Very good”

This was my first experience in a youth hostel so I don't have much to compare to. However, the hostel was generally clean and the beds were pretty comfy. The free wifi was excellent and there were also computers free to use as well. The location is great, 5 mins walk from the metro and Arc de Triomf and round the corner from a supermarket. The only complaints I had were that the fridge smelled a bit and the girls showers, although obviously cleaned every day, got dirty very quickly and didn't drain very well. Otherwise, everything was quite pleasant and I would happily use it again.

Disappointing!”

The only good thing about it is the location. Other than that, there is no network inside the whole building. I cant call, i cant connect to my 4G. I had to stick next to a window for it to catch a bit to make a call. No plugs next to the bed in the room. You have to unplug a lamp and charge your phone away from the bed (cant trust with stealing etc..) the common room is the worst for network, the lights dont work also so they are glitching the entire time. There are only two toilets for the entire hostel. 3 showers for females with one broken and the other two quite disgusting, the shower heads are in a terrible corrosion situation. No shampoo or shower gel available, you need to pay for it. As for the location, it is close to Arc de triomf but its also an area full of homeless people so walking to the hostel at night can be very scary. I dont recommend this place AT ALL.

A very good option in an excellent location ”

Its clean and near the city center. You get a decent bed and washing facilities. A locker albeit you have to pay a euro to get the lock and key. The staff is polite and generally helpful. The kitchen is decent as is the large lounge with a couple of computers if you have a need for them. The atmosphere is a little dull and quiet which might not be everyone's cup of tea. Just make sure you arrive during there working hours otherwise you will be left frustrated as you wont be able to reach anyone at the reception.

Decent location and price rude service ”

Good location to visit the beach and not too far from the tourist centre (20 min walk). Comfy beds with lockers. Shower room often covered in water and kitchen dirty from other guests. A couple staff members were friendly. I had booked a share room with 2 bunks and was put into one with six, when I questioned it and showed them my booking confirmation I was told I was wrong. I called Agoda to confirm and they said they would call the property on my behalf, Agoda returned my call and told me the receptionist was rude and dismissive and told him I was in the correct room for the price I had paid. The Agoda rep apologised and issued me a credit for my next stay as he thought the issue would be unresolvable with the dismissive staff.

Very good location, friendly staff, the premises need some TLC especially the bathroom”

Bathrooms and showers are a bit run down. Some attention is required

Don't book it unless you have no other choice”

There was literally nothing else available. That's how I ended up here. The place feels creepy. There's hardly any natural light. The lights are on sensors that turn off super fast. The showers didn't have hot water and weren't really clean either. The only good thing were the other guests.

So”

So

Buena relación precio calidad”

Es un hostal con una ubicación buena, el personal no es muy comunicativo, eso podría mejorar. Es muy espacioso, gente ordenada y decente. Se podría mejorar la higiene de los baños, ya que no huelen muy bien y hay tazas que no tienen tapa.

Las duchas son una pesadilla”

Pros: Buena ubicación si quieres ir a la playa. Personal muy majo. Contras: Es un alguergue superviejo, ni llegué a ducharme porque: 1. La puerta de las duchas de chicas no tiene pestillo. 2. La luz de la sala es por sensor y dura menos de un minuto encendida, y como no tiene ventanas te quedas totalmente a oscuras. Y estar saliendo de la ducha desnuda para que el sensor te detecte en una sala en la que puede entrar cualquiera tiene sentido 0. 3. El techo estaba lleno de humedades.

Acceptable”

Los códigos de la puerta son poco visibles, están por detrás, en la columna. Tarde bastante en salir agua caliente de las duchas y en una de las cocinas nunca o casi nunca hay cubiertos.

Very good”

Muy limpio y ordenado, sólo la atención al huésped fue demorada la apertura.

Absolutamente terrible”

No es posible contactar con atención al cliente. En lugar de una cama doble nos pusieron en literas. Amenazas de cargos desproporcionados. Nadie para atender en recepción ni entregar las llaves. No había papel en el servicio (solo uno) de todo el hostel.

LAS DUCHAS NO FUNCIONAN ,SON MUY PELIGROSAS ,Y LOS BANOS ESTAN MUY SUCIOS ,LAS INSTALACIONES ESTAN ROTAS Y VIEJAS ,LAS HABITACIONES HUELEN A SUDOR ,Y EN LA COCINA ESTA MUY SUCIA Y HAY CICARACHAS ,NO H”

SI EL AYUNTAMIENTO CONTROLA ESTE HOSTEL ,Y VE COMO ESTA, LO DEBE CERRAR Y SANCIONAR A LOS JEFES

No hay recepción por la noche”

El segundo dia en fin de semana, bo podía entrar ni en la planta, ni en la habitación. No hubo solución desde Madrid. Tuve wue despertar a medio hostel para poder entrar y perdí más de una hora de descanso. Muy mal.

Buena ubicación!”

Hostel con recepción online (vía whatsapp) que resultó efectiva. Aunque sigo prefiriendo el contacto humano. La habitación limpia, los baños y cocina también. Espacio de estar amplio.

Excelente ubicación y atención de recepción ”

Súper buena atención del personal de recepción, muy amables y dispuestos ayudarte en lo que necesites, las instalaciones son muy limpias y ordenadas. ¡Súper recomendable!

Todo bien. Muy buen trato y cumplieron con lo q ofrecieron”

Limpieza y ubicacion excelente. Lindo ambiente. Lo recomiendo

TRÈS BON MARCHÉ !”

Si vous transitez et cherchez le meilleur prix, aucune hésitation : ARC HOUSE est faite pour vous ! Jeunes ou groupes, cette auberge est la moins chère qu'on puisse trouver !

Assolutamente sconsigliato”

Sporco ovunque, la reception funziona solo dalle 10 alle 21. Il personale a volte è gentile, a volte no. Nelle docce femminili la luce si spegne da sola mentre fai la doccia lasciandoti nel buio completo. Non mi sono sentita sicura. Arredamento scadente e prezzi altissimi rispetto a quello che offrono. Non ho mai visto un ostello così brutto in tutto il mondo. Ho dato una stella solo perché non potevo darne zero.

Uma boa opção!”

O Arc House é muito bem localizado, não somente pelos pontos turísticos, mas, como pelo estabelecimentos comerciais bem próximos. O atendimento foi ótimo. Foram muito atenciosos tirando dúvidas e auxiliando no check-in e tudo mais. Apenas no quesito limpeza é que acredito ser um ponto a melhorar!