Arro Khampa by Zinc Journey Shangri-la
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Deluxe Queen - Room plan Arro Khampa by Zinc Journey Shangri-la
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Interior view Arro Khampa by Zinc Journey Shangri-la
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9.1
Exceptional
/10
(103 reviews)See what guests said
See map
9.2
Exceptional
Location rating score
Exceptional location
Parking
FREE
Free Wi-Fi

Arro Khampa by Zinc Journey Shangri-la

No.15 Donglang, Jinlong Street, Shangri La, Deqen, China, 674400 - See map
"From front balcony of our rooms in 2nd floor I enjoy drinking the complimentary warm milk at night while watching the lights shining from temple at ci..."
Erlin - July 2, 2018
Exceptional cleanliness
9.3 rating for cleanliness
Exceptional service
9.3 rating for service
Exceptional comfort
9.1 room quality and comfort
Excellent facilities on premise
8.5 facilities on premise
  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

  • Garden

Cheaper than 97% of all properties in Deqen in the last 24 hoursCompared to 362 Deqen properties at Agoda for various dates
Property ranking|Compared to 362 Deqen properties
See all rankings
Room comfort score
9.1/10
Location score
9.2/10
Service score
9.3/10
Cleanliness score
9.3/10
Better than
99
%
of Deqen properties
Better than
98
%
of Deqen properties
Better than
98
%
of Deqen properties
Better than
98
%
of Deqen properties
Value for money8.7
Distance to city center3 Km
Location rating9.2

Rooms available at Arro Khampa by Zinc Journey Shangri-la

9.1
Exceptional
Room comfort & quality
Deluxe Suite
Deluxe Suite
...
  • Room size: 70 m²/753 ft²
  • Nature view
  • 1 king bed
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Deluxe Twin
Deluxe Twin
...
  • Room size: 33 m²/355 ft²
  • Nature view
  • 2 single beds
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Deluxe Queen
Deluxe Queen
...
  • Room size: 33 m²/355 ft²
  • Nature view
  • 1 queen bed
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Queen Room
Queen Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 queen bed
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Lijiang Arro Khampa - Suite Room
Lijiang Arro Khampa - Suite Room
...
  • Room size: 45 m²/484 ft²
  • Shower
  • 1 king bed
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Run of House
Run of House
...
  • Balcony/terrace
  • Shower
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Deluxe King Room
Deluxe King Room
...
  • Balcony/terrace
  • Shower
Enter dates to see prices

What people love about Arro Khampa by Zinc Journey Shangri-la

  • 8.8
    Excellent
    Staff 

    "The hotel located in Dukezong ancient city, at upper floor can see the temple in guishan park, nice & friendly staff"

    song

    |

    November 10, 2016

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More about Arro Khampa by Zinc Journey Shangri-la

More about Arro Khampa by Zinc Journey Shangri-la

7.6
Very good

"Nice room."

Eugene

|

August 4, 2018

An overview

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Most talked about facilities

Breakfast
5 mentions
Food & Dining
2 mentions
View
Housekeeping

What they offer

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Food and dining

Breakfast options

American
Vegetarian

Restaurants on site

SAMACASA
Cuisine:Asian
Menu:Buffet

Property's guest policies

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Some helpful facts

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Reviews of Arro Khampa by Zinc Journey Shangri-la from real guests

Overall rating
9.1
Exceptional
From 103 reviews
Provided by verified guests of
Agoda Reviews (61)Booking.com Reviews (42)
Rating via Agoda9.0
/
10
Exceptional
Cleanliness9.3
Facilities8.5
Location9.2
Room comfort and quality9.1
Service9.3
Value for money8.7
High score for Deqen
Rating
9+ Exceptional (31)
8-9 Excellent (11)
7-8 Very Good (7)
6-7 Good (0)
<6 Below Expectation (5)
Time of the year
Mar - May (10)
Jun - Aug (21)
Sep - Nov (15)
Dec - Feb (8)
All guests (61)
All room types
All languages

Show reviews that mention 

Showing 54 verified guest comments
123
8.0
Excellent
Selina from Singapore
Couple
Deluxe Queen
Stayed 2 nights in December 2019

