Excellent service and location”

Upon entering our room after registering at Arban hotel we were met by a terrible stale smell. We called the front desk and a staff agreed that there is indeed a stale terrible smell. We were offered another room immediately and a senior staff Steven Jo came shortly to apologize and offered us 3 days breakfast vouchers. I must say that Steven Jo did try to getbus upgraded but due to our 3 nights stretching over the weekend the hotel was fully booked. During our stay the Steven and team ensure that our requests and assistance in getting around Busan were met with smiles and immediate attention given. Location is excellent with lots of reasonable eateries and great shopping area. The MRT is a short walk away from the hotel. Bedding in Arban hotel is comfortable and clean. I will definitely return to this hotel when I am visiting Busan again and highly recommend this hotel to other visitors.

Good location, friendly staff”

Hotel was initially hard for the taxi driver to find as it is tucked away in a smaller street, however hotel is quite large. Front Desk is strangely located on the highest floor, which is the 13th floor. Location of the hotel is in the midst of Seo-Myeon which is the old downtown of Busan. Lots of clubs & shops around & appears to be more of a youth scene. A few street food stalls nearby, mainly selling fishcakes & spicy rice cakes. Seo-Myeon station is nearby which is a convenient train line to get around to other cities of Busan. Staff are friendly & extremely helpful. Special thanks to Belina who assisted us with our queries & took the extra step to help us with our transportation booking. Only downside of the hotel is the cleanliness of the room. Beds & towels appeared a little dirty. Rooms are non-smoking so there is no stench of smoke like some other hotels who claim to be non-smoking. Overall, not a bad place to stay.

Worth a Weekend City Trip to Busan”

The Arban was a great place to stay especially for someone who is only interested in touring the city of Busan. Located in an area where young folk venture, very active at night. Was a plus for us because we could get access to various convenience stores and restaurants. More so, close to Busan Metro. The staff was great especially one of the managers who went out of his way to walk us to an escape room within walking distance from the hotel. The rooms were cleaned everyday and a/c worked excellent. We opted for daily breakfast which was buffet style and great four out group. I would recommend it for travelers interested in the Busan city area vs the beach.

Very good hotel. Comfortable and Clean. Great location.”

I am pleasantly surprised Arban Hotel has lived up to the expectation of the rating and reviews by other travellers. I expected it to be decent but it proved to be much more comfortable than i would hope. Location is convenient. Reception is also friendly. If i am going to busan again, i will definitely book with Arban Hotel again. Thank you.

Exceptional”

Great stay at the Arban Hotel! The hotel is located in the heart of the city life in Busan. Very close the restaurants and train stations. The staff were awesome and always went out of your way to ensure we were comfortable. One of the staff members personally guided us to a location in area to ensure that we got to the correct place. I would definitely stay at the Arban Hotel in the future!

Manager Steven was very helpful. He helped us find my lost cellphone. Super appreciate this! ”

Steven and management of Arban Hotel were very helpful. Hotel is clean, its the best location if you wish to move around Busan - Seomyeon station is the pick-up points for most travel tours. Hotel is also near Lotte Dept Store, underground shopping center and Seomyeon Food Alley. Will surely come back to this hotel on my next visit to Busan. Kudos to Arban team!

Amazing hotel, one of the best I've ever been to”

Being in a diplomatic family, I've travelled to over 20 different countries, and have lived in 8 countries total. I've been to many hotels, but Arban Hotel was one of the best. I would say top 2 for sure (with the other one being a $400 a night Mandarin Oriental in Singapore). Seriously, if you're looking for a super clean hotel with a friendly staff, comfortable beds, and a HUGE 4k TV, this is the hotel for you. We had the Premium Deluxe room so we were able to enjoy the Jacuzzi while peering out the window. Summary: Cleanliness - 10/10 (bedding /sheets / towels / room were super clean) Comfort - 10/10 bed was comfy (one minor gripe was that the people upstairs were very loud at night and their jaccuzi dropped water loudly on our ceiling) Location - 9/10 Superb in the fact that there are many malls, restaurants, cafes nearby, but I deducted 1 point due to the difficulty entering the underground parking lot Service - 10/10 Very friendly and welcoming Amenities - 10/10 TV was awesome

Nice place nice stay”

Very nice and spacious hotel room in the heart of Seomyeom, Busan. Lots of places to eat, shop and party straight outside. Clean and modern, although the marble headboards as nice as the looked did feel cold during winter even with heated room. No room laundry room like at the Arban City Hotel, but 24hr Laundromat is nearby. Room lighting was amazing an our view was also quite nice. Very pleased with our stay at the Arban and would definitely recommend and stay again.

