Arrow On Swanston

3.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

488 Swanston Street, Melbourne CBD, Melbourne, Australia, 3053

Highlights

Hygiene Plus

Located in heart of Melbourne

Check-in [24-hour]

Great View

910 meters to public transportation

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Bar

Sauna

Family room

About us

Arrow On Swanston is an ideal urban retreat for two travelers, featuring a rooftop lounge with stunning CBD views, an outdoor lap pool, and a sauna. Enjoy comfort and easy access to local culture and cuisine for a memorable city center stay. Located in Melbourne CBD, Arrow On Swanston allows easy access to landmarks like Federation Square and the Royal Botanic Gardens. Guests can unwind in the stylish bar after a swim in the outdoor pool or relax in the shared lounge. Each room features a balcony and free Wi-Fi with fantastic views of the city skyline. Just a short walk away are historic Flinders Street Railway Station and the lively Block Arcade, enhancing your urban adventure. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

26 travelers have booked today.

Location 8.4
Room comfort and quality 7.4
Value for money 7.4
Service 7.3

Based on 8,349 verified reviews

Location

8.4

Room comfort and qua...

7.4

Value for money

7.4

Service

7.3

Cleanliness

7.1

Facilities

6.7

tooltip

Nearest transportation options

Russell St - Stop 7 is within 0.9 km

Yarra Trams is within 0.91 km

See map

8.4Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 148 places in walking distance!

Parking
Available
Walkable places
Swanston Street
140 m
Hardrock@Verve Indoor Climbing Centre
150 m
RMIT University
200 m
Lin's Asian Grocery
210 m
Trades Hall
260 m
Popular landmarks
Queen Victoria Market
600 m
Melbourne Museum
780 m
Block Arcade
1.1 km
SEA LIFE Melbourne Aquarium
1.7 km
Eureka Skydeck
1.7 km
Closest landmarks
RMIT Bicycle Parking
160 m
AVIS Car Rental
200 m
Kim Lim Car Park
240 m
Central City Community Health Service
240 m
Europcar
280 m

Good to know

Value for money7.4
Distance to city center1 km
Location rating8.4
Nearest airportEssendon Airport (MEB)
Distance to airport10.5 km

Rooms available at Arrow On Swanston

4-Bedroom Penthouse
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  • Room size: 150 m²/1615 ft²
  • 1 queen bed & 1 queen bed &...
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
Two Bedroom Apartment
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  • Room size: 46 m²/495 ft²
  • 1 double bed & 1 single bed
  • 1 double bed & 1 single bed
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Standard Studio
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  • Room size: 19 m²/205 ft²
  • 1 double bed
  • 1 double bed
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Family Apartment
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  • Room size: 38 m²/409 ft²
  • 1 double bed & 1 double bed...
  • 1 double bed & 1 double bed...
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Family Penthouse
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  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Deluxe One Bedroom Apartment
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  • Room size: 31 m²/334 ft²
  • 1 queen bed or 1 sofa bed
  • 1 queen bed or 1 sofa bed
Enter dates to see prices
Deluxe King Studio
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  • Room size: 38 m²/409 ft²
  • 1 single bed and 1 king bed
  • 1 single bed and 1 king bed
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Four-Bedroom Penthouse Apartment
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  • Room size: 150 m²/1615 ft²
  • Outdoor view
  • 2 single beds
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2 Single Bed Superior Room
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  • Room size: 43 m²/463 ft²
  • 1 single bed & 1 single bed
  • 1 single bed & 1 single bed
Enter dates to see prices
One Bedroom Apartment
...
  • Room size: 27 m²/291 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Experience your holiday the perfect way with a drink in your hand at Arrow On Swanston's bar readily available right in front of your doorstep for whenever you need a sip or two.

The average travel time to get from Arrow On Swanston to the airport is 20 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

While lodging at Arrow On Swanston, cherish your morning or evening walk at nearby park which include Alumni Courtyard, RMIT A'Beckett Urban Square, and Lincoln Square.

Arrow On Swanston expects a security deposit upon check-in. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Arrow On Swanston has a total of 100 rooms.

The typical room rate for Arrow On Swanston in the past month is 119.94 AUD, compared to city's average of 187.53 AUD.

Arrow On Swanston can speak a total of 11 languages and supports widely used languages such as English, Spanish, and Mandarin Chinese for international vacationers, ensuring all travelers are well accommodated with all their needs in their desired choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

The nearest train, metro, or bus station is Russell St - Stop 7, 900.3 m away from Arrow On Swanston.

