7.5
Very good
18.7% this month
/10
(1996 reviews)See what guests said
Housekeeping27
View9
Breakfast6
See map
8.2
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Tua Pek Kong470 m
Kuching Waterfront810 m
Fort Margherita850 m
Sarawak Museum1.05 km
Kuching Esplanade1.14 km
The Astana1.21 km
Semenggoh Nature Reserve17.61 km
Bako National Park21.78 km
Sarawak Cultural Village22.08 km
Fairy Caves33.45 km
Nearby landmarks
Monkeebar80 m
Grappa160 m
Ipanema180 m
Standard Chartered Bank200 m
Popular Book Co200 m
Cyber City240 m
Mojo240 m
Maybank260 m
Mohamed Yahia & Sons260 m
Sarawak Plaza270 m
Ariva Gateway
Superior King - Entrance Ariva Gateway
Lobby Ariva Gateway
Swimming pool [outdoor] Ariva Gateway
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4-star Hotel
Free Wi-Fi

Ariva Gateway

No. 9 Jalan Bukit Mata, Kuching City Center, Kuching, Malaysia, 93100 - See map
Wellness activities
Fitness & Pool
Property highlightsRead all 1,996 reviews
Exceptional reputation
Recommended by 83% of guests
Very good comfort
7.5 room quality and comfort
Very good service
7.4 rating for service
Very good cleanliness
7.3 rating for cleanliness

Strategic location, staff very nice, room are clean and I got nice view from balcony.

Herry | June 13, 2019

Friendly and helpful staff, very cooperative, walking distance to malls and foods.

Jasmine | January 31, 2020

Friendly and helpful staff, tq Byran for his help during my first visit .

lim | February 15, 2020

The room and the bathroom was big, comfortable, clean & cheap.

THONG | May 18, 2018

A staf at reception counter named Abu Bakar is very helpful.

A | January 1, 2020

Overall, the hotel service and facilities is moderate.

tuan I. | October 21, 2019

  • Located in heart of Kuching

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Kuching every 4 minutes on Agoda.com
Value for money7.6
Distance to city center1.00 Km
Location rating8.2
Nearest airportKuching International Airport (KCH)
Distance to airport7.7 km

Rooms available at Ariva Gateway

7.5
Very good
Room comfort & quality
2 Bedroom Premier
2 Bedroom Premier
...
  • Room size: 101 m²/1087 ft²
  • City view
  • 2 single beds and 1 double ...
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Superior King
Superior King
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
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Three-Bedroom Apartment
Three-Bedroom Apartment
...
  • Room size: 101 m²/1087 ft²
  • Balcony/terrace
  • 2 single beds & 1 queen bed...
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 2 Bedroom Deluxe
2 Bedroom Deluxe
...
  • Room size: 76 m²/818 ft²
  • City view
  • 2 single beds and 1 double ...
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3 Bedroom Apartment
3 Bedroom Apartment
...
  • Room size: 101 m²/1087 ft²
  • City view
  • 2 single beds & 1 queen bed...
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Superior Twin
Superior Twin
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
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Double
Double
...
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    2 BEDROOM PREMIER APARTMENT (KING & QUEEN)
    2 BEDROOM PREMIER APARTMENT (KING & QUEEN)
    ...
    • Shower
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    2 BEDROOM DELUXE APARTMENT (QUEEN & TWIN)
    2 BEDROOM DELUXE APARTMENT (QUEEN & TWIN)
    ...
    • Shower
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    2 BEDROOM DELUXE APARTMENT (QUEEN & TWIN)
    2 BEDROOM DELUXE APARTMENT (QUEEN & TWIN)
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Ariva Gateway?

    Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Ariva Gateway?

    For those who wish to drive their own cars, Ariva Gateway has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is available for an additional charge. If you're looking for an easy way to get around Kuching with private transportation, the hotel can arrange both taxis or car rental.

    What is the smoking policy at Ariva Gateway?

    Ariva Gateway does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about Ariva Gateway

    • 4.0
      Review score
      Spaciousness

      "Pros Big room Good water pressure."

      TAN

      |

      October 2, 2019

    • 8.8
      Excellent

      "Will stay here again next time."

      Dayangku

      |

      November 25, 2019

    • 10.0
      Exceptional

      "Above all, this place is great!"

