Aroma Hotel Butterworth

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

11, Butterworth Business City Centre, Butterworth, Penang, Malaysia, 12300

Highlights

Rated highly by Business travelers

Highly Rated by Family Traveller

My family members love this hotel
Location

Great affordable stay at superb location!
Great food & dining

Top Value

Great affordable stay at superb location!

Facilities

Internet access

Free parking

Front desk [24-hour]

Luggage storage

Room service

Salon

Tours

Laundry

About us

Aroma Hotel Butterworth — modern boutique for two with chic local-art accents, rooftop café with skyline and sunset food menu, direct transport-hub access, steps from street-food and city attractions, plus business facilities. Located in laid-back Butterworth, Penang, this hotel offers easy ferry links to George Town, quick access to mainland transport and nearby markets. Practical amenities include attentive room service, an on-site salon, curated local food tours and vending machines. Rooms feature air conditioning, complimentary Wi‑Fi, in-room safe and shower toiletries; select rooms have city views. Ideal for two travelers seeking a convenient base to eat, explore and work without fuss. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

15 travelers have booked today.

Location 8.2
Service 7.8
Value for money 7.6
Cleanliness 7.5

Based on 7,807 verified reviews

Location

8.2

Service

7.8

Value for money

7.6

Cleanliness

7.5

Room comfort and qua...

7.3

Facilities

7.0

See map

8.2Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Penang Fort Cornwallis
4.3 km
Pinang Peranakan Mansion
4.5 km
Chew's Jetty
4.6 km
Khoo Kongsi
4.9 km
Armenian Street
5.0 km
Closest landmarks
Taman Tugu Kota Demokrasi Bagan
220 m
E.L. Lim Dental
280 m
Tong San Chai Clinic
340 m
Super Top Pharmacy
380 m
Bola-Bola Sport Centre
550 m

Good to know

Value for money7.6
Location rating8.2
Nearest airportPenang International Airport (PEN)
Distance to airport17.8 km

Select your room

1/12

Premium Deluxe King Room

20 m²/215 ft²
Max 4 adults
1 double bed
1/11

Deluxe King

22 m²/237 ft²
Max 2 adults
1 double bed
Preferred by Couples
  • City view

1/9

Premier Deluxe Twin

22 m²/237 ft²
Max 2 adults
2 single beds
  • City view

1/9

Deluxe Twin

22 m²/237 ft²
Max 2 adults
2 single beds
  • City view

1/8

Premier Deluxe King

22 m²/237 ft²
Max 2 adults
1 king bed
  • City view

1/8

Deluxe Double Room

Max 251 adults
1 king bed
1/6

Premier Deluxe Room (Twin)

Max 2 adults
1/3

Deluxe Double Room

22 m²/237 ft²
Max 3 adults
1/1

Premium Deluxe King Room

20 m²/215 ft²
Max 4 adults
1 double bed
1/1

Deluxe Double Room

22 m²/237 ft²
Max 3 adults
1 super king bed

Frequently asked questions

Aroma Hotel Butterworth has car park onsite free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While residing at Aroma Hotel Butterworth, jump start your vacation by discovering the nearest attractions that are within close proximity to the property which include Taman Tugu Kota Demokrasi Bagan, Bola-Bola Sport Centre, and Billion Shopping Centre @ Kampung Paya.

While residing at Aroma Hotel Butterworth, enjoy your morning or evening wander at nearby park which include Taman Tugu Kota Demokrasi Bagan, Dataran Pemuda Merdeka, and Sungai Nyior Football Field.

Aroma Hotel Butterworth was built in 2012.

Aroma Hotel Butterworth has a total of 272 rooms.

The typical room rate for Aroma Hotel Butterworth in the past month is 148.76 MYR, compared to city's average of 224.66 MYR.

Aroma Hotel Butterworth can converse in 3 languages and supports well-known languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Past group travelers that have stayed at this property have given Aroma Hotel Butterworth an average rating of 7.6. You can find more in depth customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified hours may be charged an additional fee.

