Arion Swiss-Belhotel Bandung
Deluxe King Arion Swiss-Belhotel Bandung
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7.8
Very good
/10
(2385 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Better than 94% of properties in Bandung
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Bandung Train Station280 m
  • Pasar Dago450 m
  • Floating Market Lembang460 m
  • Cupu Manik Puppet Factory480 m
  • Pasar Baru Trade Center480 m
  • Caesars Palace Night Club & Karaoke490 m
  • The Sports Warehouse500 m
  • Sin Sin Art Shop510 m
  • Bank Indonesia Building520 m
  • Pasar Barang Antik Cikapundung520 m
  • Free Wi-Fi

    Arion Swiss-Belhotel Bandung

    Otto Iskandardinata Street No.16, Bandung City Center, Bandung, Indonesia, 40171 - See map
    "The hotel is very well maintained 7 years ago and now in2018, great options for breakfast as always, ( one reason why i choose this hotel) ."
    Nuralyana T. - December 14, 2018
    Exceptional reputation
    Recommended by 83% of guests
    Excellent comfort
    8.0 room quality and comfort
    • 240 meters to public transportation

    • Airport transfer

    • Located in heart of Bandung

    • Free Wi-Fi in all rooms!

    • Sauna

    5 travelers are looking at this property right now

    Book now before it's too late!

    Value for money7.7
    Distance to city center0.5 km
    Location rating8.1
    Nearest airportHusein Sastranegara International Airport (BDO)
    Distance to airport2.9 km

    Rooms available at Arion Swiss-Belhotel Bandung

    8.0
    Very good
    Room comfort & quality
    Business Suite Room
    Business Suite Room
    ...
    • Room size: 36 m²/388 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe King
    Deluxe King
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Junior Suite Room
    Junior Suite Room
    ...
    • Room size: 72 m²/775 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Family suite room
    Family suite room
    ...
    • Room size: 65 m²/700 ft²
    • Street view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Business Suite
    Business Suite
    ...
    • Room size: 36 m²/388 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Business King Room
    Business King Room
    ...
    • Room size: 38 m²/409 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Business Twin
    Business Twin
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 2 single beds
    Enter dates to see prices

    What people love about Arion Swiss-Belhotel Bandung

    • 8.4
      Excellent

      "Tasty food and a lot of variety."

      Adriana L.

      |

      March 6, 2018

    • 7.6
      Very good
      Staff 

      "Pros: hotel staff was pleasant and welcoming."

      Mohd H.

      |

      October 17, 2018

    • 10.0
      Exceptional
      Staff 

      "The staff also was very friendly and helpful."

      Norhanin

      |

      November 13, 2018

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    More about Arion Swiss-Belhotel Bandung

    More about Arion Swiss-Belhotel Bandung

    8.0
    Very good

    "Good place to stay"

    Mohd A.

    |

    December 11, 2018

    An overview

    Show less

    What they offer

    8.0
    Very good
    Spaciousness

    "Room is big & spacious."

    MARLINA

    |

    January 4, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Indonesian cuisine
    Indonesian cuisine
    Lotus Garden Restaurant
    860 m Indonesian, Japanese
    Ambokueh Kebonjati
    1.3 km Indonesian
    Baso Enggal
    2.2 km Indonesian
    American cuisine
    American cuisine
    KFC BIP
    820 m American
    TFD (The Food Department) Bistro
    900 m American, Asian, European
    Cafe Chiba
    1.1 km American, Italian, Steakhouse
    Asian cuisine
    Asian cuisine
    Fellen
    180 m Asian, Indonesian
    Bebek Garang
    180 m Asian, Indonesian
    Kereta Api Restaurant
    220 m Asian, Indonesian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Arion Swiss-Belhotel Bandung from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (2385)Booking.com Reviews (466)
    7.8
    /
    10
    Cleanliness7.9
    Facilities7.4
    Location8.1
    Room comfort and quality8.0
    Service7.9
    Value for money7.7
    All languages
    All guests (2385)
    All room types

    Show reviews that mention 

    Showing 1967 verified guest comments
    12345
    8.4
    Excellent
    Edwart from Indonesia
    Family with young children
    Family suite room
    Stayed 1 night in May 2019

    Excellent”

