Armenian Street Heritage Hotel

Nothing much to complain about here, probably the parking. It's limited lot and it's open for all (even non customer) thus it's on a first come first serve basis. The rest I am quite happy overall for my 1st stay here ^,^

I read a lot of bad reviews and got scared. However, I had good experience with this hotel. Comfortable, huge room, everything is provided. I only had issue with parking but then this is penang we're talking about.

Value for money

This is just a normal hotel, do not have high expectation, but the location is best.

1) No parking. Very very very limited parking. 2)Bad customer service. I ask for babycot, they said they will check if any available, but we waited until whole night and no one follow up

Hotel is near to a lot of attractions and food stalls, parking is convenient too. Other than that, the room wifi is not stable, soundproofing is bad. Overall cleanliness is disappointing too.

great place to stay. affordable, clean, spacious, easy to go places.

Provide breakfast

can go to komtar and some attractions in walking distance, especially heritage festival in month of july, this hotel just located right next to the entrance of this heritage festival

Room 609, superior double room Occupants: myself, my wife and 18 month-old daughter. Pros: The location of the hotel was great. It's in Georgetown! Great food, great people, extremely clean and well maintained town (rather uncommon in Malaysia) and on top of everything, the buildings, parks and murals were nothing less than majestic! The room on the other hand, has its pros and cons. It was comparatively cheap, RM120++ per night. The aircon was cold enough, floors were clean, good water pressure with hot shower. Has a TV, few toiletries, tissues, complimentary 3 in 1 coffees and bottle water. The hotel amenities were fairly complete. They have a small convenient store, souvenir shop and a restaurant at the lobby. Immediately outside the hotel, there were bicycles for rent. The food in the hotel were okay with average price - far from great and you can get better foods nearby! Has a nice but deserted rooftop and it has a nice windy breeze at times. Cons: Building exterior was well kept but interior was slightly rundown. The furnitures were slightly old in general - walls were slightly stained, musty cabinet and the bed was soft. The worst was upon arrival to the room, the toilet bowl was filled with hair, lint and dust. After complaining to the counter staff, a cleaner (who was rather nonchalant) came to clean it immediately, but still left an irk for first impression! Has free parking in the hotel but it was extremely limited, probably about 10-15 spaces in total for a fairly large hotel. Might need to park outside - the local council parking rate is rm 0.80 per hour or rm6 per day. In summary, don't ex

Totally recommended! All is good. I love it!! 3d 2n was great! The hotel is clean, comfortable, plus the staff is all friendly and helpful when we ask where is the location and all. The location is superb! Would repeat stay at this hotel if i come again to penang! ❤️

Excellent location, near to eatery, went during non peak season so parking was not that difficult to find

We booked this hotel for the location and could have better stayed elsewhere where there are more better choices. Zero facilities but we dont use so is fine. We have to wave to the staff sometimes for queries because they were looking at their phones instead of greetings when customers approached. Room was bad when the water flow was small and air conditioner was spolit. We have to get out of the room to call for help several times just to get things done. As the towel was dirty (they placed my towel over the bathroom door which dirty my towel), I called to ask just 1 towel on 2nd day and tissue box (as they forgot to replace). only the tissue box came but never the towel. I practically have to use the tissue to wipe dry. Wifi was not working at all. even though i have seek help for many times. The answer I got from the staff was.."I can use the Wifi on ground and second floor, and is fine with me". The problem is not they can use, The problem is hotel guests cant use. (I dont care if they can use in the first place). Then one even commented say you can try download an App, that could have helped. I told them straight..how do you expect me to download when I dont have wifi. Worst Service. Have to keep prompting them even I seek help. Dont recommend to stay

Location is excellent walking distance to street art , shopping mall and convenience store. WiFi is totally suck 👎🏻👎🏻👎🏻 . Need app to connect to the WiFi. If no WiFi how to download the app??? Pls provide laundry bag and slippers, pen and paper for writing . The walkway / corridor on 3rd floor, a bit smelly, some soft of sewage/ septic smell.

Pro - Nearby a lot famous foods stalls & restaurant and Prangin Mall & 1st Avenue. Cons - 1) Receptionist giving excuses on the Wifi down for the 2 days stay. 3rd day checkout the Wifi still cannot be used. 2) Request change for new blanket due to some dirty stain but didn't change at all during the 2 day stayed. 3) Sound proof not good as can hear the air con compressor at night operating and sound of door closing as people going in and out at night. 4) Very limited car park 5) Air cond very dusty not service for long time. The bed frame and bed have dusty smell.

This hotel will be my first priority whenever i visit Penang next time.

All okay 👍🏻

DIDN'T HELP MUCH

Location is a pro. Not very clean, web on the walls, ac is poorly maintained. Bedding had to be changed due to unknown staines on it. One key card per room. Not enough towels and toiletries (subject to availability).

I am staying with room 316 with my family and my kid. The air-conditional is not function in the main panel. I have to ask the hotel technician to repair it. Even the air-con was fixed. But some time. The temperature is still unable to adjust I ignore it as I entering the hotel at around 10pm. Tired and plan to sleep. The WiFi is never be used before. They never fix the issue and keep on issuing WiFi password for you. I have never use the WiFi from I check in until I check out.