      Jasmine

      |

      January 31, 2020

    Property ranking|Compared to 437 Kuching properties
    See all rankings
    Room size
    69 sqm.
    Room comfort score
    7.5/10
    Review score - United States
    7.0/10
    Location score
    8.1/10
    Bigger than
    98
    %
    of Kuching properties
    Better than
    91
    %
    of Kuching properties
    Better than
    86
    %
    of Kuching properties
    Better than
    78
    %
    of Kuching properties
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

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    Overall rating:
    7.5
    Very good
    1,996 reviews
    Cleanliness
    7.3
    Facilities
    6.9
    Location
    8.2
    Read all reviews >
    What travelers say they love:
    Room is spacious enough for young kids.
    tuan I. from Malaysia
    Family with young children
    More about Ariva Gateway

    More about Ariva Gateway

    Featuring luxurious serviced apartments, Ariva Gateway is a great choice for expatriates and long-stay vacationers. Equipped with everything one needs to create a home-away-from-home atmosphere, the spacious kitchen and dining areas are perfect for preparing meals to be enjoyed with friends. Located in close proximity to the shopping, business, and entertainment districts of Kuching, guests are always amid an abundance of fine dining restaurants and funky bars. Nearby attractions include the Sarawak museum, Galeri M, Kuching waterfront, and the Riverside entertainment and shopping complex. The rooftop swimming pool is a great place to unwind after a long day, followed by either the sauna or steam room. The Ariva Gateway features an array of services and facilities to complete your stay and make it as comfortable as possible.

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    Most talked about facilities

    Breakfast
    142 mentions
    Housekeeping
    79 mentions
    Swimming Pool
    57 mentions
    Internet
    41 mentions

    What they offer

    7.6
    Very good
    Cleanliness

    "Room is big, clean and comfortable."

    Dannie

    |

    October 3, 2017

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Continental

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Property announcements

    Show less

    Reviews of Ariva Gateway from real guests

    Overall rating
    7.5
    Very good
    From 1996 reviews
    8.2Location
    7.7Service
    7.6Room comfort and quality
    Agoda Reviews (1495)Booking.com Reviews (501)
    Rating via Agoda7.3
    /
    10
    Cleanliness7.3
    Facilities6.9
    Location8.2
    Room comfort and quality7.5
    Service7.4
    Value for money7.6
    High score for Kuching
    Rating
    9+ Exceptional (110)
    8-9 Excellent (179)
    7-8 Very Good (357)
    6-7 Good (221)
    <6 Below Expectation (288)
    Time of the year
    Mar - May (294)
    Jun - Aug (334)
    Sep - Nov (272)
    Dec - Feb (255)
    Don't miss out!Users are booking a place in Kuching every 4 minutes on Agoda.com
    All guests (1495)
    All room types
    All languages

    Show reviews that mention 

    Showing 1155 verified guest comments
    12345
    9.0
    Exceptional
    Irene from Singapore
    Couple
    Superior King
    Stayed 3 nights in June 2012

    Best Budget Hotel with the Best service”

    Good location

    The service from the staff at the front desk and coffee house is something I must mention. They are all so helpful that they just brightened my days during my stay there. You have to try them to believe what I say. Lastly, thank you again to all the service staff at Ariva Gateway Kuching.

    Reviewed July 27, 2012
    9.3
    Exceptional
    LIAN from Malaysia
    Family with teens
    Superior King
    Stayed 4 nights in March 2013

    Completely amazed me”

    The size of the rooms, the incredibly efficient staff and the security

    We booked three nights in Ariva Gateway, and extended one more night. Superb rooms, very clean and large. We were upgraded from superior to a 2-bedroom aprtment w/kitchentte and wash+dryer. The place is spotless. Comfortable beds. Luxurious sheets and towels. Wide bathrooms with full amenities. And so quiet! Location is a bonus. A 1-min walk to city centre, along safe pavements, next to a large shopping mall. Just down the road from a famous seafood centre and riverfront. We love this place, will definitely come back!

    Reviewed April 05, 2013
    9.3
    Exceptional
    Voo from Malaysia
    Family with young children
    2 Bedroom Deluxe
    Stayed 3 nights in June 2013

    second to home”

    clean, good service, spacious

    I was supposed to take the double deluxe apartment byt due to full house , they had kindly upgrade my room to double room premier which i am most grateful of since i am travelling with my husband and parents. I booked thru agoda that they only had the double room deluxe however, everything turns out great when we arrived at ariva. I would definitely choose ariva again if i am going to kuching in the future.

    Reviewed June 09, 2013
    10.0
    Exceptional
    Jonathan from Australia
    Couple
    Superior King
    Stayed 1 night in October 2013

    Very nice Hotel ,staff were very friendly and help”

    Central location, close to shops, clean room.