    Big rooms, clean hotel, friendly staff. Stay during Ramadan (fasting month) so alcohol drinks is not served, was a pity for me. Pool with pool bar is available at roof top but in peak season it seems to small. Still valuable place to stay in Bandung with family

    Reviewed June 30, 2019

    Dear Mr Edwart Warmest greetings from Arion Swiss Belhotel Bandung! Thank you for your time to share your experience during your recent stay with us. We are very happy to read your comments and learned that you had an enjoyable stay with us. We will share your comments with the team who will surely be more motivated to increase more improvement for the guest satisfaction. Once again thank you for the kind comment and positive feedback. Truly look forward to seeing you and your beloved family again on the next visit. Best Regards Asep Suherman Room Division Manager

    Responded July 09, 2019
    Arion Swiss-Belhotel Bandung
    8.4
    Excellent
    Astrid from Indonesia
    Family with young children
    Deluxe Twin
    Stayed 3 nights in July 2019

    Excellent”

    I love the location which is near by the station. No need to worry about the train noise because they are barely heard. The size of the room is fascinating (I stayed in a business room). The amenities are a bit outdated but that’s not a big deal for me. My concern is the food menu which for me needs more “upgrade” for a 4 star hotels. Other than that everything is wonderful.

    Reviewed July 09, 2019

    Dear Ms Astrid It was a great pleasure having you stay at Arion Swiss Belhotel Bandung. Thank you for sharing your feedback about your stay experience with us. I am truly apologize to hear about your unpleasant experience regarding the amenities and the menu at our restaurant , however I will address this issue to related department for improvement. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies and will continue in our improvement efforts to provide excellent service to our guests. Once again, thank you for staying with us. We look forward to serve your better in near future Regards Asep Suherman Room Division manager

    Responded July 27, 2019
    Arion Swiss-Belhotel Bandung
    8.0
    Excellent
    Pua from Singapore
    Family with teens
    Business Twin
    Stayed 2 nights in June 2019

    Good value and location ”

    The hotel is located 10 - 15 mins' walk from the train station. However, the pedestrian walkway is not great for luggage on wheels. We were allowed to check in early and initially allocated a dark twin room on the ground floor with windows facing another building. I explained to the reception that I had booked the room based on Agoda's description that it would be a room with city view. The reception took in my feedback and switched me to a brighter room on the 4th level, I was happy with the change. Room was spacious but the sink pipe leaked and could not be fixed. Breakfast selection was pretty good for the price paid. The hotel staff, Pak Tedy had been very helpful and friendly, he spoke English and was able to arrange a driver and car for our full day trip around Bandung at a reasonable rate.

    Reviewed June 28, 2019

    Dear Mr Pua Warmest greetings from Arion Swiss Belhotel Bandung! Thank you for your time to share your experience during your recent stay with us. We are very happy to read your comments and learned that you had an enjoyable stay with us, specially our rooms,Reception staff who had helped to changed the room and Mr Teddy who was very helpful and friendly We will share your comments with the team who will surely be more motivated to increase more improvement for the guest satisfaction. Once again thank you for the kind comment and positive feedback. Truly look forward to seeing you and your beloved family again on the next visit. Best Regards Asep Suherman Room Division Manager Sincerely yours,

    Responded June 30, 2019
    Arion Swiss-Belhotel Bandung
    8.0
    Excellent
    Surya from Indonesia
    Family with teens
    Deluxe King Room
    Stayed 2 nights in July 2019

    Very good”

    Just worth it..

    Reviewed July 13, 2019

    Dear Mr Surya Warmest greetings from Arion Swiss Belhotel Bandung! Thank you for your time to share your experience during your recent stay with us. We are very happy to read your comments and learned that you had an enjoyable stay with us,specially our room size,hotel location and our food which so many variety. We will share your comments with the team who will surely be more motivated to increase more improvement for the guest satisfaction. Once again thank you for the kind comment and positive feedback. Truly look forward to seeing you and your beloved family again on the next visit. Regards Asep Suherman Room Division Manager

    Responded July 27, 2019
    Arion Swiss-Belhotel Bandung
    9.2
    Exceptional
    Surjadi from Indonesia
    Family with teens
    Deluxe King
    Stayed 1 night in March 2019

    Good hotel”

    Large room, feel convenience with all facilities. Since hotel might be built more than 25 years when only limited people having mobile phone and gadget, so room not equipped by many electrical plugs as provided by many new hotels. So it's better if you could prepare T socket plug when staying here.

