Aristocrat Residence & Hotel
Free Wi-Fi

Aristocrat Residence & Hotel

Serendipity Road, Serendipity Beach, Sihanoukville, Cambodia
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Deluxe Double Room Pool View Aristocrat Residence & Hotel
Deluxe Double Room Pool View
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     Aristocrat Residence & Hotel
    Deluxe Double Room Pool View Aristocrat Residence & Hotel
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     Aristocrat Residence & Hotel

    Guest reviews

    7.3
    Very good
    /10
    (146 reviews)See what guests said
    9.6
    Exceptional

    "Love the wooden bathtub, delightful!"

    kenneth

    -

    April 28, 2018

    7.9
    Very good room comfort and quality

    Property highlights

    Things you'll love

    • 90 meters to the beach

    • Located in heart of Sihanoukville

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    Excellent
    Location
    8.5
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Eden30 m
  • M'lop Tapang30 m
  • Serendipity Beach Pier80 m
  • Scuba Nation Diving Center150 m
  • Unique290 m
  • Monkey Republic Bungalows350 m
  • Mick & Craig's Sanctuary400 m
  • Eco-Trek Tours400 m
  • Casablanca Books410 m
  • Koh Meas Mini-Mart460 m
  • This property is in high demand!

    Last booked 6 hours ago

    Value for money6.8
    Distance to city center2.8 km
    Location rating8.5
    Nearest airportSihanouk International Airport (KOS) - Cambodia
    Distance to airport13.3 km
    Select your room
    7.9
    Very good
    Room comfort & quality
    Deluxe Twin Room with Pool View
    Deluxe Twin Room with Pool View
    ...
    • Room size: 34 m²/366 ft²
    • Pool view
    • 2 single beds
    Enter dates to see prices
    Deluxe Double Room Pool View
    Deluxe Double Room Pool View
    ...
    • Room size: 34 m²/366 ft²
    • Sea view
    • 1 double bed
    Enter dates to see prices
    Superior Triple Room
    Superior Triple Room
    ...
    • Room size: 65 m²/700 ft²
    • Shower
    • 3 single beds
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Room size: 68 m²/732 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Superior Suite
    Superior Suite
    ...
    • Room size: 68 m²/732 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Twin Room with Pool View
    Twin Room with Pool View
    ...
    • Room size: 34 m²/366 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Superior Triple Room
    Superior Triple Room
    ...
    • Room size: 65 m²/700 ft²
    • Sea view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Deluxe Double Room with Sea View
    Deluxe Double Room with Sea View
    ...
    • Room size: 34 m²/366 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Sea View
    Deluxe Twin Sea View
    ...
    • Room size: 34 m²/366 ft²
    • Sea view
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin Room with Sea View
    Deluxe Twin Room with Sea View
    ...
    • Room size: 34 m²/366 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Have a question for Aristocrat Residence & Hotel?

    What people love about the property

    • 8.4
      Excellent

      "There is great variety of food for breakfast."

      Vuochly

      |

      October 28, 2017

    • 7.2
      Very good

      "Good food and nice place."

      Co

      |

      November 16, 2017

    • 7.2
      Very good

      "I had room 411 which had a nice view of the ocean and the breakfast was pretty good as we binge there in the morning."

      Co

      |

      November 16, 2017

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    More about Aristocrat Residence & Hotel

    More about Aristocrat Residence & Hotel

    7.2
    Very good

    "Overall, pretty comfortable hotel with convenient amenities..."

    MIEW L.

    |

    November 21, 2017

    An overview

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    What they offer

    10.0
    Exceptional

    "Close to beach, friendly staff."