    We enjoyed our stay a the Ariva Gateway Hotel. The Staff were very friendly and happy to help!The hot water in the shower was hot as back home in Australia!(hard to find good hot water at some hotels!) This hotel was in a great location close to Shopping malls, restaurants and walking distance to the Riverfront. I would recommend this hotel to friends and hope to be back soon!

    Reviewed October 14, 2013
    8.0
    Excellent
    Khairull from Malaysia
    Couple
    Superior King
    Stayed 2 nights in March 2012

    Functional service apartment”

    Great location with all major tourist spots nearby

    As mentioned by many others in their review, this is not really a hotel but rather a service apartment. As such it's a bit unfair to expect a hotel style experience when staying here. Check in and check out was a smooth experience without any fuss. Our room was at the 15th floor which is the highest, so we had a good view of both the city as well as the waterfront area. The room itself is what you'll expect to find for the price range. Not spectacular but better than most. Breakfast is quite simple, so you may not want to stay here if you're expecting a big spread early in the morning. Tasted good though. Overall if you're looking to come to Kuching on a budget but still expecting a certain comfort level, then Ariva would be a good choice. Just don't expect a Pullman or Hilton treatment.

    Reviewed April 04, 2012
    7.3
    Very good
    Yong from Singapore
    Group
    2 Bedroom Premier
    Stayed 4 nights in May 2013

    Nice apartment but worse housekeeping experience”

    Unobstructive view, helpful front desk and good location

    The apartment that my group of 4 friends took was good. But the housekeeping is the WORSE i have ever experienced. Out of the 5 days 4 nights i have stayed, 2 days the housekeep did not change the towels for the 4 of us. Even after we have went out and came back after 4pm, and despite repeatedly calling to the frontdesk and housekeeping, the towels did not arrive until 6pm! And we have to attend a wedding at 7pm. Same goes for the next day, towels was not changed. Call front desk and we got the same answer, ie, the towel is still washing and have not arrived. Our group of friends is so amazed that Ariva Gateway did not have enough towel available for its guest. Also, on the first day when we check in, the safe was locked and we could not use it to safekeep our passport etc. Call the Frontdesk and was given a reply that they will fixed it. And so we went out. After coming back to the hotel at 9pm, discover the safe is still unusable. Call the frontdesk again and was told that the safe needs the manager to be around to unlock it and the manager has went back. Waited til the next day and we informed the front desk about it again. After coming back to the hotel at around 3pm, the safe remains the same. Call the frontdesk again and finally they fixed it. However, overall, if without the towels and safe box incident, we would have rate Ariva Gateway 9/10. Too bad for the bad experience.

    Reviewed June 04, 2013
    9.0
    Exceptional
    Mohammad from Malaysia
    Couple
    Superior King
    Stayed 1 night in July 2013

    A great place at a good bargain!”

    Homely, friendly and convenient

    The staff were really friendly and made the stay feel more personal. Location was quite good,very close to Top Spot seafood place! Rooms were clean and felt secure. I'd recommend Ariva Gateway!

    Reviewed July 12, 2013
    8.0
    Excellent
    Rado from Indonesia
    Family with teens
    2 Bedroom Deluxe
    Stayed 2 nights in December 2011

    Friendly, Heartwarming Staffs”

    City Center

    The family reached Ariva in the afternoon, and then we parked our car in the basement. The lobby is on the 4th floor. After we checked in, we went straight to our room on 13th floor. Very spacious, with living room, kitchen, 2 bedrooms and a toilet. There's also a laundry machine and a microwave in the room. It was perfect. But the only problem was the drainage in the shower. It is always clogged after just a few minutes of shower. I was pretty disgusted when i opened the shower drain to find out there were ciggarette buds in it. But other than that, Ariva Gateway is a good place to stay.

    Reviewed January 13, 2012
    9.7
    Exceptional
    Yusman from Malaysia
    Couple
    Superior King
    Stayed 3 nights in May 2012

    Great hotel”

    Nice room

    very nice hotel. please check the weekdays promotion of staying for 3 nights. it is really worth it. the room is very nice,clean and have a good view of kuching. located centrally near to the major attraction in kuching city centre.