Great place to stay in Busan!”

Was really impressed with the entirety of the hotel. The location, space of the hotel and amenities around make it easily available. Something commendable, the hotel staff will leave a bag of fresh towels and bathroom supplies if you choose not to have room service. This, to me was a first and pleasant thought. Thank you Arban Hotel! Will definitely recommend this to others for Busan visits :)

Friendly staff and clean room”

I thoroughly enjoyed my stay at Arban Hotel. It’s relatively centrally located, with the food street just a short ten minutes walk away. There are plenty of good food options around so I never had to worry about my meals. The hotel staff were extremely conscientious as well, always running ahead to help us with our bags and/or helping us with the elevator. I’d definitely stay here again if I return to Busan!

Exceptional”

Great location (5 mins walk from subway) clean hotel, spacious room with new facilities. Friendly staff. Located in the same building as an excellent Thai massage spa which gives discount for hotel guests. Thank you Arban hotel, we will be staying here if we are in Busan again!

Convenient location, very good!”

Overall we enjoyed our stay at Arban. Modern, clean and location is fantastic. About 5mins away from Lotte Mall @ Samyeong station. Airport limousine stops at Lotte mall, just walk behind the building less than 10 mins walk, looked up for Arban Hotel sign of a 14 storey high building. Along the way, you will find street food, restaurants, salons, retail shops, pubs. Only minor problem was my 9th floor room, I could hear late night clubbing music faintly. My cousin room that was opposite mine was quiet. Inform reception upon check in if you are particular am sure the friendly staff could help.

Best for quality and value”

Arban Hotel was one of the cheapest places I booked, but was the best accommodation I stayed at for my trip. I booked a room for 2 people and the room was spacious and incredibly clean. The staff knows English perfectly well and the service was also very good as I asked how much the laundry service was. After telling them it was too expensive for me, they happily hand-drew a map for me and directed me to the nearest laundromat, also explaining the rough cost there. It is located near a shopping area so we had no trouble finding food or travelling around from here. Will definitely book here again when I travel back.

Exceptional”

Hotel is clean, spacious and great for couple stay. Breakfast of the hotel is not much choice but taste good. The hotel staff are very polite and speak well in English. They were try to assist us whenever we ask it. The location of the hotel is great too as we can assess to food eatery, cosmetic shop and coffee street by walking distance. Hope can stay in Arban hote again if I back to busan.

Exceeds expectations ”

Arban Hotel is more centrally located than expected. It’s an easy walk from Seomyeon station and is right in the middle of the bustling city. Eateries, shops and the market are all within walking distance. The service is good, the rooms are very spacious for the price you pay. All in all, an excellent experience!

Great location and Very helpful Front Desk Staff”

The location is very convenient with lots of food options and lotte mall very nearby. The front desk staff, esp the ladies, they can communicate in English and are very helpful and efficient. Really thankful for their help with our day tour booking and train booking. Truly enjoyed our stay at Arban in Busan.

Good stay and helpful staff ”

Arban Hotel is my favorite hotel to stay in Busan. This is my second time to stay at this hotel. Friendly and helpful staffs 👍🏻. Very close to metro, food and shopping. Thank you for your help and excellent service 👍🏻👍🏻👍🏻

A good hotel but poor soundproofing brings nearby nightlife in”

Situated in the central Party area of Busan, the Arban is fantastically located for shopping and visiting but at night as the sounds around get louder, the party invites yourself through the windows and left me reaching for the sound blocking earphones to get to sleep. A real shame

Nice Staff”

Staffs at Arban is too friendly and helpful. They even recommend us nice pork rib soup restaurant which is famous in Busan. The location is very nice alone to just walk around with shopping, casino, duty free store and restaurant within 5 mins distant. Hotel shuttle to airport is about 60000won

Excellent 10 days stay”

Yes, 10 nights i spent in Arban, a little too much for a trip to Busan right. But i'm super glad i chose this hotel! The lobby staffs were friendly and helpful, and the housekeeping ajumma on the 11th floor is really friendly and nice too! Aircon was cold enough to chase away the summer heat (also making me just wanna cuddle in bed all day). Great stay here!!