young children
2 Bedroom Suite
Stayed 2 nights in June 2018
Short getaway”
We booked a two bedroom and it's was really simple,nice ,spacious and modern room.The only thing is the pool is a bit sandy. Hope it improve on that. Overall it was a nice stay.
Reviewed June 20, 2018
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7.6
Very good
CHIANG from Malaysia
Family with young children
Arabian Penthouse
Stayed 1 night in June 2018
Nice place to stay”
Air conditioner at master room is not cool, looking forward for improvement.
Reviewed June 20, 2018
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9.6
Exceptional
Yew from Malaysia
Family with young children
2 Bedroom Suite
Stayed 2 nights in June 2018
have a great stay here”
Suitable for guest to plan to visit to Bukit gambang safari or water park. Due to fasting month there was not many guest hanging around, I'm very happy with the stay and my kids love the pool and artificial beach so much.
First thing to improve is I think better to have a TV in the living room else we have to squeeze whole family in a room to watch TV. Else you have to separate in different rooms.
Second thing I'm a bit disappointed was they didn't arrange a pool view room for us although there was not much guest...
If you want a Malay food stalls and convenient store there are few just outside the resort city, but if you want to get Chinese food you have to drive about 15minutes to the nearest town.
The rest all very good, will come back again for my water park visit in future.
Reviewed June 19, 2018
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2.0
Karen from Malaysia
Family with teens
2 Bedroom Suite
Stayed 2 nights in June 2018
Not clean”
Room not clean
Reviewed June 18, 2018
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4.0
Eric from Malaysia
Family with young children
2 Bedroom Suite
Stayed 1 night in June 2018
Dusty,doors with fungus and unpleasant odour ”
Must improve a lot on cleanliness ,
Beds ,floors ,corners of the rooms , underneath the beds , and even walls
Reviewed June 17, 2018
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7.2
Very good
LU from Malaysia
Family with young children
Studio Deluxe Room
Stayed 1 night in June 2018
Not satisfied with room servis”
Call for room service for several time because our room only have 1 tower and we need hair dryer, but nobody answer it.
Reviewed June 16, 2018
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5.6
Brando from Malaysia
Family with young children
2 Bedroom Suite
Stayed 2 nights in June 2018
Disappointed ”
Broken shower head, most animals in the safari park are missing I. E. Dead, I would imagine.
Water park are pack with people not following 'proper' swimming attire. The last thing I can imagine is to swim inside a washing tub!
Reviewed June 16, 2018
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5.6
Bee from Malaysia
Family with young children
2 Bedroom Suite
Stayed 2 nights in April 2018
Above average”
The room is very dirty, there are a lot of marks on the bedsheet, so we requested room service to come and change. There was a ketchup stain on the menu, the room phone to contact front desk is spoilt, after we complained, staff can't do anything due to the facilities are very old.
But front desk and cafe staff is awesome, they are doing well. Wish to say thanks to them.
Reviewed June 14, 2018
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3.6
Rajeemanee from Malaysia
Family with teens
2 Bedroom Suite
Stayed 1 night in June 2018
Acceptable”
Not satisfied with the cleanest , lift very smelly ‘ corridor so dirty . At night and also day time way to room so dark no lights. Worse in night time very scary. Hopefully management will take seriously this problem.
Reviewed June 13, 2018
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4.0
kim from Malaysia
Family with young children
2 Bedroom Suite
Stayed 1 night in June 2018
Disappointed F&B”
We enjoyed our stay in this hotel, the waterpark and safari were great but F&B in this place is lousy. You cant find any good restaurant within the radius, breakfast they served very basic i.e. menu like roti canai, nasi lemak, fried kueh teow and don't expect any meat for complimentary breakfast.
Reviewed June 12, 2018
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