Recent customer comments

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Very good



based on 983 reviews
  • Cleanliness 7.1
  • Facilities 6.4
  • Location 8.1
  • Room comfort and quality 7.5
  • Service 7.2
  • Value for money 7.5
  • Food and dining 5.6
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Shaun from Malaysia
Business traveler
Superior Room
Stayed 2 nights in August 2016
Bathroom floods.
Shower water spilled out to rest of bathroom where - because of the uneven floor - it created a puddle in front of the toilet. Other than that, everything's pretty good.
Reviewed August 22, 2016

Xianhui from Singapore
Couple
Superior Room
Stayed 1 night in August 2016
Excellent value for money
Clean, good location.
Reviewed August 06, 2016

Xianhui from Singapore
Couple
Superior Room
Stayed 1 night in August 2016
Value for money
Clean, good location
Reviewed August 04, 2016

Noor from Malaysia
Solo traveler
Superior Room
Stayed 1 night in May 2016
Nice view!
No complaints from the guest as this is a wonderful place to stay!
Reviewed July 29, 2016

AHMAD from Malaysia
Couple
Superior Room
Stayed 1 night in March 2016
Great Stay
Recommended!
Reviewed July 25, 2016

Kethy from Brunei Darussalam
Couple
Superior Double Room
Stayed 2 nights in July 2016
Good location
The room was good however it's smell bit moldy, some part of the wall worn off, cleaner didnt clean the room properly and cleaner didnt throw some rubbish out. The hotel is walking distance to Pullman, SpringMall, restaurants and bars. The swimming pool is not deep!!
Reviewed July 19, 2016

LEE from Malaysia
Business traveler
Superior Room
Stayed 2 nights in July 2016
satisfaction
happy with my stay
Reviewed July 18, 2016

SENG from Malaysia
Couple
Superior Room
Stayed 2 nights in July 2016
3
lobby at 4th floor, not convenient
Reviewed July 18, 2016

Julia from Malaysia
Group
Deluxe Two-Bedroom Apartment
Stayed 4 nights in April 2016
Great Location
The location of the hotel is superb. Walking distance to the waterfront and seafood restaurants. Hotel need a lot of refurbishment and maintenance as it appears quite run down.
Reviewed July 14, 2016

Emma from Malaysia
Family with older children
Deluxe Two-Bedroom Apartment
Stayed 4 nights in July 2016
Aidilfitri @ Ariva
The 2-bedroom apartment (for 4) suited our needs, and with only one extra person with us-making it 5 pax, they could have waived the trifling RM10 that was charged for the extra person for breakfast because the breakfast spread could definitely use a total overhaul. Apparently, the management of the coffeehouse is separate from the hotel, which is a bit puzzling. Staff were helpful and overall it was smooth. Rooms were a bit outdated but good enough for decent accommodation. A good breakfast spread would have made the difference though.
Reviewed July 13, 2016


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