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Arima Onsen Taketoritei Maruyama Ryokan
Arima Onsen Taketoritei Maruyama Ryokan
Arima Onsen Taketoritei Maruyama Ryokan
Arima Onsen Taketoritei Maruyama Ryokan
Arima Onsen Taketoritei Maruyama Ryokan
Arima Onsen Taketoritei Maruyama Ryokan
Arima Onsen Taketoritei Maruyama Ryokan

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9.1

Exceptional

1,440 reviews

1,440 reviews

See map

8.5

Excellent

Location rating score

Excellent location
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Rose Grass Gallery

60 m

Tansan-sengen

170 m

Tanasangen Park

180 m

Yukiguni Shrine

200 m

Hosenji Temple

210 m

Popular landmarks
Kobe Oji Zoo

10.2 km

Kobe Nunobiki Herb Gardens

11.4 km

Kobe Kitano Museum (Ijinkan-gai)

11.8 km

Ikuta Shrine

12.5 km

Sannomiya Center Gai Shopping Street

12.6 km

Closest landmarks
Gokuraku-ji Temple

340 m

Taiko No Yudono Kan

340 m

Arima Hot Springs

340 m

Nenbutsuji Temple

340 m

Tosen Shrine

380 m

Arima Onsen Taketoritei Maruyama Ryokan

1364-1 Arimacho, Kitaku, Arima, Kobe, Japan, 651-1401 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Arima part of Kobe, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Kobe Harborland. Rated with 5 stars, this high-quality property provides guests with access to massage, hot spring bath and spa on-site.

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Highlights

Sparkling clean

Located in heart of Kobe

Excellent room comfort & quality

Airport transport

750 meters to public transportation

Facilities

Valet parking

Shuttle service

Complimentary WIFi in all rooms

Luggage storage

Spa

Sauna

Shops

Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in Kobe every 2 minutes on Agoda.com
Value for money8.6
Distance to city center0.8 Km
Location rating8.5
Nearest airportOsaka International Airport (ITM)
Distance to airport17.0 km

Rooms available at Arima Onsen Taketoritei Maruyama Ryokan

Exceptional
Room comfort & quality

9.4

Japanese-style Suite with Indoor Hot Spring Bath
...
  • Room size: 77 m²/829 ft²
  • Garden view
  • 2 single beds and 3 futons
Enter dates to see prices
Superior Twin Room with Tatami Area - Non-Smoking
...
  • Room size: 43 m²/463 ft²
  • Mountain view
  • 3 futons and 2 single beds
Enter dates to see prices
Standard Japanese Style Room - Non-Smoking
...
  • Room size: 36 m²/388 ft²
  • Country/region view
  • 4 futons
Enter dates to see prices
Suite with Open-Air Bath - Non-Smoking
...
  • Room size: 54 m²/581 ft²
  • Garden view
  • 2 futons and 2 single beds
Enter dates to see prices
Suite with Hot Spring Bath - Non-Smoking 202 - Room Only
...
  • Room size: 77 m²/829 ft²
  • Garden view
  • 2 single beds and 3 futons
Enter dates to see prices
Deluxe Mountain View King Room with Indoor Hot Spring Bath - Non-Smoking
...
  • Room size: 70 m²/753 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Superior City View Japanese Style Room - Non-Smoking
...
  • Room size: 43 m²/463 ft²
  • Country/region view
  • 5 futons
Enter dates to see prices
Deluxe Twin Room with Tatami Area and Indoor Hot Spring Bath - Non-Smoking
...
  • Room size: 63 m²/678 ft²
  • Country/region view
  • 2 futons and 2 single beds
Enter dates to see prices
Superior Mountain View Japanese Style Room - Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 5 futons
Enter dates to see prices
Suite with Open-Air Bath - Non-Smoking 411 - Room Only
...
  • Room size: 54 m²/581 ft²
  • Garden view
  • 2 single beds and 2 futons
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Arima Onsen Taketoritei Maruyama Ryokan?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to Arima Onsen Taketoritei Maruyama Ryokan?

A stay at Arima Onsen Taketoritei Maruyama Ryokan also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the ryokan. For those who wish to drive their own cars, Arima Onsen Taketoritei Maruyama Ryokan has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the ryokan. If you're looking for an easy way to get around Kobe with private transportation, the ryokan can arrange taxi service.

Is breakfast offered at Arima Onsen Taketoritei Maruyama Ryokan?

