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Arc En Ciel Hotel
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Lobby
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Lobby
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6.9 Good guest rating
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"No Coffee and tea in room"

DeUnited States
Interior view
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7.3 Very good location
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7.3Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Room choices
Suite
...
  • City view
  • 47 m²
  • 1 queen bed
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Standard
...
  • City view
  • 18 m²
  • 2 single beds or 1 queen be...
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Deluxe
...
  • City view
  • 28 m²
  • 2 single beds or 1 queen be...
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Superior
...
  • City view
  • 21 m²
  • 2 single beds or 1 queen be...
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Nearest essentials

  • Airports
    • 7 km
    • Tan Son Nhat International Airport (SGN)
    • 29 km
    • Long Thanh International Airport
  • Public transportation
    • 3.6 km
    • Saigon Railway Station
    • 5 km
    • Ben Xe Mien Tay Bus Station
  • Hospital or clinic
    • 250 m
    • Benh Vien Quan 5
  • Pharmacy
    • 350 m
    • Hai Thuong Lan Ong Pharmacy
  • Convenience store
    • 300 m
    • B's Mart
  • Cash withdrawal
    • 300 m
    • ATM

More about Arc En Ciel Hotel

An overview

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What they offer

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Guest policies

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Verified traveler reviews

Agoda Reviews (97)
Booking.com Reviews (13)

4.8

Filter by traveler type:
  • Cleanliness 6.8
  • Facilities 5.4
  • Location 7.3
  • Room comfort and quality 7.4
  • Service 7.1
  • Value for money 6.9
  • Cleanliness 6.5
  • Facilities 6.0
  • Location 7.1
  • Room comfort and quality 6.8
  • Service 6.9
  • Value for money 6.7
  • Cleanliness 6.3
  • Facilities 6.0
  • Location 7.0
  • Room comfort and quality 7.3
  • Service 6.4
  • Value for money 6.7
Very good
  • Cleanliness 7.4
  • Facilities 6.0
  • Location 7.7
  • Room comfort and quality 7.6
  • Service 7.9
  • Value for money 7.7
  • Cleanliness 6.7
  • Facilities 2.0
  • Location 7.5
  • Room comfort and quality 7.6
  • Service 6.2
  • Value for money 6.0
Very good
  • Cleanliness 6.9
  • Facilities 5.0
  • Location 7.4
  • Room comfort and quality 7.2
  • Service 8.0
  • Value for money 7.1
Very good
  • Cleanliness 7.1
  • Facilities 4.5
  • Location 7.7
  • Room comfort and quality 8.2
  • Service 7.5
  • Value for money 7.1
Provided by verified guests of Agoda
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Room type
  • Standard
  • Superior
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Showing 93 verified written reviews
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2.0
Nina from Finland
Group
Standard
Stayed 4 nights in June 2017
Rundown hotelrooms and rude customerservice”
Don't let the outside appearance of the hotel to fool you, the inside is all rundown and dark as well as suffocating. The staff were rude and looked down on customers - not to mention the breakfast was really poor, they did not fill the food even tho the breakfast ends at 9am and we went there 7-8am. I'm pretty sure the "western" food options had been standing there for ages. And cannot forget the ants crawling in a group in our room and on the breakfast dining hall's tables. As we told the receptionist about the ants in our room, they did nothing about it. Just if you ever lost yourself in the hotel for some reason - keep your luggages shut if you don't want small visitors inside your clothes and stuff. I warmly recommend you to book another hotel.
Reviewed July 05, 2017
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6.8
Jenny from United States
Family with teens
Standard
Stayed 2 nights in April 2017
Old hotel with friendly staffs and good service,”
Front desk area is clean and nice, friendly staffs and good service but hotel is getting too old. So bed & furniture are quite running down and carpet is dirty and smell pretty bad. I am nit coming back until they renew above items.
Reviewed April 24, 2017
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8.8
THI from Vietnam
Business traveler
Standard
Stayed 2 nights in February 2017
Ok”
Ok
Reviewed February 19, 2017
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8.4
De from United States
Group
Standard
Stayed 2 nights in January 2017
Ok”
No Coffee and tea in room
Reviewed February 04, 2017
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6.0
shi from Malaysia
Business traveler
Standard
Stayed 5 nights in November 2016
Good Location”
Good Loaction
Reviewed November 22, 2016
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6.4
Buu from United States
Couple
Standard
Stayed 5 nights in October 2016
No comment”
Easy access for handycraft people.
Reviewed October 25, 2016
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5.6
Thanh from Vietnam
Business traveler
Standard
Stayed 1 night in September 2016
No comments”
No comments
Reviewed September 12, 2016
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2.8
Châu from Vietnam
Family with young children
Deluxe
Stayed 5 nights in June 2016
It is just terrible!”
Read other reviews then you will know why.
Reviewed July 14, 2016
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3.2
Châu from Vietnam
Group
Deluxe
Stayed 1 night in June 2016
A very bad choice”
This hotel gave us very bad experiences. We booked 3 different rooms for a total stay of 9 nights and their services were just terrible. First, our breakfast was told to serve at the 9th Floor then, at the morning, we had to walk to another hotel for our breakfast, not mention that we had an elder in our group. Second, the attitude of the staff, especially the security man, was very bad. He shouted at us as if he was the boss of the hotel. I asked to meet the manager to complain about that but the receptionist kept stalling me and told me to wait for a very long time. So i decided to post it here, after my stay, for everyone who care, know the situation. Third, the rooms were all very old and had an uncomfortable smell, furniture was the same to the room condition. That was not acceptable for a Three Star Hotel. Fourth, this is just an overpriced hotel. So this is the last time we stay in this hotel.
Reviewed June 27, 2016
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6.8
kimmy from Australia
Family with teens
Deluxe
Stayed 3 nights in March 2016
Holiday”
The room doesn't look like the picture stated on the website but apart from that, everything was fine.
Reviewed April 06, 2016
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