The nearest airport to Arrow On Swanston is Essendon Airport, 10.0 km away.

More about Arrow On Swanston

More about Arrow On Swanston

Experience Comfort and Convenience at Arrow On Swanston

Welcome to Arrow On Swanston, a modern and stylish 3.5-star hotel located in the heart of Melbourne, Australia. With its prime location just 1 km from the city center, this hotel offers the perfect base for both business and leisure travelers. Boasting 100 well-appointed rooms, Arrow On Swanston provides a comfortable and convenient stay for all guests. Step into the sleek and contemporary lobby of Arrow On Swanston and be greeted by friendly and attentive staff who are committed to ensuring your stay is nothing short of exceptional. The hotel's modern design and stylish decor create a welcoming atmosphere that is sure to impress. With its last renovation in 2011, this hotel offers a fresh and updated experience for guests. Check-in at Arrow On Swanston begins at 02:00 PM, allowing you to start your Melbourne adventure without delay. The hotel's convenient location also means that it is only a short 20-minute drive from the airport, making it easily accessible for travelers. Check-out is until 10:00 AM, giving you ample time to pack up and bid farewell to this vibrant city. Please note that Arrow On Swanston has a child policy in place. While children are welcome to stay at the hotel, they may not stay free of charge and there may be additional charges. This policy ensures a peaceful and comfortable stay for all guests. Whether you are visiting Melbourne for business or pleasure, Arrow On Swanston provides the perfect blend of comfort, convenience, and style. Book your stay today and experience all that this modern hotel has to offer.

Endless Entertainment at Arrow On Swanston

Arrow On Swanston in Melbourne, Australia, offers a wide range of entertainment facilities that will make your stay truly unforgettable. Whether you're looking to indulge in some retail therapy, unwind with a refreshing drink, pamper yourself at the salon, relax in the sauna, or socialize in the shared lounge/TV area, this hotel has it all. Step outside the comfort of your room and explore the variety of shops located within the hotel. From fashion boutiques to souvenir stores, you'll find everything you need just a few steps away. After a day of shopping, head to the bar and treat yourself to a delicious cocktail or a glass of wine. The friendly bartenders will ensure you have a great time, whether you're enjoying a drink alone or socializing with fellow travelers. For those in need of some pampering, the hotel's salon is the perfect place to rejuvenate. Indulge in a relaxing massage, get a new haircut, or enjoy a luxurious facial treatment. The skilled staff will cater to your every need, leaving you feeling refreshed and revitalized. To unwind and recharge, make use of the sauna facilities. Sweat away the stress and toxins in the soothing heat, leaving your body and mind feeling renewed. Afterward, head to the shared lounge/TV area, where you can catch up on your favorite shows or engage in lively conversations with other guests. With its array of entertainment facilities, Arrow On Swanston ensures that there is never a dull moment during your stay. Whether you're in the mood for shopping, relaxation, or socializing, this hotel has something for everyone. Book your stay now and experience the ultimate in entertainment and comfort.

Stay Active at Arrow On Swanston's Impressive Sports Facilities

At Arrow On Swanston, staying active and maintaining your fitness routine is made easy with a range of top-notch sports facilities. Whether you're a fitness enthusiast or simply looking to unwind after a long day of exploring Melbourne, this hotel has you covered. Start your day off right by hitting the on-site fitness center. Equipped with state-of-the-art exercise machines and weights, you can enjoy a refreshing workout and stay in shape during your stay. The fitness center is free for all guests, allowing you to maintain your fitness routine without any additional costs. After a challenging workout, take a dip in the hotel's inviting outdoor pool. Surrounded by lush greenery, the pool provides a serene and tranquil atmosphere for relaxation. Whether you prefer to swim laps or simply lounge by the poolside, this refreshing oasis is the perfect place to unwind and recharge. With its impressive sports facilities, Arrow On Swanston ensures that guests can stay active and enjoy their stay to the fullest. Whether you're looking to break a sweat in the fitness center or take a refreshing dip in the outdoor pool, this hotel has everything you need to stay fit and rejuvenated during your stay in Melbourne.