Western breakfast is available for guests. There's an additional charge of 3780 JPY for adults and 3500 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the ryokan.

What are my dining options at Arima Onsen Taketoritei Maruyama Ryokan?

Arima Onsen Taketoritei Maruyama Ryokan features an on-site restaurant for your dining convenience. Meals served include breakfast and dinner. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Arima Onsen Taketoritei Maruyama Ryokan?

You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at Arima Onsen Taketoritei Maruyama Ryokan. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering and wireless internet are offered to help your event go smoothly.

What is the smoking policy at Arima Onsen Taketoritei Maruyama Ryokan?

Arima Onsen Taketoritei Maruyama Ryokan does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Arima Onsen Taketoritei Maruyama Ryokan?

Arima Onsen Station is the closest train, metro, or bus station, about 770 m away from Arima Onsen Taketoritei Maruyama Ryokan.

What restaurants are nearby Arima Onsen Taketoritei Maruyama Ryokan?

Arima Onsen Taketoritei Maruyama Ryokan is located in Arima, famous for good restaurants such as Cafethe Gilbee, Mame Kiyo and Mitsumori Tansan Izumi.

What popular shopping places are close to Arima Onsen Taketoritei Maruyama Ryokan?

Arima Onsen Taketoritei Maruyama Ryokan is located in Arima area which features shopping places such as Haifukiya Nishidafudeten.

What are popular attractions near Arima Onsen Taketoritei Maruyama Ryokan?

Arima Onsen Taketoritei Maruyama Ryokan is located in Arima area, which is famous for attractions such as Rose Grass Gallery, Tanasangen Park and Yukiguni Shrine.

What popular natural sightseeing spots are close to Arima Onsen Taketoritei Maruyama Ryokan?

Arima Onsen Taketoritei Maruyama Ryokan is located in the Arima area, which is famous for natural sightseeing destinations such as Tansan-sengen, Atagoyama and Gosho-sengen.

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Explore the neighborhood

What people love about Arima Onsen Taketoritei Maruyama Ryokan

  • 8.8

    Excellent

    "We had booked a traditional Japanese room which came complete with surprisingly comfortable futon mattresses."

    Samuel

    |

    March 5, 2020

  • 8

    Very good

    "Excellent hotel if you just like to have a good dip, with some privacy."

    KOK

    |

    February 26, 2020

  • 9.2

    Exceptional

    "It was absolutely enjoyable."

    Chermaine

    |

    February 10, 2020

Property ranking|Compared to 512 Kobe properties
See all rankings
Service score
9.7/10
Cleanliness score
9.5/10
Room comfort score
9.4/10
Value for money score
8.6/10
Better than
98
%
of Kobe properties
Better than
98
%
of Kobe properties
Better than
98
%
of Kobe properties
Better than
93
%
of Kobe properties
Overall rating:

9.1

Exceptional
1,440 reviews
Cleanliness
9.5
Facilities
9.4
Location
8.5
Read all reviews >
What travelers say they love:
Wondeful customer services , will definitely visit again !
chu-chen from United States
Family with young children
More about Arima Onsen Taketoritei Maruyama Ryokan

More about Arima Onsen Taketoritei Maruyama Ryokan

Arima Onsen Taketoritei Maruyama Ryokan

Learn the meaning of a genuinely relaxing holiday and indulge yourself in all that Kobe has when you stay at Arima Onsen Taketoritei Maruyama Ryokan.
Arima Onsen Taketoritei Maruyama Ryokan provides the best in services and amenities to help make guests feel comfortable. Keep up with all your communications easily with the ryokan's free Wi-Fi. Taxi and shuttle services provided by the ryokan make exploring Kobe even more convenient. Guests can enjoy free parking right at the ryokan.
Front desk services including concierge service and safety deposit boxes can assist with your needs. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the ryokan.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the ryokan are equipped with linen service, blackout curtains and air conditioning. Some rooms at Arima Onsen Taketoritei Maruyama Ryokan even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea at your disposal. Bathroom amenities are just as important as others, and at the ryokan you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Arima Onsen Taketoritei Maruyama Ryokan has vending machines that provide round-the-clock refreshment, at low cost.
Arima Onsen Taketoritei Maruyama Ryokan offers wonderful recreational facilities for guests to enjoy. End your days in total relaxation with a visit to the massage, spa and sauna. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Arima Onsen Taketoritei Maruyama Ryokan is the perfect spot to explore Kobe's fascinating cultural sights and attractions. Experience local culture through architecture at Kobe Port Tower located 13.8 km away.