This property has an indoor venue for your special get together. Big events and gatherings like weddings and private events can be organized at Aroma Hotel Butterworth. Small or private events like birthday parties can also be arranged. Services for wireless internet and audio-visual equipment are readily available to help your occasion go smoothly.

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More about Aroma Hotel Butterworth

More about Aroma Hotel Butterworth

Experience Comfort and Convenience at Aroma Hotel Butterworth

Welcome to Aroma Hotel Butterworth, a delightful 3-star hotel located in the vibrant city of Penang, Malaysia. With its prime location and excellent amenities, this hotel offers a perfect blend of comfort and convenience for both leisure and business travelers. With a total of 272 well-appointed rooms, Aroma Hotel Butterworth provides a wide range of accommodation options to suit every guest's needs. Each room is tastefully decorated and equipped with modern amenities to ensure a pleasant stay. Whether you are traveling alone, with a partner, or as a family, you will find the perfect room to relax and unwind in after a day of exploring the city. Check-in at Aroma Hotel Butterworth begins from 03:00 PM, allowing you plenty of time to settle in and make yourself at home. The friendly and attentive staff will be there to assist you throughout your stay, ensuring a seamless check-in experience. Check-out is until 12:00 PM, giving you ample time to enjoy a leisurely breakfast or pack your belongings before your departure. Families with children will find Aroma Hotel Butterworth to be a welcoming haven. The hotel's child policy allows children between the ages of 2 to 12 to stay free of charge, making it an ideal choice for family vacations. The hotel understands the importance of catering to the needs of young guests, and provides a range of amenities and services to ensure a comfortable and enjoyable stay for the whole family. Aroma Hotel Butterworth was built in 2012 and underwent its last renovation in the same year, ensuring that the facilities are modern and well-maintained. The hotel's attention to detail and commitment to providing a superior guest experience is evident in every aspect, from the stylish decor to the impeccable service. Conveniently located just 45 minutes away from the airport, Aroma Hotel Butterworth offers easy access to the city's major attractions, shopping centers, and business districts. Whether you are here for business or pleasure, you will find everything you need within reach. Experience the comfort and convenience of Aroma Hotel Butterworth during your visit to Penang. With its spacious rooms, excellent amenities, and attentive service, this hotel is the perfect choice for a memorable stay in Malaysia.

Exciting Entertainment Facilities at Aroma Hotel Butterworth

Aroma Hotel Butterworth in Penang, Malaysia offers a range of exciting entertainment facilities that are sure to keep guests entertained throughout their stay. The hotel boasts a state-of-the-art fitness center, perfect for those looking to stay active and maintain their fitness routine. Equipped with modern exercise equipment, guests can enjoy a refreshing workout while enjoying panoramic views of the city. For those seeking a more leisurely form of entertainment, Aroma Hotel Butterworth also features a luxurious spa. Indulge in a variety of rejuvenating treatments and massages, designed to relax and revitalize both the body and mind. Pamper yourself with a soothing massage, unwind in the sauna, or take a dip in the inviting swimming pool. In addition to these fantastic facilities, Aroma Hotel Butterworth also offers a stylish rooftop bar, where guests can unwind and enjoy a refreshing drink while taking in breathtaking views of the city skyline. Whether you're looking to stay active, relax, or simply enjoy a night out, Aroma Hotel Butterworth has the perfect entertainment facilities to cater to your every need.

