11 Dec 2018
Tuesday
12 Dec 2018
Wednesday
2 adults
1 room
See map
Excellent
Location
8.5
Removed from saved list
What guests are saying:
Only cons where the cost of the food and drinks at the pool area.
Fantastic updated rooms, I recommend floor level near the water park. The water park is the best in AZ, only downside is the pricey food and drinks.
Love this plave cant wait to come back
I am a single dad and I brought my three young children on a staycation mainly for the waterpark. They loved it! I had a good time too.
Perfect for families
Kids loved the water park rooms were nice and comfy
Only con was can't bring in own drinks to pool but that is how most resorts are these days
Gets a little pricey to eat or snack with a family of five
Took a little more than 40 minutes to check in!!!!!!
Everything was very nice, the room was good the pool the water park everything was awesome my family had a great time
Great mirrors in the gym; good weights.
Good massage.
Everyone here is so nice and very accommodating! We’ve already stayed here two different weekends and had a blast both times.
Arizona Grand Resort & Spa
From 251 reviewsSee what guests said
8.2
/
10
Excellent cleanliness
8.4
| Value for money | 7.7 |
| Location rating | 8.5 |
| Nearest airport | Phoenix Sky Harbor International Airport (PHX) |
| Distance to airport | 7.4 km |
Air conditioning
Daily housekeeping
Separate living room
Balcony/terrace
Room choices
This property is in high demand!Last booked 7 hours ago
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Deluxe King Suite
...
- Balcony/terrace
- Shower and bathtub
- 1 king bed and 1 sofa bed
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King Suite
...
- Balcony/terrace
- Shower and bathtub
- 1 king bed and 1 sofa bed
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Queen Suite with Two Queen Beds
...
- Balcony/terrace
- Shower and bathtub
- 2 queen beds and 1 sofa bed
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Deluxe Queen Suite with Two Queen Beds
...
- Balcony/terrace
- Shower
- 2 queen beds and 1 sofa bed
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Suite - De Luxe
...
- Bathtub
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Deluxe Queen
...
- Bathtub
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Twin room - De Luxe
...
- Bathtub
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Queen Deluxe(SM) Room
...
- Bathtub
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Double room - De Luxe
...
- Bathtub
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Quadruple Room
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- Bathtub
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Compare to other recommended properties
 Arizona Grand Resort & Spa | Best value!  |  |  | |
| Guest rating | Excellent 251 reviews 8.2 Location 8.5 | Excellent 69 reviews 8.4 Location 8.2 | Excellent 12 reviews 8.0 Location 9.0 | Excellent 66 reviews 8.4 Location 8.4 |
| Neighborhood | Tempe South | Sky Harbor International Airport | North Scottsdale | Downtown Phoenix |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
An overview
Featuring a water park and a full-service spa, this luxury resort offers fun for all ages. Free Wi-Fi is included in each spacious guest suite. Phoenix Sky Harbor International Airport is 7 miles away.
Cable TV offers indoor entertainment in all air-conditioned suites at Arizona Grand Resort. Amply furnished with a sofa bed, each suite is equipped with a minibar.
Boasting an 8-story tower with 3 water slides, the water park includes a large wave pool and lazy river. Adults can relax in the 25-person hot tub after playing 18-holes at Arizona Grand Resort Golf Course.
Serving traditional Mexican fare, Aunt Chilada's restaurant offers lunch and dinner. The Lobby Grill features American fare cooked on a wood-fire grill.
Showcasing the rich history of Native Americans, Heard Museum is 20 minutes’ drive from this resort. Phoenix Zoo is 8 miles away.
