Aria Centra Hotel Surabaya

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

TAIS Nasution no 37 Embong Sawo, Surabaya Center, Surabaya, Indonesia, 60271

Highlights

Located in heart of Surabaya

- This neighborhood is preferred by frequent travelers. Properties here...

Kamar luas, ga kuno2 amat, nyaman, lokasi deket mana2
Top Value

- Guests rated this property 9.0/10 on value for money

Overall its absolutely worth the price
Check-in [24-hour]

Airport transfer

- Airport transfer available at additional charge. To request, check the...

Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

Massage

About us

Discover Aria Centra Hotel Surabaya, perfect for two travelers. Enjoy city views from the rooftop terrace, crafted drinks at the lounge bar, and spa services. Explore nearby Tunjungan Plaza for shopping and cultural experiences. Located in the heart of Surabaya, this hotel is perfect for travelers wanting to explore vibrant markets and historical sites rich in culture. Enjoy soothing massages or curated tours during your stay. Each room features air conditioning and complimentary Wi-Fi for your comfort and connectivity, with some offering enchanting city views. Just a short walk away, guests can visit Tunjungan Plaza for shopping or the iconic Monkasel (Submarine Monument), only 1.3 km from the hotel, making it ideal for history enthusiasts. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

3 travelers have booked today.

Location 9.2
Service 9.0
Value for money 9.0
Cleanliness 8.9

Based on 3,687 verified reviews

Location

9.2

Service

9.0

Value for money

9.0

Cleanliness

8.9

Facilities

8.4

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Nearest transportation options

Inkopka Station is within 0.72 km

Gubeng Train Station is within 0.96 km

See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 89 places in walking distance!

Parking
FREE
Walkable places
Sharp Bamboo Monument
50 m
Taman AIS Nasution
80 m
Taman Ade Irma Suryani Nasution
90 m
Monumen Bambu Runcing
90 m
Goethe Institut
190 m
Popular landmarks
Tunjungan Plaza
540 m
Monkasel (Submarine Monument)
740 m
Suramadu National Bridge
2.4 km
Tugu Pahlawan
2.5 km
Bungkul Park
2.7 km
Closest landmarks
Malaysia Air
210 m
The TV Bar
220 m
Embassy of Germany
220 m
Embassy of United Kingdom
280 m
Citibank
280 m

Good to know

Value for money9.0
Distance to city center0.7 km
Location rating9.2
Nearest airportJuanda International Airport (SUB)
Distance to airport13.3 km

Rooms available at Aria Centra Hotel Surabaya

Deluxe Twin
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  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Suite
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  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Super Deluxe Twin
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  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Executive
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  • Room size: 34 m²/366 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Super Deluxe King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed & 1 double bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Super Deluxe King Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Super Deluxe King Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices

Frequently asked questions

Aria Centra Hotel Surabaya meet our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes equipped with first aid kit, temperature check for guests and staff, free face masks, sterilizing equipment, body thermometer, and staff trained in safety protocol for greater safety precautions and hygiene protocols.

At Aria Centra Hotel Surabaya, travelers can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

The average travel time to get from Aria Centra Hotel Surabaya to the airport is 60 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

While staying at Aria Centra Hotel Surabaya, jump start your trip by discovering the nearest attractions that are within walking distance to the property which include Sharp Bamboo Monument, Taman AIS Nasution, and Taman Ade Irma Suryani Nasution.

While lodging at Aria Centra Hotel Surabaya, take joy in your early morning or evening walk at nearby park which include Taman AIS Nasution, Taman Ade Irma Suryani Nasution, and Lapangan Basra.

Verified past guests that have stayed at Aria Centra Hotel Surabaya had an average nightly stay of 1 night at this property.

Past business travelers that have stayed at this property have given Aria Centra Hotel Surabaya an average rating of 8.6. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given Aria Centra Hotel Surabaya an average rating of 8.8. You can search for more in depth customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Aria Centra Hotel Surabaya an average rating of 8.8. You can find more precise customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given Aria Centra Hotel Surabaya an average rating of 9.3. You can look up on more detailed customer reviews, and responses for this property down in the review section.

