9.1

Exceptional
/10
(578 reviews)See what guests said
Highly rated by guests – 93% would recommend
View6
Housekeeping4
Food & Dining3
See map

8.6

Excellent

Location rating score

Excellent location
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Mitsumori Main store

320 m

Arima River Kasen Shinsui Park

320 m

Arima Toys and Automata Museum

380 m

Kin no Yu hot spring

390 m

Arima Onsen Gosho Sengen

410 m

Popular landmarks
Kobe Oji Zoo

10.2 km

Kobe Nunobiki Herb Gardens

11.4 km

Kobe Kitano Museum (Ijinkan-gai)

11.8 km

Ikuta Shrine

12.5 km

Sannomiya Center Gai Shopping Street

12.6 km

Closest landmarks
Arima Onsen Information Center

340 m

Hyoe Koyokaku

480 m

Nenbutsuji Temple

490 m

Haifukiya Nishidafudeten

500 m

Arima Hot Springs

500 m

Arima Grand Hotel

"Hotel super clean and staff very friendly."

Ursula - December 24, 2019
 Arima Grand Hotel
Interior view Arima Grand Hotel
 Arima Grand Hotel
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Arima Grand Hotel

1304-1, Arima-cho, Kita-ku, Arima, Kobe, Japan, 651-1401 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Arima part of Kobe, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Kobe Harborland. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Swimming pool [outdoor]
  • 800 meters to public transportation

  • Located in heart of Kobe

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Value for money8.3
Location rating8.6
Nearest airportOsaka International Airport (ITM)
Distance to airport17.8 km

Rooms available at Arima Grand Hotel

Exceptional
Room comfort & quality

10

Room
...
  • Room size: 184 m²/1981 ft²
  • Mountain view
Enter dates to see prices
New Wing - Twin Suite with Tatami Area and Open-Air Bath (Kinsen) - Breakfast and Seasonal Kaiseki Dinner (In-room dining) Included
...
  • Room size: 118 m²/1270 ft²
  • Mountain view
  • 2 single beds and 4 futons
Enter dates to see prices
New Wing - Twin Suite with Tatami Area and Open-Air Bath (Ginsen) - Breakfast and Seasonal Kaiseki Dinner (In-room dining) Included
...
  • Room size: 88 m²/947 ft²
  • Mountain view
  • 2 single beds and 3 futons
Enter dates to see prices
Twin Room with Tatami Area and Special Kobe Beef Kaiseki Dinner - Non-Smoking
...
  • Room size: 78 m²/840 ft²
  • Mountain view
  • 2 single beds and 5 futons
Enter dates to see prices
Room
...
  • Room size: 119 m²/1281 ft²
  • Mountain view
Enter dates to see prices
Japanese-Style Room with Seasonal Kaiseki Dinner- Smoking
...
  • Room size: 46 m²/495 ft²
  • Mountain view
  • 5 futons
Enter dates to see prices
Twin Room with Tatami Floor and Seasonal Kaiseki Dinner - Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
New Wing - Family Room with Tatami Area - Breakfast and Seasonal Kaiseki Dinner Included
...
  • Room size: 68 m²/732 ft²
  • Shower
  • 2 single beds and 4 futons
Enter dates to see prices
Room
...
  • Room size: 70 m²/753 ft²
  • Mountain view
Enter dates to see prices
Standard Double Room - Breakfast included
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does Arima Grand Hotel have a hot tub?

A hot tub is one of the facilities available at Arima Grand Hotel.

What time is check-in and check-out at Arima Grand Hotel?

Check-in is from 02:30 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Arima Grand Hotel?

A stay at Arima Grand Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the ryokan. For those who wish to drive their own cars, Arima Grand Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Kobe with private transportation, the ryokan can arrange taxi service.

Is breakfast offered at Arima Grand Hotel?

Wake up to a great buffet breakfast at Arima Grand Hotel.

What are my dining options at Arima Grand Hotel?

Arima Grand Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Arima Grand Hotel?

Arima Grand Hotel does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Arima Grand Hotel?

Arima Onsen Station is the closest train, metro, or bus station, about 800 m away from Arima Grand Hotel.

What restaurants are nearby Arima Grand Hotel?

Arima Grand Hotel is located in Arima, famous for good restaurants such as Hanaguruma, Gachuan and Mendokoro tavern Hana no Ren.

What popular shopping places are close to Arima Grand Hotel?

Arima Grand Hotel is located in Arima area which features shopping places such as Haifukiya Nishidafudeten.

What are popular attractions near Arima Grand Hotel?

Arima Grand Hotel is located in Arima area, which is famous for attractions such as Arima River Kasen Shinsui Park, Arima Toys and Automata Museum and Kin no Yu hot spring.

