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Aroma Apartelle

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Very good7.1
Based on 14 reviews
Aroma Apartelle
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8.9 Excellent location
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8.9Location
  • Garden

  • Coffee shop

  • Restaurants

  • Room service

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Room choices
Family
...
  • 20 m²/215 ft²
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Standard new wing
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  • 12 m²/129 ft²
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VIP
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  • 16 m²/172 ft²
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Nearest essentials

Airports
  • Ninoy Aquino International Airport (MNL)
  • 43.1 km
  • Calapan City Airport (CPP)
  • 81.3 km
Public transportation
  • Tagaytay Olivarez Plaza Bus Stop
  • 2.0 km
  • San Agustin Bus Terminal
  • 7.4 km
Hospital or clinic
  • The Healing Station Philippines
  • 450 m
Pharmacy
  • Extra Care Pharmacy
  • 310 m
Convenience store
  • Ministop
  • 2.0 km
Cash withdrawal
  • ATM
  • 1.9 km

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Verified guest reviews

Agoda Reviews (14)
Filter by guest type:
Cleanliness6.9
Location8.9
Room comfort and quality7.0
Service6.7
Value for money6.6
Provided by verified guests of Agoda
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Standard new wing
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Showing 14 verified guest comments
12
4.7
Wendy from Philippines
Family with teens
Family
Stayed 1 night in December 2015
Unprofessional staff; Rat in room!
Location, parking, spacious room
We stayed on New Year's Eve. Reception didn't look welcoming at all. The people at the reception looked unprofessional (informal clothes, slippers) and when they found out I booked through Agoda, they had to find the price I paid online to find the room closest to the rate I paid. The room was spacious, however, the bedsheets looked worn and old. I was aghast when I saw a tiny mouse run across the room from under the fridge! A male staff came to catch the mouse with just a broom. When he didn't find it, he left and said the mouse must have already gone out of the room. An hour later, the mouse reappeared. Another male staff came with a broom, but also failed to catch the mouse. Frustrated and freaked out by this, I just asked for us to be transferred to another room. We moved to a smaller but newer and cleaner room downstairs. In fairness, they were gracious enough to move the fridge from our original room (the smaller room did not have any). Another comment I have is that the management appear to be letting the staff's children in the hotel lobby while the parents are at work. The kids stay there for hours watching TV. I find this to be disruptive to the staff's duties as they would go there from time to time to care for their kids. Overall, bad stay and poor value for money. I'm never going to stay in this hotel again.
Reviewed January 05, 2016
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4.7
Don from Philippines
Family with teens
Family
Stayed 1 night in June 2015
Desperate times
Easy access, easy access, easy access
The place is gloomy, the aircon is terrible, no wifi access in rooms, the bed and pillow are like rocks, the free breakfast is a joke, unprofessional staff, pool with floating cockroaches.
Reviewed June 14, 2015
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4.7
Bhullet from Philippines
Family with teens
Family
Stayed 1 night in January 2015
Everything is poor except the location.
Nothing but the location
A little too bad. No closet just a dusty open shelves, the bed is so hard so i suffer from stiffed neck.. No choices from free breakfast only omelette..unattentive staff the girl in the front desk..
Reviewed January 18, 2015
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7.3
abraham from Philippines
Family with young children
Family
Stayed 1 night in January 2015
place not bad
transport access is ok. ambient is ok
Stay was ok except water heater is weak. Parking is abit dangerous for young unexperience people due to deep slide
Reviewed January 06, 2015
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4.7
Liezl from Philippines
Family with teens
VIP
Stayed 1 night in October 2014
Not worth the price paid. Staff are Clueless
Just location
Staff cannot recommend places to visit. They are clueless about Tagaytay and bookings done via Agoda. The breakfast option is traditional but very very limited. No shampoo provided. Agoda rooms listed are not the same with the actual rooms. They changed their name to Aroma Hotel Tagaytay but the service standard is more appropriate for a hostel.
Reviewed October 27, 2014
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7.7
Aisa from Philippines
Group
VIP
Stayed 1 night in September 2014
Outstanding
Location, Wifi, Appliances
Reviewed September 22, 2014
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8.0
Judith from Philippines
Group
VIP
Stayed 1 night in May 2014
Comfortable stay
Cleanliness,Space, Location
The Aroma Apartelle is known as a backpacker / budget hotel, but we were pleasantly surprised by the ample and clean accommodations at the cheap price. The breakfast leaves a lot to be desired, though--tiny servings and agonizingly slow service. The staff was friendly, just not fast. The pool was great but it was dirty when we decided to take a dip. It was a bit slimy and the pool floor tiles were slippery so it was a bit dangerous for those who didn't know how to swim. We notified the staff and the next day they were in the process of replacing the water when we left. Overall it was a satisfying stay for us, we just wish that we could have enjoyed the pool more.
Reviewed May 29, 2014
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7.7
Therese from Philippines
Family with young children
VIP
Stayed 1 night in February 2014
ok hotel but noisy neighbors!
cheap, clean rooms, nice staff
The rooms are clean, I think we stayed in the new building, although there were some floors still being constructed as of that time. It has a nice view deck, nice swimming pool. The breakfast served had small portions though (the daing na bangus served was only 1/4 portion and the tocino had only about 5 small pieces of pork). But the hotel was no problem, the big problem was the noisy neighbors! All throughout our stay, the videoke sounds from nearby house (I think they're illegal settlers, they're sprouting everywhere in Tagaytay and destroying the view of Taal lake!) it was blasting up until 3am and came back to life at exactly 7am the next day! We complained to the staff about it, seems they can't do anything? Can't they at least refer it to some barangay officials or better yet, to the police, since its been bothering their guests all night?
Reviewed February 13, 2014
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8.0
Ivy from Philippines
Group
VIP
Stayed 1 night in January 2014
Good, comfortable
The view, parking, price
According to the staff, they didn't receive a notice from Agoda. Fortunately they still had a room available.
Reviewed February 04, 2014
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9.0
Roberto from Philippines
Family with teens
Family
Stayed 1 night in December 2013
pleasant /serene
nature
My family had a pleasant and relaxing stay with this centrally located and value for the money hotel.
Reviewed December 30, 2013
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12

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Aroma Apartelle
|Very good 7.1
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