8.5
Excellent
/10
(1,340 reviews)See what guests said
Highly rated by guests – 89% would recommend
Highly rated by guests – 89% would recommend
Housekeeping85
Breakfast33
Food & Dining5
See map
8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Tunjungan Plaza 540 m
Monkasel (Submarine Monument) 740 m
Suramadu National Bridge 2.4 km
Tugu Pahlawan 2.5 km
Bungkul Park 2.7 km
Surabaya's Zoo 3.3 km
Surabaya Town Square 3.4 km
Sampoerna Museum 4.2 km
Pakuwon Food Festival 6.5 km
Masjid Nasional Al Akbar Surabaya 8.3 km
Nearby landmarks
Sharp Bamboo Monument 50 m
Taman AIS Nasution 80 m
Taman Ade Irma Suryani Nasution 90 m
Monumen Bambu Runcing 90 m
Goethe Institut 190 m
Malaysia Air 210 m
The TV Bar 220 m
Lapangan Basra 220 m
Embassy of Germany 220 m
Embassy of United Kingdom 280 m
Aria Centra Hotel Surabaya

"Great service, comfy bed, free daily minibar"

Ivo - March 17, 2020
Deluxe Twin - Guestroom Aria Centra Hotel Surabaya
Lobby Aria Centra Hotel Surabaya
Lobby Aria Centra Hotel Surabaya
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Free Wi-Fi

Aria Centra Hotel Surabaya

TAIS Nasution no 37 Embong Sawo, Surabaya Center, Surabaya, Indonesia, 60271 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Tunjungan Plaza
Within 540 m of property
Attention

This property is in high demand!

4 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 910 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Surabaya

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Surabaya every 2 minutes on Agoda.com
Value for money8.7
Distance to city center0.7 km
Location rating8.9
Nearest airportJuanda International Airport (SUB)
Distance to airport13.3 km

Rooms available at Aria Centra Hotel Surabaya

Executive
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 double bed
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Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds & 2 single be...
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Deluxe King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed & 1 double bed
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Suite Room
...
  • Room size: 64 m²/689 ft²
  • Shower and bathtub
  • 1 king bed
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Super Deluxe
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
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Family
...
  • Room size: 32 m²/344 ft²
  • City view
  • 3 single beds
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Suite
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
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Deluxe King Room Only
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 king bed
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Deluxe Twin Room Only
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 single beds
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Suite Room
...
  • Room size: 64 m²/689 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Aria Centra Hotel Surabaya?

Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Aria Centra Hotel Surabaya?

Aria Centra Hotel Surabaya is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 220000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Aria Centra Hotel Surabaya also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Aria Centra Hotel Surabaya has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Aria Centra Hotel Surabaya?

Start your mornings right, with the continental and buffet breakfast options offered at Aria Centra Hotel Surabaya. Asian breakfast is available for guests. There's an additional charge of 95000 IDR for adults and 62500 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Aria Centra Hotel Surabaya?

Aria Centra Hotel Surabaya features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Aria Centra Hotel Surabaya?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Aria Centra Hotel Surabaya. Small or intimate events like birthday parties and entertainment events can also be accomodated. Services for in-house catering, wireless internet and event decoration are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Aria Centra Hotel Surabaya?

On-site venues and convenient event services make Aria Centra Hotel Surabaya an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 350 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Aria Centra Hotel Surabaya?

Aria Centra Hotel Surabaya does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Aria Centra Hotel Surabaya

  • 7.6
    Very good
    Staff 

    "Friendly and helpful staff."

    Hasif

    |

    October 28, 2019

  • 10.0
    Exceptional

    "All perfect with priceless"

    Neng

    |

    March 8, 2020

  • 10.0
    Exceptional

    "Good place and situation"

    alexander

    |

    January 4, 2020

Property ranking|Compared to 706 Surabaya properties
See all rankings
Room size
37 sqm.
Location score
8.8/10
Cleanliness score
8.6/10
Service score
8.5/10
Bigger than
96
%
of Surabaya properties
Better than
92
%
of Surabaya properties
Better than
91
%
of Surabaya properties
Better than
89
%
of Surabaya properties
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Overall rating:
8.5
Excellent
1,340 reviews
Cleanliness
8.6
Facilities
7.8
Location
8.9
Read all reviews >
What travelers say they love:
Staff very obliging and friendly.
Bin from Malaysia
Group
More about Aria Centra Hotel Surabaya

More about Aria Centra Hotel Surabaya

Renovated in , the Aria Centra Hotel Surabaya guarantees guests a pleasant stay whether in Surabaya for business or pleasure. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this Surabaya hotel. Guests of the hotel can enjoy on-site features like 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, postal service.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, free welcome drink. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Aria Centra Hotel Surabaya hits the spot in many ways.