The nearest airport to Aria Centra Hotel Surabaya is Juanda International Airport, 13.0 km away.

More about Aria Centra Hotel Surabaya

More about Aria Centra Hotel Surabaya

Experience Modern Comfort at Aria Centra Hotel Surabaya

Welcome to Aria Centra Hotel Surabaya, a contemporary 4-star hotel conveniently located in the heart of Surabaya, Indonesia. With its ideal location just 0.7 km from the city center, this hotel offers easy access to the city's main attractions and business districts. Built in 2016, Aria Centra Hotel Surabaya boasts modern amenities and stylish accommodations, making it the perfect choice for both business and leisure travelers. At Aria Centra Hotel Surabaya, guests can expect a seamless check-in process starting from 02:00 PM. The hotel's friendly and attentive staff are always ready to assist you, ensuring a hassle-free arrival. After a comfortable stay in one of the hotel's 172 well-appointed rooms, guests can enjoy a leisurely check-out until 01:00 PM, allowing for a relaxed departure. Families with children are warmly welcomed at Aria Centra Hotel Surabaya. The hotel offers a child-friendly policy, allowing children between the ages of 6 to 10 to stay free of charge. This makes it an ideal choice for families looking for a comfortable and affordable accommodation option in Surabaya. Whether you're visiting Surabaya for business or pleasure, Aria Centra Hotel Surabaya provides the perfect base for your stay. With its convenient location, modern facilities, and warm hospitality, this hotel ensures a memorable experience for every guest. Book your stay at Aria Centra Hotel Surabaya and indulge in the comforts of modern living in the heart of Surabaya.

Unwind and Indulge: Aria Centra Hotel Surabaya's Entertainment Facilities

At Aria Centra Hotel Surabaya, your relaxation and entertainment needs are taken care of with an array of fantastic facilities. Whether you're in the mood for a vibrant night out or a soothing massage, this hotel has it all. Indulge in the vibrant nightlife at the hotel's stylish bar, where you can sip on expertly crafted cocktails while enjoying the lively ambiance. The bar offers a wide selection of beverages, from classic favorites to innovative concoctions, ensuring there's something to satisfy every palate. Whether you're socializing with friends or unwinding after a long day of exploring Surabaya, the bar provides the perfect setting to relax and enjoy the evening. For those seeking ultimate relaxation, Aria Centra Hotel Surabaya also offers rejuvenating massage services. Treat yourself to a blissful experience as skilled therapists work their magic, easing away any tension and leaving you feeling refreshed and revitalized. Choose from a variety of massage techniques, tailored to your preferences, and let the expert hands melt away your stress. Whether you opt for a traditional Balinese massage or a deep tissue massage, you're guaranteed to leave feeling renewed and rejuvenated. With its exceptional bar and luxurious massage services, Aria Centra Hotel Surabaya ensures that your entertainment and relaxation needs are met, making your stay in Surabaya truly unforgettable.

Convenience Facilities at Aria Centra Hotel Surabaya

Experience unparalleled convenience and comfort at Aria Centra Hotel Surabaya. Our hotel offers a range of exceptional convenience facilities to ensure a hassle-free stay for our guests. Enjoy the convenience of 24-hour room service, allowing you to indulge in delicious meals or snacks at any time of the day or night. Our dedicated laundry service ensures that your clothes are fresh and clean throughout your stay, while our dry cleaning service takes care of any delicate garments. For added peace of mind, we provide safety deposit boxes in each room, allowing you to securely store your valuables. Our attentive concierge is always on hand to assist with any requests or provide recommendations on local attractions and activities. Stay connected with our complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. At Aria Centra Hotel Surabaya, we understand that some guests may prefer a designated smoking area, and we have thoughtfully provided this facility. For your convenience, we also offer luggage storage and daily housekeeping services. With our comprehensive range of convenience facilities, we strive to ensure that your stay with us is nothing short of exceptional.