    Reviewed March 11, 2019

    Dear Mr Surjadi Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked the size of the room but were sorry to hear there were some issues with T socket plug . Please rest assured we have addressed this with the team to ensure we improve on this issue.We appreciate your sharing and your concern, and hope can give us the opportunity to serve you better in the future. Kind regards Asep Suherman - Room Division Manager

    Responded March 12, 2019
    Arion Swiss-Belhotel Bandung
    8.0
    Excellent
    monika from Indonesia
    Family with young children
    Business King Room
    Stayed 2 nights in March 2019

    Close to the railway station”

    We chose this hotel coz it close to Bandung train station (5 minutes walk). The front traffic is not so crowd too and it is a two-way street (since front street of some hotel in Bandung is one-way street).

    Reviewed March 10, 2019

    Dear Ms Monika Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards, Asep Suherman – Room Division Manager

    Responded March 12, 2019
    Arion Swiss-Belhotel Bandung
    9.2
    Exceptional
    Fuman from Taiwan
    Business traveler
    Deluxe Twin
    Stayed 4 nights in February 2019

    Nice and friendly services ! ”

    Although the facilities of gym are small and room are a bit old, but it’s clean and the breakfast are really good. We feel safe for business trip stay there. Hopefully the room hardware could be update will be much better :-)

    Reviewed February 26, 2019

    Dear Mr Fuman, Warmest Greetings from Arion Swiss Belhotel Bandung, Thank you for spending your precious time to share your recent experience with us. I am happy that you had a great time with us. Moreover, we really appreciate your positive feedback regarding all aspects of our hotel and we are thankful of your constructive feedback since it allows us to provide an opportunity to improve our service quality. Once again, thank you, I expect to have the pleasure to have you again at Swiss Belhotel in the near future. Best Regards, Asep Suherman Room Division Manager

    Responded April 24, 2019
    Arion Swiss-Belhotel Bandung
    6.0
    Kalalina from Indonesia
    Business traveler
    Deluxe King Room
    Stayed 2 nights in July 2019

    Old kind hotel”

    This hotel is average , a bit old , not so comfortable

    Reviewed July 17, 2019

    Dear Kalalina It was a great pleasure having you stay at Arion Swiss Belhotel Bandung. Thank you for sharing your feedback about your stay experience with us. I am truly apologize to hear about your unpleasant experience .However I will address this issue to related department for improvement,while we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies and will continue in our improvement efforts to provide excellent service to our guests. Once again, thank you for staying with us. Regards Aseh Suherman Room Division manager

    Responded July 27, 2019
    Arion Swiss-Belhotel Bandung
    9.2
    Exceptional
    rita from Indonesia
    Group
    Business King
    Stayed 1 night in July 2019

    Overall good”

    We booked 3 rooms business and liked it because it big, large bed, and has a sofa, and clean only the breakfast not much variety, the place is near to station and Kartika sari, nice place

    Reviewed July 08, 2019

    Dear Ms Rita Warmest greetings from Arion Swiss Belhotel Bandung! Thank you for your time to share your experience during your recent stay with us. We are very happy to read your comments and learned that you had an enjoyable stay with us. We will share your comments with the team who will surely be more motivated to increase more improvement for the guest satisfaction. Once again thank you for the kind comment and positive feedback. Truly look forward to seeing you and your beloved family again on the next visit. Best Regards Asep Suherman Room Division Manager

    Responded July 09, 2019
    Arion Swiss-Belhotel Bandung
    8.8
    Excellent
    Belinda from Indonesia
    Family with young children
    Business King
    Stayed 1 night in April 2019

    Nice hotel”

    Nice Hotel to stay while in Bandung. I like the nice staffs who always ready to help.

    Reviewed July 08, 2019

    Dear Ms Belinda Warmest greetings from Arion Swiss Belhotel Bandung! Thank you for your time to share your experience during your recent stay with us. We are very happy to read your comments and learned that you had an enjoyable stay with us. We will share your comments with the team who will surely be more motivated to increase more improvement for the guest satisfaction. Once again thank you for the kind comment and positive feedback. Truly look forward to seeing you and your beloved family again on the next visit. Best Regards Asep Suherman Room Division Manager

    Responded July 09, 2019
    Arion Swiss-Belhotel Bandung
    6.4
    Good
    AMALIA from Indonesia
    Family with teens
    Deluxe Twin
    Stayed 1 night in May 2019

    Location is key”

    Super late check-in, thankfully the process was prompt. Room was dark, and one of the AC was leaking. Substitute breakfast for sahur meal which was decent. 10 minutes walk to Bandunh Station through the basement parking.