A Comfortable Stay”

I like the hospitality shown by all the staff in the hotel. They really make us feel liked valued guests. Before we set out for the day, they ask us if we needed any assistance with recommendations on where to go. On our return, they will ask how was our day. And to top it off, they will serve us a cup of nice warm milk before bedtime as the nights are really cold when we were there. Temperatures dropped to sub zero and this gesture really warmed our hearts. Heating in the room was also quite adequate with heated flooring. Breakfast was simple but sufficient. On both mornings, we took the American breakfast which was pretty good. Staff was also attentive and reminded me to take my milk warm and not keep it too long as it will turn cold very quickly. However, we gave feedback that we could feel cold air seeping through the tiny cracks in the bathroom. Insulation could have been better. They took our feedback seriously and said they will do the necessary improvements accordingly.

Reviewed December 09, 2019
10.0
Exceptional
James from United Kingdom
Couple
Deluxe Suite
Stayed 1 night in September 2019

Lovely place in Shangri La”

Wonderful hotel - lovely view of the monastery. Large comfortable room. Excellent service.

Reviewed September 05, 2019

Dear James Thank you so much for your kind review, it is really the best Mid Autumn Festival Gifts to all of our staff. we will keep doing our best level to make our hotel special. Looking forward to seeing you soon Jackie Sales manager

Responded September 09, 2019
Arro Khampa by Zinc Journey Shangri-la
7.6
Very good
Eugene from China
Couple
Deluxe Queen
Stayed 3 nights in July 2018

Could be better. Need to learn what is basic Hotel laundry service. ”

Arrrival good impression , pleasant staff. Nice room. However real test comes with problem resolution. I was told for laundry it’s sent out to an outside service. That’s fine and not unusual for hotels. Sent out 12 pieces with Hotel laundry list with prices etc. at 8 am. Was told would be returnednext morning. However when we Returned at 7 pm same day, the laundry was on the sofa, wrinkled and simply folded in one stack These were shirts and pants. Shockingly, underwear and socks were on hangars hooked on the open window curtain railings. They were damp. I took pictures and went to reception. The manager said “I told you this was an outside service. “. I asked what is the Hotel standard for laundry service ? No answer. He finally told his staff don’t charge for this. I said I don’t want free. Want to wear. . Manager walked away. Finally the lady asst. mgr said it’s.not right and sent it to another hotel and it came back properly done. She deserves credit.

Reviewed August 04, 2018

Dear Sir thank you so much for your suggestion and review, it surely helps us do better in future. and very sorry for our inability to solve your problem quickly. we will do our best not to happen this type of problem again. With Regard

Responded August 13, 2018
Arro Khampa by Zinc Journey Shangri-la
9.6
Exceptional
Erlin from United States
Family with young children
Deluxe Queen
Stayed 2 nights in June 2018

Beautiful Hotel”

Beautiful hotel in beautiful ShangriLa! Service is impeccable, staffs are very friendly. From front balcony of our rooms in 2nd floor I enjoy drinking the complimentary warm milk at night while watching the lights shining from temple at city center.

Reviewed July 02, 2018

Dear Erlin, Thank you so much for your comments for our hotel Arrokhampa Shangri La, we will be very happy to meet you again in the Arrokhampa Shangri La soon. once again thank you for your beautiful comments.... With lots of love from Arrokhampa Shangri La .

Responded July 18, 2018
Arro Khampa by Zinc Journey Shangri-la
9.6
Exceptional
Eric from United States
Couple
Deluxe Queen
Stayed 3 nights in April 2018

Feels like home”

Friendly environment, workers there are willing to help on every question / situation. Nice area, quiet room. Highly recommended.

