Recent customer comments

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Very good

based on 978 reviews
  • Cleanliness 7.1
  • Facilities 6.3
  • Location 8.1
  • Room Comfort/Standard 7.5
  • Service 7.2
  • Value for money 7.5
  • Food/Dining 5.6
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Wee from Malaysia
2 Bedroom Premier
Stayed 2 nights in September 2013
Large and Comfort Apartment
Large , Comfort and Good Location
Large and Comfort place to stay. The apartment close to Kuching Waterfront, consider a Good Location. Beside food and shop is nearby. It will be better if the swimming pool can be cleaner. Overall we are happy to stay. and this apartment is recommended.
Reviewed September 25, 2013

PANG from Malaysia
Business traveler
Stayed 3 nights in September 2013
comfortable room with breakfast
located near town
overall the hotel still ok just that the breakfast need to be inprove more. the staff did not read at all for all the special request untill we reached hotel checked in into double twin room while the booking is for standard queen room.
Reviewed September 23, 2013

Mohd from Malaysia
Business traveler
Superior Room
Stayed one night in September 2013
Comortable short stay
Location, Affordable & Clean Hotel
It was a good hotel. Comfortable room with friendly staff.
Reviewed September 21, 2013

Arni from Malaysia
Business traveler
Superior Room
Stayed 2 nights in September 2013
Didn't lock my room after servicing.
Cheap compared to the nearby hotels of similar standards, within city centre.
1. Keeping room unlocked after room cleaning is very bad. Luckily nothing is missing.
Reviewed September 21, 2013

Chong from Malaysia
Superior Room
Stayed 2 nights in September 2013
Centrally located hotel
near to shopping, river view, bar & pub
The stay was so so but the room is consider OK for us. The location was not bad but the breakfast choices were limited.
Reviewed September 13, 2013

melissa from Malaysia
Solo traveler
Stayed 3 nights in September 2013
Well clean
cleaness, powerful air condition and easy transportation.
Overall, The hotel is cleaness ever the facilities are old.. East Transportation and easy to find foods nearby hotel. However, the breakfast have nor much variety.
Reviewed September 13, 2013

NORAZLIFAH from Malaysia
Family with older children
Stayed 3 nights in August 2013
It very nice hotel for family vacation.
Near to water front.
Reviewed September 11, 2013

Ee from Malaysia
Stayed 3 nights in August 2013
great location, comfortable stay
location, seafood restaurants at the back of Ariva, shopping mall next to it
Ariva provide washing machine, dryer, iron board n iron in the apartment. Kitchen wares are fully provided. Easy access to take breakfast, lunch n dinner nearby. I will come to stay here again if go to Kuching.
Reviewed September 09, 2013

SITI from Malaysia
2 Bedroom Deluxe
Stayed 4 nights in August 2013
Good location but not proper room when check-in
big space n good household facilities but service so-so
Reviewed September 08, 2013

TEW from Malaysia
Stayed 3 nights in August 2013
not so good
staff can communicate in English, easy check-in and check-out
Hotel room walls very thin therefore can hear noise from other rooms and corridor. Some of the guests were very noisy, so we could not even get any sleep on one of the nights. Breakfast not only no variety but replenishment was very, very slow. Most of the time no food to eat cos the coffee house was understaffed.
Reviewed September 06, 2013


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