Reasons to stay here

Facilities at this ryokan are rated higher than 99% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 97% of the city's accommodation.
Staff and service here are considered high quality by past guests whose ratings put it above 98% of the city's options.

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Amenities and facilities
Exceptional
Facilities

9.4

Most talked about facilities

Food & Dining

13 mentions

Breakfast

10 mentions

Housekeeping

6 mentions

Swimming Pool

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage
  • Sauna
  • Spa
  • Ticket services

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas

Dining, drinking, and snacking

  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily cleaning
  • Elevator
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Hair dryer
  • Shower
  • Towels
  • TV
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Asian
Location
1364-1 Arimacho, Kitaku, Arima, Kobe, Japan, 651-1401
Excellent
Location

8.5

Airports

  • Osaka International Airport (ITM)
    17.0 km 27 min drive
  • Kobe Airport (UKB)
    17.8 km 41 min drive

Public transportation

  • Arima Onsen Station
    770 m
  • Arimaguchi
    2.9 km

Hospital or clinic

  • Step Garden Miyaji Dental Clinic
    4.4 km

Shopping

  • KOBE-SANDA PREMIUM OUTLETS®
    9.0 km

Convenience store

  • 7 Eleven
    490 m

Cash withdrawal

  • ATM
    820 m
What's nearby

Popular landmarks

  • Kobe Oji Zoo
    10.2 km
  • Kobe Nunobiki Herb Gardens
    11.4 km
  • Kobe Kitano Museum (Ijinkan-gai)
    11.8 km
  • Ikuta Shrine
    12.5 km
  • Sannomiya Center Gai Shopping Street
    12.6 km
  • Chinatown (Nankinmachi)
    13.3 km
  • Meriken Park
    13.9 km
  • Kobe Port Tower
    13.9 km
  • Kobe Harborland
    14.6 km
  • Kobe Animal Kingdom
    15.9 km

Nearby landmarks

  • Rose Grass Gallery
    60 m
  • Tansan-sengen
    170 m
  • Tanasangen Park
    180 m
  • Yukiguni Shrine
    200 m
  • Hosenji Temple
    210 m
  • Arima Inari Shrine
    240 m
  • Gin no Yu hot spring
    290 m
  • Taiko Hot Spring
    300 m
  • Zuihoji Park
    310 m
  • Haifukiya Nishidafudeten
    320 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests with food allergies or preferences are advised to notify the property in advance via the Special Request box.
  • Guests with children under 12 years old are required to inform the property of children’s age and the number of children 3 days prior to arrival via email. The property’s email address can be found in hotel voucher.
  • The property might not be able to provide special food regarding allergies or special dietary requests.
  • Breakfast starting time may be anytime between 07:30 AM and 09:00 AM. Dinner starting time may be anytime between 06:00 PM and 07:30 PM. Meals will not be served outside the mentioned hours.
  • Dinner costs JPY 12,000 per person per day.
    Breakfast and dinner must be booked at least 3 day(s) in advance via email.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00
  • Reception open until22:00

Getting around

  • Airport transfer fee30000 JPY
  • Distance from city center0.8 Km
  • Travel time to airport (minutes)90

Extras

  • Breakfast charge (unless included in room price)3780 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 29
  • Room voltage100
  • Year property opened1952
  • Most recent renovation1996

Parking

  • Daily parking fee0 JPY

Reviews of Arima Onsen Taketoritei Maruyama Ryokan from real guests

Provided by verified guests of Agoda
9.1
/
10
Cleanliness9.5
Facilities9.4
Location8.5
Room comfort and quality9.4
Service9.7
Value for money8.6
High score for Kobe
Rating
9+ Exceptional (388)
8-9 Excellent (111)
7-8 Very Good (52)
6-7 Good (15)
<6 Below Expectation (12)
Time of the year
Mar - May (158)
Jun - Aug (110)
Sep - Nov (158)
Dec - Feb (152)
All guests (1,010)
All room types
All languages

Show reviews that mention 

Showing 578 verified guest comments
12345
10.0
Exceptional
Brian
Couple
Standard Japanese Style Room - Non-Smoking
Stayed 1 night in January 2020

Amazing Onsen Experience!”