Convenient Transport Facilities at Aria Centra Hotel Surabaya

At Aria Centra Hotel Surabaya, we understand the importance of seamless transportation during your stay. That's why we offer a range of convenient transport facilities to ensure your travel needs are met. Our airport transfer service takes the hassle out of arriving and departing, providing a smooth and comfortable journey to and from the airport. For those looking to explore the city, our tour assistance service can help you plan and book exciting excursions to Surabaya's top attractions. Parking is never a problem at our hotel, as we provide both valet parking and a car park onsite. Whether you're driving your own vehicle or renting one, our car hire service has got you covered. Additionally, our shuttle service offers convenient transportation to popular destinations within the city. If you prefer to travel by taxi, our friendly staff can assist you with arranging a taxi service. For your convenience, we also offer a ticket service, making it easy for you to book tickets to events or attractions. With our comprehensive range of transport facilities, you can relax and focus on enjoying your stay at Aria Centra Hotel Surabaya.

A Culinary Haven at Aria Centra Hotel Surabaya

Indulge in a delightful culinary experience at Aria Centra Hotel Surabaya, where a range of dining facilities await to satisfy your cravings. Start your day with a scrumptious breakfast buffet at the hotel's restaurant, offering a wide selection of local and international dishes. From freshly baked pastries to traditional Indonesian favorites, there is something to please every palate. For those seeking a quick pick-me-up or a cozy spot to unwind, the hotel's coffee shop is the perfect destination. Sip on a freshly brewed cup of coffee or choose from a variety of teas while enjoying a tranquil ambiance. Whether you're catching up with friends or taking a moment for yourself, this inviting space is sure to enhance your experience. In addition to the restaurant and coffee shop, Aria Centra Hotel Surabaya also offers 24-hour room service, ensuring that you can enjoy a delectable meal in the comfort of your own room. If you prefer to prepare your own meals, the shared kitchen facilities are available for your convenience. With daily housekeeping and a halal restaurant on-site, Aria Centra Hotel Surabaya truly caters to the needs of every guest, providing a memorable dining experience throughout your stay.

Luxurious and Spacious Rooms at Aria Centra Hotel Surabaya

Experience ultimate comfort and elegance at Aria Centra Hotel Surabaya with their wide range of room offerings. From the cozy Deluxe King room, featuring 1 Double Bed and 1 Double Bed, to the stylish Deluxe Twin room, equipped with 2 Single Beds and 2 Single Beds, there is a perfect accommodation option for every traveler. For those seeking a touch of sophistication, the Executive room provides a spacious retreat with its 34 square meters of space and a comfortable Double Bed. Families will find the Family room ideal, with its generous size of 32 square meters and three comfortable Single Beds. If you are looking for a truly indulgent experience, the Suite room offers a luxurious 64 square meters of space and a plush King Bed. By booking your stay at Aria Centra Hotel Surabaya through Agoda, you can enjoy the best prices available. Agoda ensures that you get the most competitive rates for these exquisite rooms, allowing you to experience luxury without breaking the bank. Additionally, Agoda offers a hassle-free booking process, making it easy for you to secure your desired room and enjoy a seamless stay at Aria Centra Hotel Surabaya.

Discover the Vibrant Surabaya Center

Welcome to Surabaya Center, a bustling and vibrant district located in the heart of Surabaya, Indonesia. Known as the economic and cultural hub of East Java, Surabaya Center offers a perfect blend of modernity and tradition, making it an ideal destination for both business and leisure travelers. Surabaya Center is home to a myriad of attractions and landmarks that showcase the city's rich history and culture. Start your exploration at the iconic Surabaya Town Square, a popular gathering spot for locals and tourists alike. Here, you can indulge in a wide range of shopping, dining, and entertainment options, as well as admire the stunning architecture of the surrounding buildings. For history enthusiasts, a visit to the House of Sampoerna is a must. This historic site, once a Dutch colonial building, now serves as a museum dedicated to the history of the Indonesian cigarette industry. Immerse yourself in the fascinating exhibits and learn about the city's tobacco heritage. Surabaya Center is also known for its vibrant nightlife scene. After a day of exploring, head to Tunjungan Street, the city's main shopping and entertainment district, where you'll find an array of trendy bars, clubs, and restaurants. Dance the night away or savor delicious local cuisine as you soak in the energetic atmosphere of Surabaya Center. With its central location, Surabaya Center offers easy access to other popular attractions in Surabaya, such as Suramadu National Bridge and the historic Arab Quarter. Whether you're seeking cultural experiences, shopping opportunities, or vibrant nightlife, Surabaya Center has something to offer everyone. Book your stay at Aria Centra Hotel Surabaya and immerse yourself in the vibrant energy of Surabaya Center.