Convenience Facilities at Aroma Hotel Butterworth

At Aroma Hotel Butterworth, we strive to provide our guests with the utmost convenience during their stay. From the moment you step into our hotel, you will be greeted by a range of facilities designed to make your stay as comfortable as possible. Our dedicated room service ensures that you can enjoy a delicious meal or a refreshing drink in the privacy of your own room. Whether you're craving a late-night snack or a hearty breakfast, our attentive staff will be there to cater to your needs. For the safety and security of our guests, we offer safety deposit boxes where you can store your valuables. Rest assured that your belongings will be well-protected throughout your stay. Stay connected with the world with our complimentary Wi-Fi in all rooms and public areas. Whether you need to catch up on work emails or simply browse the internet, our high-speed internet access will keep you connected. For our guests who smoke, we have a designated smoking area where you can indulge in a cigarette without disturbing others. This ensures a comfortable environment for both smokers and non-smokers. We understand that traveling often involves carrying luggage, which is why we offer luggage storage facilities. Whether you arrive early or need to check out but still want to explore the city, you can leave your bags with us and enjoy your day hassle-free. Lastly, our dedicated housekeeping team ensures that your room is kept clean and tidy throughout your stay. With daily housekeeping, you can relax and unwind without worrying about the cleanliness of your surroundings. At Aroma Hotel Butterworth, we prioritize your comfort and convenience. From room service to Wi-Fi access, we have thoughtfully provided a range of facilities to enhance your stay with us.

Convenient Transport Facilities at Aroma Hotel Butterworth

At Aroma Hotel Butterworth, we understand the importance of seamless travel experiences for our guests. That's why we offer an array of convenient transport facilities to ensure your stay is hassle-free. Our hotel provides a car park onsite, allowing you to park your vehicle securely and conveniently. What's more, our car park is free of charge, giving you peace of mind and saving you from the hassle of finding parking elsewhere. If you prefer to explore the vibrant city of Penang without the hassle of driving, our hotel also offers a taxi service. Our friendly and knowledgeable staff can assist you in arranging for a taxi to take you to your desired destination, whether it's exploring the UNESCO World Heritage Site of George Town or visiting the famous Penang Hill. Additionally, our hotel is located close to various tour operators, making it convenient for you to book exciting tours and explore the beautiful attractions of Penang. With our convenient transport facilities, including an onsite car park, free of charge parking, and a taxi service, Aroma Hotel Butterworth ensures that your journey to and around Penang is smooth and enjoyable. Whether you're traveling by car or prefer to leave the driving to someone else, our hotel has got you covered. Experience the best of Penang with ease at Aroma Hotel Butterworth.

Modern Comfort and Entertainment at Aroma Hotel Butterworth

Step into a world of modern comfort and entertainment at Aroma Hotel Butterworth. Each room is thoughtfully designed to provide guests with a comfortable and relaxing stay. The hotel's air conditioning ensures a cool and pleasant atmosphere, perfect for escaping the tropical heat of Penang. Unwind after a long day of exploring with the television in your room. Catch up on your favorite shows or watch a movie from the comfort of your bed. With satellite/cable TV, you'll have access to a wide range of channels, ensuring there's always something to suit your taste. Whether you're a sports enthusiast or a movie buff, you'll find plenty of entertainment options at your fingertips. Relax and recharge in the cozy rooms of Aroma Hotel Butterworth. The combination of air conditioning, television, and satellite/cable TV ensures that your stay is comfortable and enjoyable. Experience modern amenities and indulge in a well-deserved break at this delightful hotel in Penang, Malaysia.

Indulge in Culinary Delights at Aroma Hotel Butterworth

At Aroma Hotel Butterworth, we understand that dining is an essential part of any memorable stay. That's why we offer a range of dining facilities to cater to all your culinary desires. From the comfort of your room, you can enjoy delectable dishes through our convenient room service. Whether you're craving a hearty breakfast to start your day or a late-night snack to satisfy those midnight cravings, our room service is available around the clock, ensuring that you're never left hungry. In addition to room service, our hotel also provides daily housekeeping, ensuring that your dining experience is always accompanied by a clean and inviting atmosphere. Our dedicated team of housekeeping staff ensures that your dining area is sparkling clean, allowing you to fully enjoy your meals in a pristine environment. With Aroma Hotel Butterworth's dining facilities, you can indulge in a delightful culinary experience without ever leaving the comfort of your room. Whether you're traveling for business or leisure, our dining options are designed to cater to your needs and provide an unforgettable stay.

