Verified traveler reviews

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Very good



based on 982 reviews
  • Cleanliness 7.1
  • Facilities 6.4
  • Location 8.1
  • Room Comfort/Standard 7.5
  • Service 7.2
  • Value for money 7.5
  • Food/Dining 5.6
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Marina from Malaysia
Business traveler
Superior Room
Stayed 2 nights in November 2015
Location
Location
Good
Reviewed December 07, 2015

SRI from Malaysia
Family with young children
Superior Room
Stayed 3 nights in November 2015
Breakfast was lousy and Lift service very bad
Location
Below average
Reviewed December 07, 2015

SIEA from Malaysia
Couple
Superior Room
Stayed 1 night in December 2015
please improve cleaness of the room
swimming pool,location,secure
so so
Reviewed December 06, 2015

NUR from Malaysia
Couple
Superior Room
Stayed 2 nights in November 2015
good location but the lobby hotel is at leve 4?
location, value for money and comfort
i stay at level 9 but unfortunately the is a broken button to level 9 in one of their lift
Reviewed December 06, 2015

Kean from Malaysia
Business traveler
Superior Room
Stayed 1 night in December 2015
Overrated hotel lousy foods provided
Strategic location wise, nothings else to comment
Common facilities @ elevators were out of orders. 3 out of 4 units which were 75%. and unacceptable. Lousy n overrated hotel.
Reviewed December 05, 2015

Shila from Malaysia
Business traveler
Superior Room
Stayed 1 night in November 2015
Good
Room type, Cleanliness and Location
Everything was good except Breakfast and the Wifi Connectivity
Reviewed November 28, 2015

Xin from Malaysia
Solo traveler
Superior Room
Stayed 1 night in November 2015
Comfortable and clean
Cleanliness, Friendly Staffs and Good location
It was great, walking distance to attractions
Reviewed November 27, 2015

Cynthia from Malaysia
Group
Superior Room
Stayed 1 night in November 2015
good hotel at central location
location, comfortable beds & good ac.
Reviewed November 21, 2015

NUR from Malaysia
Couple
Superior Room
Stayed 2 nights in November 2015
Great location
Location, value for money, friendly staff
I stayed at the hotel for 2 nights. The location is near to Topspot & shopping mall.The room condition is comfortable & spacious.The breakfast served was delicious & will consider to come again on my next visit to Kuching.
Reviewed November 09, 2015

hie from Singapore
Couple
Superior Room
Stayed 1 night in October 2015
Ariva Gateway
location, staff, room
Overall: fair. First of all, the Reception is at 4th floor, not welcoming. The renovation of the hotel looks old. The breakfast was so so... 4-star hotel??? I don't know how to justify!
Reviewed November 08, 2015


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