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About Arrow On Swanston Apartments


With an ideal location in the heart of Melbourne, Arrow On Swanston Apartments is a serviced accommodation perfect for both short and long term stays. A collection of bistros, bars, cafes, and other eateries - all within walking distance - are there for you to choose from. Should you fancy a further trip around Melbourne, the city’s tram stops are just outside your doorstep. All its apartments feature a fully equipped kitchen, bathroom with shower, direct dial telephone, broadband internet access, reverse cycle air-conditioning/heating, and coffee/tea making facilities. Arrow On Swanston Apartments also offers modern facilities and services that guests will greatly benefit from, such as 24-hour security systems, electronic card access, onsite secure undercover parking, coin-operated guest laundry, a gymnasium, a sauna, an outdoor 25 meter swimming pool, conference and function facilities, a hair and beauty salon, and a convenience store. A versatile accommodation, Arrow On Swanston Apartments makes a perfect place that will suit any kind of travelers.
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Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Airport transfer
  • Car park
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Coffee shop
  • Convenience store
  • Restaurant(s)
  • Vending machine

Services and conveniences

  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Family room


  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Spanish
  • Thai
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Reception is open from 07:00 AM to 11:00 PM. Guests arriving outside these hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.

A credit card security deposit of 50 AUD is required upon check-in for charges or damages during the stay and will be refunded upon departure.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s) Must use an extra bed
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 14.00 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1 km
Distance to Airport: 20 km
Non-Smoking Rooms / Floors: No
Number of Floors: 9
Number of Rooms : 100
Parking Fee (per day): 18.00 AUD
Time to Airport (Minutes): 20
Year Hotel Last Renovated: 2011
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Verified traveler reviews

Filter by traveler type
Very good

based on 1151 reviews
  • Cleanliness 7.7
  • Facilities 6.7
  • Location 8.5
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for money 7.6
  • Food/Dining 6.0
Sort by

Craig from Australia
2 Bedroom Apartment (3 Adults)
Stayed 2 nights in September 2016
Small room
Had a 2 bedroom appt. The room was very small.
Reviewed September 26, 2016
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TAN from Malaysia
Standard Twin
Stayed 9 nights in September 2016
Good in location and price
Great location with free hotel transport if you are planning to take skybus from Melbourne Airport. Tram just at the door step but it's outside free tram zone , but it's not far away to walk toward free tram zone. I was booked a apartments with 2 rooms and it was perfectly suit my requirements with all facilities provided. Just there were 2 poor service hotel receptionists we encountered during our check in and not attend to our request friendly.The rest was just fine ,will stay again if i'm back to Melbourne for travel.
Reviewed September 24, 2016
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yip from Malaysia
Family with young children
1 Bedroom Apartment
Stayed 4 nights in September 2016
not in free tram zone
staff is not that helpful ,
Reviewed September 22, 2016
One traveler found this review helpful. Did you?

Leonie from Australia
Business traveler
1 Bedroom Apartment
Stayed one night in September 2016
Friendly service
Excellent location. Staff always helpful. Excellent value for self contained facilities.
Reviewed September 17, 2016
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Ian from Australia
Solo traveler
1 Bedroom Apartment
Stayed 2 nights in September 2016
Just what I wanted
It suited me fine for that trip
Reviewed September 14, 2016
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Abd from Malaysia
Family with older children
2 Bedroom Apartment (4 Adults)
Stayed 3 nights in October 2015
Good place to stay
Reviewed September 14, 2016
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Tjai from Singapore
Solo traveler
Standard Double
Stayed 14 nights in July 2016
Location was convenient as it was just a short walk to the central. Alternatively there are tram stations just outside the apartment. Don't quite like the opened concept cooking area, as the whole place smells after each cooking and got to air the room. On the whole it was a pleasant stay.
Reviewed September 07, 2016
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Muhamad from Malaysia
Family with young children
1 Bedroom Apartment
Stayed one night in September 2016
Nice and comfy
Staff was friendly, parking rate aud18 per day. Quite cheap for me. The location was very strategic which is close to tram station and victoria market.
Reviewed September 06, 2016
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Meity from Indonesia
Standard Double
Stayed 2 nights in September 2015
Nice studio apartment
Not too big or too small, great location (1 stop from free tram-zone)
Reviewed September 05, 2016
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Thai from Singapore
2 Bedroom Apartment (3 Adults)
Stayed 7 nights in August 2016
WIll not stay there again!
The receptionist called his friend, a taxi driver who spoke to him in an Indian dialect who cheated us of our fare to the airport. We could have made a complaint to the Authorities. Never trust the hotel staff. Cleaners are OK and do their job. This hotel has bare toiletries, not even tissue papers.
Reviewed September 05, 2016
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