Recent customer comments

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Very good

based on 978 reviews
  • Cleanliness 7.1
  • Facilities 6.3
  • Location 8.1
  • Room Comfort/Standard 7.5
  • Service 7.2
  • Value for money 7.5
  • Food/Dining 5.6
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Allen from Malaysia
Family with older children
2 Bedroom Deluxe
Stayed one night in March 2015
comfort trip
location, room is big, value
overall is good. would be better if 2 room keys is provided
Reviewed March 04, 2015

koo from Malaysia
Stayed one night in January 2015
good stay
Nice view, comfort and good location.
The counter staff were generally helpful. The gentleman seating us for breakfast was friendly and sincere.
Reviewed March 03, 2015

Donna from Singapore
Superior Room
Stayed 4 nights in January 2015
Homely Hotel with good security system
Good security, Easily accessible to shopping malls and restaurant, Comfortable room
Topspot Food Centre and Hills shopping centre are within walking distance. The reception is located at level 4 which is confusing for first timer. However the hotel has good security system, only card accessible.
Reviewed March 03, 2015

Donna from Singapore
Stayed 4 nights in October 2014
Great Location
Location, Room is comfortable, Wifi is stable
Located near Topspot Food Centre and Hills shopping centre. The room is clean and comfortable. Wifi is stable. The drinks vending machine is 1RM only. The hotel only offers breakfast. There's limited selection. The eating place is noisy, with staff happily chatting loudly away at one corner table.
Reviewed March 03, 2015

Mariko from Estonia
Stayed 2 nights in February 2015
good location and view
good location and view
The room was clean, view was nice, though I expected more from 4star hotel. Air condition was a bit noisy. The wifi did not work properly. Breakfast - dont expect much.
Reviewed March 03, 2015

Tommy from Malaysia
Family with young children
2 Bedroom Deluxe
Stayed 3 nights in February 2015
It's OK
Security, spacious, friendly
Reviewed February 23, 2015

simon from Malaysia
Solo traveler
Superior Room
Stayed 3 nights in February 2015
Nice view, comfort and good location.
Please kindly improve on the Wifi connection.
Reviewed February 12, 2015

Mohamed from Malaysia
2 Bedroom Deluxe
Stayed 2 nights in August 2014
Nice simple place to stay for big groups
Location location location
Central location was excellent. There were restaurants/places to eat nearby and many attractions which were walking distance. The 2 room apartment had a simple decor (not to our taste, but wasnt there to enjoy the room design anyway) and came with a fully kitted kitchen (including utensils such as plates, forks, spoons). Room was clean and the said kitchen utensils were clean too. Only issue with the room was that it only had 1 bathroom. So, have to take turns to use the loo or to shower. But it wasnt a major problem.
Reviewed February 06, 2015

Teck from Malaysia
2 Bedroom Deluxe
Stayed one night in December 2014
Value For Money
Good location easy yo move around
Good for family vacation. good location and next to the seafood foods centre.
Reviewed February 02, 2015

Sharbini from Malaysia
Superior Room
Stayed 2 nights in December 2014
Good location,value for money,clean and comparable
good location,value for money,clean hotel,very good view,friendly staff,all the things in side hotel is complete with safe box, mini bar,iron,big screen tv flet,good spring bad,nice decorate in the ro
fist time I'm stay at Ariva Gateway hotel..I'm feel comparablegood to stay here.good secure went need to enter in side use a own electronic card door.went I want to go hang out near by have mall and bank also
Reviewed January 27, 2015


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