A Range of Comfortable Rooms at Aroma Hotel Butterworth

Aroma Hotel Butterworth in Penang, Malaysia offers a variety of comfortable and well-appointed rooms to suit every traveler's needs. Choose from the Deluxe King room, featuring a spacious 22 square meters of space and a cozy Double Bed. If you prefer separate beds, the Deluxe Twin room offers the same generous space and is equipped with 2 Single Beds. For those seeking a touch of luxury, the Premier Deluxe King room is an excellent choice. With its 22 square meters of space and a plush King Bed, this room provides a truly indulgent experience. Alternatively, the Premier Deluxe Twin room offers the same level of comfort with 2 Single Beds. Booking any of these rooms on Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's commitment to providing the most competitive rates, you can rest assured that you are getting the best value for your money. Additionally, Agoda's user-friendly platform makes it easy to search, compare, and book your desired room at Aroma Hotel Butterworth, saving you time and effort. Experience a comfortable stay at Aroma Hotel Butterworth by booking your room through Agoda today!

Discover the Vibrant Charm of Butterworth in Penang, Malaysia

Nestled on the mainland of Penang, Malaysia, Butterworth is a vibrant and bustling town that offers a unique blend of cultural heritage, modern development, and natural beauty. Known as the gateway to Penang Island, Butterworth is a popular destination for both locals and tourists alike. Immerse yourself in the rich history and cultural diversity of Butterworth as you explore its charming streets lined with colonial buildings, traditional shophouses, and bustling markets. Take a stroll along Jalan Raja Uda, the main street of Butterworth, and indulge in a wide array of local delicacies from street food vendors. Discover the town's vibrant art scene at the Hin Bus Depot Art Centre, where you can admire contemporary artworks and attend exciting exhibitions. For nature enthusiasts, a visit to the scenic Butterworth Outer Ring Road (BORR) Park is a must. This lush green space offers a tranquil escape from the city's hustle and bustle, with jogging tracks, cycling paths, and picnic spots. Enjoy breathtaking views of the Penang Bridge, the iconic landmark that connects Butterworth to Penang Island, and witness stunning sunsets that paint the sky with hues of orange and pink. With its convenient location and diverse attractions, Butterworth is the perfect base for exploring the wonders of Penang. Whether you're seeking cultural experiences, culinary adventures, or simply a peaceful retreat, Butterworth has something to offer for everyone.

Convenient Transportation from Penang Airport to Aroma Hotel Butterworth

Located in the bustling city of Butterworth, Penang, Aroma Hotel Butterworth offers a comfortable and convenient stay for travelers. To reach this charming hotel from Penang International Airport, you have several transportation options to choose from. One of the most convenient ways to get to Aroma Hotel Butterworth is by taking a taxi or a ride-hailing service from the airport. The journey takes approximately 30 minutes, depending on the traffic conditions. Taxis are readily available at the airport's arrival hall, and ride-hailing services such as Grab can be easily booked through their mobile app. This option ensures a hassle-free and direct transfer to the hotel, allowing you to relax and enjoy the scenic views along the way. Another option is to take the public bus from the airport to Butterworth. The Rapid Penang Bus Service operates several routes that connect the airport to various destinations in Penang, including Butterworth. Look for the bus number 401E, which will take you directly to the Butterworth Bus Terminal. From there, Aroma Hotel Butterworth is just a short taxi ride away. This option is not only budget-friendly but also provides an opportunity to experience the local public transportation system. For those who prefer a more personalized and comfortable transfer, booking a private airport transfer in advance is an excellent choice. Many local tour operators and transportation companies offer private transfers from Penang International Airport to Butterworth. This option ensures a smooth and hassle-free journey, with a professional driver waiting for you at the airport and taking you directly to Aroma Hotel Butterworth. No matter which transportation option you choose, Aroma Hotel Butterworth is easily accessible from Penang International Airport. With its convenient location and comfortable accommodations, this hotel is the perfect choice for both leisure and business travelers visiting Butterworth, Penang, Malaysia.