Convenient Transportation Options from Surabaya Airports to Aria Centra Hotel Surabaya

Located in the heart of Surabaya Center, Aria Centra Hotel Surabaya offers a convenient and comfortable stay for both business and leisure travelers. When it comes to getting to the hotel from the nearest airports, there are a few transportation options available. For travelers arriving at Juanda International Airport, the most convenient way to reach Aria Centra Hotel Surabaya is by taxi. Taxis are readily available at the airport and offer a hassle-free journey to the hotel. The journey takes approximately 30 minutes, depending on traffic conditions. Alternatively, the hotel also provides airport transfer services upon request, ensuring a seamless arrival experience for guests. For those arriving at Abdul Rachman Saleh Airport, the distance to Aria Centra Hotel Surabaya is slightly longer. The best way to reach the hotel from this airport is again by taxi. Taxis can be easily found outside the airport terminal and the journey takes approximately 1 hour, depending on traffic conditions. Guests can also opt for the hotel's airport transfer services for a more convenient and comfortable journey. No matter which airport you arrive at, Aria Centra Hotel Surabaya offers a convenient and accessible location for your stay in Surabaya. With various transportation options available, reaching the hotel from the airport is a breeze, allowing you to start your Surabaya adventure without any hassle.

Explore Surabaya's Vibrant Landmarks near Aria Centra Hotel Surabaya

Located in the heart of Surabaya, Aria Centra Hotel Surabaya offers easy access to some of the city's most iconic landmarks and attractions. Immerse yourself in the rich history and culture of Surabaya by visiting the nearby Sampoerna Museum, where you can learn about the city's tobacco industry and admire the beautiful Dutch colonial architecture. For a breathtaking panoramic view of the city, head to Suramadu National Bridge, the longest bridge in Indonesia that connects Surabaya with the island of Madura. Take a leisurely stroll in Bungkul Park, a popular recreational spot among locals, and enjoy the vibrant atmosphere with its food stalls, live music performances, and colorful street art. Discover Surabaya's maritime heritage at Monkasel (Submarine Monument), a real submarine turned museum that offers a unique insight into Indonesia's naval history. Pay homage to the heroes of Surabaya at Tugu Pahlawan, a towering monument dedicated to the fallen soldiers of the Battle of Surabaya. Animal lovers can visit Surabaya's Zoo, home to a variety of exotic animals and a perfect destination for a family outing. Marvel at the intricate architecture of Ampel Mosque and Muhammad Cheng Hoo Mosque, two significant religious landmarks that showcase Surabaya's multicultural heritage. Don't miss the opportunity to explore Jembatan Merah, a historic red bridge that played a crucial role during the Indonesian National Revolution. Whether you're interested in history, culture, or simply enjoying the city's vibrant atmosphere, Aria Centra Hotel Surabaya's prime location ensures you have easy access to Surabaya's most captivating landmarks and attractions.

Convenient Public Transport Stations near Aria Centra Hotel Surabaya

Aria Centra Hotel Surabaya boasts an excellent location with several public transport stations conveniently situated nearby. Guests can easily access Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station, making it a perfect choice for both business and leisure travelers. For those looking to explore the city, the hotel's proximity to these public transport stations offers a hassle-free way to get around. Whether you want to visit popular attractions, go shopping, or indulge in the local cuisine, the well-connected transport network ensures you can reach your destination with ease. With these convenient options at your doorstep, you can spend less time worrying about transportation and more time enjoying all that Surabaya has to offer.

