Arion Swiss-Belhotel Bandung

Arion Swiss-Belhotel Bandung

Otto Iskandardinata Street No.16, Bandung City Center, Bandung, Indonesia, 40171
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Deluxe King Arion Swiss-Belhotel Bandung
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    Lobby Arion Swiss-Belhotel Bandung
    Interior view Arion Swiss-Belhotel Bandung
    Interior view Arion Swiss-Belhotel Bandung
    Business Twin Arion Swiss-Belhotel Bandung
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     Arion Swiss-Belhotel Bandung

    Guest reviews

    7.8
    Very good
    /10
    (2294 reviews)See what guests said
    10.0
    Exceptional

    "The room was spacious and clean."

    Norhanin

    -

    November 13, 2018

    8.0
    Excellent room comfort and quality
    Recommended by 84% of guests

    Property highlights

    • 280 meters to public transportation

    • Airport transfer

    • Located in heart of Bandung

    • Free Wi-Fi in all rooms!

    12 travelers are looking at this property right nowBook now before it's too late!
    Excellent
    Location
    8.1
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Bandung Train Station280 m
  • Pasar Dago450 m
  • Floating Market Lembang460 m
  • Cupu Manik Puppet Factory480 m
  • Pasar Baru Trade Center480 m
  • Caesars Palace Night Club & Karaoke490 m
  • The Sports Warehouse500 m
  • Sin Sin Art Shop510 m
  • Bank Indonesia Building520 m
  • Pasar Barang Antik Cikapundung520 m
  • Value for money7.7
    Distance to city center0.5 km
    Location rating8.1
    Nearest airportHusein Sastranegara International Airport (BDO)
    Distance to airport2.9 km
    Select your room
    8.0
    Very good
    Room comfort & quality
    Business Suite Room
    Business Suite Room
    ...
    • Room size: 36 m²/388 ft²
    • Shower
    • 1 king bed
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    Deluxe King
    Deluxe King
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Junior Suite Room
    Junior Suite Room
    ...
    • Room size: 72 m²/775 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Family Suite Room
    Family Suite Room
    ...
    • Room size: 65 m²/700 ft²
    • Street view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Business Suite
    Business Suite
    ...
    • Room size: 36 m²/388 ft²
    • Shower
    • 1 super king bed
    Enter dates to see prices
    Business King Room
    Business King Room
    ...
    • Room size: 38 m²/409 ft²
    • Shower
    • 1 super king bed
    Enter dates to see prices
    Business King
    Business King
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 1 super king bed
    Enter dates to see prices
    Business Twin
    Business Twin
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Have a question for Arion Swiss-Belhotel Bandung?

    What people love about the property

    • 8.0
      Very good

      "Good place to stay"

      Mohd A.

      |

      December 11, 2018

    • 8.8
      Excellent

      "Great at all."

      Lita

      |

      October 23, 2018

    • 7.6
      Very good

      "Pros: hotel staff was pleasant and welcoming."

      Mohd H.

      |

      October 17, 2018

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    More about Arion Swiss-Belhotel Bandung

    More about Arion Swiss-Belhotel Bandung

    9.2
    Exceptional

    "The hotel is very well maintained 7 years ago and now in2018..."

    Nuralyana T.

    |

    December 14, 2018

    An overview

    Show less

    What they offer

    8.0
    Very good

    "Room is big & spacious."

    MARLINA

    |

    January 4, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Indonesian cuisine
    Indonesian cuisine
    Lotus Garden Restaurant
    860 m Indonesian, Japanese
    Ambokueh Kebonjati
    1.3 km Indonesian
    Baso Enggal
    2.2 km Indonesian
    American cuisine
    American cuisine
    KFC BIP
    820 m American
    TFD (The Food Department) Bistro
    900 m American, Asian, European
    Cafe Chiba
    1.1 km American, Italian, Steakhouse
    Asian cuisine
    Asian cuisine
    Fellen
    180 m Asian, Indonesian
    Bebek Garang
    180 m Asian, Indonesian
    Kereta Api Restaurant
    220 m Asian, Indonesian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (2294)Booking.com Reviews (518)
    7.8
    /
    10
    Cleanliness7.9
    Facilities7.4
    Location8.1
    Room comfort and quality8.0
    Service7.9
    Value for money7.7
    Provided by verified guests of Agoda
    All languages
    All guests (2294)
    All room types

