Arbor City Hotel

12-20 Osborn Street, Tower Hamlets, London, United Kingdom, 107, E1 6TE
Arbor City Hotel
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8.5
Excellent
/10
(2278 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location - 190 meters from city center
  • Tower of London1.08 km
  • Tower Bridge1.32 km
  • London Eye3.74 km
  • British Museum3.92 km
  • Big Ben4.2 km
  • Westminster Abbey4.3 km
  • Houses of Parliament4.33 km
  • St. James's Park4.7 km
  • Buckingham Palace5.29 km
  • Camden Market6.17 km
  • Highlights and ratings

    4-star Hotel
    Free Wi-Fi
    "Clean rooms and hotel."
    ANTONELLA - August 7, 2018
    Exceptional reputation
    Recommended by 91% of guests
    Excellent cleanliness
    8.9 rating for cleanliness
    Excellent service
    8.7 rating for service
    Excellent facilities on premise
    8.3 facilities on premise
    • 250 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Bar

    Value for money8.4
    Distance to city center2 km
    Location rating8.3
    Nearest airportLondon City Airport (LCY)
    Distance to airport8.4 km

    Rooms available at Arbor City Hotel

    7.8
    Very good
    Room comfort & quality
    Superior Family
    Superior Family
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Superior Triple
    Superior Triple
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Club Double
    Club Double
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    • 1 double bed
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    Club Single
    Club Single
    ...
    • Room size: 14 m²/151 ft²
    • Non-smoking
    • 1 single bed
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    Club City View
    Club City View
    ...
    • Shower
    • 1 queen bed
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    Triple - 2 Beds Requested
    Triple - 2 Beds Requested
    ...
      Enter dates to see prices
      Standard Triple
      Standard Triple
      ...
        Enter dates to see prices
        Continental Breakfast Cb Basic Family
        Continental Breakfast Cb Basic Family
        ...
          Enter dates to see prices
          Double Two Double Beds
          Double Two Double Beds
          ...
            Enter dates to see prices

            What people love about Arbor City Hotel

            • 9.6
              Exceptional
              Location

              "Lovely hotel in a great location, very close to the tube station so good for travelling to all the sites."

              Sarah

              |

              July 30, 2018

            • 10.0
              Exceptional
              Location

              "Huge room, clean and tidy, quiet, good location a would definitely book again."

              Emma

              |

              November 8, 2018

            • 9.2
              Exceptional
              Location

              "Lovely rooms, good location near a tube station, staff seemed friendly."

              Calum

              |

              March 13, 2017

            Property ranking|Compared to 30,783 London properties
            See all rankings
            Value for money score
            8.4/10
            Service score
            8.7/10
            Cleanliness score
            8.9/10
            Room comfort score
            7.8/10
            Better than
            99
            %
            of London properties
            Better than
            99
            %
            of London properties
            Better than
            99
            %
            of London properties
            Better than
            99
            %
            of London properties
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            More about Arbor City Hotel

            More about Arbor City Hotel

            10.0
            Exceptional

            "This is our 2nd visit as value for money this is the best ho..."

            angela

            |

            April 14, 2018

            Description

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            Most talked about facilities

            Housekeeping
            23 mentions
            Breakfast
            15 mentions
            Internet
            3 mentions
            Food & Dining
            1 mention

            What they offer

            9.6
            Exceptional
            Staff 

            "The hotel is clean and comfortable, nice friendly staff."

            Sarah

            |

            July 30, 2018

            View all reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Food and dining

            Breakfast options

            Continental
            Halal
            Vegetarian
            Vegan
            Full English/Irish
            Gluten-free

            Restaurants on site

            The Lane
            Cuisine:European
            Menu:Buffet

            Nearby restaurants

            British cuisine
            British cuisine
            Benugo - Hult
            240 m British, Cafe, Italian
            Pie Factory
            250 m British, Halal
            The Pride of Spitalfields
            250 m British, Pub
            American cuisine
            American cuisine
            Big Moe's Diner
            160 m American, Diner
            Byron Spitalfields
            570 m American
            The Mayor of Scaredy Cat town
            660 m American
            European cuisine
            European cuisine
            Ottolenghi Spitalfields
            520 m European, Gluten Free, Mediterranean
            London Steakhouse
            550 m European, Steakhouse
            Olive and Figs
            560 m European, Greek, Halal

