Verified traveler reviews

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Very good

based on 981 reviews
  • Cleanliness 7.1
  • Facilities 6.4
  • Location 8.1
  • Room comfort and quality 7.5
  • Service 7.2
  • Value for money 7.5
  • Food and dining 5.6
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Ee from Malaysia
Stayed 3 nights in August 2013
great location, comfortable stay
location, seafood restaurants at the back of Ariva, shopping mall next to it
Ariva provide washing machine, dryer, iron board n iron in the apartment. Kitchen wares are fully provided. Easy access to take breakfast, lunch n dinner nearby. I will come to stay here again if go to Kuching.
Reviewed September 09, 2013

SITI from Malaysia
2 Bedroom Deluxe
Stayed 4 nights in August 2013
Good location but not proper room when check-in
big space n good household facilities but service so-so
Reviewed September 08, 2013

TEW from Malaysia
Stayed 3 nights in August 2013
not so good
staff can communicate in English, easy check-in and check-out
Hotel room walls very thin therefore can hear noise from other rooms and corridor. Some of the guests were very noisy, so we could not even get any sleep on one of the nights. Breakfast not only no variety but replenishment was very, very slow. Most of the time no food to eat cos the coffee house was understaffed.
Reviewed September 06, 2013

Rolita from Malaysia
Families with young children
2 Bedroom Deluxe
Stayed 2 nights in August 2013
Comfortable stay
Fast internet, the apartment is superb. I love it
What can I say... everything was great. Except for the cleanliness of the apartment and outside the lift but still acceptable. Will definitely come back again.
Reviewed September 06, 2013

Claire from Malaysia
Business travelers
Superior Room
Stayed 4 nights in August 2013
Nice. Poor counter service
room, room, room
nice stay, nice room, poor counter service. Staff at counter were rude, slow and kept me waiting at the counter before somebody came during check out. The counter bell that supposed to be there were kept away too. After greeted, she took few minutes to went out from the room.
Reviewed September 06, 2013

Evans from Indonesia
Business travelers
Stayed 3 nights in August 2013
Good place for short trip
clean, good location, friendly staff
Nice hotel with a clean room. The location is near to shopping mall. Friendly staff. Breakfast is standard and just oke. The internet connection is good.
Reviewed September 03, 2013

NUR from Malaysia
Families with older children
Stayed 3 nights in August 2013
it was a great stay! love it!
very comfortable, big nice room, very clean!
Reviewed September 03, 2013

Hayati from Malaysia
Families with older children
Stayed 3 nights in August 2013
Value for money. Very good facilities.
Clean, comfortable and spacious.
Satisfied with the facilites provided but would like to recommend to have a transport service to Waterfront especially for elderly.
Reviewed September 02, 2013

TEW from Malaysia
Superior Room
Stayed 3 nights in August 2013
Just okay
Good security, staff okay
Hotel was not what I had expected from the reviews I read. Hotel and its rooms are pretty old, housekeeping not good - did not throw away rubbish from wastepaper basket, toilet floor mat not changed for 3 days! Shampoo and bath gel so small bottle that it was not enough for 2 persons to share. Breakfast - quality of food was acceptable. However, replenishment was either none or very slow.
Reviewed August 30, 2013

Bakhtiar from Malaysia
Families with young children
Superior Room
Stayed 5 nights in August 2013
Friendly, spacious room & superb location.
Location, room and service.
Reviewed August 28, 2013


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