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Nearest essentials
Airports
Phoenix Sky Harbor International Airport (PHX)
7.4 km
Scottsdale Airport (SCF)
27.9 km
Hospital or clinic
Banner Urgent Care - E Guadalupe Rd
4.0 km
Shopping
Arizona Mills
1.3 km
Convenience store
Circle K
690 m
Cash withdrawal
ATM
1.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer
Popular facilities
- Golf course [on-site]
- Spa
- Restaurants
Languages spoken
- English
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Massage
- Water park
- Golf course [on-site]
- Spa
- Hot tub
- Swimming pool [outdoor]
Dining, drinking, and snacking
- Bar
- Poolside bar
- Room service
- Coffee shop
- Restaurants
Services and conveniences
- Cash withdrawal
- Gift/souvenir shop
- Salon
- Concierge
- Infirmary
- Shops
- Currency exchange
- Laundromat
- Smoking area
- Daily housekeeping
- Laundry service
- Dry cleaning
- Safety deposit boxes
Land sports
- Golf course (within 3 km)
For the kids
- Babysitting service
- Kids club
Access
- Check-in [24-hour]
- Facilities for disabled guests
- Pets allowed
- Elevator
- Front desk [24-hour]
- Wheelchair accessible
Getting around
- Bicycle rental
- Car park [free of charge]
- Valet parking
Available in all rooms
- Air conditioning
- Internet access – wireless
- Shower
- Balcony/terrace
- Ironing facilities
- Sofa
- Desk
- Linens
- Telephone
- DVD/CD player
- Mini bar
- Toiletries
- Free bottled water
- Mirror
- Towels
- Hair dryer
- Satellite/cable channels
- Heating
- Separate living room
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-17 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 18 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Announcements
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Real reviews from real guests
Agoda Reviews (251)
8.2
/
10
Excellent
Provided by verified guests of 
All guests (251)
All room types
Showing 99 verified guest comments
12345
6.0
Paul from United States
Family with young children
King Suite
Stayed 2 nights in December 2018
Very disappointed ”
Unfortunately this was the worst hotel experience we've ever had. There's nothing to justify paying 200/night when a typical $100 hotel (we stayed at TowneSuites in Tucson) is a much better experience.
1) It's billed as a suite but has no microwave, no kitchenette, no cups or plates. Really only difference from a typical hotel room is the door separating the two rooms. Advertised as family friendly suites but you have no way to warm up milk for your kids. Or to eat leftovers from last night's restaurant dinner.
2) Most uncomfortable hotel bed ever, sagging.. Pillows thick: my wife couldn't use them and slept without a pillow.
3) Pools are just ok: small, in no way better than your average budget motel pool.
4) Was told at checkin we could do late check-out but on day of were told we can't.
5) Room next to HVAC was super loud. Kids had trouble sleeping. Had explicitly asked for a quiet room.
Reviewed December 06, 2018
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8.4
Excellent
Heather from United States
Group
Queen Suite with Two Queen Beds
Stayed 1 night in June 2018
Terrible customer service but amazing facilty ”
Pros were a great pool, slides and lazy river and hotel overall in general was fantastic.
The only thing that wasn't so great was the customer service. With the group I was with, with each of us every interaction we had with a staff member at the Grand Resort they had terrible customer service.
Reviewed July 04, 2018
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8.0
Excellent
Quelin from United States
Family with young children
Queen Suite with Two Queen Beds
Stayed 1 night in September 2018
Great family staycation we really enjoyed celebrating my daughter’s birthday everybody had fun 😎😎”
Pros great family resort
Great waterpark
Very clean comfortable rooms
Cons water park closed at 4 PM would really appreciate if it stayed open longer
No reasonably priced restaurants on site for families
No refrigerator or microwave in room
Reviewed September 21, 2018
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8.8
Excellent
Mar from Iceland
Family with teens
Queen Suite with Two Queen Beds
Stayed 1 night in September 2018
Nice place, lots of fun”
We were there for only one night. Room is good, 2 Televisions and plenty of space. The swimming pools and Oasis park are excellent. The gym is also better than I thought. The restaurant is fine; food not cheap but very good, especially the desert.
Reviewed September 21, 2018
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10.0
Exceptional
Jacqueline from United States
Family with young children
Queen Suite with Two Queen Beds
Stayed 3 nights in August 2018
Exceptional”
Had a great time had my 91 yr old mom BD on 8/25/18 & BD of 9 yr grand daughter with daughter, son n law, & 2 yr grabdson. Also had relatives from Houma , LA also book room at the hotel , we all had a ball making memories, staff to front desk to housekeeping , also security who had to let be back in my room after I left my key. All of the staff was extremely helpful, professional, & Kind. Thank you have plans to come back..
