Excellent 8.5
Based on 20 reviews

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About Arena di Serdica Hotel

Description

All 63 rooms at this 5-star hotel are tailored to satisfy guests' needs. Included in all rooms are a bathtub, air conditioning, bathrobes, a desk, a hair dryer, and an in-room safe. Guests will enjoy the hotel's excellent facilities and services including babysitting services, 24-hour room service, an elevator, a bar/pub, and laundry service/dry cleaning. Guests seeking exercise or leisure will be pleased to find massage treatments, a gym, sauna, steam room, and spa. The hotel blends expert service with state-of-the-art facilities to provide guests with a memorable stay. Making a booking at Arena di Serdica Hotel is easy with our secure online form. Just enter your dates and click.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Sauna
  • Solarium
  • Spa
  • Steamroom
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Wheelchair accessible

Languages spoken

  • English
  • Bulgarian
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 EUR
Breakfast Charge (when not included in room rate): 12 EUR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 4 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 6
Number of Restaurants: 2
Number of Rooms : 63
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2006
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Verified traveler reviews

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Excellent



based on 20 reviews
  • Cleanliness 8.6
  • Location 9.1
  • Room comfort and quality 8.5
  • Service 8.3
  • Value for money 8.5
  • Food and dining 7.8
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Chan from Taiwan
Business traveler
Executive King Bed Or Twin Beds
Stayed 2 nights in August 2015
Great location in Sofia
Breakfast, location, helpful staffs
Reviewed September 29, 2015

Aleksandar from Bulgaria
Couple
Executive King Bed Or Twin Beds
Stayed 3 nights in August 2015
Excellent hotel in the heart of Sofia
Location, atmosphere, food
Pretty much everything about the hotel was great. The location was fantastic. The general atmosphere of the hotel was very pleasant. The rooms were comfortable and had all the necessary amenities a person can expect. The restaurant at the lobby (the one on the roof terrace was closed during our stay) served great food, though the prices were a little on the high side (but in line with what one would expect from a 5-star hotel). The only (slightly) negative experience with our stay was that housekeeping did not change our bedsheets every night, though I'm sure they would have if we had specifically called to request a change.
Reviewed August 18, 2015

Matthew from United States
Solo traveler
Classic Room
Stayed 3 nights in March 2015
Great!
Room Size, Location, Breakfast
The hotel is located on a side street off the main street in Sofia, and it is built over ancient Roman ruins, so it is possible to visit that without leaving the hotel. The room was large with a separate bedroom and another sitting room. The breakfast was really good with many different choices of hot and cold food. Overall, this hotel was wonderful, and I would recommend staying here.
Reviewed May 28, 2015

Tatiana from United States
Solo traveler
Classic Room
Stayed one night in April 2014
a nice boutique hotel
location, price, design
A very pleasant place. nicely designed rooms, nice gym, good location, for my purposes was extremely convenient. minus: not all taxi drivers know the address and have difficulty finding a place.
Reviewed October 10, 2014

hideo from Japan
Couple
Classic Room
Stayed one night in May 2014
good apearance but weak in content
some receptionist good big room quiet
when i cheked in I was surprised at her dull-witted. so I told her in an angry voice. It's not so strangein my experience to get such inefficient work at hotels, But here is 5stars hotel. Moreover surprised to see the man standing by the reception counter gave me a fierce look! I understood that this hotel has no sence of customer satisfaction( I was special in this field) Why did the hotel get 5stars?
Reviewed May 30, 2014

Chung from Hong Kong
Couple
Classic Room
Stayed one night in August 2013
Comfortable Hotel and Great Staff
Comfortable Hotel, Great Staff and Good Food
We booked 2 days for this hotel but it is so comfortable, we extended our stay and when we came back from Romania, we booked this hotel again. The food in the hotel is nice and inexpensive. The icon Cathedral is within walking distance. One can join the famous local tour (free) easily. There are quite a lot of good local restaurants either within walking distance or by taking a cab. All in all we were very satisfied with our choice of this hotel in Sofia.
Reviewed October 12, 2013

Chung from Hong Kong
Couple
Classic Room
Stayed one night in August 2013
The best hotel in our 42 days travel in Europe
Clean, nice breakfast and fast internet
We made a mistake and booked a day earlier. It was less than 24 hrs before we found out our mistake. We wrote directly to the hotel and tell them of it and they graciously moved our booking forward to the correct day. The food at the restaurant was good and taxi to the train station is relatively cheap. Joining the free local city tour is within walking distance and the Sofia Cathedral is at the back of the hotel.
Reviewed September 19, 2013

Chung from Hong Kong
Couple
Classic Room
Stayed one night in August 2013
Modern, comfortable and convenient
Very helpful staff, clean and quiet
The hotel is tastefully done and the room is very comfortable. The food is one of the best we had in the Balkans. The famous Free Walking Tour is about 10 mins. away. The Alexander Catheral is at the back of the hotel and accessible on foot. We made a mistake about the booking which should be a day later. We found out when it was too late to cancel through the travel agent. We wrote direct to the hotel explaining our error and they immediately replied that they would change our booking till the next day.
Reviewed August 24, 2013

Chung from Hong Kong
Couple
Classic Room
Stayed 2 nights in August 2013
nice to be back in the hotel after a tiring journe
wifi. big bathroom. comfortable size.
very pleasant . we extended 2 more nights via Agoda. we will stay in this same hotel next time too. the landmark Alexander Cathedeal is quite near and within wakking distance. Joining the free walking tour is easy. the other restaurants are not too far away. 50 lei by taxi will take you to train station. metro is also quire near.
Reviewed August 17, 2013

Bas from Netherlands
Business traveler
Executive King Bed Or Twin Beds
Stayed 3 nights in August 2012
Good nice modern hotel
Nice big clean rooms
It was a nice pleasant stay in the Hotel and Sofia
Reviewed November 16, 2012



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