Explore the Surrounding Landmarks near Aroma Hotel Butterworth

Aroma Hotel Butterworth is conveniently located near several exciting landmarks and attractions that offer a variety of activities for guests to enjoy during their stay. One Fitness is just a short distance away, making it easy for fitness enthusiasts to maintain their workout routine. For those looking to indulge in some retail therapy, Tesco Bagan Ajam is also nearby, offering a wide range of shopping options. Sports enthusiasts will be delighted to find OSK Sport Centre & Badminton Academy within easy reach of the hotel. This state-of-the-art facility provides the perfect setting for a friendly game of badminton or other sports activities. Nature lovers can explore the serene Air Hitam Dalam Educational Forest, where they can immerse themselves in the beauty of the surrounding flora and fauna. For a relaxing day out, guests can visit Kolam tadahan and Frog Lake, picturesque spots that offer a peaceful ambiance and stunning views. History buffs can explore the Church of the Nativity of the Blessed Virgin Mary, a beautiful church that showcases impressive architecture and cultural significance. Families traveling with children will appreciate the Taman Bagan Ajam Playground, a vibrant and safe space for kids to play and have fun. In case of any medical needs, Klinik Kesihatan Mak Mandin and Tong San Chai Clinic are conveniently located nearby, providing easy access to healthcare services. With these fantastic landmarks and attractions in close proximity, guests at Aroma Hotel Butterworth will have plenty of options to make their stay in Penang, Malaysia, truly memorable.

Conveniently Connected to Stesen KTM Butterworth Railway Station

Located just a stone's throw away from Aroma Hotel Butterworth, the Stesen KTM Butterworth Railway Station provides guests with easy access to various destinations in Penang and beyond. This well-connected railway station offers a convenient mode of transportation for those looking to explore the city and its surrounding areas. From Stesen KTM Butterworth Railway Station, guests can hop on a train and venture to popular attractions such as George Town, the capital of Penang. Known for its vibrant street art, colonial architecture, and delicious local cuisine, George Town is a must-visit destination for any traveler. Additionally, the railway station also provides access to other parts of Malaysia, making it a great option for those looking to embark on a wider exploration of the country. With Stesen KTM Butterworth Railway Station just a short walk away, guests staying at Aroma Hotel Butterworth can enjoy the convenience of hassle-free travel. Whether you're planning a day trip to George Town or an adventure further afield, this well-connected public transport station ensures that you can easily reach your desired destinations with ease and comfort.

A Culinary Adventure Near Aroma Hotel Butterworth

Located in the heart of Butterworth, Aroma Hotel is surrounded by a plethora of dining options that will satisfy every palate. Just a short walk away, you'll find Khunthai Restaurant, a popular local eatery that serves authentic Thai cuisine. For those craving a taste of traditional dim sum, Restoran Chaw Choon Dim Sum is a must-visit. Sushi lovers will be delighted by the extensive menu at Sushi YA Raja Uda, offering a wide selection of fresh and delicious Japanese dishes. For seafood enthusiasts, Ong Cheng Huat Seafood is the go-to spot, known for its mouthwatering array of seafood dishes that are sure to tantalize your taste buds. Don't forget to stop by Ooi Kee Biscuit and Bakery to satisfy your sweet tooth with their delectable pastries and biscuits. If you're in the mood for Japanese cuisine, Shunka Japanese Restaurant at Raja Uda is a hidden gem that offers a variety of sushi, sashimi, and other Japanese delights. For a taste of local flavors, Restaurant Lin Jih and Family Restaurant are both excellent choices, serving authentic Malaysian dishes that will leave you craving for more. Lastly, Singgah Sat RnR is a convenient pit stop for travelers looking to grab a quick bite or enjoy a cup of coffee. With such a diverse range of dining options, Aroma Hotel Butterworth is the perfect base for food lovers to embark on a culinary adventure.

