Arenaa Star Hotel
 Arenaa Star Hotel
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6.9
Good
4.0% this month
/10
(1206 reviews)See what guests said
See map
7.4
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
Parking
FREE
  • Telekom Malaysia40 m
  • Muzium Telekom40 m
  • Peter Hoe Evolution + Beyond90 m
  • Maybank Numismatic Museum170 m
  • Menara Maybank170 m
  • Numismatic Museum180 m
  • St. John's Cathedral220 m
  • Night Market240 m
  • Junk Book Store250 m
  • LRT Train Station - Masjid Jamek280 m
  • Free Wi-Fi

    Arenaa Star Hotel

    No.49-51, Jalan Hang Lekiu, Chinatown, Kuala Lumpur, Malaysia, 50100 - See map
    "Nice room and hotel so safe.security 24 hours,,i like stay at arenna hotel."
    MOHAMAD - May 16, 2017
    Good comfort
    6.9 room quality and comfort
    Good service
    6.8 rating for service
    • 290 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    This property is in high demand!

    Booked 73 times

    Property ranking|Compared to 13,133 Kuala Lumpur properties
    See all rankings
    Cheapest price score
    Room comfort score
    6.9/10
    Review score - United States
    6.3/10
    Location score
    7.4/10
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    94
    %
    of Kuala Lumpur properties
    Value for money7.1
    Distance to city center0 km
    Location rating7.4
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport16.2 km

    Rooms available at Arenaa Star Hotel

    Idol Suite
    Idol Suite
    ...
    • Room size: 105 m²/1130 ft²
    • City view
    • 1 single bed or 1 double be...
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    Executive Twin Room
    Executive Twin Room
    ...
    • Room size: 18 m²/194 ft²
    • Shower
    • 2 single beds
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    Deluxe Double
    Deluxe Double
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed
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    Family Star
    Family Star
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 single bed and 1 queen be...
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    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Talent Suite
    Talent Suite
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Honeymoon Suite
    Honeymoon Suite
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
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    Comfort Twin Room with No Window
    Comfort Twin Room with No Window
    ...
    • Room size: 16 m²/172 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
    • Room size: 25 m²/269 ft²
    Enter dates to see prices
    Superior Star Queen Room - No Window
    Superior Star Queen Room - No Window
    ...
    • Room size: 15 m²/161 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices

    What people love about Arenaa Star Hotel

    • 9.2
      Exceptional

      "Room was great"

      Siti H.

      |

      January 14, 2019

    • 5.2
      Review score
      Location

      "Good location."

      Sofea

      |

      April 29, 2018

    • 8.4
      Excellent

      "There is a very nice restaurant within the hotel."

      Ponnanna T.

      |

      November 27, 2018

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    More about Arenaa Star Hotel

    More about Arenaa Star Hotel

    9.2
    Exceptional

    "Enjoy spa swimming pool."

    Yeo

    |

    January 1, 2019

    An overview

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    What they offer

    7.6
    Very good

    "Overall the room are very worth and great."

    Danny

    |

    January 1, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Darabif
    500 m American
    Front Page Sports Bar & Grill
    670 m American, Bar, Pub
    Havana Club
    890 m American, Australian, Bar
    Asian cuisine
    Asian cuisine
    Bar B Q Tonight Malaysia
    70 m Asian, Halal, Indian
    Reggae Mansion Restaurant
    140 m Asian
    Betel Leaf
    150 m Asian, Halal, Indian
    Chinese cuisine
    Chinese cuisine
    Water Lily Vegetarian Restaurant
    120 m Chinese, Vegetarian
    Hong Ngek Restaurant 風月酒家
    140 m Chinese
    Restaurant De Maw
    350 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Arenaa Star Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1206)Booking.com Reviews (2794)
    6.9
    /
    10
    Good
    4.0% this month
    Cleanliness6.7
    Facilities6.4
    Location7.4
    Room comfort and quality6.9
    Service6.8
    Value for money7.1
    Rating
    9+ Exceptional (99)
    8-9 Excellent (84)
    7-8 Very Good (193)
    6-7 Good (154)
    <6 Below Expectation (289)
    Time of the year
    Mar - May (196)
    Jun - Aug (166)
    Sep - Nov (179)
    Dec - Feb (278)
    All guests (1206)
    All room types
    All languages

    Show reviews that mention 

    Showing 819 verified guest comments
    12345
    8.4
    Excellent
    Mohamed
    Couple
    Deluxe Double
    Stayed 5 nights in May 2019

    Perfect location to stay in KL”

    The hotel is located near Majid Jamek (approx. 5 min walk) where most places (such as Masjid Jamek, Central Market, Art of illusion... etc.) are nearby. Absolutely fantastic hotel with zero disturbance. Friendly staff and supportive. Loved the stay and will definitely recommend the place.