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Most talked about facilities

Breakfast

57 mentions

Housekeeping

54 mentions

Swimming Pool

14 mentions

Food & Dining

13 mentions

What they offer

8.0
Very good
Cleanliness

"Relatively big room and clean."

Andreas

|

October 22, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Halal
Buffet

Restaurants on site

Lavender
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Aria Centra Hotel Surabaya from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.6
Facilities7.8
Location8.9
Service8.6
Value for money8.7
High score for Surabaya
Rating
9+ Exceptional (225)
8-9 Excellent (97)
7-8 Very Good (134)
6-7 Good (31)
<6 Below Expectation (32)
Time of the year
Mar - May (109)
Jun - Aug (127)
Sep - Nov (131)
Dec - Feb (152)
Don't miss out!Users are booking a place in Surabaya every 2 minutes on Agoda.com
All guests (1191)
All room types
All languages

Show reviews that mention 

Showing 519 verified guest comments
12345
10.0
Exceptional
Imelda from Indonesia
Family with young children
Family
Stayed 1 night in March 2020

Pleasant Place to Stay”

We booked a family room at Aria Centra Hotel Surabaya, consisted of 3 single beds. The room was clean, there were feee 2 cans of coke and 2 boxes of Sosro tea. Nice! The staff are all helpful, nice, and friendly (thumbs up!!) The food at the restaurant was good, the kids loved 'Sambel Terasi and Kerupuk" (I thought it was the appetizer in this hotel).Kweetiao Goreng and Nasi Goreng Aria were nice. I found the breakfast buffet got various choices. Nasi Kuning, Ayam Goreng Ketumbar and Bubur Ayam were superb, but the croissant was too crispy tough, I mean it should be soft, moist and crispy. One staff, Pramita at the front desk is very realiable

Reviewed March 09, 2020

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10.0
Exceptional
Brenton from Australia
Family with young children
Family
Stayed 1 night in March 2017

Excellent”

Great location. Walking distance to the Mall. Staff very professional. Check in excellent and rooms outstanding. Clean, good size rooms with a nice view of the city. Very modern and up to date. Breakfast is pretty much Asian so westerners may find it lacking. But in Surabaya you rarely see westerners. So I understand why they would not cater for westerners re the cuisine. I managed to find something in the selection so no problems. I could not fault the hotel. The only thing which relates to local Government not the hotel. The hotel is too close to the Mall to take a cab but the road to the Mall has no sidewalk. You have to walk on the road and the cars travel very fast on the road. We did not feel safe walking along the road. Maybe the hotel could run a Shuttle for a small fee to the Mall. That would be better. Not their fault however. For a downtown area the local Government should provide a safe area for people to walk. Would stay at the Aria again. No question! Excellent.

Reviewed March 07, 2017

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9.2
Exceptional
Peigy from Indonesia
Family with young children
Deluxe Twin
Stayed 1 night in December 2016

Very good”

Really comfortable hotel. Price is affordable. The hotel is still new. Room is spacious. Floor is a little dusty but it's ok for me. Good location because it's located at surabaya city center near plaza tunjungan. I'll stay here again when I visit Surabaya next time.

Reviewed December 24, 2016

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9.6
Exceptional
Hendra from Indonesia
Solo traveler
Deluxe King
Stayed 5 nights in December 2017

Brilliant”

Have been staying here for several times, definitely more than 5 times. Room has always been clean and tidy. Bathroom is well lit and clean. Location is perfect since it is at the center of Surabaya. Supermarket is just a walking distance (Hokky Supermarket), while Tunjungan Plaza is just a 5 minutes drive. Teenie tiny complain is probably the parking space. If you drive a car, the parking spots is limited. But, comes to the worst, they do valet parking. Just a heads up. Also, this hotel does not have a swimming pool. I am not sure about gym though. Overall, 8/10.