Shop 'til you drop at Aroma Hotel Butterworth's surrounding shopping landmarks

Located in the vibrant city of Penang, Malaysia, Aroma Hotel Butterworth offers easy access to a plethora of shopping landmarks. Just a stone's throw away from the hotel, you will find the Billion Shopping Centre @ Kampung Paya. This shopping haven is a paradise for shopaholics, offering a wide range of retail outlets, boutiques, and specialty stores. Whether you're looking for trendy fashion pieces, electronics, or souvenirs, Billion Shopping Centre has it all. And if you're in search of groceries or household items, the nearby Carrefour is the place to go. With its extensive selection of products, Carrefour ensures that all your shopping needs are met. So, get ready to shop 'til you drop at these fantastic shopping landmarks near Aroma Hotel Butterworth!

Affordable Luxury at Aroma Hotel Butterworth

Escape to Aroma Hotel Butterworth and experience affordable luxury without compromising on quality. With an average room price of just $40, Aroma Hotel Butterworth offers exceptional value for money compared to the average price of a hotel room in Penang, which stands at $69. Nestled in the heart of Penang, Aroma Hotel Butterworth provides a comfortable and stylish retreat for travelers seeking a budget-friendly option. Despite its affordable price, this hotel does not compromise on quality or service. Each room is tastefully decorated and equipped with modern amenities, ensuring a relaxing stay for guests. Whether you are traveling for business or leisure, Aroma Hotel Butterworth offers a range of room options to suit every need. From cozy single rooms to spacious suites, each accommodation is designed to provide comfort and convenience. With its strategic location, guests can easily explore the vibrant city of Penang without breaking the bank. So why settle for an average hotel room when you can enjoy affordable luxury at Aroma Hotel Butterworth?

A Memorable Stay at Aroma Hotel Butterworth

Aroma Hotel Butterworth in Penang, Malaysia, has received rave reviews from its satisfied guests. With spacious, clean, and comfortable rooms, this hotel ensures a pleasant and relaxing stay for every guest. The rooms are well-maintained and equipped with modern facilities, providing a comfortable and enjoyable experience. The hotel's strategic location allows guests to easily explore the lively surroundings and indulge in leisure activities. The friendly and accommodating staff at Aroma Hotel Butterworth go above and beyond to ensure that guests feel welcome and have everything they need for a memorable stay.

Aroma Hotel Butterworth: A Delightful Stay with Exceptional Staff Performance

Aroma Hotel Butterworth in Penang, Malaysia, has garnered positive customer reviews for its exceptional staff performance and delightful stay experience. With an overall rating of 7.3, guests have praised the hotel's friendly and attentive staff who go above and beyond to ensure a memorable stay. The staff's commitment to providing excellent service has earned them a remarkable rating of 7.5, reflecting their dedication to guest satisfaction. In addition to outstanding staff performance, Aroma Hotel Butterworth offers great value for money, with a rating of 7.4 for its affordability. Guests appreciate the hotel's competitive prices without compromising on comfort and quality. The well-appointed rooms provide a cozy and relaxing ambiance, ensuring a comfortable stay for guests. With a rating of 7.3 for comfort, Aroma Hotel Butterworth ensures that guests can unwind and rejuvenate after a long day of exploring Penang. The hotel's strategic location also receives high praise, with a rating of 7.9. Situated in Butterworth, guests have easy access to Penang's popular attractions, shopping malls, and dining options. Whether guests are in town for business or leisure, the hotel's convenient location allows them to explore the vibrant city with ease. Moreover, Aroma Hotel Butterworth maintains a high standard of cleanliness, with a rating of 7.2. Guests appreciate the well-maintained facilities and immaculate rooms, ensuring a pleasant and hygienic stay. With exceptional staff performance, great value for money, a convenient location, and a commitment to cleanliness and comfort, Aroma Hotel Butterworth is the perfect choice for travelers seeking a delightful and memorable stay in Penang, Malaysia.