    Reviewed July 25, 2019
    9.6
    Exceptional
    LI from Malaysia
    Business traveler
    Deluxe Double
    Stayed 1 night in January 2019

    Nice but Hygiene is abit Off”

    The room was superb as they upgraded my room to honeymoon suite which I don't expect it (not on honeymoon). The room is spacious, equipped with great facilities and comfy bed. But I saw a few cockroaches inside the room which really terrified me.

    Reviewed June 24, 2019
    8.0
    Excellent
    Nor
    Business traveler
    Superior Star Twin Room
    Stayed 1 night in July 2019

    Its not that bad but not a good option tho”

    the room in the agoda picture look so big but its not big and I would said its small room.. not much facilities and toilet super small.. at room 212 water heater doesn't works.. So far I had been to others hotel and this time for the room I think its kinda budget hotel and nothing to do with luxuries.. tv signal was so bad and boring.. and its was a bad experienced staying here for a night.. but I will come again and for another experience with other room and if its turning up to be a bad one too.. so maybe i will not coming again.. btw breakfast was good..

    Reviewed July 06, 2019
    10.0
    Exceptional
    ganasen from Malaysia
    Business traveler
    Honeymoon Suite
    Stayed 1 night in March 2019

    K”

    K

    Reviewed July 23, 2019
    3.2
    Yoan from Vietnam
    Solo traveler
    Deluxe Double
    Stayed 1 night in July 2019

    Acceptable”

    The room was dirty, the room design is dark, AC didn’t work, door key didn’t work,

    Reviewed July 12, 2019
    10.0
    Exceptional
    Mary from India
    Family with teens
    Deluxe Double
    Stayed 1 night in June 2019

    As usual great stay and strategic location ”

    This is my third stay in Arenna star nothing to complain all great. Reception staff helped me to arrange pool by morning. I recommend this property for Indian travellers with family 👪

    Reviewed June 27, 2019
    8.0
    Excellent
    Alvina from Malaysia
    Couple
    Deluxe Double
    Stayed 3 nights in June 2019

    good”

    all good

    Reviewed June 27, 2019
    3.6
    Ng from Singapore
    Couple
    Deluxe Double
    Stayed 2 nights in April 2019

    STRONGLY NOT RECOMMEND”

    The room was dirty, table was full of dust. The air cond is not in a good condition and the water heating system is not working too. It is ridiculous I found nothing good with the hotel. Do not ever STAY in this hotel!

    Reviewed May 13, 2019
    9.6
    Exceptional
    Peter from Thailand
    Couple
    Deluxe Twin
    Stayed 1 night in May 2019

    Good place to stay”

    We stayed one night. Excellent stay. De luxe room was very good, clean, spacious, fridge, hot powerful shower, big windows, good air con. Staff were very friendly. Breakfast was very good, scrambled egg, dahl, tofu, salad etc. Buffet style. Convenience store and restaurant next door. Door staff so helpful for information and taxi's etc. We would go there again.

    Reviewed May 07, 2019
    10.0
    Exceptional
    Johan from Indonesia
    Family with young children
    Family Star
    Stayed 3 nights in December 2018

    My comment for the room.”

    My experience with the hotel Arenaa is very satisfied... Location is strategic to shopping complex and the food stalls... The interior of the room is cozy and spacious.. In overall it is recommended to stay for holiday or business...(value for money) If I would like to comment about the external surrounding of the Hotel , I find that many homeless people likes to sleep close near to the hotel... I was wondering if the management will be able to clear off the external situation, so that we would not feel the sense of fear , while walking around the hotel complex.. Thanks and regards, Johan Suhermin

    Reviewed December 29, 2018
    5.6
    ezzaty from Malaysia
    Solo traveler
    Twin Superior No Window
    Stayed 2 nights in April 2019

    So so”

    Staff at receptionists took a long time to check in. They were like not prepared eventough i arrived late at the hotel. Also pretty small parking space, the parking gate or door closed on 12pm. This is ridiculous. The breakfast was horrible. The chef should taste the food beforehand. The receptionist also said that if the bedsheet tainted with makeup. They will charge me. Im truly hated her at this point. And this hotel full of indian idk why. However, i satisfied with cleanliness of the room. But the layout really weird as the sink outside of the toilet. This make the floor wet. Its annoying.

    Reviewed July 10, 2019
    7.2
    Very good
    Elaine from Philippines
    Group
    Deluxe Twin
    Stayed 2 nights in June 2019

    Low cost”

    Low cost and enough for a budget traveler, hotel is near Catholic Church. Single beds are quite small and some room are small, but room with big bed is good to stay. Facilities is quite old but the place is clean. Breakfast is good, they have salad, cereal, breads, and rice meal.

    Reviewed July 04, 2019
    7.2
    Very good
    Elaine from Philippines
    Couple
    Deluxe Twin
    Stayed 1 night in July 2019

    Low cost and Clean”

    Low cost and enough for a budget traveler, hotel is near Catholic Church. Single beds are quite small and some room are small, but room with big bed is good to stay. Facilities is quite old but the place is clean. Breakfast is good, they have salad, cereal, breads, and rice meal.