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            Show less

            Reviews of Arbor City Hotel from real guests

            Overall rating
            8.4
            Excellent
            From 2282 reviews
            Provided by verified guests of
            Agoda Reviews (448)Booking.com Reviews (1830)
            Rating via Agoda8.5
            /
            10
            Cleanliness8.9
            Facilities8.3
            Location8.3
            Room comfort and quality7.8
            Service8.7
            Value for money8.4
            High score for London
            Rating
            9+ Exceptional (85)
            8-9 Excellent (41)
            7-8 Very Good (43)
            6-7 Good (18)
            <6 Below Expectation (16)
            Time of the year
            Mar - May (53)
            Jun - Aug (51)
            Sep - Nov (41)
            Dec - Feb (58)
            All guests (448)
            All room types
            All languages

            Show reviews that mention 

            Showing 203 verified guest comments
            12345
            10.0
            Exceptional
            Vivian from United Kingdom
            Couple
            Stayed 7 nights in July 2019

            Exceptional”

            Staff very friendly and helpful. Staff members that we found particularly 'on the ball' were Moon and Florin. The room well equipped and up to date. Our room was very spacious with stunning views of the city. Hotel ideally situated for Truman Brewery exhibition hall, tube and amazing Brick Lane and Spitalfields restaurants and markets.

            Reviewed July 16, 2019
            9.2
            Exceptional
            Eun
            Business traveler
            Club Double
            Stayed 1 night in April 2019

            Great stay”

            The hotel is located close to Paddington Station (under 10 mins walking distance), which has a direct express train to and from Heathrow Airport. While the room is small (single), it has all the necessities and is clean - I had a comfortable stay. The neighbourhood is lovely and quiet, and the hotel is very close to Hyde Park. Staff members were very welcoming and helpful. I would return here for my next trip in London.

            Reviewed April 28, 2019
            8.0
            Excellent
            Grace from Hong Kong
            Couple
            Superior Double
            Stayed 4 nights in June 2019

            Very good”

            Clean and spacious room with adequate amenities. Very helpful staff. Located conveniently near subway station.

            Reviewed July 18, 2019
            9.6
            Exceptional
            Sofia from Australia
            Family with young children
            Superior Family
            Stayed 3 nights in May 2019

            Lovely”

            We stayed in the Superior Family Room which online said it accommodates 4 adults. But, there was actually 3 Double/Queen beds in our room (One was a regular bed, another was a sofa bed, and the third folded out of the wardrobe - but it was a full size mattress, so still very comfortable). The Hotel staff also organised a cot for our Baby. It was a very spacious room already, and the bathroom was also a very good size. The Continental Breakfast that we paid for to have included in our stay was very generous, with a good selection of options. The Hotel is on the “outskirts” of central London, but the Underground is quite literally across the road and simple enough to navigate, so the location is still very good.

            Reviewed May 28, 2019
            8.3
            Excellent
            A from Bangladesh
            Solo traveler
            Club Single
            Stayed 1 night in December 2015

            Great Location And Comfortable”

            Location, Food and Friendly Staffs

            I stayed at this hotel for one night only, but I found it good. It's just adjacent to the Aldgate East Underground Station- great location. You can go anywhere you like, you can find different types of restaurant all around. The staffs were very cordial and friendly. I reached a bit early at about 1000 hours from Heathrow and the check in time was 1400 hours. But they provided me with a room by 1300 hours. Food at the restaurant is also good. I wish to come back again to this hotel...