    Reviewed May 20, 2019

    Dear Ms Amalia It was a great pleasure having you stay at Arion Swiss Belhotel Bandung. Thank you for sharing your feedback about your stay experience with us. I am truly apologize to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. Once again, thank you for staying with us. We look forward to welcoming you again and please giving us another opportunity to serve you better. Best Regards Asep Suherman Room Division Manager

    Responded May 28, 2019
    Arion Swiss-Belhotel Bandung
    9.2
    Exceptional
    Nuralyana from Malaysia
    Family with young children
    Deluxe King
    Stayed 3 nights in December 2018

    Mantap sih after 7 year apart 2nd visit”

    The hotel is very well maintained 7 years ago and now in2018, great options for breakfast as always, ( one reason why i choose this hotel) . Its 10 minutes from airport, if you choose early morning air asia flight (if you know what i mean) this is fitting, they got spa/ in room massage for a very reasonable price , they got nice pool. They are located in the middle of the city, near kartikasari brownies, kampiun bistro halal restorant, kain sulam kana - if you want to make a dress and got it within a day( very nearby)..

    Reviewed December 14, 2018

    Dear Mrs. Nuralyana, Warmest greetings from Arion Swiss Belhotel Bandung! Thank you for your time to share your experience during your recent stay with us. We are very happy to read your comments and learned that you had an enjoyable stay with us. We will share your comments with the team who will surely be more motivated to increase more improvement for the guest satisfaction. Once again thank you for the kind comment and positive feedback. Truly look forward to seeing you and your beloved family again on the next visit. Sincerely yours, Asep Suherman - Room Division Manager

    Responded December 15, 2018
    Arion Swiss-Belhotel Bandung
    10.0
    Exceptional
    Norhanin from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in November 2018

    spacious room and strategic place”

    the room was so spacious and clean. the hotel was located at a very strategic place. only walk distance to kartika sari and pasar baru. the staff also was very friendly and helpful. highly recommended

    Reviewed November 12, 2018

    Dear Mr. Norhanin Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards, Asep Suherman – Room Division Manager

    Responded November 13, 2018
    Arion Swiss-Belhotel Bandung
    9.6
    Exceptional
    Lita from Indonesia
    Couple
    Deluxe Twin Room
    Stayed 1 night in October 2018

    review again”

    i booked so many room actually inc junior suite, deluxe, family, and business for 3 Night. facility is great and near the train station. near city centre also. but 1 problem is curtain not tick enough still lightning come inside, for a 4 star hotel it quite minus 干净,市中心,如要去唐人区要坐车2-3公里以内(主要是堵车)。靠近火车站和商场。不清真的这里很多。

    Reviewed November 08, 2018

    Dear Valued Guest, Warmest greetings from Arion Swiss Belhotel Bandung Thank you for your time to share your experience during your recent stay with us. We are very happy to read your comments and learned that you had an enjoyable stay with us. We will share your comments with the team who will surely be more motivated to increase more improvement for the guest satisfaction. I am truly sorry about the curtain condition did not meet your expectation, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate action for this curtain issues to address the issue and prevent this case happen in the future. We appreciate your sharing and your concern, and hope can give us the opportunity to serve you better in the future. Best regards, Asep Suherman - Room Division Manager

    Show more
    Arion Swiss-Belhotel Bandung
    8.8
    Excellent
    Lita from Indonesia
    Group
    Deluxe King
    Stayed 1 night in October 2018

    for wedding room”

    great at all.... staff i gave 3 star not because staff not good, But staff quantity not enaugh. when i was there once only one staff so many custumer.. so i look she pretty a lot thing to do and no one help her. i took 6 room for 1 day. junior family and deluxe. luckyly i book Busines fr9m agoda because i want connecting room with junior suite. last year they linked connecting with deluxe, but now with business...

