Great, but the slow elevators...”

Had a fabulous stay at Arlo, small tidy rooms in a great location, a great vibe and friendly and helpful staff. The only downside was the elevators are incredibly slow during busy periods (everyone trying to get to their rooms and peak hours for the rooftop bar which is open to the public). At one stage, it took me over 20 minutes to wait for an elevator on the ground floor. The rooftop bar is truly excellent though, highly recommended, even if you are not staying at this hotel.

Great choice for NY trip”

My trip was exciting and gorgeous because Alro Nomad. Every staff is nice and kind. Facilities are very clean and comfortable. Especially rooftop bar is one of best place to enjoy NY's night. But room size is a little bit small for big guys like me.

probably cleanest and most comfortable hotel in Nee York”

great great great hotel, very clean and modern! loved the hint of design in the room. was not to big but big enough! afterall it is NY. wifi worked good and the rooftop is just fantastic. would go there again for sure

Nice place...but beware the "Destination Charge (fee)"”

This hotel was in a great location and the room was comfortable and well thought out for its size. However there are two important things to be aware of. 1. The room is very small. Hard to move around without bumping into each other if 2 adults share it. But the bed was comfortable and the room is modern and clean. 2. The $35.00 per night destination charge that is added to the bill at the hotel. This is in the fine print next to the taxes if you book by a third party. I did not see it....so I guess my fault. Had I seen it, I would have just spent that same $35.00 per night on a nicer hotel in the area. This is the same as "resort fees" at other properties where there are lots of extra amenities that give more value. This is not a resort and does not even provide room service. They do have a free wine happy hour, but for the extra $70.00 for my 2 day stay.....I can buy my own wine.

great new place”

Small room but perfectly designed. I was there for 3 days, breakfast coffee (latte type) was a bit over cooked but good places nearby. Apart from that everything was brilliant and all in all a great new hotel and I will be back!!

Hipster hotel”

This was a cool hotel, with well design spaces, many young guests, lively public areas with organised activities. They have put a lot into a very small space, but this means the entrance lobby gets busy quickly with guests checking in and out and the room was very small. Great views from the roof terrace and the location was good. We didn't have many dealings with the staff.

Nice boutique hotel. ”

Relatively new boutique hotel (1 year plus ). Italian restaurant for breakfast and dinner is quite OK. Had breakfast there for 5 days. Small room but totally OK for me. Pretty Functional.

Small but excellent room”

Really small room but very nicely equippet with everything you need! Clean and tidy Was during pride weekend which I didnt know, but would explain the very high price I had to pay

Nice and cosy hotel”

Rooms are pretty small but they are clear about it so it was no surprise, BUT it's really well designed in a modern and nice way so it's really not a problem at all. Lobby has different areas and ambience so it's really nice to stay, and we would definitely return. Easy to find, and really well located, close to transportations. Staff is really nice and helpful. View from our room was spectacular. Only bad point although not important at all, the shower curtain is a meh for me.

super ”

We book sky view room in 20fl(a little lower, we only can see sky in one side,that's fine) Sunny after noon stay in room that's what we do, that's amazing ,open the window a little bit. Only I don't like is we ask for change bed sheet, and let tips (my boy friend make a little coke on it,and we ganna stay 2nights)they don't change that just turn sheet inside out, hide the spot inside!

Exceptional”

Small rooms but clean and reasonable for the low price offered in January.

Small but nice”

Stunning views from the 22nd floor where our room was located, room was pratical and super clean but a very small space! You have to be super neat to keep the room organized with two pers. for 4 nights. Breakfastbar wasn’t too good, but many alternatives nearby. Location just perfect!

Great Stay!”

Location is perfect! The room is clean and cozy. The room is quite small - just fit for us 2 with two big luggage, but this is good enough for us. The only thing is the air con quite noisy. Will definitely come back next time!

Chic Hotel in a great location”

Fantastic four night stay - location superb, chic and stylish interior. Shoebox rooms but they do very well with the limited space they have. Cafe and restaurant inside are both sensational. Definitely recommend.

Great location, awesome rooftop bar, but slow elevators”

Had a great weekend stay here. Pros: rooftop bar, minimalist design, location. Cons: smaller sized rooms than expected, extremely inconvenient elevator system as it was often filled up by patrons of the rooftop bar. However, it was a small con relative to our amazing experience with the staff and comfortable room.

Location is great but not clean for a fairly new hotel”

If it were a cheap hotel, I wouldn't complain so much because usually what you pay is what you get, but this is not a cheap hotel, and the main reason I booked here because I thought being a new hotel, the facilities and the rooms would be clean, but I was proved wrong. Pros: Location is great, empire state building view is great from the rooftop bar. Cons: Very disappointed by how dirty this fairly new hotel was. There were white dusts and screw and other utility on our desk when we arrived, which means the hotel staff did not check the room's status before checking in a guest or they did a very poor job. The refrigerator did not work, we had to call someone. The toilet smelled of pee. The mirror in the bathroom was chipped in the corner near the water glasses. Rooms are not soundproofed, you can hear every word people say on the hallway. There are restaurants next to the hotel, at night they put out the trash so the street smells of food trash, but you can't smell it in the hotel.

Home away from home ”

I can not explain to you have wonderful the staff was. This was the greatest stay I have ever experienced in a hotel. Thank you.

The best NYC view ever!”

Room was clean, staff was friendly and helpful, most importantly you have the coolest NYC view!

Exceptional”

This is a safe and comfortable hotel. I'm like it.

Only for solo traveller”

We are couple travellers. The location is a bit far from subway station. Around hotel, there is no convenience store. Room size is super small, even though I got queen bed room. Just think you will get half size room than you expect. Only the reason to stay there is nice city view. but It's only for skyview room. not for normal room.