            Reviewed January 04, 2016
            10.0
            Exceptional
            LOO from Singapore
            Solo traveler
            Stayed 4 nights in August 2012

            Great location & Spacious room w/ affortable $$”

            Hotel is located in Central London, room is spacious and with most of the amenitiies provided

            when i entered the hotel room, i was very impressed by the room size, the amenities provided & free wifi. with the kind of price i paid i am very satisfied with the stay, should i go back london will sure to book this hotel again! the location is great!! to go oxford cirus, there is direct bus which took only less than 30mins, 15mins walk to tower bridge, it near to aldgate underground station... tesco supermarket and restaurants are accessible. staff were helpful & friendly!

            Reviewed August 24, 2012
            6.4
            Good
            jessy from France
            Couple
            Club Double
            Stayed 1 night in June 2019

            Great location, good hotel”

            rooms are big , clean and comfy. Very nice neighborhood and loads of place to eat and have a drink. The hotel and rooms are not soundproofed, very thin walls , ask for a quiet room and then it will be fine.

            Reviewed June 18, 2019
            10.0
            Exceptional
            Nechifor from Ireland
            Family with teens
            Family Room Quad - 2 Double beds (up to 4 people)
            Stayed 3 nights in February 2019

            Nice rooms and helpful staff”

            Very helpful staff The rooms were very clean, daily housekeeping warm and quiet. We were 2 adults and 2 kids, 13 and 16 you, in a family room with one double bed and a large extesible bed. Nice bonus having Nespresso machine in the room. Near auld gate est station - 1 min walk from there Buffet breakfast and we paid 5gbp extra if we wanted English breakfast, omelette or pancakes All in all a very good experience and would recommend for its location, rooms conditions and affordability

            Reviewed February 18, 2019
            8.4
            Excellent
            Rytis from Lithuania
            Business traveler
            Standard Double (sole Use) Free_breakfast
            Stayed 2 nights in January 2019

            Good location and value for money, but breakfast I was asked to pay additionally”

            It was the first time for me to see that to get any hot meal during the breakfast (that was inculded) I had to pay extra!!! I do not treat that my breakast was included in the room proce as it was declared by hotel.

            Reviewed January 17, 2019
            9.6
            Exceptional
            Joonas
            Couple
            Superior Double
            Stayed 1 night in November 2018

            Wonderful stay”

            A new hotel at the end of Brick Lane for the rate of 130 €/night. We got a nice, clean and crisp room from the fifth floor with a cosy bed and a lot of room for our luggage. The view to the west with skyscrapers at a distance was thrilling. The continental breakfast tasted fresh and good. One minor minus was that we couldn't get the air conditioning working.

            Reviewed November 26, 2018
            8.8
            Excellent
            Kenneth from Canada
            Couple
            Superior Double
            Stayed 2 nights in October 2018

            Two night visit”

            Beautiful rooms, large and we'll equipped. There is a Nespresso machine, kettle and fridge. The bathroom was lovely and had the best shower we've ever used! Bed was large but a bit too firm for us! Our room faced the front of the hotel, quiet bc of road construction but a bit noisy at night with people across the street. Breakfast was adequate, cold items and coffee. Did I mention it's right around the corner from a Tube station? If you walk the neighborhood you'll find many Indian/middle Eastern restaurants, Brick Lane Rd is an amazing walk all the way to Shoreditch! Great hotel and location all in all!

            Reviewed October 24, 2018
            9.2
            Exceptional
            Melody from Philippines
            Group
            Superior Double
            Stayed 3 nights in September 2018

            Great hotel with a b*tchy receptionist”

            Arbor City Hotel is in the center of everything. It's near the tube and bus stop so commuting to different areas in London is a breeze. EFES which is literally just a stone's throw away from the hotel serves great Persian food! Brick Road Market is also just 5 minutes away from the hotel. Don't forget to visit JD Sports for cheap rubber shoes and bags! The rooms are clean and the breakfast buffet is the same everyday but it's not bad for a few nights' stay. Almost all their staff is polite and very accommodating apart from the very rude lady receptionist (mostly present in the morning and afternoon).