Delicious Dining Options Nearby

Aria Centra Hotel Surabaya is surrounded by a plethora of fantastic dining options that will satisfy even the most discerning taste buds. Just a short stroll away, you will find Aiola Eatery, a trendy restaurant serving up a delightful fusion of local and international cuisine. For coffee lovers, BONCAFE MANYAR KERTOARJO is the perfect spot to grab a cup of joe and relax. Seafood enthusiasts will be delighted by the fresh catches at Layar Seafood KH Abdul Wahab Siamin, while those craving authentic Indonesian noodles can indulge in the mouthwatering dishes at Apeng Kwetiau Medan - Kedung Doro. Don't miss the chance to savor the famous Sate Klopo Ondomohen Bu Asih - Walikota Mustajab, renowned for its succulent grilled coconut-infused satay. For a taste of Surabaya's iconic soto ayam, head to Soto Ayam 'Cak To' Undaan Wetan, where you can enjoy a comforting bowl of chicken soup. Craving something rich and flavorful? Rawon Setan - Embong Malang is the place to be, offering the city's best black beef soup. Soto Ambengan Pak Sadi is another local favorite, serving up traditional Javanese soto with a variety of toppings. If you're in the mood for a fine dining experience, Wapo Resto - Airlangga offers a sophisticated ambiance and a menu of delectable international dishes. Last but not least, Bon Ami Restaurant is a charming eatery that specializes in French cuisine, perfect for a romantic dinner or a special celebration. With such a diverse range of culinary options right at your doorstep, Aria Centra Hotel Surabaya is the ideal choice for food lovers seeking a memorable gastronomic experience in Surabaya.

Shop 'til you drop at Surabaya's vibrant shopping landmarks

Aria Centra Hotel Surabaya is conveniently located near a myriad of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Central Point Mall, a bustling shopping center that offers a wide range of local and international brands. If you're in the mood for traditional Indonesian handicrafts, head over to Mirota Batik, where you can browse through a stunning collection of batik textiles and souvenirs. For a unique shopping experience, visit Bratang Flower Market, where you can immerse yourself in a vibrant atmosphere filled with colorful flowers and plants. If you're a food lover, don't miss out on Wisata Rasa, a food court that offers a wide variety of local delicacies. Other nearby shopping landmarks include Pasar Keputran, Grand City Mall, Marvell City, Newton Vintage Store, Pasar Genteng, and Plaza Tunjungan, ensuring that you have plenty of options to indulge in some retail therapy during your stay.

Affordable Luxury at Aria Centra Hotel Surabaya

Experience the perfect blend of luxury and affordability at Aria Centra Hotel Surabaya. With an average room price of just $73, this hotel offers exceptional value for money, making it an ideal choice for both business and leisure travelers. Compared to the average price of a hotel room in Surabaya, which is $28, Aria Centra Hotel Surabaya provides a higher level of comfort and amenities without breaking the bank. From the moment you step into the stylish lobby, you'll be greeted by a warm and friendly staff who are dedicated to ensuring your stay is nothing short of memorable. Each room at Aria Centra Hotel Surabaya is thoughtfully designed with modern furnishings and elegant decor, creating a welcoming and relaxing ambiance. Whether you choose a cozy standard room or indulge in a spacious suite, you'll find all the comforts you need, including plush bedding, a well-equipped bathroom, and complimentary Wi-Fi. Don't miss the opportunity to experience affordable luxury at Aria Centra Hotel Surabaya. Book your stay today and enjoy a delightful combination of comfort, convenience, and value.