    Zachary

    |

    October 30, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (146)Booking.com Reviews (86)
    7.3
    /
    10
    Cleanliness7.5
    Facilities6.7
    Location8.5
    Room comfort and quality7.9
    Service7.3
    Value for money6.8
    Provided by verified guests of Agoda
    All languages
    All guests (146)
    All room types
    Showing 94 verified guest comments
    12345
    6.4
    Good
    Ali from Thailand
    Couple
    Deluxe Twin Room with Pool View
    Stayed 4 nights in February 2019
    Chinese Hotel”
    Sihanoukville is now a China town. We were the only foreigners there. They destroyed almost all the cosy small restaurants on the beach. It's not worth to come to this town anymore.
    Reviewed February 25, 2019
    8.0
    Excellent
    Calvin from United States
    Solo traveler
    Deluxe Double Room Pool View
    Stayed 6 nights in December 2015
    Great Room and Location/Customer Service Poor”
    Cleanliness, Location, View
    Great hotel, I will stay afain, but I hope they improve in the area of customer service. I was staying for awhile and was only given 3 hangers. They promised me more, but when I asked again on the second day, I was told it was not possible. Really. I was also promised to use an iron. I was rented a very dirty motorbike and smelly helmet. I stopped asking the front desk anything. They were often rude and unwelcoming. I bought my own hangers and iron. If I wanted anything, I did it myself. I loved my room, view, and breakfast that might get me to take another chance, but if I ever stay there again and treated the same, it will be the last time.
    Reviewed January 01, 2016
    8.4
    Excellent
    Anthony from Cambodia
    Solo traveler
    Deluxe Double Room Pool View
    Stayed 20 nights in March 2018
    slightly expensive but superior to others in the same price range”
    A very smart hotel, housekeeping exceptional, staff very good English and very friendly. Definitely recommend the breakfast on the 8th floor, the omlette extremely tasty. My only disappointment was the frequency of power cuts, probably not the hotels fault but back up was sometimes inadequate
    Reviewed April 13, 2018
    7.2
    Very good
    ron from Australia
    Couple
    Deluxe Double Room Pool View
    Stayed 7 nights in March 2018
    The reason for a 3 for facilities as our 7 day stay on the 7th floor the lift was out of action and had to use the stairs. Also the pool was out of action for 2 days. Breakfast was good. Hot water take 15minutes to warm up and pressure poor. Staff good.
    Reviewed March 17, 2018
    7.2
    Very good
    MIEW from Malaysia
    Family with teens
    Superior Triple Room
    Stayed 1 night in November 2017
    Convenient Location”
    The hotel is centrally located, near to the Pier for boats to Koh Rong / Koh Rong Sanloem islands. Lovely view of the sea while having your breakfast at the restaurant. Overall, pretty comfortable hotel with convenient amenities around it. Only issue we faced was lots of mosquitoes in the bathroom. Bring an inset repellent if you can.
    Reviewed November 21, 2017
    Dear Sir/Madam, Warm greeting from Aristocrat Residence & Hotel. Thanks for taking your valuable time to come back with your good review. We would like to take this opportunity to say apology to you that our bathroom had a lot of mosquitoes which made your stay inconveniently. Our team is looking forward to welcoming you for the next trip. With kind regards, Yary (Ms) Aristocrat Residence & Hotel
    Responded March 02, 2018
    Aristocrat Residence & Hotel
    7.2
    Very good
    MIEW from Malaysia
    Family with teens
    Superior Triple Room
    Stayed 1 night in November 2017
    Great location. ”
    We had a triple room and is pretty decent with sea view. Breakfast is sufficient and has the best sea view which makes your appetite better. Location is great with bars, restaurants and shops around. One will never get hungry here as there are few 24hrs restaurant around. Is located just 100mtrs from the pier for those visiting Koh Rong would be convenient. Satisfied with our stay here.
    Reviewed November 19, 2017
    8.0
    Excellent
    stephen from United Kingdom
    Solo traveler
    Junior Suite
    Stayed 6 nights in December 2016
    Very ordinary ”
    Just had 8 day stay hear , booked suite room with sea view which was great, room very clean and big , no mini bar no phone so no room service , I asked staff about this and was told room wasn't finished as i was the first guest to stay there after renovation , but after constantly asking for mini bar to be stocked and the need for a phone nothing was done during my time there just lots of smiles from staff ???? So I gave up the lifts also a joke I must have spent 30 hrs waiting for that lift , but excellent location and nice rooms just need to sort out some amenities
    Reviewed January 04, 2017
    8.3
    Excellent
    Anh from Vietnam
    Solo traveler
    Deluxe Double Room Pool View
    Stayed 2 nights in January 2016
    Good location, nice hotel”
    New hotel, close to the beach and friendly staff
    It was nice staying at DO Resort hotel, helpful staff. Hotel is very close to beach and pick-up point of ferry. Plus, it is located at the heart of Sihanoukville where lots of tourists stay. Highly recommended!!!
    Reviewed January 08, 2016
    8.0
    Excellent
    Taishi from Japan
    Group
    Deluxe Double Room Pool View
    Stayed 2 nights in March 2015
    Nice location and very convenient”
    Location, View, Clean
    The location and view were very nice. The hotel is close to the beach. So, it is very convenient to go to the beach, but a bit noisy for it at night. But, even if it's noisy, the location and convenience are more than that.
    Reviewed March 24, 2015
    8.7
    Excellent