    Reviewed October 23, 2018

    Dear Valued Guest, It was a great pleasure having you stay at Arion Swiss Belhotel Bandung. Thank you for sharing your constructive feedback about your stay experience with us. I am truly apologize to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Asep Suherman - Room Division Manager

    Responded October 24, 2018
    Arion Swiss-Belhotel Bandung
    6.4
    Good
    Astari from Indonesia
    Family with teens
    Deluxe King
    Stayed 2 nights in April 2019

    Great location, reasonable price”

    The first night the aircond wasnt functioning well but they fixed it the day after. It took a long time for them also to drop my extra bed request. When i asked to clean up the room one of the staff (wearing uniform) was playing with the phone inside other guest room (empty) and put her legs on the table, noticing i was there she never put her legs down still. At the end the other cleaning officer came to me and asked if i needed something. In general still good, just maybe they need to train the staff better in manners.

    Reviewed April 18, 2019

    Dear Mrs Astari, Warmest greetings from Swiss Belhotel Bandung It is with sincere regret that we note your dissatisfaction with the quality of your stay and I will investigate your comment about attitude in my team, as we always strive to deliver our best, I truly hope you will have the opportunity to stay with us again and allow me to show you the improvement . Once again thank you so much for sharing the information and the advice given. Sincerely yours, Asep Suherman Room Division Manager

    Responded April 20, 2019
    Arion Swiss-Belhotel Bandung
    7.2
    Very good
    Mika from Indonesia
    Couple
    Deluxe King
    Stayed 1 night in February 2019

    Good location”

    The check-in time was quite long, I have to wait almost 30 minutes just to check-in at 4 pm, but the check-out process was quick. This is an old hotel and I think they need to renew some stuff such as the towel, I got towel with hole on it! The location is really near to the station and central city.

    Reviewed February 18, 2019

    Dear Mrs Mika Thank you for taking the time to tell us about your experience at Arion Swiss Belhotel Bandung, I am truly sorry about the towel condition and the service to change did not meet your expectation; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate action for this towels issues to address the issue and prevent this case happen in the future. We appreciate your sharing and your concern, and hope can give us the opportunity to serve you better in the future. Sincerely yours, Asep Suherman - Room Division Manager

    Responded February 20, 2019
    Arion Swiss-Belhotel Bandung
    8.4
    Excellent
    zuadi from Indonesia
    Family with young children
    Deluxe King
    Stayed 1 night in June 2019

    closes with train station”

    one of best location in bandung

    Reviewed June 14, 2019

    Dear Mr Zuadi Warmest greetings from Arion Swiss Belhotel Bandung! Thank you for your time to share your experience during your recent stay with us. We are very happy to read your comments and learned that you had an enjoyable stay with us,. We will share your comments with the team who will surely be more motivated to increase more improvement for the guest satisfaction. Once again thank you for the kind comment and positive feedback. Truly look forward to seeing you and your beloved family again on the next visit. Best regards Asep Suherman Room Division Manager

    Responded June 15, 2019
    Arion Swiss-Belhotel Bandung
    8.4
    Excellent
    Adriana from Indonesia
    Business traveler
    Deluxe King
    Stayed 1 night in March 2018

    Nice room and clean”

    The hotel is at the city center is only 5 minutes to the train station if there is no crowd. The room is big but the bath room is small.. The breakfast in the hotel is good.. tasty food and a lot of variety.

    Reviewed March 06, 2018
    10.0
    Exceptional
    feera from Indonesia
    Family with young children
    Business Twin
    Stayed 1 night in December 2017

    Short Holiday With Family”

    After 9 yours trip driving through Cikampek-Cipularang highway (on the 1st of December) finally we could have some rest at the hotel. The front office service was fast, the room was spacious, and the location of the hotel was great, didn't bother to grab the car key for another Drive, we walked to Pasar Baru and to Kartika Sari. We would love to go back here for another holiday !

    Reviewed December 04, 2017

    Dear Ms. Feera, We would like to thank you for your interest to our hotel as your residential place to stay in Bandung and we do appreciate for your reviews about hotel. We will be waiting for your next visit to Arion Swiss-Belhotel Bandung. Warms Regards, General Manager Dwi Lies Anggraini

    Responded December 14, 2017
    Arion Swiss-Belhotel Bandung
    12345
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    Arion Swiss-Belhotel Bandung
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Museum of The Asian-African Conference
    • Bandung Train Station is within 0.28 km