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Amenities and facilities

Very good7.0

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms! unavailable
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Tours
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Indoor venue for special events
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Non-smoking
  • Private bathroom
  • Private entrance
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Window that opens
  • Wooden/parqueted flooring

Location

11, Butterworth Business City Centre, Butterworth, Penang, Malaysia, 12300

Excellent8.2

Location

Airports
  • Penang International Airport (PEN)
    17.8 km 34 min drive
  • Sultan Abdul Halim Airport (AOR)
    86.7 km
Public transportation
  • Stesen KTM Butterworth Railway Station
    3.1 km 16 min drive
  • Pengkalan Raja Tun Uda Bus Terminal
    4.4 km 40 min drive
Hospital or clinic
  • E.L. Lim Dental
    280 m
Shopping
  • Gurney Plaza
    8.3 km
Convenience store
  • 7 Eleven
    540 m
Cash withdrawal
  • ATM
    150 m

What's nearby

Popular landmarks
  • Penang Fort Cornwallis
    4.3 km
  • Pinang Peranakan Mansion
    4.5 km
  • Chew's Jetty
    4.6 km
  • Khoo Kongsi
    4.9 km
  • Armenian Street
    5.0 km
  • Cheong Fatt Tze - The Blue Mansion
    5.2 km
  • Kek Lok Si Temple
    12.1 km
  • Batu Ferringhi Beach
    15.8 km
  • Entopia
    18.7 km
  • Escape Theme Park
    18.8 km
Nearby landmarks
  • Taman Tugu Kota Demokrasi Bagan
    220 m
  • E.L. Lim Dental
    280 m
  • Tong San Chai Clinic
    340 m
  • Super Top Pharmacy
    380 m
  • Bola-Bola Sport Centre
    550 m
  • Phoenix Laboratory
    570 m
  • Billion Shopping Centre @ Kampung Paya
    570 m
  • Bagan Specialist Centre
    770 m
  • Klinik Pergigian Mak Mandin
    980 m
  • Klinik Kesihatan Mak Mandin
    990 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)45
The property
  • Year property opened2012
  • Number of floors12
  • Room voltage220
  • Number of rooms 272
  • Most recent renovation2012
  • Non-smoking rooms/floorsYes

Property announcements

Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

Reviews of Aroma Hotel Butterworth from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
7.5

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 6.4
  • 5.6
  • 10
  • 6.0
  • 6.4
  • 9.2
  • 10
  • 10
  • 10
  • 10

Most recent

  • Location score 8.2 out of 10 and is a high score in Penang
    Location8.2
  • Service score 7.8 out of 10 and is a high score in Penang
    Service7.8
  • Value for money score 7.6 out of 10
    Value for money7.6
  • Cleanliness score 7.5 out of 10
    Cleanliness7.5
  • Room comfort and quality score 7.3 out of 10
    Room comfort and quality7.3
  • Facilities score 7 out of 10
    Facilities7.0
High score for Penang

Rating

9+ Exceptional (447)
8-9 Excellent (207)
7-8 Very Good (509)
6-7 Good (342)
<6 Below Expectation (655)

Review summary

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This hotel is in the best location with shops, restaurants, and cafes nearby. Its clean and spacious bathroom is mentioned in many reviews. The friendly staff provides excellent service, which is appreciated by many guests. Additionally, it's considered a great value for money according to guests' feedback.

Several guests have reported old and worn-out amenities and dirty and smelly rooms. These issues should be addressed by the hotel management to ensure a comfortable stay for future guests.