Our first time at a Japanese Onsen Ryokan and the customer service by the staff is exceptional! A++ to every minute detail put in to our stay at Taketoritei Maruyama including breakfast choices, Kaiseki dinner, reception to help us book the JR Express Bus from Arima Onsen to JR Namba OCAT and the Onsen reservation process was as simple as 1 2 3. We had 45mins for each reservation and was more than enough for the both of us. Ryokan cleanliness was A++. Had 2 free mini pouch bags to take home too! Thank You so much Taketoritei Maruyama. Definitely highly recommended and will be back again!!

Reviewed January 14, 2020

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8.8
Excellent
Yingni from Switzerland
Solo traveler
Standard Japanese Style Room - Non-Smoking
Stayed 1 night in April 2016

The private onsen was an unique experience”

The staff of the ryokan was very friendly and helpful. But it will be great, if they could mention in the email that the ryokan was not that close to the station and it will be recommended to book the hotel free shuttle car in advance, as for the people who never were in Arima Onsen before. The restaurants in Arima Onsen are closed very early, and the most restaurants are fully occupied, it will be recommended to book a table in advance as well. The private onsen of the ryokan was a wonderful and unique experience, everything was well organized. Overall its definitely recommended!

Reviewed April 14, 2016

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8.7
Excellent
korakot from Thailand
Couple
Superior City View Japanese Style Room - Non-Smoking
Stayed 2 nights in August 2014

The staffs were very nice and helpful”

1:) Hospitality 2:) Onsen 3:) Quiet location

We were there a bit early because we didn't know that the check in time in Japan is 15:00. So, after a waiting, the staffs came to apologised and led us to the room. They always practiced their Japanese gesture and manner to us, very polite. My fiancé got some souvenirs and a ride to the elevator. The room was quite big, 10 Tatami mats with the living room, toilet, bathtub, balcony and more!! The private Onsen can be booked for 45 mins/time, very nice scene of the forest hill when you're in Onsen. The hotel location can be walk from the Arima Onsen station. Along the way up hill are some diners. However, you can use the hotel transportation. During our stay, we got a lot of problems (555), eg. our suitcase was lock and cannot be open, asking the way to Himeji Castle by using Kansai Through Pass, asking them to help on our brand new camera bought in Kobe because all the menu was in Japanese. Every staffs were really nice and helpful in any troubles. Great experience. Really love this place especially the lovely staffs. TRULY RECOMMENDED. Ohh! You also can enjoy making of Moji every morning at 08:30, tasty!!

Reviewed August 23, 2014

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8.8
Excellent
LEE from Malaysia
Couple
Superior Twin Room with Tatami Area - Non-Smoking
Stayed 1 night in May 2017

Pleasant surprise!”

Meal: We visited for our honeymoon. During dinner the restaurant prepared a nice fish head to celebrate for us! Very thoughtful of them. Breakfast is sumptuous. i fall in love with their earthenware.. Location: further from town, but you could get the tourist office to call the ryokan to pick you from town. and ryokan could send you to anywhere you wish in Arima. Friendly staff, Chinese speaking staff is more than English one. Onsen is all that you pay for. Managed to try 3 outdoor onsen. Quiet, peaceful, privacy. do expect bugs and leaves as it is outdoor and onsen is not covered. You should experience the public bath too! authentic Japanese style. For one night stay, you don't get to explore the ryokan much. Room view is extremely normal and not breathtaking. i booked a big room (golden week, everything expensive) and a bit disappointed with the view. FujiKawaguchiko has much breathtaking view.

Reviewed May 14, 2017

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10.0
Exceptional
Ming from Singapore
Group
Japanese-style Suite with Indoor Hot Spring Bath
Stayed 1 night in October 2017

Fantastic stay made more pleasant by staff and owner”

This is my second stay. This time with group of 8 friends. We booked 4 rooms. 2 renovated, 2 older rooms. Prior to the date I've emailed them asking to eat together and enquiry about private Onsen rooms. The staff replied with perfect English and solve my issues easily. They even make suggestions based on our time schedule, which is thoughtful. They even remember my food allergy (without prompting)! This Ryokan might look a bit well-wore, but if you stayed at the renovated rooms (2/F & 4/F) you wouldn't know it. And the entire staff and owner are so welcoming. I couldn't think of a better place to stay in Arima Onsen

Reviewed October 09, 2017

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9.3
Exceptional
Si from Singapore
Group
Standard Japanese Style Room - Non-Smoking
Stayed 1 night in March 2015

AWESOME PLACE! RECOMMENDED!”