    Patrick from United States
    Couple
    Deluxe Double Room Pool View
    Stayed 2 nights in May 2014
    Call first and ask about elevator, pool, and bar. ”
    NEW HOTEL, CLEAN, FRIENDLY STAFF
    I was under the impression that I was going to be staying in a hotel with a bar and pool on the roof and an elevator to take me to the 3rd or 4th floor where my room is located. WRONG. The hotel isn't finished being built yet!! I got put on the 3rd or 4th floor I can't remember but it is VERY HOT and walking up and down steps all day to come in and out of the hotel is not fun. I would recommend calling first to make sure the hotel is finished before you go... there is a better hotel that is finished right next to this one that is finished so you can enjoy the pool instead of swimming in the dirty beach water. Sooo.... in summary.... No restaurant, no bar, no pool, no elevator, but you will pay for it. Ripoff for now.
    Reviewed May 17, 2014
    8.0
    Excellent
    Markus from Germany
    Solo traveler
    Deluxe Double Room Pool View
    Stayed 1 night in April 2014
    just one night”
    comfortable room, very good location, new and clean
    Although the Hotel is still not finshed, it is a good choice because of its very good location on Serendipity Road near to the pier and beach. The room is clean and comfortable. It is good for some nights and the price is ok.
    Reviewed April 18, 2014
    10.0
    Exceptional
    Zachary from United States
    Solo traveler
    Deluxe Double Room Pool View
    Stayed 3 nights in November 2017
    Not Bad”
    Close to beach, friendly staff. Nice room with view of water from balcony.
    Reviewed October 30, 2018
    9.6
    Exceptional
    kenneth from United States
    Couple
    Deluxe Twin Room with Pool View
    Stayed 1 night in April 2018
    Exceptional”
    love the wooden bathtub, delightful! breakfast buffet ok
    Reviewed April 28, 2018
    9.6
    Exceptional
    kenneth from United States
    Couple
    Stayed 1 night in August 2017
    Exceptional”
    The bath here is amazing a very large wooden tub 100% relaxing just love it buffet is well above average clean rooms, quite large staff good location right in the middle of it all rated AAAAA
    Reviewed August 28, 2017
    Dear Kenneth, Warm greeting from Aristocrat Residence & Hotel. Thanks for sparing your time to share though on with us on agoda. We are really delighted that you enjoy staying at our hotel. It is always encourage when customer acknowledged our good points about us. We, Aristocrat team, will try hard to work and give customer better service. We are looking forward to seeing you again for your next trip in Cambodia. Your sincerely,
    Responded August 30, 2017
    Aristocrat Residence & Hotel
    9.2
    Exceptional
    kenneth from United States
    Couple
    Deluxe Double Room Pool View
    Stayed 1 night in April 2017
    good breakfast”
    our room had a free standing bath tub that was amazing would book again on this alone
    Reviewed May 02, 2017
    Dear kenneth , Thanks for sparing your time to write your feedback. We are really much appreciate to read your comment. It is the part to encourage our team to try to give customer better service. We hope to see and pleasure of welcoming you again for your next trip. Kind regards,
    Responded August 19, 2017
    Aristocrat Residence & Hotel
    8.7
    Excellent
    Walter from Canada
    Solo traveler
    Deluxe Double Room Pool View
    Stayed 2 nights in February 2016
    Nice hotel”
    Location staff and balcony
    Good stay needs some minor construction tweaks as it is new. Booked Ocean view room.... really isn't till you get to 5th or 6th floor. Good place for the kids to watch the nightly fireworks.
    Reviewed February 27, 2016
    8.7
    Excellent
    Michael from Australia
    Solo traveler
    Deluxe Twin Room with Pool View
    Stayed 2 nights in May 2015
    Diamond Ocean”
    Location, room and food
    I was very impressed with this hotel. The location was great and the hotel was a good standard. Breakfast was excellent. I will stay here again.
    Reviewed July 28, 2015
    10.0
    Exceptional
    Axel from Germany
    Solo traveler
    Deluxe Double Room Pool View
    Stayed 3 nights in February 2015
    Best Hotel in Sihanoukville”
    everything fantastic, Best place in town
    Reviewed February 12, 2015
    8.3
    Excellent
    Po from Taiwan
    Couple
    Deluxe Double Room Pool View
    Stayed 2 nights in December 2014
    Pool not yet finish built”
    Clean, new, bed is nice
    Reviewed December 27, 2014
    3.6
    raj from Cambodia
    Family with young children
    Stayed 1 night in February 2018
    Very disappointment ”
    We had booked in this hotel with early check in but. When were there ,room has not ready then we had to change the room. Actually we have booked at top floor but stayed at 2nd floor. There is only one lift,always busy so had to walk by staircase. Breakfast not good. Poor service. 180$ not worth to this hotel. Very disappointment.
    Reviewed February 16, 2018
    Dear Sir/Madam, Warm greeting from Aristocrat Residence & Hotel. Thanks for taking the time to share your thought with us. We would be appreciate to inform you that actually we already arrange your room on the top floor, yet you also request to have an early check in so we apologize you and also ask you to see the other room that available for you to check in earlier. We are really sorry that we cannot provide you all the request you need. Your comment is the thing that we must take action and improve our service. Hope next time, we can give you better service. We are looking forward to seeing you again. With kid regards, Yary Sales department
    Responded February 24, 2018
    Aristocrat Residence & Hotel
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