    Show reviews that mention 

    Showing 1923 verified guest comments
    12345
    9.2
    Exceptional
    Fuman from Taiwan
    Business traveler
    Deluxe Twin
    Stayed 4 nights in February 2019
    Nice and friendly services ! ”
    Although the facilities of gym are small and room are a bit old, but it’s clean and the breakfast are really good. We feel safe for business trip stay there. Hopefully the room hardware could be update will be much better :-)
    Reviewed February 26, 2019
    9.2
    Exceptional
    Nuralyana from Malaysia
    Family with young children
    Deluxe King
    Stayed 3 nights in December 2018
    Mantap sih after 7 year apart 2nd visit”
    The hotel is very well maintained 7 years ago and now in2018, great options for breakfast as always, ( one reason why i choose this hotel) . Its 10 minutes from airport, if you choose early morning air asia flight (if you know what i mean) this is fitting, they got spa/ in room massage for a very reasonable price , they got nice pool. They are located in the middle of the city, near kartikasari brownies, kampiun bistro halal restorant, kain sulam kana - if you want to make a dress and got it within a day( very nearby)..
    Reviewed December 14, 2018
    Dear Mrs. Nuralyana, Warmest greetings from Arion Swiss Belhotel Bandung! Thank you for your time to share your experience during your recent stay with us. We are very happy to read your comments and learned that you had an enjoyable stay with us. We will share your comments with the team who will surely be more motivated to increase more improvement for the guest satisfaction. Once again thank you for the kind comment and positive feedback. Truly look forward to seeing you and your beloved family again on the next visit. Sincerely yours, Asep Suherman - Room Division Manager
    Responded December 15, 2018
    Arion Swiss-Belhotel Bandung
    7.2
    Very good
    Mika from Indonesia
    Couple
    Deluxe King
    Stayed 1 night in February 2019
    Good location”
    The check-in time was quite long, I have to wait almost 30 minutes just to check-in at 4 pm, but the check-out process was quick. This is an old hotel and I think they need to renew some stuff such as the towel, I got towel with hole on it! The location is really near to the station and central city.
    Reviewed February 18, 2019
    Dear Mrs Mika Thank you for taking the time to tell us about your experience at Arion Swiss Belhotel Bandung, I am truly sorry about the towel condition and the service to change did not meet your expectation; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate action for this towels issues to address the issue and prevent this case happen in the future. We appreciate your sharing and your concern, and hope can give us the opportunity to serve you better in the future. Sincerely yours, Asep Suherman - Room Division Manager
    Responded February 20, 2019
    Arion Swiss-Belhotel Bandung
    9.6
    Exceptional
    Haniza from Malaysia
    Family with young children
    Family Suite Room
    Stayed 3 nights in November 2018
    Best Hotel”
    Best hotel. Food is really good, they change menu everyday. Room is very spacious. I book family suite it has 2 level and really big. Staff is good and friendly, they even ask our feedback about our stay in hotel. i would really recommend this hotel to family travellers
    Reviewed November 30, 2018
    Dear Mrs. Haniza, Warmest Greetings from Arion Swiss Belhotel Bandung, Thank you for spending your precious time to share your recent experience with us. I am happy that you had a great time with us and enjoyed our family suite. Once again, thank you, I expect to have the pleasure to have you again at Swiss Belhotel in the near future. Best Regards, Asep Suherman - Room Division Manager
    Responded December 01, 2018
    Arion Swiss-Belhotel Bandung
    10.0
    Exceptional
    Norhanin from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in November 2018
    spacious room and strategic place”
    the room was so spacious and clean. the hotel was located at a very strategic place. only walk distance to kartika sari and pasar baru. the staff also was very friendly and helpful. highly recommended
    Reviewed November 12, 2018
    Dear Mr. Norhanin Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards, Asep Suherman – Room Division Manager