Great Hotel with Excellent Service and Convenient Location

Aria Centra Hotel Surabaya has received rave reviews from its satisfied guests. With its excellent service and convenient location, this hotel is a top choice for travelers visiting Surabaya, Indonesia. Guests have praised the hotel staff for their exceptional service. They are described as friendly, cooperative, and helpful, always going above and beyond to ensure a pleasant stay. The staff's responsiveness and willingness to assist have left a lasting impression on many guests. The rooms at Aria Centra Hotel Surabaya have also received high praise. Guests have described them as spacious, clean, and comfortable. The beds are particularly highlighted for their comfort, ensuring a good night's sleep after a long day of exploring the city. In addition to the excellent service and comfortable rooms, the hotel's location is also highly praised. Situated in a great location, guests have found it convenient for exploring the city's attractions and accessing public transportation. The hotel's cleanliness and nice ambience have also been mentioned by guests, further enhancing the overall experience. With its great location, excellent service, and comfortable rooms, Aria Centra Hotel Surabaya is highly recommended by its guests. Whether you are traveling for business or leisure, this hotel offers a fantastic experience that will exceed your expectations.

Exceptional Customer Ratings at Aria Centra Hotel Surabaya

Discover the unparalleled satisfaction of staying at Aria Centra Hotel Surabaya, a top-rated hotel that consistently receives exceptional customer ratings. With an impressive overall rating of 8.7, it is clear that guests are thoroughly impressed with their experience at this hotel. One of the standout features of Aria Centra Hotel Surabaya is its exceptional value. With a rating of 8.8 for value, guests are delighted by the affordability and quality of their stay. Whether you are a budget-conscious traveler or simply appreciate getting the most for your money, Aria Centra Hotel Surabaya offers unbeatable value without compromising on comfort or amenities. Guests at Aria Centra Hotel Surabaya also rave about the excellent facilities and cleanliness. With ratings of 8.1 for facilities and 8.8 for cleanliness, this hotel goes above and beyond to ensure that guests have access to top-notch amenities and impeccable cleanliness throughout their stay. From the well-equipped fitness center to the refreshing swimming pool, Aria Centra Hotel Surabaya provides everything you need for a comfortable and enjoyable stay. In addition to its outstanding facilities and value, Aria Centra Hotel Surabaya boasts a prime location that receives a remarkable rating of 9.1. Situated in the heart of Surabaya, guests have easy access to the city's vibrant attractions, shopping centers, and business districts. Whether you are visiting for business or leisure, the hotel's convenient location ensures that you can make the most of your time in Surabaya. Last but not least, the staff performance at Aria Centra Hotel Surabaya is highly praised by guests, earning a rating of 8.8. The dedicated and friendly staff members go above and beyond to provide exceptional service, ensuring that every guest feels welcomed and well taken care of throughout their stay. With its exceptional customer ratings in various categories, Aria Centra Hotel Surabaya is a top choice for travelers seeking a memorable and satisfying stay in Surabaya, Indonesia. Book your stay today and experience the unparalleled hospitality and quality that this hotel has to offer.

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Amenities and facilities

Excellent8.4

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Massage
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • Kitchen
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Shared kitchen
  • Snack bar
  • Soup in restaurant
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Baby cot (upon request)
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Fold-up bed
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kettle
  • Linens
  • Mini bar
  • Mirror
  • Mobile hotspot device
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Continental
  • Halal
  • Buffet
Restaurants on site
Lavender
  • Menu: Buffet

Location

TAIS Nasution no 37 Embong Sawo, Surabaya Center, Surabaya, Indonesia, 60271

Exceptional9.2

Location

Airports
  • Juanda International Airport (SUB)
    13.3 km
  • Abdul Rachman Saleh Airport (MLG)
    74.6 km
Public transportation
  • Inkopka Station
    720 m
  • Gubeng Train Station
    960 m
Hospital or clinic
  • Panti Asuhan Matahari Terbit
    480 m
Shopping
  • Tunjungan Plaza
    540 m
Convenience store
  • Indomaret
    850 m
Cash withdrawal
  • ATM
    280 m