Convenience at Your Fingertips

Arrow On Swanston in Melbourne, Australia, offers a wide range of convenience facilities to ensure a seamless and comfortable stay for all guests. With a laundry service available on-site, you can effortlessly keep your wardrobe fresh and clean throughout your trip. If you prefer to dine in the comfort of your room, the hotel's room service is ready to cater to your cravings, offering a delectable selection of dishes delivered straight to your door. The friendly concierge team at Arrow On Swanston is always at your service, ready to assist you with any inquiries or requests you may have. Stay connected with friends and family or catch up on work with the complimentary Wi-Fi available in public areas. For guests who smoke, there is a designated smoking area provided to ensure a comfortable environment for everyone. Additionally, the hotel offers free Wi-Fi in all rooms, allowing you to stay connected and browse the internet at your convenience. Luggage storage is available for those who arrive early or depart late, ensuring you can explore the city without the burden of your belongings. A vending machine and convenience store are also conveniently located on-site, providing easy access to snacks and essentials. With daily housekeeping, you can expect a clean and tidy room throughout your stay at Arrow On Swanston.

Convenient Transport Facilities at Arrow On Swanston

At Arrow On Swanston, we understand the importance of convenient transport options for our guests. That's why we provide a range of transport facilities to ensure a hassle-free stay. Our hotel features an onsite car park, allowing guests to conveniently park their vehicles without any worries. Please note that car park charges are applied. For those who prefer not to drive, we also offer a taxi service, making it easy to explore the vibrant city of Melbourne. Our friendly staff will be more than happy to assist you with arranging a taxi to take you to your desired destinations. Whether you're heading to the iconic Federation Square or the bustling Queen Victoria Market, our taxi service will ensure you reach your destination in no time. Additionally, Arrow On Swanston is located in a prime location, providing easy access to public transportation. The nearby tram stops offer a convenient way to explore Melbourne's top attractions, including the famous Melbourne Cricket Ground and the picturesque Royal Botanic Gardens. With our excellent transport facilities, your stay at Arrow On Swanston will be both comfortable and convenient.

Comfort and Convenience at Arrow On Swanston

At Arrow On Swanston, we prioritize the comfort and convenience of our guests. Each of our well-appointed rooms is equipped with a range of modern amenities to ensure a pleasant stay. Stay cool and refreshed with the air conditioning provided in every room, allowing you to escape the heat of Melbourne's summers. Kick back and relax with a selection of inhouse movies available on the television, providing entertainment for those cozy nights in. For those who like to stay well-groomed while traveling, you'll find a hair dryer in each room, making it easy to style your hair before heading out to explore the vibrant city. Our rooms also feature a balcony or terrace, offering a private outdoor space where you can enjoy a breath of fresh air or take in the city views. Stay connected and entertained with satellite/cable TV, providing a wide range of channels to choose from. Additionally, each room is equipped with a refrigerator, allowing you to store and cool your drinks and snacks. At Arrow On Swanston, we strive to provide our guests with a comfortable and convenient stay. Our room facilities are designed to enhance your experience, ensuring that you have everything you need for a memorable stay in Melbourne, Australia.

Indulge in a Variety of Dining Options at Arrow On Swanston

At Arrow On Swanston, guests can indulge in a variety of dining options to satisfy their cravings. Start your day with a freshly brewed cup of coffee at the hotel's cozy coffee shop, where you can relax and enjoy the aroma of freshly roasted beans. For a more substantial meal, head to the on-site restaurant, where you can savor a delicious selection of local and international dishes. The restaurant offers a warm and inviting ambiance, perfect for a casual meal or a special occasion. If you prefer to dine in the comfort of your own room, Arrow On Swanston also offers convenient room service. Whether you're craving a late-night snack or a full meal, the hotel's room service menu has a wide range of options to choose from. The friendly and attentive staff will ensure that your meal is delivered promptly and to your satisfaction. To make your stay even more enjoyable, Arrow On Swanston provides daily housekeeping services. You can relax and unwind knowing that your room will be cleaned and tidied up each day, allowing you to fully enjoy your dining experiences without any worries.

Comfort and Variety at Arrow On Swanston

Arrow On Swanston in Melbourne, Australia offers a wide range of spacious and comfortable rooms to cater to every traveler's needs. From the 2 Single Bed Superior Room, perfect for friends or colleagues traveling together, to the expansive 4-Bedroom Penthouse, ideal for larger groups or families, there is a room for everyone at Arrow On Swanston. Booking these rooms on Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's competitive rates and easy-to-use platform, you can secure your preferred room at Arrow On Swanston with just a few clicks. Whether you're looking for a cozy Deluxe King Studio or a spacious Family Apartment, Agoda's seamless booking process guarantees convenience and peace of mind. So why wait? Book your stay at Arrow On Swanston on Agoda today and enjoy a comfortable and affordable stay in Melbourne.