    Responded November 13, 2018
    Arion Swiss-Belhotel Bandung
    9.6
    Exceptional
    Lita from Indonesia
    Couple
    Business Twin
    Stayed 1 night in October 2018
    review again”
    i booked so many room actually inc junior suite, deluxe, family, and business for 3 Night. facility is great and near the train station. near city centre also. but 1 problem is curtain not tick enough still lightning come inside, for a 4 star hotel it quite minus 干净,市中心,如要去唐人区要坐车2-3公里以内(主要是堵车)。靠近火车站和商场。不清真的这里很多。
    Reviewed November 08, 2018
    Dear Valued Guest, Warmest greetings from Arion Swiss Belhotel Bandung Thank you for your time to share your experience during your recent stay with us. We are very happy to read your comments and learned that you had an enjoyable stay with us. We will share your comments with the team who will surely be more motivated to increase more improvement for the guest satisfaction. I am truly sorry about the curtain condition did not meet your expectation, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate action for this curtain issues to address the issue and prevent this case happen in the future. We appreciate your sharing and your concern, and hope can give us the opportunity to serve you better in the future. Best regards, Asep Suherman - Room Division Manager
    Show more
    Arion Swiss-Belhotel Bandung
    8.8
    Excellent
    Lita from Indonesia
    Group
    Deluxe King
    Stayed 1 night in October 2018
    for wedding room”
    great at all.... staff i gave 3 star not because staff not good, But staff quantity not enaugh. when i was there once only one staff so many custumer.. so i look she pretty a lot thing to do and no one help her. i took 6 room for 1 day. junior family and deluxe. luckyly i book Busines fr9m agoda because i want connecting room with junior suite. last year they linked connecting with deluxe, but now with business...
    Reviewed October 23, 2018
    Dear Valued Guest, It was a great pleasure having you stay at Arion Swiss Belhotel Bandung. Thank you for sharing your constructive feedback about your stay experience with us. I am truly apologize to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Asep Suherman - Room Division Manager
    Responded October 24, 2018
    Arion Swiss-Belhotel Bandung
    8.8
    Excellent
    Georgy from Indonesia
    Family with young children
    Deluxe King
    Stayed 1 night in February 2019
    Spent great weekend”
    Me, my wife and two children are happy during our stay here. Unfortunately there are not enough kids club facility
    Reviewed February 18, 2019
    Dear Mr Georgy Thank you for spending your precious time to share your recent experience with us. I am happy that you had a great time with us but were sorry to hear there were some issues children playground . Please rest assured we have addressed this with the team to ensure we improve on this.I expect to have the pleasure to have you again at Arion Swiss Belhotel in the near future Regards, Asep Suherman Room Division Manager
    Responded February 20, 2019
    Arion Swiss-Belhotel Bandung
    9.2
    Exceptional
    Tuti from Indonesia
    Family with young children
    Business Suite Room
    Stayed 2 nights in February 2019
    Exceptional”
    Friendly staff, spacious and clean room , delicious breakfast
    Reviewed February 06, 2019
    Dear Mrs. Tuti Warmest Greetings from Arion Swiss Belhotel Bandung, Thank you for spending your precious time to share your recent experience with us. I am happy that you had a great time with us. Moreover, we really appreciate your positive feedback regarding all aspects of our hotel and we are thankful of your constructive feedback since it allows us to provide an opportunity to improve our service quality. Once again, thank you, I expect to have the pleasure to have you again at Swiss Belhotel in the near future. Best Regards, Asep Suherman - Room Division Manager
    Responded February 08, 2019
    Arion Swiss-Belhotel Bandung
    3.6
    Percyella from Brunei Darussalam
    Family with teens
    Family Suite Room
    Stayed 4 nights in December 2017
    Disappointing”
    Stay 4 Night aircon was hot, call for service also no use. Hotel location is scary & creepy, No room service the whole 4 nights stay. Staff and front desk not really helpful, have to wait half an hour for check in.