What's nearby

Popular landmarks
  • Tunjungan Plaza
    540 m
  • Monkasel (Submarine Monument)
    740 m
  • Suramadu National Bridge
    2.4 km
  • Tugu Pahlawan
    2.5 km
  • Bungkul Park
    2.7 km
  • Surabaya's Zoo
    3.3 km
  • Surabaya Town Square
    3.4 km
  • Sampoerna Museum
    4.2 km
  • Pakuwon Food Festival
    6.5 km
  • Masjid Nasional Al Akbar Surabaya
    8.3 km
Nearby landmarks
  • Sharp Bamboo Monument
    50 m
  • Taman AIS Nasution
    80 m
  • Taman Ade Irma Suryani Nasution
    90 m
  • Monumen Bambu Runcing
    90 m
  • Goethe Institut
    190 m
  • Malaysia Air
    210 m
  • Lapangan Basra
    220 m
  • The TV Bar
    220 m
  • Embassy of Germany
    220 m
  • Embassy of United Kingdom
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until13:00
  • Reception open until00:00
  • Check-out from12:00
  • Check-in until22:00
Getting around
  • Distance from city center0.7 km
  • Travel time to airport (minutes)60
  • Airport transfer fee220000 IDR
Extras
  • Daily Internet/Wi-Fi fee0 IDR
  • Breakfast charge (unless included in room price)95000 IDR
The property
  • Year property opened2016
  • Number of floors9
  • Room voltage220
  • Number of rooms 172
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee0 IDR

Reviews of Aria Centra Hotel Surabaya from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 9.6
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 7.6

Most recent

  • Location score 9.2 out of 10 and is a high score in Surabaya
    Location9.2
  • Service score 9 out of 10 and is a high score in Surabaya
    Service9.0
  • Value for money score 9 out of 10 and is a high score in Surabaya
    Value for money9.0
  • Cleanliness score 8.9 out of 10 and is a high score in Surabaya
    Cleanliness8.9
  • Facilities score 8.4 out of 10 and is a high score in Surabaya
    Facilities8.4
High score for Surabaya

Rating

9+ Exceptional (756)
8-9 Excellent (196)
7-8 Very Good (255)
6-7 Good (60)
<6 Below Expectation (67)

Review summary

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Centrally located in Surabaya, this hotel makes it convenient to access malls and other attractions. Reviews rave about the excellent and friendly staff, providing quick and attentive service. The breakfast buffet offers a complete selection of food, with minor criticism regarding the taste. Guests love the clean and spacious rooms with comfortable beds and pillows. Moreover, the hotel's affordability and good value for money make it a popular choice near Tunjungan Plaza.

Although the hotel has many great features, a few reviews mentioned limited parking space.

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Show reviews that mention 

Cleanliness

Mentioned in 113 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
23% Unfavourable

Service

Mentioned in 99 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Location

Mentioned in 94 reviews
sentiment-positive-indicator
96% Positive
sentiment-negative-indicator
3% Unfavourable

Breakfast

Mentioned in 79 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable

Room size

Mentioned in 52 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Room comfort

Mentioned in 33 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable

Check in

Mentioned in 24 reviews
sentiment-positive-indicator
58% Positive
sentiment-negative-indicator
41% Unfavourable

Air conditioning

Mentioned in 22 reviews
sentiment-positive-indicator
36% Positive
sentiment-negative-indicator
63% Unfavourable

Value for money

Mentioned in 18 reviews
sentiment-positive-indicator
100% Positive
Showing 1,334 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Mohammad from Malaysia
    Couple
    Deluxe King
    Stayed 4 nights in November 2024

    “Love this hotel and the people”