What popular natural sightseeing spots are close to Arima Grand Hotel?

Arima Grand Hotel is located in the Arima area, which is famous for natural sightseeing destinations such as Gosho-sengen, Atagoyama and Tansan-sengen.

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Explore the neighborhood

What people love about Arima Grand Hotel

  • 8

    Very good
    Staff 

    "Hotel super clean and staff very friendly."

    Ursula

    |

    December 24, 2019

  • 8

    Very good

    "We enjoyed our stay at the hotel very much."

    Ursula

    |

    December 24, 2019

  • 10

    Exceptional

    "My family enjoyed the stay a lot, will visit again."

    Ka

    |

    March 13, 2019

Property ranking|Compared to 502 Kobe properties
See all rankings
Room comfort score
10/10
Cleanliness score
9.5/10
Service score
9.5/10
Overall score
9.1/10
Better than
99
%
of Kobe properties
Better than
98
%
of Kobe properties
Better than
97
%
of Kobe properties
Better than
92
%
of Kobe properties
Overall rating:

9.1

Exceptional
578 reviews
Cleanliness
9.5
Facilities
9.4
Location
8.6
Read all reviews >
What travelers say they love:
Would love to visit again!
Louis from Singapore
Group
More about Arima Grand Hotel

More about Arima Grand Hotel

Arima Grand Hotel

Learn the meaning of a genuinely relaxing holiday and indulge yourself in all that Kobe has when you stay at Arima Grand Hotel.
Arima Grand Hotel provides the best in services and amenities to help make guests feel comfortable. Keep up with all your communications easily with the ryokan's free Wi-Fi. Taxi and shuttle services provided by the ryokan make exploring Kobe even more convenient. Guests can enjoy free parking right at the ryokan.
Front desk services including luggage storage and safety deposit boxes can assist with your needs. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by ryokan.


Dining and things to do

Every day at Arima Grand Hotel begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the ryokan, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the ryokan's karaoke rooms. Arima Grand Hotel has vending machines that provide round-the-clock refreshment, at low cost.
Arima Grand Hotel offers wonderful recreational facilities for guests to enjoy. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna. Spend some time relaxing at the ryokan's pool. Get social at the ryokan's shared lounge and TV area, where you can meet other guests.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


Around the property

Don't miss out on all that Kobe has to offer during your stay at Arima Grand Hotel. Experience local culture through architecture at Kobe Port Tower located 13.8 km away.


Reasons to stay here

Facilities at this ryokan are rated higher than 99% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated it better than 97% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

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Amenities and facilities
Exceptional
Facilities

9.4

Most talked about facilities

Food & Dining

5 mentions

Breakfast

2 mentions

Housekeeping

2 mentions

View

1 mention

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Game room
  • Garden
  • Hot tub
  • Karaoke
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Physical distancing of at least 1 meter

Dining, drinking, and snacking

  • Bar
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Towels
Food and dining
Breakfast options
  • American
  • Asian
Restaurants on site

おなじみ料理 和楽

  • Cuisine: Japanese
Location
1304-1, Arima-cho, Kita-ku, Arima, Kobe, Japan, 651-1401
Excellent
Location

8.6

Airports

  • Osaka International Airport (ITM)
    17.8 km
  • Kobe Airport (UKB)
    18.0 km 37 min drive

Public transportation

  • Arima Onsen Station
    810 m
  • Arimaguchi
    2.1 km

Hospital or clinic

  • Step Garden Miyaji Dental Clinic
    3.7 km

Shopping

  • KOBE-SANDA PREMIUM OUTLETS®
    8.3 km

Convenience store

  • Lawson
    260 m

Cash withdrawal

  • ATM
    210 m
What's nearby

Popular landmarks

  • Kobe Oji Zoo
    10.2 km
  • Kobe Nunobiki Herb Gardens
    11.4 km
  • Kobe Kitano Museum (Ijinkan-gai)
    11.8 km
  • Ikuta Shrine
    12.5 km
  • Sannomiya Center Gai Shopping Street
    12.6 km
  • Chinatown (Nankinmachi)
    13.3 km
  • Meriken Park
    13.9 km
  • Kobe Port Tower
    13.9 km
  • Kobe Harborland
    14.5 km
  • Kobe Animal Kingdom
    16.1 km