Reviewed August 29, 2018
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10.0
Exceptional
Chantelle from United States
Family with teens
Queen Suite with Two Queen Beds
Stayed 1 night in August 2018
14th Birthday Party sleep over with friends, perfect place for this!”
I can’t say enough good things about Arizona Grand Resort and Spa! It greatly exceeded my expectations. I had four 14 year old boys. Our room was for 6 (two queen beds and a sleeper couch). The couch was in a separate room with another TV. (Living room). Nice large table in this room and a sink wet bar area. Works out really well. The rooms are fancy and newly remodeled. I visited all six pools and was impressed. The water park also exceeded my expectations. Top notch experience!
Reviewed August 27, 2018
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9.6
Exceptional
Steven from United States
Family with young children
Queen Suite with Two Queen Beds
Stayed 1 night in August 2018
We have been to the AZ Grand Resort on several occasions. ”
The renovation was just what they needed to bring this awesome resort back to its great standards. Wonderful place to bring your family, just your husband, or even a group of friends to enjoy! The Oasis waterpark is fun for all ages and keeps you busy.
Reviewed August 08, 2018
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10.0
Exceptional
Kirk from United States
Family with young children
Queen Suite with Two Queen Beds
Stayed 2 nights in August 2018
Great Water Slides for Resort Hotel”
Great price for a end of summer staycation. Roomy suite for family with young kids. Room slept 6. Very nice water park for a resort this size. Best water slides in Arizona.
Golf, tennis, horseback riding. Outlet mall across the street, and wide variety of shopping near by. Fifteen minutes to airport, Arizona State University or downtown Phoenix.
Reviewed August 04, 2018
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9.6
Exceptional
Alycia from United States
Group
Queen Suite with Two Queen Beds
Stayed 2 nights in July 2018
Great Accommodations”
Our suite was great! It was clean and roomy. The water park was nice but was disappointed that the wave pool wasn’t working. The water was very warm the day we got there and I had to go in early to cool off. The staff was incredible to accommodate our large group of several families. Will go back for sure!!!
Reviewed July 29, 2018
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9.6
Exceptional
Terry from United States
Couple
King Suite
Stayed 2 nights in July 2018
Special Rate Made This a Special Experience ”
I found this at a special rate and it turned out to be a great value. The entire complex is very impressive. The water park was great. The room was very good and the staff was friendly. We will definitely consider staying here again in the future.
Reviewed July 15, 2018
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9.6
Exceptional
Karen from United States
Family with teens
King Suite
Stayed 1 night in July 2018
Great property ”
It's a blessing and a curse to have the rooms surround the pools. If you have children or anyone, that will sleep on the fold out couch, people walking by, children yelling, people screaming in the pool doesn't help with rest - I would suggest you use a white noise app. The bedroom is in the back of the unit and was great. Super comfortable bed!
Reviewed July 09, 2018
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10.0
Exceptional
Sue from United States
Couple
Queen Suite with Two Queen Beds
Stayed 1 night in June 2018
Great room &water park”
Lovely, immaculate room and very much enjoyed the water park - particularly the lazy river. Something for every age.
Because it is summer and lots of families with small children, I was a bit worried it would be a 'crazed' environment. Not so. Never saw so many polite and well behaved children and teens! Wow! It was delightful in every respect.
Reviewed June 26, 2018
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9.6
Exceptional
Crystal
Family with teens
Queen Suite with Two Queen Beds
Stayed 1 night in June 2018
We had a BLAST! ”
Cons: the website said that the hotel fees were included but when we checked in, the hotel held a total of $150, which only $100 was refundable if nothing in the room was damaged. Also I expected the Spa to have hair brushes, unisex deodorant spray, throw away shavers, & face cream. Aside from the additional hidden charges and a few extras, the rest of our stay was Fantastic!!
