21 Apr 2018
Saturday
22 Apr 2018
Sunday
2 adults, 0 children
1 room
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Arima Grand Hotel

1304-1, Arima-cho, Kita-ku, Arima, Kobe, Japan, 651-1401 - Excellent location - View on map
Stay in the heart of Kobe
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Exceptional
From 74 reviewsSee what guests said
9.1
Arima Grand Hotel
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Food and beverages
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Lobby
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Interior view
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Location
Excellent
8.6
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  • Heart of the City

  • Free Wi-Fi in all rooms

  • Sauna

  • Hot spring bath

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Room choices
10.0
Exceptional
Room comfort & quality
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Japanese Western B
...
  • Nature view
  • 78 m²/840 ft²
  • 2 single beds and 3 futons
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Japanese Western A
...
  • Nature view
  • 78 m²/840 ft²
  • 2 single beds and 2 futons
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Japanese Western
...
  • Nature view
  • 78 m²/840 ft²
  • 2 single beds and 1 futon
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Deluxe Japanese Style for 4 persons
...
  • Nature view
  • 78 m²/840 ft²
  • 2 single beds and 2 futons
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Deluxe Japanese Modern Style Room
...
  • Nature view
  • 78 m²/840 ft²
  • 2 single beds and 1 futon
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Deluxe Japanese Western Style for 5Adults
...
  • Nature view
  • 78 m²/840 ft²
  • 2 single beds and 3 futons
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Japanese Style Twin A
...
  • Nature view
  • 35 m²/377 ft²
  • 2 single beds
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Japanese Style (5 persons)
...
  • Nature view
  • 46 m²/495 ft²
  • 5 futons
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Twin Room with Tatami Floor and Shared Bathroom - Non-Smoking
...
  • 35 m²/377 ft²
  • Shower
  • 2 single beds and 1 sofa be...
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Japanese Style - Quad
...
  • Nature view
  • 46 m²/495 ft²
  • 4 futons
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Guest rating
Exceptional 9.1 (74 reviews)
Excellent 8.9 (684 reviews)
Exceptional 9.1 (515 reviews)
Exceptional 9.1 (229 reviews)
NeighborhoodArimaArimaArimaArima
Breakfast
 Breakfast available
 Breakfast available
 Breakfast available
 Breakfast available

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Real reviews from real guests