            Reviewed September 14, 2018
            9.6
            Exceptional
            Glen
            Couple
            Club Double
            Stayed 4 nights in May 2019

            Great stay would go back”

            Top Shelf staff, Florin was wonderful, was going to change the dinner menu to fit my requests, and a great gentleman

            Reviewed May 28, 2019
            9.2
            Exceptional
            ANTONELLA from United States
            Family with teens
            Superior Family
            Stayed 2 nights in August 2018

            Close enough without the price”

            Can hop on the bus close to the hotel and be in the heart of Florence in 20ish minutes. Clean rooms and hotel. Really good selection of breakfast items. Hotel was a little hard to find but we had a great stay.

            Reviewed August 07, 2018
            9.6
            Exceptional
            Sarah from United Kingdom
            Family with young children
            Standard Triple - Twin and single sofa bed
            Stayed 2 nights in July 2018

            Great hotel with fantastic location ”

            Lovely hotel in a great location, very close to the tube station so good for travelling to all the sites. Some good restaurants within walking distance and spittlefields market and brick lane are a few minutes walk too. The hotel is clean and comfortable, nice friendly staff. We would definitely stay here again.

            Reviewed July 30, 2018
            8.0
            Excellent
            Donald from United States
            Couple
            Club Double
            Stayed 3 nights in April 2018

            Nice hotel in the London-Whitehall area”

            This is a nice hotel with a very convenient subway station - Aldgate East Underground Station just about 200 feet away from corner to the hotel 's lobby. Very nice hotel and the breakfast buffet is very good too. A good value breakfast if you can tell the front desk a night before. Very nice size room, with shower and yes it has a handheld shower too which I think is very good especially the water jet from the faucet and showers are like 100 gpm !! (Not to mention boiling hot too). There are lots of shops along the main street which I think is Whitechapel Street. There is also restaurants like Burger King, KFC, Starbucks along the street and not too far from the hotel. The local grocery/supermarket (I forgot the name but I think it might be a City or Shop, etc) over there is very cheap and reasonable as we bought the bottle of water there is like 50p compare to some little convenient store near by which charges like 2 British Pounds. Location is very good .

            Reviewed May 11, 2018
            10.0
            Exceptional
            angela from United Kingdom
            Family with teens
            Superior Triple
            Stayed 3 nights in April 2018

            2nd Stay Here”

            This is our 2nd visit as value for money this is the best hotel we've been in over several years visiting London. Great access to the tube literally around the corner.The rooms are spacious & quiet & cleaned daily[get a top floor for great views of the Gerkin ] .The continental breakfast is excellent but just for £5 upgrade to a cooked English to set you up for the whole day.The staff are wonderful, big shout out to the waitress from Georgia who always had a lovely manner. Also the front desk printed off my entry ticket to the Shard thank you so much & see you all next year.

            Reviewed April 14, 2018
            10.0
            Exceptional
            Clare from United Kingdom
            Solo traveler
            Club Double
            Stayed 1 night in February 2018

            Convenient, comfortable and good value ”

            Lovely hotel with every need catered for in the room. I couldn’t find fault with any aspect and the price was very reasonable. I would definitely stay here again and will be recommending the hotel to anyone who listens.

            Reviewed February 27, 2018
            8.4
            Excellent
            Cheryl from Netherlands
            Family with teens
            Superior Double
            Stayed 3 nights in December 2017

            Good location for city tour, Very limited option for breakfast.”

            Breakfast is negative, 17GBP for each person with very limited options, it's really too expensive. If you want to have Latte, cappuccino or espresso, you have to pay 2 GBP extra. For any hot meal, such as scrambled eggs or whatever, always have to order from their manual with extra cost. It's really unreasonable and not worthy at all to book your room with breakfast.

            Reviewed December 23, 2017
            10.0
            Exceptional
            DEMETRIS from Cyprus
            Business traveler
            Superior Double
            Stayed 1 night in December 2017

            MAJESTIC !!!”

            I don't know how many stars this hotel has, for me it would be a "5" star Hotel easily !!! Very large bedroom, coffee machine, iron and its bench, italian style bathroom with huuuuuge shower and sophisticated shower jets, large and comfy beds, usb chargers on bedside, London downtown for a view, I mean....come one ! I feel I've paid less than I got !!!!