Reviewed April 14, 2018

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9.6
Exceptional
Hendra from Indonesia
Solo traveler
Deluxe King
Stayed 7 nights in May 2017

Almost perfect”

Have been staying here for several times, definitely more than 5 times. Room has always been clean and tidy. Bathroom is well lit and clean. Location is perfect since it is at the center of Surabaya. Supermarket is just a walking distance (Hokky Supermarket), while Tunjungan Plaza is just a 5 minutes drive. Teenie tiny complain is probably the parking space. If you drive a car, the parking spots is limited. But, comes to the worst, they do valet parking. Just a heads up. Also, this hotel does not have a swimming pool. I am not sure about gym though. Overall, 8/10.

Reviewed April 14, 2018

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9.6
Exceptional
Hendra from Indonesia
Solo traveler
Deluxe King
Stayed 2 nights in December 2017

Brilliant”

Have been staying here for several times, definitely more than 5 times. Room has always been clean and tidy. Bathroom is well lit and clean. Location is perfect since it is at the center of Surabaya. Supermarket is just a walking distance (Hokky Supermarket), while Tunjungan Plaza is just a 5 minutes drive. Teenie tiny complain is probably the parking space. If you drive a car, the parking spots is limited. But, comes to the worst, they do valet parking. Just a heads up. Also, this hotel does not have a swimming pool. I am not sure about gym though. Overall, 8/10.

Reviewed April 14, 2018

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10.0
Exceptional
Hanny from United States
Couple
Deluxe Twin
Stayed 3 nights in June 2018

Great experience as always”

We have been fallen in love with Hotel Aria Centra since last year. We have an awesome time. Their breakfast buffet is phenomenal! The variety food they offer is just GREAT!!! The room is always clean and there is a complimentary soft drinks each day of stay. Thank you for the helpful and courteous staff who are always there to assist us.

Reviewed June 20, 2018

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9.6
Exceptional
Wijaya from Indonesia
Group
Family
Stayed 2 nights in October 2018

Nice Centrally Located Hotel in Surabaya”

We had a pleasant stay here, because first the hotel location is in the center of Surabaya, second the staffs were helpful during our stay, and the breakfast had so many variety of cuisines served, and very well prepared. In overall we had a wonderful experience and would love to come back staying here next time we visit Surabaya.

Reviewed October 26, 2018

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10.0
Exceptional
Christopher from Singapore
Family with teens
Family
Stayed 1 night in August 2019

Couldn't ask for more!!”

Absolutely top notch. Exceeds expectations! All of our requests were promptly attended to, breakfast was great, bed was comfortable, toilet was clean, all mini-bar items are free. This is what I would call, value for money!!! We paid less than USD20 per person and I believe we got wayyyyyy more than what we paid for. My one regret is staying for only one night. Would have loved to stay for another night! I will be coming back to Aria Centra!

Reviewed August 08, 2019

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9.6
Exceptional
Andre from Indonesia
Solo traveler
Deluxe King
Stayed 1 night in November 2016

Great Value for money hotel with excellent location!”

If you want to stay at the center of Surabaya, Aria is one of the best recommended hotel you could stay. The room is clean and large.

Reviewed November 07, 2016

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10.0
Exceptional
May from Singapore
Family with teens
Family
Stayed 3 nights in December 2018

Comfortable Hotel”

Short walking distance from Plaza Tunjungan with 24hrs McDonald and KFC just round the corner. Hotel room was big and very clean with basic toiletries provided. Aircon in perfectly working condition. Bed was very comfortable and we had wonderful nights. Breakfast with a fair spread of local food, bread, fruits, cereal, hot and cold beverages. Will definitely recommend this hotel to anyone who is looking for a comfortable stay while in Surabaya.

Reviewed December 31, 2018

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10.0
Exceptional
May from Singapore
Family with teens
Deluxe King
Stayed 3 nights in December 2018

Comfortable Stay”

Short walking distance from Plaza Tunjungan with 24hrs McDonald and KFC just round the corner. Hotel room was big and very clean with basic toiletries provided. Aircon in perfectly working condition. Bed was very comfortable and we had wonderful nights. Breakfast with a fair spread of local food, bread, fruits, cereal, hot and cold beverages. Will definitely recommend this hotel to anyone who is looking for a comfortable stay while in Surabaya.