Explore the Heart of Melbourne at Arrow On Swanston

Located in the vibrant Melbourne Central Business District (CBD), Arrow On Swanston offers an ideal base for exploring the city's many attractions. Step outside the hotel and find yourself immersed in the energy and excitement of this bustling metropolis. Melbourne CBD is known for its iconic laneways, where you can discover hidden cafes, trendy bars, and unique boutiques. Take a leisurely stroll down Degraves Street or Hardware Lane, and indulge in delicious coffee and mouthwatering cuisine. For those seeking retail therapy, the famous Bourke Street Mall is just a short walk away, offering a wide range of shopping options. Immerse yourself in Melbourne's vibrant arts scene by visiting the nearby National Gallery of Victoria or catching a show at the iconic Princess Theatre. Sports enthusiasts will be delighted to know that the Melbourne Cricket Ground (MCG) and Rod Laver Arena are within easy reach, where you can catch a thrilling cricket match or witness a world-class tennis tournament. With its central location, Arrow On Swanston provides convenient access to all that Melbourne CBD has to offer.

Traveling to Arrow On Swanston from Melbourne Airports

Located in the heart of Melbourne CBD, Arrow On Swanston is a vibrant and modern hotel that offers a convenient base for exploring the city. For travelers arriving at Melbourne Airport, there are several transportation options to reach the hotel. One of the most popular and convenient ways to get to Arrow On Swanston from Melbourne Airport is by taxi or rideshare service. Taxis are readily available outside the terminal, and the journey to the hotel takes approximately 30 minutes, depending on traffic conditions. Alternatively, rideshare services like Uber or Ola provide a convenient and often more affordable option for reaching the hotel. Another option for getting to Arrow On Swanston is by taking the SkyBus, a dedicated airport shuttle service. The SkyBus departs regularly from Melbourne Airport and offers a direct route to the city center. Once you arrive at Southern Cross Station, which is the final stop, you can easily catch a tram or taxi to reach the hotel, which is just a short distance away. If you prefer public transportation, you can take the train from Melbourne Airport to the city center. The SkyBus also offers a combined ticket that includes the train fare, making it a convenient option. Once you arrive at Southern Cross Station, you can either walk to the hotel, which is approximately a 20-minute walk, or take a tram for a shorter journey. No matter which transportation option you choose, traveling from Melbourne Airport to Arrow On Swanston is a breeze. With its central location and easy access to public transportation, this hotel is the perfect choice for both business and leisure travelers who want to explore all that Melbourne has to offer.

Discover Melbourne's Iconic Landmarks and Attractions near Arrow On Swanston

Located in the heart of Melbourne, Arrow On Swanston offers easy access to some of the city's most iconic landmarks and attractions. Just a short stroll away, you'll find the vibrant Queen Victoria Market, where you can immerse yourself in the bustling atmosphere and sample delicious local produce. For breathtaking views of the city, head to the nearby Eureka Skydeck, where you can marvel at Melbourne's skyline from the 88th floor. Art enthusiasts will be delighted by the proximity of the National Gallery of Victoria, home to an extensive collection of Australian and international artworks. If you're traveling with family, a visit to the SEA LIFE Melbourne Aquarium is a must. Get up close and personal with fascinating marine creatures and learn about the importance of conservation. For a taste of Melbourne's history, explore the Old Melbourne Gaol, a former prison that offers a chilling insight into the city's past. Literature lovers will appreciate the State Library Victoria, a beautiful architectural gem that houses a vast collection of books and manuscripts. Federation Square, located nearby, is a cultural hub where you can enjoy live performances, art exhibitions, and delicious food and drinks. For a touch of excitement, venture to Southbank, a bustling waterfront precinct that offers a variety of dining, shopping, and entertainment options. And if you're feeling lucky, Crown Casino awaits with its thrilling gaming experiences and world-class entertainment. Lastly, don't miss the opportunity to wander through Hosier Lane, a famous street art hotspot where vibrant murals and graffiti adorn the walls, showcasing Melbourne's thriving street art scene. With Arrow On Swanston as your base, you'll be perfectly positioned to explore these iconic landmarks and attractions, creating unforgettable memories of your Melbourne adventure.