Reviewed April 23, 2018

Dear Thank you so much for your kind review. Looking forward to seeing you soon at Arrokhampa Boutique Hotel. Arrokhampa

Responded April 30, 2018
Arro Khampa by Zinc Journey Shangri-la
9.6
Exceptional
Vita from United States
Couple
Deluxe Queen
Stayed 2 nights in April 2018

An perfect hotel for stay in Shangri-La”

This a beautiful hotel righ in the center of the old town, the position is perfect - we where able to see (and took pictures of) the beautifully lit temples right from our window at night

Reviewed April 14, 2018

Dear Vita Thank you so much for your kind review. Looking forward to seeing you soon at Arrokhampa Boutique Hotel. Arrokhampa

Responded April 17, 2018
Arro Khampa by Zinc Journey Shangri-la
8.8
Excellent
Kelvin from Singapore
Solo traveler
Deluxe Queen
Stayed 1 night in October 2017

Nice boutique hotel ”

Hotel was very near to the prayer wheel and old town. Room was cosy and nice however no fridge to store drinks. Good package that included return airport transfers, afternoon tea, breakfast. However, the only thing was that I had to be proactive to contact the hotel about my transfer instead of them contacting me after I reserved the room.

Reviewed October 16, 2017

Dear Kelvin Thank you so much for your kind review. Looking forward to seeing you soon at Arrokhampa Boutique Hotel. Arrokhampa

Responded April 17, 2018
Arro Khampa by Zinc Journey Shangri-la
8.8
Excellent
Graeme from Australia
Couple
Deluxe Queen
Stayed 3 nights in April 2017

deliggtful boutique hotel”

Beautiful hotel & staff couldn't have been more helpful. However Shangri-La is currently undergoing a massive reconstruction. As well as documented sites recommend visiting the markets

Reviewed May 07, 2017

Dear Graeme Thank you so much for your kind review. Looking forward to seeing you soon at Arrokhampa Boutique Hotel. Arrokhampa

Responded April 17, 2018
Arro Khampa by Zinc Journey Shangri-la
10.0
Exceptional
Josefino from Philippines
Couple
Deluxe Twin
Stayed 3 nights in February 2017

Impeccable”

Pricy, but worth every yen !

Reviewed February 23, 2017

Dear Josefino Thank you so much for your kind review. Looking forward to seeing you soon at Arrokhampa Boutique Hotel. Arrokhampa

Responded April 17, 2018
Arro Khampa by Zinc Journey Shangri-la
8.8
Excellent
song from Malaysia
Family with young children
Deluxe Queen
Stayed 2 nights in July 2016

Beautiful hotel”

The hotel located in Dukezong ancient city, at upper floor can see the temple in guishan park, nice & friendly staff

Reviewed November 10, 2016

Dear Song Thank you so much for your kind review. Looking forward to seeing you soon at Arrokhampa Boutique Hotel. Arrokhampa

Responded April 17, 2018
Arro Khampa by Zinc Journey Shangri-la
9.6
Exceptional
Claire from France
Family with teens
Deluxe Queen
Stayed 4 nights in October 2016

The best boutique hotel in Shangri La”

Everything was perfect, the rooms (you should take the ones on upper floor) were nice furnished, very spacious, located in the old city part, with floor heating, fire place in the lobby where you can enjoy tea and biscuits, staff very nice but very few can speak English.

Reviewed November 06, 2016

Dear Claire Thank you so much for your kind review. Looking forward to seeing you soon at Arrokhampa Boutique Hotel. Arrokhampa

Responded April 17, 2018
Arro Khampa by Zinc Journey Shangri-la
4.7
Beatrice from United States
Family with teens
Deluxe Queen
Stayed 2 nights in June 2015

Not what it seemed on Internet!!!”

Chef at small restaurant in property was very good!

Stay was mediocre at best. Hotel was unkempt and staff was not willing to please.

Reviewed July 06, 2015

Dear Beatrice Thank you so much for your kind review. Looking forward to seeing you soon at Arrokhampa Boutique Hotel. Arrokhampa

Responded April 17, 2018
Arro Khampa by Zinc Journey Shangri-la
9.0
Exceptional
Tanchanok from Thailand
Family with young children
Deluxe Queen
Stayed 1 night in March 2015

Nice hotel in a very romantic place.”

Comfortable room, Nice staffs and Good location.

We feel very comfortable in the room with heating floor and many facilities. The staffs are very friendly and helpful. The hotel is located in a very romantic town.