Agoda Reviews (74)Booking.com Reviews (55)
9.1
Exceptional
From 74 reviews
Filter by guest type:
Cleanliness9.6
Facilities9.5
Location8.6
Room comfort and quality10.0
Service9.6
Value for money8.3
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English
繁體中文 (香港)
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Room type
Japanese Style - Triple
Japanese Style - Quad
Japanese Style (5 persons)
Japanese Western A
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Showing 44 verified guest comments
123
8.4
oung from Cambodia
Family with teens
Japanese Style - Quad
Stayed 1 night in April 2018
Good service ”
Nice hotpring
Reviewed April 08, 2018
8.4
CHU from Taiwan
Couple
Economy Twin Room with Sushi Kaiseki Dinner - Non-Smoking
Stayed 1 night in February 2018
The view from hotel is excellent.”
The hotel staff charged my credit card without asking me which currency. The staff should have asked client which currency to avoid currency difference and save money. Besides that, everything is good.
Reviewed March 03, 2018
9.6
Kwok from Hong Kong
Solo traveler
Japanese Style Twin A
Stayed 1 night in February 2018
Perfect service, clean room and nice onsen ”
The onsen here on the top include a very nice view. The service is good and food is nice. Good to stay though it is not cheap. It’s worth.
Reviewed February 06, 2018
8.8
Kin from Hong Kong
Couple
Japanese Style - Triple
Stayed 1 night in December 2017
Grand spa hotel with well planned facilities ”
Very nice facilities, big spas and swimming suites spas plus gym, dinner also nice!
Reviewed December 17, 2017
9.2
WAI from Hong Kong
Group
Japanese-Style Room 36 to 40 Sq M
Stayed 1 night in October 2017
Nice experience with reasonable price”
Big hotel, very nice room and onsen. Staffs are very friendly. Dinner is on average but breakfast is good in buffet style. There is a game corner with various game machines, we enjoyed and had lots of fun there.
Reviewed November 04, 2017
8.0
YIU from Canada
Couple
Japanese Style - Triple
Stayed 1 night in May 2017
Very good”
It is such a beautiful and luxury hotel. The meal is so good and we never feel any disappoint during our stays
Reviewed October 07, 2017
9.6
Tat from Hong Kong
Couple
Japanese Style Twin A
Stayed 1 night in August 2017
Exceptional”
Nice hotel with good services. Good onsen and good food.
Reviewed August 14, 2017
9.2
Neville from Hong Kong
Couple
Japanese Style Twin A
Stayed 1 night in April 2017
We are satisfied”
Location - the transportation to Arima is quite complicated. Had to make quite a few bus/train transfer to get to Arima. But we're asking for a getaway so... we take it. We called the hotel to pick us up at Arima Onsen (i.e. Hotspring) train station and the shuttle bus was waiting right outside the station. Service - Excellent. They should have a set of protocol on their services and they followed suit. The service make you feel that they are giving their 100% effort to serve you. Facility - Excellent. Public hotspring (separately for male and female) at 9/F and B2. The view at 9/F was spectecular. Can't ask for more when you can soak in comfortable hotspring with spectacular mountain and valley views. Can also use a private hotspring with your family/friends/other half with a reasonable charge. They also had a water spa facility at B2 but we didn't have time to try out. Meals - The Kaiseki dinner and buffet breakfast were excellent. Good food, great relaxation.
Reviewed April 22, 2017
8.4
Pui from Canada
Family with teens
Japanese Western A
Stayed 1 night in April 2017
Excellent”
Beautiful ground. Shuttle bus is convenient. It's recommended for hosting wedding banquet.
Reviewed April 16, 2017
10.0
Hok from Macau
Family with young children
Japanese Style Twin A
Stayed 1 night in March 2017
Best Onsen hotel”
We used to stay in some more Ryokan style Onsen hotel. But this Hotel turned out to be a great experience. The public is huge and clean. and they have difference types of indoor or outdoor onsen for you to choose from. Food is great, and private dining room. The Massage chairs area is a plus after bathing which is very relaxing.
Reviewed April 05, 2017
9.2
Kam from Hong Kong
Couple
Stayed 1 night in November 2016
Very nice but expensive”
Very nice but expensive
Reviewed November 16, 2016
10.0
Hoi from Hong Kong
Couple
Stayed 1 night in September 2016
Good location! Nice hotel .”
Good location! Nice hotel .
Reviewed September 28, 2016
9.6
Siu from Hong Kong
Family with young children
Stayed 1 night in August 2016
Hotel room”
Spacious and clean
Reviewed August 29, 2016
8.4
Mei from Hong Kong
Couple
Stayed 1 night in February 2016
good ”
Good Place , staff very good for helpful ...
Reviewed February 12, 2016
9.7
Jiang from China
Family with young children
Japanese Style - Quad
Stayed 3 nights in December 2015
will go back tomorrow”
superb facility; world class staff; good food
we thoroughly enjoyed our three nights stay. the rooms are spacious and very well maintained. the staff who assist our dinner, Mikkie, is so very nice and helpful. She made the dinner extra special for us (we had our family gathering over xmas there). the hotel bus is so accommodating in terms of sending us to where we need to go and came to pick us up as soon as we requested it. The bath and spa facilities are superb without doubt! we will go back tomorrow!
Reviewed December 26, 2015
10.0
Marion from Hong Kong
Group
Stayed 1 night in December 2015
Very good Hotel”
Excellent service. Food is nice. Place is clean. Onsen is excellent.
Reviewed December 10, 2015
10.0
Siew from Singapore
Couple
Japanese Style Room (JP)
Stayed 1 night in November 2015
I would have want to keep this a secret”
Onsen, room, surrounding
The onsen is amazing and every staff is well trained and tried their best to make your stay a wonderful one. There is nothing to fault about this place!
Reviewed November 14, 2015
8.0
Masamichi from Japan
Family with teens
Twin Room with Tatami Floor and Shared Bathroom - Non-Smoking
Stayed 1 night in December 2017
Very good”
ゆったりできた スタッフさんの接客距離が絶妙で心地よいです
Reviewed December 27, 2017
10.0
JIA from South Korea
Couple
Japanese Style Twin A
Stayed 1 night in October 2016
貸切部屋で良いサービスも付き良かったです!”
温泉の時間間違えてゆっくり出来なかったけど、バーも良かったし、山吹っていう部屋でしたが、良いサービスでお料理もめちゃめちゃ美味しかったです。ホテルのチェックインの時間が夕食の時間と間に合わなくて連絡したら次の日に変更してもらって 嬉しかったです！ アゴダのサービスケアに感動しました。
Reviewed November 04, 2016
9.6
TAI from Macau
Business traveler
Economy Twin Room with Sushi Kaiseki Dinner - Non-Smoking
Stayed 1 night in March 2018
開心之旅”
地點雖然偏遠，但有酒店接駁巴士隔15分鐘就有,非常方便下次亦會再住。
Reviewed March 22, 2018
123
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