Convenient Public Transport Stations near Arrow On Swanston

Arrow On Swanston is perfectly situated in Melbourne, Australia, with an array of public transport stations within easy reach. Guests can take advantage of the nearby Flagstaff Railway Station, Parliament Railway Station, and Southern Cross Railway Station, providing seamless connections to various parts of the city and beyond. For those looking to explore the city's iconic attractions, the City Circle Tram is just a short walk away from the hotel. This free tram service takes you on a loop around Melbourne's central business district, allowing you to hop on and off at popular landmarks like Federation Square, Queen Victoria Market, and the Royal Botanic Gardens. Additionally, Arrow On Swanston is conveniently located near Russell St - Stop 7, a bus stop that offers further transportation options. Whether you want to venture out to the vibrant neighborhoods of Fitzroy and Carlton or visit the renowned Melbourne Zoo, hopping on a bus from this stop is a breeze. To further enhance your mobility, the hotel is also within walking distance of Flagstaff Train Station, Parliament Train Station, and Flinders Street Railway Station. These train stations provide easy access to other parts of Melbourne, making it convenient for guests to explore the city's diverse neighborhoods and attractions. Lastly, Yarra Trams, Melbourne's extensive tram network, is easily accessible from Arrow On Swanston. Trams are a popular mode of transport in the city, offering a scenic and efficient way to get around. With Flinders Street Railway Station nearby, guests can seamlessly transfer between trams and trains, ensuring a smooth and hassle-free journey. With an abundance of public transport options at your doorstep, Arrow On Swanston is the perfect base for exploring all that Melbourne has to offer. Whether you're here for business or leisure, you'll have no trouble navigating the city and experiencing its vibrant culture and attractions.

Culinary Delights at Arrow On Swanston

When it comes to dining options, Arrow On Swanston is surrounded by an eclectic mix of restaurants that are sure to satisfy any craving. Pho A Gogo offers delicious Vietnamese cuisine, while David's Hotpot serves up flavorful and comforting hotpot dishes. Universal Restaurant is a popular choice for those seeking a diverse menu with dishes from around the world. For a taste of modern Asian cuisine, Supernormal is a must-visit, offering a range of innovative dishes. ChangGo Korean BBQ is perfect for those who enjoy grilling their own meats, and Dodee Paidang is renowned for its authentic Thai street food. San Telmo is a steak lover's paradise, serving up mouthwatering Argentinian cuisine. Italian food enthusiasts will find their bliss at Tipo 00 and Osteria Ilaria, both known for their delectable pasta dishes. To top it off, Arbory Bar & Eatery offers a stunning riverside setting and a menu filled with delicious cocktails and tasty bites. With such a diverse array of dining options just steps away, guests at Arrow On Swanston will be spoilt for choice.

Shop 'til you drop at Arrow On Swanston's surrounding shopping landmarks

Arrow On Swanston is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just steps away from the hotel, you'll find Anna Thomas Shop, a boutique known for its stylish and contemporary clothing. For music enthusiasts, Basement Discs is a must-visit, offering a wide range of vinyl records and CDs. Melbournestyle is another gem, showcasing unique Australian-designed homewares and gifts. Book lovers will be delighted by Hill of Content Shop and Collected Works Bookshop, where they can browse through a vast collection of books. Indulge your sweet tooth at Haigh's Chocolates Collins Street, a renowned chocolatier offering delectable treats. OTC retro clothing and collectables is a treasure trove for vintage fashion lovers, while Chiodo Shop offers a curated selection of designer clothing. For those looking for unique stationery and gifts, Quick Brown Fox is the place to go. Finally, Bison Shop is a haven for those seeking sustainable and ethically made products. With such a diverse range of shopping options right at your doorstep, Arrow On Swanston is the perfect choice for a retail therapy getaway.

Affordable Luxury at Arrow On Swanston

Experience the best of Melbourne without breaking the bank at Arrow On Swanston. With an average room price of just $80, this hotel offers unbeatable value for money in the heart of the city. Compared to the average price of a hotel room in Melbourne, which stands at $137, Arrow On Swanston provides an affordable option without compromising on quality or comfort. At Arrow On Swanston, guests can enjoy spacious and well-appointed rooms that are designed with modern aesthetics and thoughtful amenities. Whether you are traveling for business or leisure, this hotel offers a range of room types to suit every need and budget. From cozy studios to spacious suites, each accommodation is equipped with comfortable beds, en-suite bathrooms, and convenient in-room facilities. In addition to the attractive room rates, Arrow On Swanston provides a host of on-site facilities and services to enhance your stay. Take a dip in the indoor swimming pool, work out at the fitness center, or relax in the sauna. The hotel also features a 24-hour reception, concierge services, and complimentary Wi-Fi throughout the property. With its prime location, guests can easily explore popular attractions, dining options, and shopping destinations, all within walking distance. Book your stay at Arrow On Swanston and enjoy affordable luxury in the heart of Melbourne. With its competitive room rates and excellent facilities, this hotel is the perfect choice for travelers seeking comfort, convenience, and value for money.