Reviewed June 26, 2018
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8.4
Excellent
jake from United States
Family with young children
Queen Suite with Two Queen Beds
Stayed 1 night in June 2018
Nice water park and rooms ”
Kids loved the water park rooms were nice and comfy
Only con was can't bring in own drinks to pool but that is how most resorts are these days
Gets a little pricey to eat or snack with a family of five
Reviewed June 25, 2018
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10.0
Exceptional
Lisa from United States
Group
Queen Suite with Two Queen Beds
Stayed 1 night in June 2018
Exceptional”
The staff is extremely helpful, the remodel of the rooms is fantastic, and the beds are VERY comfortable! We checked in late on Friday night, however were allowed to stay after we checked out at 11am all day on Saturday to enjoy the Waterpark and amenities. We will definitely stay here again. Beautiful resort.
Reviewed June 24, 2018
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8.4
Excellent
Molly from United States
Family with young children
Queen Suite with Two Queen Beds
Stayed 2 nights in June 2018
A very nice staycation”
The resort is so big, ask for a room near your activities. If you are there to golf ask for a room near the clubhouse. If you're there for a conference, ask for room near the conference center. If you are there for the waterpark, ask for a room near the water park entrance. Upon check-in you will be charged a $50 Resort fee. I just don't understand why they have additional fees when it is not an option to not pay them, it just makes sense that they should be part of the price. I guess that's how these places get away with advertising things like $99 night rooms
Reviewed June 23, 2018
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5.6
Kathy from United States
Business traveler
King Suite
Stayed 3 nights in October 2018
Seminar”
First of all, expensive. Second, needs updating.
I could not unlock the cabinet to the mini fridge and called for service. The staff member let himself into the suite without announcing himself. Imagine my fright when I came into the room and found a man crouching near the floor!
To get ice you had to walk down the sidewalk and enter a room with no light on at night and all you could see was a dark drain in the floor.
No microwave, no complimentary anything. If you wanted a breakfast you could get something at concessions, order room service or leave the property.
Next time I’ll stay at the Hilton or something else and attend my meetings in the ballroom.
Reviewed October 23, 2018
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4.4
Cherokee from United States
Family with young children
Deluxe Queen Suite with Two Queen Beds
Stayed 3 nights in October 2018
Acceptable”
Rooms were dirty the staff was not helpful and they allowed a wedding party to get out of control until 4am not my favorite trip to say the least the water park was also disappointing m seemed larger than it was.
Reviewed October 23, 2018
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5.2
Crystal from United States
Family with young children
Queen Suite with Two Queen Beds
Stayed 2 nights in October 2018
Not worth the $$, The $50 resort fee was also taxed. ”
We stayed here 10 years ago and remember it fondly. Even though the rates were extremely high, we thought the kids would enjoy the water park. The food and beverage at the pool is outrageous! $30 for 2 drinks. We were not able to take in a package of crackers for the little ones. I guess so that they can force you to buy their overpriced food. Housekeeping never came and we had to call at 4pm to have them come. The jacuzzi was cloudy by our room the entire time we were there. We will not be back. We regularly take starvations in the Scottsdale/Phoenix area and this was one by far is at the bottom of the list. Too bad it has some potential if it was better cared for and wasn’t $300 a night.
Reviewed October 09, 2018
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3.6
Peniel from United States
Family with young children
Queen Suite with Two Queen Beds
Stayed 1 night in October 2018
They Just Want All of Your Money”
1. We only stayed at this resort because my 5-year-old asked to go on a lazy river for his birthday. They (and you all) advertised a lazy river there. We weren’t told until we checked in that it was only open on Sat/Sun. You can’t imagine how crestfallen he was to find out.
2. This resort will go to any length to take all your money. All of it. In addition to the rate we already paid, we had to pay a $50 “resort fee” per day. They gave us a card that lists the amenities you get for it and they were so pathetic it insulted my intelligence. It said you get in-room coffee (which was low quality), but they don’t give you creamer. I called the desk to get creamer and they said they’d have to charge $1 for it. Late check out costs $25-50. A dollar bag of M&Ms costs $4.50.
3. Their facilities were in mediocre condition (especially for the $$$).
Reviewed October 09, 2018
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