            Reviewed December 12, 2017
            12345

            Reviews of Arbor City Hotel from real guests

            Overall rating
            8.4
            Excellent
            From 2282 reviews
            Provided by verified guests of
            Agoda Reviews (448)Booking.com Reviews (1830)
            Rating via Agoda8.5
            /
            10
            Cleanliness8.9
            Facilities8.3
            Location8.3
            Room comfort and quality7.8
            Service8.7
            Value for money8.4
            High score for London
            Rating
            9+ Exceptional (85)
            8-9 Excellent (41)
            7-8 Very Good (43)
            6-7 Good (18)
            <6 Below Expectation (16)
            Time of the year
            Mar - May (53)
            Jun - Aug (51)
            Sep - Nov (41)
            Dec - Feb (58)
            All guests (448)
            All room types
            All languages

            Show reviews that mention 

            Showing 203 verified guest comments
            12345
            10.0
            Exceptional
            Vivian from United Kingdom
            Couple
            Stayed 7 nights in July 2019

            Exceptional”

            Staff very friendly and helpful. Staff members that we found particularly 'on the ball' were Moon and Florin. The room well equipped and up to date. Our room was very spacious with stunning views of the city. Hotel ideally situated for Truman Brewery exhibition hall, tube and amazing Brick Lane and Spitalfields restaurants and markets.

            Reviewed July 16, 2019
            9.2
            Exceptional
            Eun
            Business traveler
            Club Double
            Stayed 1 night in April 2019

            Great stay”

            The hotel is located close to Paddington Station (under 10 mins walking distance), which has a direct express train to and from Heathrow Airport. While the room is small (single), it has all the necessities and is clean - I had a comfortable stay. The neighbourhood is lovely and quiet, and the hotel is very close to Hyde Park. Staff members were very welcoming and helpful. I would return here for my next trip in London.

            Reviewed April 28, 2019
            8.0
            Excellent
            Grace from Hong Kong
            Couple
            Superior Double
            Stayed 4 nights in June 2019

            Very good”

            Clean and spacious room with adequate amenities. Very helpful staff. Located conveniently near subway station.

            Reviewed July 18, 2019
            9.6
            Exceptional
            Sofia from Australia
            Family with young children
            Superior Family
            Stayed 3 nights in May 2019

            Lovely”

            We stayed in the Superior Family Room which online said it accommodates 4 adults. But, there was actually 3 Double/Queen beds in our room (One was a regular bed, another was a sofa bed, and the third folded out of the wardrobe - but it was a full size mattress, so still very comfortable). The Hotel staff also organised a cot for our Baby. It was a very spacious room already, and the bathroom was also a very good size. The Continental Breakfast that we paid for to have included in our stay was very generous, with a good selection of options. The Hotel is on the “outskirts” of central London, but the Underground is quite literally across the road and simple enough to navigate, so the location is still very good.

            Reviewed May 28, 2019
            8.3
            Excellent
            A from Bangladesh
            Solo traveler
            Club Single
            Stayed 1 night in December 2015

            Great Location And Comfortable”

            Location, Food and Friendly Staffs

            I stayed at this hotel for one night only, but I found it good. It's just adjacent to the Aldgate East Underground Station- great location. You can go anywhere you like, you can find different types of restaurant all around. The staffs were very cordial and friendly. I reached a bit early at about 1000 hours from Heathrow and the check in time was 1400 hours. But they provided me with a room by 1300 hours. Food at the restaurant is also good. I wish to come back again to this hotel...

            Reviewed January 04, 2016
            10.0
            Exceptional
            LOO from Singapore
            Solo traveler
            Stayed 4 nights in August 2012

            Great location & Spacious room w/ affortable $$”

            Hotel is located in Central London, room is spacious and with most of the amenitiies provided

            when i entered the hotel room, i was very impressed by the room size, the amenities provided & free wifi. with the kind of price i paid i am very satisfied with the stay, should i go back london will sure to book this hotel again! the location is great!! to go oxford cirus, there is direct bus which took only less than 30mins, 15mins walk to tower bridge, it near to aldgate underground station... tesco supermarket and restaurants are accessible. staff were helpful & friendly!