Nearby landmarks

  • Mitsumori Main store
    320 m
  • Arima River Kasen Shinsui Park
    320 m
  • Arima Onsen Information Center
    340 m
  • Arima Toys and Automata Museum
    380 m
  • Kin no Yu hot spring
    390 m
  • Gosho-sengen
    410 m
  • Arima Onsen Gosho Sengen
    410 m
  • Tenjin Sengen
    450 m
  • Misoshian Museum
    470 m
  • Tosen Shrine
    470 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Guests who reserved a room with dinner must check in before 07:30 PM or dinner cannot be served and no refund provided.
  • The latest dinner time is 07:30 PM.
  • Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
  • Guests must inform the property of each guest’s gender so that proper room amenities can be set up.
  • Please use the Special Request box to inform the property's of guests' gender.
  • Guests with food allergies or preferences are advised to notify the property at least 3 days in advance via the Special Request box.
  • Please contact the property for pick-up when arriving at Arima Onsen Station using contact details on the hotel voucher.
  • Please inform the property regarding number of children and age prior to arrival.
  • Children 3 - 6 years old will be charged JPY 5,400 per child per night as accommodation fee (breakfast included).
  • Children 7 - 12 years old will be charged JPY 8,250 per child per night as accommodation fee (breakfast included).
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:30
  • Check-in until19:30
  • Check-out until11:00

The property

  • Non-smoking rooms/floorsYes
  • Number of restaurants1
  • Number of rooms 171
  • Room voltage100
  • Year property opened1963
  • Most recent renovation1997

Reviews of Arima Grand Hotel from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.4
Location8.6
Room comfort and quality10.0
Service9.5
Value for money8.3
High score for Kobe
Rating
9+ Exceptional (51)
8-9 Excellent (18)
7-8 Very Good (6)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (22)
Jun - Aug (8)
Sep - Nov (19)
Dec - Feb (27)
All guests (168)
All languages

Show reviews that mention 

Showing 76 verified guest comments
1234
9.2
Exceptional
Sandra
Couple
Japanese-Style Room
Stayed 1 night in November 2019

Amazing”

The best part about my trip was coming to Kobe to stay at the Arima Grand Hotel. I've never experienced doing an onsen before and this was exceptional. We scheduled for both private onsen and also went to the public onsen on the 9th floor and they were both superb! I would definitely recommend this place to EVERYONE. Staff is great and friendly. Hotel is very clean, view was amazing. Definitely come in the Fall if possible.

Reviewed November 29, 2019

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9.2
Exceptional
Neville from Hong Kong SAR, China
Couple
Stayed 1 night in April 2017

We are satisfied”

Location - the transportation to Arima is quite complicated. Had to make quite a few bus/train transfer to get to Arima. But we're asking for a getaway so... we take it. We called the hotel to pick us up at Arima Onsen (i.e. Hotspring) train station and the shuttle bus was waiting right outside the station. Service - Excellent. They should have a set of protocol on their services and they followed suit. The service make you feel that they are giving their 100% effort to serve you. Facility - Excellent. Public hotspring (separately for male and female) at 9/F and B2. The view at 9/F was spectecular. Can't ask for more when you can soak in comfortable hotspring with spectacular mountain and valley views. Can also use a private hotspring with your family/friends/other half with a reasonable charge. They also had a water spa facility at B2 but we didn't have time to try out. Meals - The Kaiseki dinner and buffet breakfast were excellent. Good food, great relaxation.

Reviewed April 22, 2017

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10.0
Exceptional
Angel from Canada
Couple
Stayed 1 night in November 2018

Exceptional”

We booked a japanese style room with dinner included for a night. The facilities were top notch and they provided shuttle services to and from the hotel so that was very convenient. A great selection of food was offered at the breakfast. Customer service was beyond what I expected. We accidentally left our iPad at the hotel and fortunately it was returned to the front desk. Ms. Fukuda at the front desk was extremely helpful in arranging to ship my iPad to my next hotel (we were visiting various cities) so that we didn't have to travel all the way back to Arima with luggages to pick up the iPad. She even contacted my next hotel to notify them again. The level of customer service provided was phenomenal and I was very grateful that I received my iPad in time before my flight back home. Thank you very much Ms. Fukuda :)

Reviewed November 18, 2018

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8.8
Excellent
Bun from Hong Kong SAR, China
Couple
Stayed 1 night in April 2018

It is the only choice in Arima”

View is nice, hot spa is good. The 1-day stay is wonderful and I will choose this hotel again next time I visit Arima.

Reviewed April 30, 2018

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10.0
Exceptional
Hok from Macau SAR, China
Family with young children
Stayed 1 night in March 2017

Best Onsen hotel”

We used to stay in some more Ryokan style Onsen hotel. But this Hotel turned out to be a great experience. The public is huge and clean. and they have difference types of indoor or outdoor onsen for you to choose from. Food is great, and private dining room. The Massage chairs area is a plus after bathing which is very relaxing.