Reviewed December 31, 2018

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10.0
Exceptional
Cassandra from Singapore
Group
Deluxe Twin
Stayed 1 night in December 2019

Exceptional”

Love this hotel so much that I was so sad to check out :( The location is great and it's very clean. Will definitely go back to Aria when I am back in Surabaya! Till next time :)

Reviewed December 11, 2019

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Dear Mrs. Cassandra, Warmest greetings from Aria Centra Hotel Surabaya Thank you for your time to stay with us and thank you for your review. Hope we can serve you better in the near future. Best regards Dayu Front Office

Responded February 05, 2020
Aria Centra Hotel Surabaya
8.8
Excellent
supiyan from Indonesia
Family with young children
Super Deluxe
Stayed 1 night in October 2018

Hotel with a responsible Manager”

Pros : Clean, big room, delicious breakfast with many choices, location in the center of Surabaya, near TP, responsible Manager Cons : misunderstanding staff. They didn't allowed us to bring our luggage into the other room (while waiting check-in hour). We booked 6 rooms (1 room check-in the day before other 5 rooms). Fortunately, we could call the Manager and he allowed us to bring our baggages inside. He also give an apology and upgrade our rooms.

Reviewed October 24, 2018

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9.6
Exceptional
puvan from Singapore
Solo traveler
Deluxe Twin
Stayed 1 night in December 2019

Pleasant Staffs and Very Kind”

The FO staff (Elsa) was very helpful. Since it’s my first trip to Surabaya,she actually suggested places that I should visit. Such as, Tumpat Cewu, Mt.Bromo and Kawah Ijen. In fact, she also assisted me in hooking up the package for me to visit these places. To be honest, I fully enjoyed the areas that she has suggested to me without any regrets. This kind of staff will be an asset to your company and at the same time makes customers to come back and stay in your hotel. Thumbs up!

Reviewed December 13, 2019

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Dear Mr. Puvan, Warmest greetings from Aria Centra Hotel Surabaya Thank you for your time to stay with us and thank you for your review. Hope we can serve you better in the near future. Best regards Elsa Front Office

Responded February 05, 2020
Aria Centra Hotel Surabaya
9.6
Exceptional
Bryan from United Kingdom
Solo traveler
Deluxe King
Stayed 2 nights in March 2017

Excellent service”

Aria Centra is in an excellent location with friendly staff and 4 star facilities. Its sometimes crowded when they have large groups however, overall strongly recommended and excellent value for money.

Reviewed March 30, 2017

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9.6
Exceptional
Carla
Business traveler
Deluxe King
Stayed 2 nights in October 2019

Near to Tunjungan Plaza Mall”

The room si always cleaaaan and the bed so comfort. Will be back here someday. Thanks Aria Centra Hotel

Reviewed October 31, 2019

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Dear Mrs. Carla, Warmest greetings from Aria Centra Hotel Surabaya Thank you for your time to stay with us and thank you for your review. Hope we can serve you better in the near future. Best regards Dayu Front Office

Responded February 05, 2020
Aria Centra Hotel Surabaya
8.0
Excellent
purwanto from Indonesia
Family with young children
Family
Stayed 1 night in June 2019

Good Service”

I really enjoyed to staying at Aria Central Hotel Surabaya, close to Tunjungan Plaza, favorite culinary and there have rooms with three single beds. Clean room and good service, but full parkir lot because I am travelling in high season.

Reviewed June 09, 2019

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10.0
Exceptional
jinsoo from South Korea
Solo traveler
Family
Stayed 1 night in January 2019

VERY GOOD”

This place is very good. It owns good quality compared with the price. I will Next time visit to Surabaya choose hotel.

Reviewed January 23, 2019

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9.6
Exceptional
Erwin from Indonesia
Family with teens
Deluxe Twin
Stayed 1 night in December 2018

very nice comfort hotel”

we stayed in surabaya on the way to bali in a overland trip. the hotel was nice and made a good place to rest our tired body from driving all day. recommend this great hotel

Reviewed December 29, 2018

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