            Reviewed August 24, 2012
            6.4
            Good
            jessy from France
            Couple
            Club Double
            Stayed 1 night in June 2019

            Great location, good hotel”

            rooms are big , clean and comfy. Very nice neighborhood and loads of place to eat and have a drink. The hotel and rooms are not soundproofed, very thin walls , ask for a quiet room and then it will be fine.

            Reviewed June 18, 2019
            10.0
            Exceptional
            Nechifor from Ireland
            Family with teens
            Family Room Quad - 2 Double beds (up to 4 people)
            Stayed 3 nights in February 2019

            Nice rooms and helpful staff”

            Very helpful staff The rooms were very clean, daily housekeeping warm and quiet. We were 2 adults and 2 kids, 13 and 16 you, in a family room with one double bed and a large extesible bed. Nice bonus having Nespresso machine in the room. Near auld gate est station - 1 min walk from there Buffet breakfast and we paid 5gbp extra if we wanted English breakfast, omelette or pancakes All in all a very good experience and would recommend for its location, rooms conditions and affordability

            Reviewed February 18, 2019
            8.4
            Excellent
            Rytis from Lithuania
            Business traveler
            Standard Double (sole Use) Free_breakfast
            Stayed 2 nights in January 2019

            Good location and value for money, but breakfast I was asked to pay additionally”

            It was the first time for me to see that to get any hot meal during the breakfast (that was inculded) I had to pay extra!!! I do not treat that my breakast was included in the room proce as it was declared by hotel.

            Reviewed January 17, 2019
            9.6
            Exceptional
            Joonas
            Couple
            Superior Double
            Stayed 1 night in November 2018

            Wonderful stay”

            A new hotel at the end of Brick Lane for the rate of 130 €/night. We got a nice, clean and crisp room from the fifth floor with a cosy bed and a lot of room for our luggage. The view to the west with skyscrapers at a distance was thrilling. The continental breakfast tasted fresh and good. One minor minus was that we couldn't get the air conditioning working.

            Reviewed November 26, 2018
            8.8
            Excellent
            Kenneth from Canada
            Couple
            Superior Double
            Stayed 2 nights in October 2018

            Two night visit”

            Beautiful rooms, large and we'll equipped. There is a Nespresso machine, kettle and fridge. The bathroom was lovely and had the best shower we've ever used! Bed was large but a bit too firm for us! Our room faced the front of the hotel, quiet bc of road construction but a bit noisy at night with people across the street. Breakfast was adequate, cold items and coffee. Did I mention it's right around the corner from a Tube station? If you walk the neighborhood you'll find many Indian/middle Eastern restaurants, Brick Lane Rd is an amazing walk all the way to Shoreditch! Great hotel and location all in all!

            Reviewed October 24, 2018
            9.2
            Exceptional
            Melody from Philippines
            Group
            Superior Double
            Stayed 3 nights in September 2018

            Great hotel with a b*tchy receptionist”

            Arbor City Hotel is in the center of everything. It's near the tube and bus stop so commuting to different areas in London is a breeze. EFES which is literally just a stone's throw away from the hotel serves great Persian food! Brick Road Market is also just 5 minutes away from the hotel. Don't forget to visit JD Sports for cheap rubber shoes and bags! The rooms are clean and the breakfast buffet is the same everyday but it's not bad for a few nights' stay. Almost all their staff is polite and very accommodating apart from the very rude lady receptionist (mostly present in the morning and afternoon).

            Reviewed September 14, 2018
            9.6
            Exceptional
            Glen
            Couple
            Club Double
            Stayed 4 nights in May 2019

            Great stay would go back”

            Top Shelf staff, Florin was wonderful, was going to change the dinner menu to fit my requests, and a great gentleman

            Reviewed May 28, 2019
            9.2
            Exceptional
            ANTONELLA from United States
            Family with teens
            Superior Family
            Stayed 2 nights in August 2018

            Close enough without the price”

            Can hop on the bus close to the hotel and be in the heart of Florence in 20ish minutes. Clean rooms and hotel. Really good selection of breakfast items. Hotel was a little hard to find but we had a great stay.