Reviewed April 05, 2017

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9.7
Exceptional
Jiang from China
Family with young children
Stayed 3 nights in December 2015

will go back tomorrow”

superb facility; world class staff; good food

we thoroughly enjoyed our three nights stay. the rooms are spacious and very well maintained. the staff who assist our dinner, Mikkie, is so very nice and helpful. She made the dinner extra special for us (we had our family gathering over xmas there). the hotel bus is so accommodating in terms of sending us to where we need to go and came to pick us up as soon as we requested it. The bath and spa facilities are superb without doubt! we will go back tomorrow!

Reviewed December 26, 2015

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9.2
Exceptional
WAI from Hong Kong SAR, China
Group
Japanese-Style Room 36 to 40 Sq M
Stayed 1 night in October 2017

Nice experience with reasonable price”

Big hotel, very nice room and onsen. Staffs are very friendly. Dinner is on average but breakfast is good in buffet style. There is a game corner with various game machines, we enjoyed and had lots of fun there.

Reviewed November 04, 2017

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9.2
Exceptional
Chi from United Kingdom
Family with young children
Japanese-Style Room with Seasonal Kaiseki Dinner- Smoking
Stayed 1 night in October 2019

A bit old, but Good”

The hotel is a little bit old, but they are well maintained. Delicious food. Expensive but worth the price.

Reviewed October 26, 2019

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8.0
Excellent
Ursula from Australia
Family with young children
New Wing - Family Room with Tatami Area - Breakfast and Seasonal Kaiseki Dinner Included
Stayed 1 night in December 2019

Great hotel for family with young children”

We booked private onzen twice for the whole family. This is super convenient if you have young children. Hotel super clean and staff very friendly. Has shuttle bus to take you to hotel as soon as you arrived. We enjoyed our stay at the hotel very much. It’s a little expensive but it is worth it.

Reviewed December 24, 2019

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9.6
Exceptional
Wai from Hong Kong SAR, China
Couple
Twin
Stayed 1 night in April 2019

The room with a view though a small view. The ansen excellent”

It is not very convenient for the client to call the hotel to pick up as we cannot speak Japanese and difficult to make a local call

Reviewed April 16, 2019

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8.4
Excellent
CHU from Taiwan
Couple
Stayed 1 night in February 2018

The view from hotel is excellent.”

The hotel staff charged my credit card without asking me which currency. The staff should have asked client which currency to avoid currency difference and save money. Besides that, everything is good.

Reviewed March 03, 2018

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10.0
Exceptional
Audrey from Singapore
Family with teens
Japanese-Style Room with Seasonal Kaiseki Dinner- Smoking
Stayed 1 night in September 2018

Excellent experience”

We got a room with a spectacular view and it was maintained immaculately. Food was great too with a huge selection breakfast buffet.The service extended by Yumi was also worth complimenting. Definitely worth the money!

Reviewed September 10, 2018

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9.6
Exceptional
Tat from Hong Kong SAR, China
Couple
Stayed 1 night in August 2017

Exceptional”

Nice hotel with good services. Good onsen and good food.

Reviewed August 14, 2017

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8.0
Excellent
YIU from Canada
Couple
Stayed 1 night in May 2017

Very good”

It is such a beautiful and luxury hotel. The meal is so good and we never feel any disappoint during our stays

Reviewed October 07, 2017

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10.0
Exceptional
Hoi from Hong Kong SAR, China
Couple
Stayed 1 night in September 2016

Good location! Nice hotel .”

Good location! Nice hotel .

Reviewed September 28, 2016

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10.0
Exceptional
Siew from Singapore
Couple
Stayed 1 night in November 2015

I would have want to keep this a secret”

Onsen, room, surrounding

The onsen is amazing and every staff is well trained and tried their best to make your stay a wonderful one. There is nothing to fault about this place!

Reviewed November 14, 2015

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9.6
Exceptional
Kwok from Hong Kong SAR, China
Solo traveler
Stayed 1 night in February 2018

Perfect service, clean room and nice onsen ”

The onsen here on the top include a very nice view. The service is good and food is nice. Good to stay though it is not cheap. It’s worth.

Reviewed February 06, 2018

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8.4
Excellent
Louis from Singapore
Group
Stayed 2 nights in November 2018

Awesome! Luxury!”

The staff were very friendly and the food was fresh! The Onsen has a nice view of the mountains . Would love to visit again!

Reviewed December 02, 2018

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10.0
Exceptional
Ka from Hong Kong SAR, China
Couple
Stayed 1 night in March 2019

Great experience ”

My family enjoyed the stay a lot, will visit again.

Reviewed March 14, 2019

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8.8
Excellent
Kin from Hong Kong SAR, China
Couple
Stayed 1 night in December 2017

Grand spa hotel with well planned facilities ”

Very nice facilities, big spas and swimming suites spas plus gym, dinner also nice!

Reviewed December 17, 2017

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1234
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