onsen, room & amenities and service

I fell in love with this place! Will definitely stay longer when I come back here again! Only stayed for 1 night but we made reservation for the private onsen times! It was great! We booked maruyama room with dinner & breakfast and it was super filling! Most staffs speak understandable English and the owner of the place was even the one who drove us to the ryoken from arima tourist information! Worthwhile stay! :D

Reviewed April 14, 2015

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9.2
Exceptional
OH from Singapore
Family with teens
Japanese-style Suite with Indoor Hot Spring Bath
Stayed 1 night in January 2020

Fantastic relax ”

Oh I love this place, staffs are friendly n super good service. Meal was great too. Upon our arrival, we never make any phone call for pick up Cos we don’t have auto roam service so we try to walk up the slope to find this hotel. But half way we saw their mini van, to my surprise that their staff stop at the road side and ask an I their guest and with my name on their list. This handsome staff quickly u-turn his van to pick us to the hotel, I’m so impressed with their good service, thumbs up 👍🏻! Never forget this incident in my life .. Will sure come back again to this hotel for onsen relax. Oh yes, thanks another staff ~ Justin! his service was super good and reply promptly when I leave down message. I love Osaka, I love this arima onsen. 👍🏻

Reviewed January 12, 2020

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10.0
Exceptional
Sharon from Malaysia
Group
Standard Japanese Style Room - Non-Smoking
Stayed 1 night in September 2016

Best place ever!!!”

I could not fault anything while I stayed in this ryokan. This is so far the best place ever and I enjoyed every single minutes. The staffs are very friendly and we felt so warmth from their professional service. You must stay in this ryokan if you go to arima onsen!!

Reviewed September 11, 2016

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9.2
Exceptional
Wong from Hong Kong SAR, China
Couple
Superior Mountain View Japanese Style Room - Non-Smoking
Stayed 1 night in December 2019

One of the best onsen hotels in Arima”

The best feature that hotel offers is the 'private outdoor onsen bath' which can be booked only by hotel guests. As a couple, we really enjoyed the convenience and privacy of a private bath, since most hotels in Arima offers public onsen bath only. Breakfast offers both Japanese and western. A good selection of food and very tasty. Only thing unsatisfactory is that towels in the rooms are a bit worn out.

Reviewed December 14, 2019

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8.8
Excellent
Mei from Hong Kong SAR, China
Couple
Deluxe Japanese Style Twin Room with indoor Hot Spring Bath - Non-Smoking
Stayed 1 night in April 2016

Excellent service, onsen and room”

Staff picked up us in the Arima train station, very efficient! They can speak fluently English and Mandarin. We booked a room with private hotspring inside the room, there are many free drinks in the fridge, very good taste of Japanese tea, Nestle coffee machine in the room as well. Hardly could I tell anything I don't like! We also booked outside private onsen for 45 mins each session, theses are gorgeous! Unlimited booking you can make, but you are only allowed to make the second booking after you finish the first one. That is quite fair to all guests! I have to take this opportunity to thank the staff to help us to get my bag which I lost it in JR bus after I checked out the hotel. I send them the email and asked for help. They made a very quick response to help us. We are very appreciated their services.

Reviewed May 24, 2016

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10.0
Exceptional
Alex from Japan
Family with teens
Standard Japanese Style Room - Non-Smoking
Stayed 1 night in December 2016

Family adventures ”

My family came to Japan from Australia and after doing a few days in tokyo, Osaka and Kobe they very much enjoyed the relaxing nature of Arima and the onsens. The dinner at the hotel was delicious and great value for money.

Reviewed December 29, 2016

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10.0
Exceptional
Jinhee from South Korea
Couple
Standard Japanese Style Room - Non-Smoking
Stayed 1 night in April 2019

Fantastic! Cant ask for more!”

Stayed here for 1 night. The onseb shuttle took us from the Arima onsen station and it was such a hassle free commuting. We wanted to havw Kaiseki dinner however it was fully booked so they organised a dinner at a different restaurant. It would have beeb awesome if we could have dinner there. The staff there was extremely friendly and helpful. Would love to stay there again. Highly recommend.

Reviewed April 26, 2019

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9.6
Exceptional
Areum from South Korea
Group
Standard Japanese Style Room - Non-Smoking
Stayed 1 night in January 2018

Amazing experience - highly recommend!”

Everything was impeccable; I was on a sisters' trip and we enjoyed every single moment we spent at this ryokan as well as the adorable town it is located in. Great service and we felt extremely welcomed. We managed to book two private onsen times: one in late afternoon, and the other in early morning the next day. We used the ryokan's public onsen in the evening which was absolutely great as well. I did not like the dinner course as much as I expected (especially for the price we paid) and the chef could not explain what each dish was in English very well. It was worth a try for the first time, though. Next time I visit I will probably just go to the town to get dinner.