            Reviewed August 07, 2018
            9.6
            Exceptional
            Sarah from United Kingdom
            Family with young children
            Standard Triple - Twin and single sofa bed
            Stayed 2 nights in July 2018

            Great hotel with fantastic location ”

            Lovely hotel in a great location, very close to the tube station so good for travelling to all the sites. Some good restaurants within walking distance and spittlefields market and brick lane are a few minutes walk too. The hotel is clean and comfortable, nice friendly staff. We would definitely stay here again.

            Reviewed July 30, 2018
            8.0
            Excellent
            Donald from United States
            Couple
            Club Double
            Stayed 3 nights in April 2018

            Nice hotel in the London-Whitehall area”

            This is a nice hotel with a very convenient subway station - Aldgate East Underground Station just about 200 feet away from corner to the hotel 's lobby. Very nice hotel and the breakfast buffet is very good too. A good value breakfast if you can tell the front desk a night before. Very nice size room, with shower and yes it has a handheld shower too which I think is very good especially the water jet from the faucet and showers are like 100 gpm !! (Not to mention boiling hot too). There are lots of shops along the main street which I think is Whitechapel Street. There is also restaurants like Burger King, KFC, Starbucks along the street and not too far from the hotel. The local grocery/supermarket (I forgot the name but I think it might be a City or Shop, etc) over there is very cheap and reasonable as we bought the bottle of water there is like 50p compare to some little convenient store near by which charges like 2 British Pounds. Location is very good .

            Reviewed May 11, 2018
            10.0
            Exceptional
            angela from United Kingdom
            Family with teens
            Superior Triple
            Stayed 3 nights in April 2018

            2nd Stay Here”

            This is our 2nd visit as value for money this is the best hotel we've been in over several years visiting London. Great access to the tube literally around the corner.The rooms are spacious & quiet & cleaned daily[get a top floor for great views of the Gerkin ] .The continental breakfast is excellent but just for £5 upgrade to a cooked English to set you up for the whole day.The staff are wonderful, big shout out to the waitress from Georgia who always had a lovely manner. Also the front desk printed off my entry ticket to the Shard thank you so much & see you all next year.

            Reviewed April 14, 2018
            10.0
            Exceptional
            Clare from United Kingdom
            Solo traveler
            Club Double
            Stayed 1 night in February 2018

            Convenient, comfortable and good value ”

            Lovely hotel with every need catered for in the room. I couldn’t find fault with any aspect and the price was very reasonable. I would definitely stay here again and will be recommending the hotel to anyone who listens.

            Reviewed February 27, 2018
            8.4
            Excellent
            Cheryl from Netherlands
            Family with teens
            Superior Double
            Stayed 3 nights in December 2017

            Good location for city tour, Very limited option for breakfast.”

            Breakfast is negative, 17GBP for each person with very limited options, it's really too expensive. If you want to have Latte, cappuccino or espresso, you have to pay 2 GBP extra. For any hot meal, such as scrambled eggs or whatever, always have to order from their manual with extra cost. It's really unreasonable and not worthy at all to book your room with breakfast.

            Reviewed December 23, 2017
            10.0
            Exceptional
            DEMETRIS from Cyprus
            Business traveler
            Superior Double
            Stayed 1 night in December 2017

            MAJESTIC !!!”

            I don't know how many stars this hotel has, for me it would be a "5" star Hotel easily !!! Very large bedroom, coffee machine, iron and its bench, italian style bathroom with huuuuuge shower and sophisticated shower jets, large and comfy beds, usb chargers on bedside, London downtown for a view, I mean....come one ! I feel I've paid less than I got !!!!

            Reviewed December 12, 2017
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            Arbor City Hotel
            |Excellent 8.5
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            Experiences on Agoda. Because your room is just the beginning.

            • Excellent location
            • Tower of London
            • Aldgate East Tube Station is within 0.25 km