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Location

Mentioned in 48 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Cleanliness

Mentioned in 43 reviews
sentiment-positive-indicator
60% Positive
sentiment-negative-indicator
39% Unfavourable

Service

Mentioned in 28 reviews
sentiment-positive-indicator
78% Positive
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21% Unfavourable

Room comfort

Mentioned in 25 reviews
sentiment-positive-indicator
60% Positive
sentiment-negative-indicator
40% Unfavourable

Restaurant options

Mentioned in 16 reviews
sentiment-positive-indicator
87% Positive
sentiment-negative-indicator
12% Unfavourable

Air conditioning

Mentioned in 16 reviews
sentiment-positive-indicator
25% Positive
sentiment-negative-indicator
75% Unfavourable

Parking

Mentioned in 14 reviews
sentiment-positive-indicator
100% Positive

Value for money

Mentioned in 12 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Bathroom

Mentioned in 10 reviews
sentiment-positive-indicator
40% Positive
sentiment-negative-indicator
60% Unfavourable
Showing 2,160 verified guest comments
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  1. 9.2
    Exceptional
    LAU from Malaysia
    Couple
    Deluxe King
    Stayed 2 nights in May 2026

    “Exceptional”

    The staff is friendly, there's alot of parking space. The room is clean, but no toothbrush and toothpaste, and also the bathroom when shower, whole bathroom is wet, the tv also cannot watch , switch to digital totally cannot, the i switch to normal channel is blur.

    Reviewed May 15, 2026
  2. 9.6
    Exceptional
    yeen from Malaysia
    Solo traveler
    Deluxe King
    Stayed 1 night in July 2025

    “Great Stay Again – Comfortable and Convenient!”

    This is my second stay at this hotel. The location is excellent, with many eateries available at night. The staff are friendly and helpful, which I really appreciate. The bed is comfortable, and the bathroom is spacious. There's even a full-length mirror in the room, which is lovely — especially for girls! I would be even happier if one-use slippers were provided in the room. 😊 Overall, a great and pleasant stay once again!

    Reviewed July 20, 2025
  3. 9.2
    Exceptional
    Raajeshsan from Malaysia
    Couple
    Premier Deluxe Twin
    Stayed 1 night in March 2025

    “Worth for money ”

    I stayed at this hotel for a weekend getaway and was pleasantly surprised by the value for the price. The room was clean, spacious, and had all the basic amenities I needed, including a comfortable bed, a TV, free Wi-Fi, and a well-maintained bathroom. The location was also great, with easy access to local attractions and public transport. The staff were friendly and helpful, and I appreciated the complimentary breakfast, which was simple but tasty. While it wasn’t a luxury stay, the room was more than adequate for the price, making it a solid choice for anyone looking for a budget-friendly option without sacrificing comfort. I’d definitely recommend it for travelers looking to get the most out of their money.”

    Reviewed April 04, 2025
  4. 8.0
    Excellent
    YC from Malaysia
    Group
    Deluxe King
    Stayed 1 night in January 2025

    “Poor cleanliness and facilities ”

    Used to stay at this hotel for a few times and the quality of service had severely dropped down. The bathroom is no longer differenciating the wet and dry area, not even a bath curtain so we requested for another room. Then we realize there were no slippers provided in the room so we made another phone call to request for it and this was when I got the reply saying my booking for this room rate doesnt include a slipper. We were confused because it should be a basic thing to have in a hoteluntil we found out there were no toothbrush too, so the third phone call was made to ask for one, which again,should be prepared instead of the customers asking it. Worst thing, is when we finally get everything to start a shower, we saw a cockcorach in the bathroom and it took another 15mins to wait for the housekeeping staff to kill the bug for us. Overall the receptionist staff is friendly but I am very disappointed with the hotel service

    Reviewed January 27, 2025
  5. 8.0
    Excellent
    Alziratul from Malaysia
    Solo traveler
    Deluxe King
    Stayed 1 night in October 2025

    “Lovely Hotel — Would Definitely Return”

    I had a great stay at this hotel. The room was spacious, clean, and well-maintained. The staff were friendly and always ready to help. Breakfast had a good variety, though it could be slightly improved. Overall, a wonderful experience — I’d be happy to come back

    Reviewed October 14, 2025
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