Reviewed December 08, 2018

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8.8
Excellent
Diana from Philippines
Couple
Superior City View Japanese Style Room - Non-Smoking
Stayed 2 nights in February 2018

Excellent”

Pros: private onsens were great, shuttle to the town and back made things so easy, good food, English speaking staff, clean rooms, authentic Japanese experience, private dining room assigned to our room, fantastic kobe beef hot pot with the kaiseki dinner, huge and delicious breakfast Cons: not really a con and not the fault of the property but we booked a superior mountain view room with single western style beds but got a Japanese room with city view instead. but in the end it all worked out and the Japanese room was just right for us

Reviewed February 25, 2018

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9.6
Exceptional
HO from Hong Kong SAR, China
Couple
Deluxe Twin Room with Indoor Hot Spring Bath - Non-Smoking
Stayed 1 night in July 2019

Very good experience”

The staff was nice and the room was excellent There would be shuttle to pick you up anywhere at anytime in Arima Onsen. The private hot spring was very good too!

Reviewed July 24, 2019

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9.3
Exceptional
Ivan from United States
Family with young children
Superior City View Japanese Style Room - Non-Smoking
Stayed 1 night in March 2015

Prefect Services and Comfort Hotel”

Private Hot Spring, Best Services, and Care Customer

Good room condition, excellent service, enjoy the private hot spring with family. Hotel located in high level of the hill, so good view but not convenience. Free shuttle to hotel as the Arima information center.

Reviewed March 11, 2015

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9.6
Exceptional
Michelle from United States
Couple
Stayed 1 night in November 2019

Exceptional”

We really enjoyed our time here. The facilities were very clean. The room was comfortable and spacious. We had the traditional room and it was a good experience for us. The staff was also attentive to our needs. Although they know some English, there were still some miscommunication and difficulties. My husband needed to speak Mandarin a couple of times to communicate with the staff. Luckily, my husband was able to communicate with them or else there would have been a lot of misunderstandings. Other than that, we recommend this place. The view is gorgeous and the downtown area is quite quaint (even though we didn’t have the time to explore it too much). We recommend getting to the place early since the shops close early and you would want to reserve the private onsens quickly as they are popular. The separate public Onsens were also nice and my husband and I both noticed that there were hardly anyone in the public Onsens, which is good for those who are feeling a bit shy!

Reviewed December 03, 2019

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9.2
Exceptional
Sally from Hong Kong SAR, China
Couple
Standard Japanese Style Room - Non-Smoking
Stayed 1 night in April 2016

Superb service and facilities”

The service there is amazing. The staff are all very helpful and considerate and can speak different languages including English and Chinese. Very prompt email response before our stay. Warm welcome when we arrive at the hotel with tea and sweets. Great free 45-minutes private onsen session available. Breakfast and dinner are delicious, and the staff there explain each course in detail. Awesome experience - would definitely recommend to anyone who would like a full japanese experience at an onsen hotel.

Reviewed April 17, 2016

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9.2
Exceptional
Chermaine from Singapore
Couple
Superior Mountain View Japanese Style Room - Non-Smoking
Stayed 1 night in February 2020

Exceptional service and lovely private bath ”

Wonderful keiseki experience and comfortable setting for a one-night stay with private onsen experience! It was absolutely enjoyable. Staff were attentive and the dinner was delicious. Would have liked to have been able to decide when the futons were laid out in the afternoon, so we could rest earlier. Other than this, with highly recommend a stay at this ryokan!

Reviewed February 10, 2020

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8.7
Excellent
Dorothy from United States
Couple
Standard Japanese Style Room - Non-Smoking
Stayed 1 night in August 2014

Luxurious experience of the Orima onsen”

Use of private onsens, princess ride, rice cake performance

Ladies, expect a little princess experience right after you checked in to the hotel (won't tell you what as not to ruin your surprise). The hotel let you sign up for time slots to enjoy 1 of 6 private onsens with your spouse. In the morning, there's a very interesting performance of rice cake making and tasting afterwards. You also get a little gift for staying here. The only cons during our stay is that the bathroom (toilet room) in our room smelled a little, other than that, we're really happy and satisfied with our first onsen experience in Japan!

Reviewed August 14, 2014

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