    Reviewed July 04, 2019
    2.8
    Nazni from Malaysia
    Business traveler
    Superior Star Queen Room - No Window
    Stayed 1 night in June 2019

    BAD EXPERIENCE WITH THIS HOTEL”

    Plus the reception when i call are not able understand customer and didn't handle customer with proper manner. and i notice there are not like malaysian people

    Reviewed June 30, 2019
    3.6
    Edwin from Indonesia
    Family with young children
    Deluxe Twin
    Stayed 1 night in April 2019

    Acceptable”

    The room so dirty The staff no friendly at all and have a problem administration when I check out take so long to clear up Have a problem with air conditon and take so long to fix it and get us upset. Never comeback to that hotel forever.

    Reviewed April 19, 2019
    6.8
    Good
    Aida from Malaysia
    Business traveler
    Deluxe Double
    Stayed 1 night in December 2018

    Okay”

    The room given to me was upgraded for free. Each level has different theme and I got Hong Kong. The room was spacious but it smell old and the bathroom have some soap scum. Overall it was okay. But the breakfast has limited choices.

    Reviewed April 08, 2019
    9.2
    Exceptional
    JESEL from Philippines
    Group
    Family Star
    Stayed 2 nights in March 2019

    I like this hotel”

    Pros great value for money. Nicely located. Near everything but the surroundings quiet. room was clean. Check in was smooth. Felt comfortable with my bed. Breakfast is good enough. WiFi is okay inside the room. Cons Can't have complains for it's price

    Reviewed March 24, 2019
    6.8
    Good
    Harrison from Malaysia
    Couple
    Stayed 1 night in March 2019

    Good location but...”

    - Great location, near to LRT station, easy access to most area I wanted to go, this is my 2nd stay. - Room was upgraded, a nice room with a tub. Room has too many sharp angles, not as friendly, get tripped few times. - Room come with some “unwelcomed” guests, found few cockroaches running around near the bed, and near mini bar area. Ants on the wall too. - Water pressure low for the tub, took a long while to fill up. - Air-cond need servicing, not cold. - TV remote not functioning.

    Reviewed March 13, 2019
    6.0
    Ilin from Malaysia
    Couple
    Honeymoon Suite
    Stayed 1 night in March 2019

    Disappointed during stay ”

    I’m Liana and I’m your guest on 9th March 2019. I just want to express my disappointment during my stay at your hotel. Fyi, I did booking for HONEYMOON SUITE from Agoda on 4th March 2019 and payment has been fully paid once booking done. On 9th March 2019, I checked in and one of your staff (Bangladeshi) who the one handling my booking. He ask me to sign the agreement form and before I sign it, I saw that on the form was stated TALENT SUITE type room and rate for the room is rm139.74. Meanwhile, I paid rm184.89 to Agoda for HONEYMOON SUITE not for TALENT SUITE. I’ve attached my booking details with payment paid and the form that I signed. You may refer on the attachment and it’s clearly stated TALENT SUITE. I mentioned to the staff that I did booking on HONEYMOON SUITE and he was confirmed with me that the room is HONEYMOON SUITE. And you guess what? He gave me complimentary breakfast voucher which is I didn’t ask and I didn’t book for it. Unfortunately, when I entered the room, the room was not honeymoon suite. This is not my first time staying and book for honeymoon suite at your hotel. I can differentiate the room and the bed. The Bangladeshi staff DID’NT mentioned that honeymoon suite is fully booked. I only know there’s no honeymoon suite when I check out on the same day at 11pm. And now I fully understand why he gave me the breakfast voucher which is I no need it at all. My concern here is why the Bangladeshi staff didn’t explain to me and seems like he cheated on your guest. Tbh, I was very disappointed. I truly appreciated your Malay’s staff who offered me to change to other room. But, for what I’m changed my room if there’s no honeymoon suite. So I decided to check out on the same day. Money is not everything but honesty is most important things. I’m here to express my feeling and I hope no others guest has been cheated during their stay. Thankyou.

    Reviewed March 10, 2019
    5.6
    GRACE from Malaysia
    Couple
    Stayed 2 nights in January 2019

    Not Impressive.”

    Stayed 2 nights and not impressive. First night slept with foul smell of bed sheets, bed light lamp not functioning, one of the ceiling light went flickering the 2nd night.. there were no proper place to put your bar soap in the toilet.. the room is not even soundproof. The location wise is perfect, easier to walk to nearby attractions or short walking distance to LRT or can get a GOKL free bus.

    Reviewed January 28, 2019
    12345
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    Arenaa Star Hotel
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    • Very good location
    • Petaling Street
    • LRT Train Station - Masjid Jamek is within 0.28 km