See all 261 properties in Kuching.
Very good7.2
Based on 1092 reviews
Ariva Gateway
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Interior view
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Swimming pool
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Fitness center
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Fitness center
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8.1 Excellent location
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8.1Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Air conditioning

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Room choices
Premier Two-Bedroom Apartment
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  • 1 single bed
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2 Bedroom Premier
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  • City view
  • 101.26 m²
  • 2 single beds and 1 double ...
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2 Bedroom Deluxe
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  • City view
  • 101.26 m²
  • 2 single beds and 1 double ...
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Superior Room
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  • City view
  • 37 m²
  • 2 single beds
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Nearest essentials

Airports
  • 8 kilometers to
  • Kuching International Airport (KCH)
  • 198 kilometers to
  • Sibu Airport (SBW)
Hospital or clinic
  • 1.6 kilometers to
  • Multimedic Specialist And Maternity Centre
Pharmacy
  • 3.4 kilometers to
  • Guardian
Convenience store
  • 90 meters to
  • 7 Eleven
Cash withdrawal
  • on site

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An overview

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Verified guest reviews

Agoda Reviews (1092)
Booking.com Reviews (612)

3.9

Filter by guest type:
Very good
  • Cleanliness 7.1
  • Facilities 6.4
  • Location 8.1
  • Room comfort and quality 7.5
  • Service 7.2
  • Value for money 7.5
  • Cleanliness 6.8
  • Facilities 5.9
  • Location 7.8
  • Room comfort and quality 7.0
  • Service 6.7
  • Value for money 7.0
Very good
  • Cleanliness 6.9
  • Facilities 6.7
  • Location 7.9
  • Room comfort and quality 7.3
  • Service 7.0
  • Value for money 7.2
Very good
  • Cleanliness 6.9
  • Facilities 6.0
  • Location 7.8
  • Room comfort and quality 7.3
  • Service 7.0
  • Value for money 7.0
Very good
  • Cleanliness 7.3
  • Facilities 6.5
  • Location 8.2
  • Room comfort and quality 7.7
  • Service 7.4
  • Value for money 7.6
Very good
  • Cleanliness 7.6
  • Facilities 7.1
  • Location 8.5
  • Room comfort and quality 8.0
  • Service 7.8
  • Value for money 8.0
Very good
  • Cleanliness 7.3
  • Facilities 7.0
  • Location 8.3
  • Room comfort and quality 7.7
  • Service 7.2
  • Value for money 8.0
Provided by verified guests of Agoda
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  • 2 Bedroom Deluxe
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10.0
Chong from Malaysia
Family with young children
2 Bedroom Premier
Stayed 3 nights in August 2017
Overall very Good only thing the lift not safety e”
We reach there early. The good is they giv us early check in. When we check in they give us a wrong aprtment. So we need to change to up level. The time lift problem. No current. All lift cannot use. We have to use stairs to go downstairs. The aprtment so big. Very good with big family. So clean and very comfortable. Staff also very friendly. Very good. Overall is ok. Only thing the lift because we stuck inside the lift about 5min at night when we going back to the room. So scary. With my kids crying. My kids trauma when we want to take lift. If can use staircase it better. But we stay at 14th floor😬
Reviewed August 27, 2017
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10.0
sahrizan from Malaysia
Business traveler
Superior Room
Stayed 1 night in August 2017
room was big, great location to top location”
room was big, lcd tv, location was great, near to TOPSPOT seafood restaurant and also near to waterfront
Reviewed August 24, 2017
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4.8
Leong from Malaysia
Business traveler
Superior Room
Stayed 1 night in July 2017
Location”
Hotel need renovation! Clean but fitting need to be taken care. Hotel swimming pool needs care. I wanted to go for a swim but the water cleanliness turns me away.
Reviewed August 21, 2017
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2.4
Ibrahim from Egypt
Family with young children
2 Bedroom Premier
Stayed 4 nights in August 2017
Worst Stay ever in my life”
This place is a nightmare First you get lost whilst arriving and no one guides you well if you called reception Once you realize that you have to go to forth floor first, you will find the worst staff ever receiving you Once you check in without any assistance !! You will feel the corridor smelly and full of dirt and cockroaches Once you go inside the room you will find the same nasty smell and dirt, when you call the cleaning service they would come within an hour or more and just pour the garbage inside a big one they have without even changing the plastic bag, they do not even change towels every day or give you free bottle of waters except after requesting for couple of days Also there was electricity blackout without generators and my child were in danger because of the elevator Swimming area no one is there and they would bring towels if you are lucky in ages, and not smelling good, moreover the ground there is unstable and some woods got broken without injury luckily and the hotel say no responsibility on them, that is all what is matter for them I had recognized that washing machine was bot there, they bring one to me after 2 days of begging them for my right and at the end they brought one that was not working and no one cared to fix during my stay of 4 days despite I called them like more than 10 times Even their management is rude and say that is how things are there Food at morning is smelly and they keep food for days and if something finished you will not find it so you have to catch up early!! I went to more than 10 countries but never faced such horrible stay
Reviewed August 13, 2017
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6.4
Hooi from Malaysia
Business traveler
Superior Room
Stayed 8 nights in August 2017
CITY CENTER”
CITY CENTER/
Reviewed August 11, 2017
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10.0
Nurul from Malaysia
Family with young children
Superior Room
Stayed 3 nights in July 2017
Good”
everything was good.
Reviewed July 28, 2017
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6.0
SITI from Malaysia
Solo traveler
Superior Room
Stayed 1 night in April 2017
Not very convenient to stay”
Not many people notice the existence of this hotel.
Reviewed July 22, 2017
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10.0
Clifton from United Kingdom
Couple
Superior Room
Stayed 1 night in June 2017
Great value for money - ”
Good location. Wifi available. Do not expect a five star hotel. This was clean and convenient for us.
Reviewed July 22, 2017
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7.6
NUR from Malaysia
Family with young children
Superior Room
Stayed 2 nights in March 2017
Very good”
nice...clean..room was big n comfortable..easy to access everywhere..
Reviewed July 10, 2017
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4.8
Bernard from Singapore
Family with teens
2 Bedroom Deluxe
Stayed 4 nights in June 2017
Poor state of condition”
Was allocated a smoking room. Smell was very strong. Stayed 1 days and left the next. Even though 4 nights has been paid for. Worst ever room. Have never come across any of such sorry state in years of travel. Definitely not a 4 star hotel
Reviewed July 08, 2017
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