    Reviewed May 12, 2012
    7.7
    Very good
    MD from Brunei Darussalam
    Family with young children
    2 Bedroom Deluxe
    Stayed 4 nights in December 2013

    Value for money”

    Clean affordable comfotable

    Great and will come back again. I would recommend friends and family member to stay at ariva gateway. This hotel apartment has various 2 to 3 bedrooms deluxe which suit customers needs. Its location was centrally located along the Kuching river

    Reviewed December 22, 2013
    9.3
    Exceptional
    NURUL from Malaysia
    Family with teens
    Superior King
    Stayed 3 nights in June 2012

    the best hotel in kuching ”

    cheapest, good service, good location

    booking through agoda was the best option n ariva gateway was the best hotel, except the gym equipment n coffee house didnt offer much. 4 star..

    Reviewed June 18, 2012
    10.0
    Exceptional
    Ek from Malaysia
    Family with young children
    Superior King
    Stayed 2 nights in December 2012

    Excellent location and service apartment”

    Location location location - great location

    Located at the heart of Kuching town, 5 mins walk to waterfront, 15 mins to Main Bazaar and all other sights in town. Great place to stay to get to know this quaint little city with friendly staff and clean rooms. Located just around the corner of the main Padungan street where you can get different food; western, fusion and local delicacies.

    Reviewed December 11, 2012
    10.0
    Exceptional
    Ek from Malaysia
    Family with teens
    2 Bedroom Deluxe
    Stayed 3 nights in November 2012

    Excellent location to start visit to Kuching”

    Great location

    Located at the heart of Kuching town, 5 mins walk to waterfront, 15 mins to Main Bazaar and all other sights in town. Great place to stay to get to know this quaint little city with friendly staff and clean rooms. Located just around the corner of the main Padungan street where you can get different food; western, fusion and local delicacies.

    Reviewed December 11, 2012
    10.0
    Exceptional
    Ek from Malaysia
    Family with young children
    2 Bedroom Deluxe
    Stayed 4 nights in November 2012

    Good service apartment for families”

    Great location

    Located at the heart of Kuching town, 5 mins walk to waterfront, 15 mins to Main Bazaar and all other sights in town. Great place to stay to get to know this quaint little city with friendly staff and clean rooms. Located just around the corner of the main Padungan street where you can get different food; western, fusion and local delicacies.

    Reviewed December 11, 2012
    10.0
    Exceptional
    Ek from Malaysia
    Family with teens
    2 Bedroom Deluxe
    Stayed 3 nights in November 2012

    Excellent hotel for family ”

    Great location

    Located at the heart of Kuching town, 5 mins walk to waterfront, 15 mins to Main Bazaar and all other sights in town. Great place to stay to get to know this quaint little city with friendly staff and clean rooms. Located just around the corner of the main Padungan street where you can get different food; western, fusion and local delicacies.

    Reviewed December 11, 2012
    7.7
    Very good
    David from Australia
    Couple
    Superior King
    Stayed 4 nights in April 2015

    great location, poor breakfast”

    location, spacious room, pool

    Kuching is a great city and Ariva gateway is central to most things. breakfasts were very limited and hot food was not kept warm. The hotel pool area was delightful

    Reviewed April 08, 2015
    8.0
    Excellent
    stephen from Australia
    Couple
    Superior with Breakfast - Non Refundable
    Stayed 1 night in September 2017

    Nice hotel”

    Ariva gateway hotel has everything you need. Close to bars and restaurants! Short walk to river ftont. Would not bother paying for breakfast. Limited western choices. Staff at breakfast were unfriendly and lazy compared to reception staff who were extremely helpful and friendly . Had an issue with air conditioning which was addressed promptly. Needed a new one!! Would stay again!!

    Reviewed September 24, 2017
    8.8
    Excellent
    Florentina from Malaysia
    Couple
    Superior King
    Stayed 2 nights in July 2016

    Excellent”

    everything was perfect. easy to find foods. near to waterfront. been upgrade to unexpected room. thanks Ariva Gateway! will come again :)

    Reviewed December 08, 2016
    9.0
    Exceptional
    thannie from Indonesia
    Family with teens
    2 Bedroom Deluxe
    Stayed 1 night in July 2014

    feel like a home”

    location, cleanliness, comfort.

    i always book the apartment room in ariva if i visit kuching. its always be my home.

    Reviewed August 04, 2014
    9.7
    Exceptional
    YING from Australia
    Group
    2 Bedroom Deluxe
    Stayed 2 nights in July 2011

    Great hotel with great service”

    Central located, suitable for family outing

    We stayed at the 2 bedroom apart , the main room is very spacial . The living room is lovely too. I left a dress in the room, I contacted the hotel , the hotel manager was very helpful , he help to have the dress sent back with lowest cost. I am glad to have choose this hotel while I stayed in Kuching.

    Reviewed August 18, 2011
    12345
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    • Excellent location
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