    Reviewed November 12, 2018
    Dear Mrs. Percyella. Thank you for your stay at Arion Swiss Belhotel Bandung. I'm disappointed to know that we were unable to meet your expectations. It was clear that we fell short in some areas. I can appreciate how impact that it was to you. Mrs. Percyella please kindly accept our sincere apologize and I'll be truly honor if you would give us another chance to deliver better services on your next stay at Arion Swiss Belhotel Bandung Best Regards, Asep Suherman - Room Division Manager
    Responded November 13, 2018
    Arion Swiss-Belhotel Bandung
    7.6
    Very good
    Mohd from Singapore
    Group
    Family Suite Room
    Stayed 5 nights in October 2018
    Very good”
    Pros: hotel staff was pleasant and welcoming. Very helpful and accomodating to every needs. Room and bed was spacious. Housekeeping was satisfying with changes of towels daily and topping up of complimentary mineral water. Cons: The staircase to the 2nd floor in the room was old and shaky. It create a loud thump each time going down the stairs. Unsafe for old folks with weak knee condition. Shower tap was broken and unserviceable during the first day of the stay. Maintenance staff came to check and rectify but still the tap became unserviceable after a few of us had shower. And the shower dispense only hot water. After another complain the next day, the maintenance team change the whole shower tap and it works perfectly with hot and cold water. Kudos to the maintenance team for their efficiency.
    Reviewed October 17, 2018
    Dear Valued Guest, Warmest Greetings from Arion Swiss-Belhotel Bandung Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit. Warm Regards, Asep Suherman - Room Division Manager
    Responded October 18, 2018
    Arion Swiss-Belhotel Bandung
    8.0
    Excellent
    SITI from Singapore
    Family with young children
    Family Suite Room
    Stayed 3 nights in November 2018
    Dae-Bak”
    Great Location and if I may add-on : More toilet for family-room
    Reviewed January 15, 2019
    Dear Mrs. Siti, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Best regards, Asep Suherman - Room Division Manager
    Responded January 15, 2019
    Arion Swiss-Belhotel Bandung
    8.0
    Excellent
    SITI from Singapore
    Family with young children
    Family Suite Room
    Stayed 1 night in November 2018
    Santai”
    Great Location and Friendly Staff. If I can add-on maybe more toilet for family room
    Reviewed January 15, 2019
    Dear Mrs. Siti, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Best regards, Asep Suherman - Room Division Manager
    Responded January 15, 2019
    Arion Swiss-Belhotel Bandung
    8.0
    Excellent
    MARLINA from Singapore
    Solo traveler
    Family Suite Room
    Stayed 3 nights in October 2018
    Overall Stay”
    Room is big & spacious. Breakfast is good.
    Reviewed January 04, 2019
    Dear Mrs. Marlina, Thank you for sharing your feedback regarding your stay! I am glad that we were able accommodate a room for you. Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying at Arion Swiss Belhotel Bandung and we hope that you will consider us for your next business trip! Best regards, Asep Suherman - Room Division Manager
    Responded January 15, 2019
    Arion Swiss-Belhotel Bandung
    8.4
    Excellent
    Jeffry from Indonesia
    Family with teens
    Business Twin
    Stayed 1 night in December 2018
    Good breakfast and many variant”
    Sarapannya enak dan banyak variasi, lokasi dekat stasiun kereta bandung, kamar bersih, bantal dan kasurnya enak. Ok lah
    Reviewed December 21, 2018
    Dear Mr. Jeffry, Thank you for your amazing review and the positive comments for the location and level of service provided by our team. We are delighted to hear that you have enjoyed your stay with us. We certainly look forward to welcoming you back to Arion Swiss belhotel Bandung Best regards, Asep Suherman - Room Division Manager
    Responded January 15, 2019
    Arion Swiss-Belhotel Bandung
    8.0
    Excellent
    Mohd from Malaysia
    Family with teens
    Family Suite Room
    Stayed 3 nights in December 2018
    Very good”
    Good place to stay
    Reviewed December 11, 2018