Reviewed April 03, 2015

Dear Tanchanok Thank you so much for your kind review. Looking forward to seeing you soon at Arrokhampa Boutique Hotel. Arrokhampa Yangzom

Responded April 17, 2018
Arro Khampa by Zinc Journey Shangri-la
3.7
Peng from Singapore
Family with teens
Deluxe Queen
Stayed 2 nights in January 2015

mr”

location and service

Very good

Reviewed January 13, 2015

Dear Peng Thank you so much for your kind review. Looking forward to seeing you soon at Arrokhampa Boutique Hotel. Arrokhampa Yangzom

Responded April 17, 2018
Arro Khampa by Zinc Journey Shangri-la
10.0
Exceptional
Angela from United States
Family with teens
Deluxe Queen
Stayed 1 night in January 2015

Excellent everything”

Service, heated floors, atmosphere.

This is an absolutely beautiful boutique hotel with all the best trimmings - heated floors, beautiful rooms, excellent service, great dining. I can't say enough about the service - everyone was very attentive to our needs. They had English-speakers on staff to assist us.

Reviewed January 04, 2015

Dear angela Thank you so much for your kind review. Looking forward to seeing you soon at Arrokhampa Boutique Hotel. Arrokhampa Yangzom

Responded April 17, 2018
Arro Khampa by Zinc Journey Shangri-la
8.0
Excellent
XI from Australia
Group
Deluxe Queen
Stayed 3 nights in September 2014

Great service, friendly staff”

Hotel location, interior, service

Great, unfortunately wanted to upgrade to a suite once we got there, yet the hotel staff informs us that there's only one type of room that they are open for reservation.

Reviewed October 05, 2014

Dear XI Thank you so much for your kind review. Looking forward to seeing you soon at Arrokhampa Boutique Hotel. Arrokhampa Yangzom

Responded April 17, 2018
Arro Khampa by Zinc Journey Shangri-la
8.0
Excellent
si from Singapore
Couple
Deluxe Queen
Stayed 1 night in September 2014

unique design , comfy beds ”

design, breakfast , service

stay was pleasant and had good sleep in the night. very surprised that the staff can speak good english . This hotel has unique design and sufficient toileteries.

Reviewed September 29, 2014

Dear Si Thank you so much for your kind review. Looking forward to seeing you soon at Arrokhampa Boutique Hotel. Arrokhampa Yangzom

Responded April 17, 2018
Arro Khampa by Zinc Journey Shangri-la
9.0
Exceptional
Hiu from United Kingdom
Solo traveler
Deluxe Queen
Stayed 2 nights in August 2014

probably one of the best in Shangri-La”

stylish, convenient but quiet location, good service
Reviewed August 07, 2014

Dear Hiu Thank you so much for your kind review. Looking forward to seeing you soon at Arrokhampa Boutique Hotel. Arrokhampa Yangzom

Responded April 17, 2018
Arro Khampa by Zinc Journey Shangri-la
5.0
Yew from Singapore
Family with teens
Deluxe Queen
Stayed 2 nights in June 2014

Location not great”

No comments

Location not great food inconvenience, Road too narrow

Reviewed June 24, 2014

Dear Yew Thank you so much for your kind review. Looking forward to seeing you soon at Arrokhampa Boutique Hotel. Arrokhampa Yangzom

Responded April 17, 2018
Arro Khampa by Zinc Journey Shangri-la
9.7
Exceptional
Calvin from Canada
Couple
Deluxe Queen
Stayed 2 nights in April 2014

Excellent stay”

Comfortable, attentive staff, good location

The hotel is located in the old town. It is unfortunate that 2/3s of the old town was destroyed in the fire. Staff was excellent, speaks very good English, and food was also good. This hotel is definitely one of the top choices if you are looking for a boutique experience.

Reviewed May 07, 2014

Dear Calvin Thank you so much for your kind review. Looking forward to seeing you soon at Arrokhampa Boutique Hotel. Arrokhampa Yangzom

Responded April 17, 2018
Arro Khampa by Zinc Journey Shangri-la
123
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