    Our first trip to Surabaya. This hotel is within walking distance to mall. Checking in was fast, staff were SUPER SUPER Pleasant, friendly and helpful. Our room was very comfortable and big. Room was very very clean, plenty of cupboard space and space to place lugggages. Comes with king bed, tv, fridge, work desk, beverage corner with coffee/tea and drinking water, safe, an armed chair. Washroom is standard sized, clean and comes with basic amenities such as toothbrus, body wash, shampoo etc. The chilled tea in the fridge is complementary and they will top up daily. Loving it!!! Breakfast was vast and the menus was a lot. Restaurant staff were super helpful, friendly and pleasant. In fact all the staff that we encountered, including housekeeping and security were very pleasant and they made our stay felt very comfortable. We opted for a non-smoking level, unfortunately, there were a group that was having an event at the hotel and was staying in the hotel that was smoking in their room at the same level. We went to report to front desk and they are proactive and take the neccessary actions to stop them. The same group had booked multiple rooms at different levels, so during the few days of the event held in the hotel, it was very challenging to get the lifts. All lifts are full and sometimes doesnt even goes to the level that you start from. The people from lower floors will get onto the lifts to go up before going down to the ballroom level or ground level. This causes those, like us staying on the higher levels, unable enter the lift. During these few days too, it was difficult to get a seat at the restaurant for breakfast as its always full from opening till closing. with many of them chose to sit at the tables despite having finished their breakfast just to catch up and chat. Didnt even bothered about others who want to eat breakfast. Thankfully, the staff are helpful and find us a place. A bit a turn off when these groups used their hands, instead of utensils provided to grab the food from the buffet. Some cough onto the food. Sometimes, I really wished these tourists (locals/foreign) practiced better social manners. At restaurant, we all want to eat food, not eat and get sick when you cough onto the food, or touched the food with your dirty hands. Knowing Surabaya is very hot, I wished also that people at least shower or put on perfume/deodorant before going for breakfast. We sat beside a tourist from China, and we had to change place, as his clothing reeks the strong smell of sweat and he was coughing loudly and openly. Whilst the stay, the staff, the room, the restaurant was great, ultimately it was the other patrons of the hotel that destroyed the memories of the stay. I will still return back to this hotel because of its beautiful staff and comfortable rooms.

    Reviewed July 24, 2025
  2. 9.6
    Exceptional
    Robertus from Indonesia
    Couple
    Deluxe King
    Stayed 2 nights in November 2025

    “Living in a comfortable city center”

    I had a great stay at Aria Centra Hotel, Surabaya. First of all, the location is right in the city center, so no matter where you're headed, the distance will be relatively short. The size of the rooms is large, allowing us freedom in doing activities and storing our belongings. The cleanliness of the rooms is also very good, in all parts of the room. The service from the receptionists and other staff is very friendly and accommodating. Thank you to the staff at Aria Centra Hotel. I appreciate all of your service.

    Reviewed November 18, 2025
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  3. 9.6
    Exceptional
    Alexander from Indonesia
    Family with young children
    Family
    Stayed 2 nights in December 2025

    “Christmas vacation”

    Although ARIA CENTRA Hotel is considered an old hotel, it maintains cleanliness very well, and the breakfast menu is complete with top main courses. I will come back to this hotel next time. To Tunjungan Plaza 1-6 it's a short walk of about 7 minutes. Close to Hokky Supermarket which is very complete... You won't go hungry as there are many places to eat around the hotel. It's just a short walk to Hutan Hujan Bistro and there's Padang rice available morning and evening. A budget-friendly hotel with super complete facilities...

    Reviewed December 25, 2025
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  4. 10.0
    Exceptional
    Bintang from Indonesia
    Family with young children
    Family
    Stayed 3 nights in July 2025

    “Comfortable”

    I stayed for 4 days and 3 nights. My room was clean and tidied every day. The towels were changed, and there was a mini fridge in the room stocked with box tea and cola that was replenished daily. The food was delicious, and the staff was friendly. The location is strategic in the middle of the city with a fairly affordable price for a room with 3 single beds but spacious. The water was also running well. However, maybe in the future, a swimming pool could be added. I hope... if I go to Surabaya again, I will stay there again.

    Reviewed July 06, 2025
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  5. 10.0
    Exceptional
    Agata from Indonesia
    Family with young children
    Deluxe King
    Stayed 1 night in November 2025

    “Short weekend”

    There are four of us, 2 adults with 2 small children aged 7 and 5 years. We received a king size double bed measuring 2x2 meters, which is spacious enough to sleep together, and the room size is quite spacious. The bathroom is clean. The food is delicious, with a lot of variety on the menu. The only downside is the parking, which is insufficient, possibly due to high occupancy, but the hotel staff were friendly and helpful.

    Reviewed November 02, 2025
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