    Dear Mr. Mohd, Warmest greetings from Arion Swiss Belhotel Bandung! Thank you for your time to share your experience during your recent stay with us. We are very happy to read your comments and learned that you had an enjoyable stay with us. We will share your comments with the team who will surely be more motivated to increase more improvement for the guest satisfaction. Once again thank you for the kind comment and positive feedback. Truly look forward to seeing you and your beloved family again on the next visit. Sincerely yours, Asep Suherman - Room Division Manager
    Responded December 12, 2018
    Arion Swiss-Belhotel Bandung
    8.4
    Excellent
    Adriana from Indonesia
    Business traveler
    Deluxe King
    Stayed 1 night in March 2018
    Nice room and clean”
    The hotel is at the city center is only 5 minutes to the train station if there is no crowd. The room is big but the bath room is small.. The breakfast in the hotel is good.. tasty food and a lot of variety.
    Reviewed March 06, 2018
    10.0
    Exceptional
    feera from Indonesia
    Family with young children
    Business Twin
    Stayed 1 night in December 2017
    Short Holiday With Family”
    After 9 yours trip driving through Cikampek-Cipularang highway (on the 1st of December) finally we could have some rest at the hotel. The front office service was fast, the room was spacious, and the location of the hotel was great, didn't bother to grab the car key for another Drive, we walked to Pasar Baru and to Kartika Sari. We would love to go back here for another holiday !
    Reviewed December 04, 2017
    Dear Ms. Feera, We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about hotel. We will be waiting for your next visit to Arion Swiss-Belhotel Bandung. Warms Regards, General Manager Dwi Lies Anggraini
    Responded December 14, 2017
    Arion Swiss-Belhotel Bandung
    9.2
    Exceptional
    Luis from Australia
    Couple
    Business Twin
    Stayed 1 night in December 2013
    Near to train station ”
    Excellent location but I was a bit dissapointed when I arrive there was no large bed available for us. It was only two single bed and the hotel didn’t even try to made some effort to put together to make it big bed !! In the booking stated I want large bed !!
    Reviewed November 09, 2017
    Dear Mr. Luis, Warmest Greetings from Arion Swiss-Belhotel Bandung! We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about hotel. We will be waiting for your next visit to Arion Swiss-Belhotel Bandung. Warm Regards, Dwi Lies Anggraini General Manager
    Responded November 10, 2017
    Arion Swiss-Belhotel Bandung
    8.0
    Excellent
    Debbie from Singapore
    Family with teens
    Deluxe King
    Stayed 2 nights in July 2017
    Travel with Mom and Dad”
    We booked 2 rooms in Arion Swiss-Bellhotel Bandung. One was a Business Room and the other one was Deluxe. Both are excellent in size. But the Business room is brighter and has a marble floor than the Deluxe room. The Deluxe room (4055) was in a weird corner layout and it is dark, because it has no view (blocked by another building. Additionally this Deluxe room 4055 has a carpet floor with a smokey smell (perhaps a smoking room before?). We like the business room with the marble floor and can't fault this. Bathroom cleanliness can be better, but overall acceptable. What is excellent is the breakfast spread (good indonesian / local dishes), which my older parents enjoys so much. The hotel also made extra effort by providing big aqua bottles in the room instead of small bottles.
    Reviewed July 24, 2017
    Dear Ms. Debbie, Warmest Greetings from Arion Swiss-Belhotel Bandung! First, we would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about our hotel service. We sincerely apologize for any inconvenience caused to you. We do hope that you would give us the opportunity to improve our service by returning to Arion Swiss-Belhotel Bandung during your next visit. Warm regards, Dwi Lies Anggraini General Manager
    Responded September 28, 2017
    Arion Swiss-Belhotel Bandung
    12345
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    Arion Swiss-Belhotel Bandung
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Museum of The Asian-African Conference
    • Bandung Train Station is within 0.28 km