Fantastic Stay at Arrow On Swanston

Arrow On Swanston is an exceptional hotel that offers a fantastic stay experience. The positive customer reviews are a testament to the hotel's commitment to providing excellent service and value for money. Guests have praised the friendly and helpful staff, who go above and beyond to ensure a wonderful stay. The location is also highly regarded, with guests appreciating its convenience and proximity to attractions. The rooms are described as comfortable, clean, and quiet, with great beds and pillows for a restful night's sleep. Overall, Arrow On Swanston offers a clean and tidy environment, excellent service, and a great team of staff who make guests feel welcome and well taken care of.

A Comfortable and Convenient Stay at Arrow On Swanston

Arrow On Swanston in Melbourne, Australia, has garnered positive customer reviews for its comfortable accommodations and convenient location. With an overall rating of 7.3, guests have praised the hotel for its value for money, excellent staff performance, and cleanliness. One of the standout features of Arrow On Swanston is its comfortable rooms, which have been highly appreciated by guests. With a rating of 7.4 for comfort, visitors have raved about the cozy beds and well-appointed amenities. Whether you are traveling for business or leisure, you can expect a restful and rejuvenating stay at this hotel. In addition to the comfortable rooms, guests have also commended the hotel's prime location, earning it a rating of 8.3. Situated in the heart of Melbourne, Arrow On Swanston offers easy access to popular attractions, shopping districts, and dining options. Whether you want to explore the vibrant city or attend business meetings, the hotel's convenient location ensures that you are never far from where you need to be. Moreover, the staff performance at Arrow On Swanston has received high praise, with a rating of 7.2. Guests have appreciated the friendly and attentive service provided by the hotel's staff members. From the moment you check-in to the time you check-out, the dedicated and professional staff at Arrow On Swanston strive to make your stay as pleasant as possible. Overall, Arrow On Swanston is a comfortable and convenient hotel that has received positive customer reviews for its comfortable accommodations, prime location, and excellent staff performance. Whether you are visiting Melbourne for business or leisure, this hotel is sure to provide a memorable and enjoyable stay.

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Amenities and facilities

Good6.7

Facilities

Most talked about facilities

Languages spoken
  • English
  • Burmese
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Hindi
  • Indonesian
  • Malay
  • Nepali
  • Spanish
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Outdoor recreational features
  • Pool facilities
  • Sauna
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Kitchen
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • On-site event hosting
  • Projector/LED display
  • Salon
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Wi-Fi for special events
For the kids
  • Family/child friendly
  • Family room
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Carpeting
  • Closet
  • Desk
  • Dining table
  • Fire extinguisher
  • Free bottled water unavailable
  • Free instant coffee
  • Hair dryer
  • Heating
  • Ironing facilities
  • Linens
  • Microwave
  • Mirror
  • Non-smoking
  • Refrigerator
  • Sauna
  • Seating area
  • Shower
  • Sofa
  • Toiletries
  • TV
  • Wi-Fi [free]
  • Wine glasses

Food and dining

Breakfast options
  • American
  • Continental

Location

488 Swanston Street, Melbourne CBD, Melbourne, Australia, 3053

Excellent8.4

Location

Airports
  • Essendon Airport (MEB)
    10.5 km
  • Melbourne Airport (MEL)
    18.6 km
Public transportation
  • Russell St - Stop 7
    900 m
  • Yarra Trams
    910 m
Hospital or clinic
  • Central City Community Health Service
    240 m
Shopping
  • Block Arcade
    1.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    180 m 3 min walk

What's nearby

Popular landmarks
  • Queen Victoria Market
    600 m
  • Melbourne Museum
    780 m
  • Block Arcade
    1.1 km
  • SEA LIFE Melbourne Aquarium
    1.7 km
  • Eureka Skydeck
    1.7 km
  • National Gallery of Victoria
    1.9 km
  • Melbourne Cricket Ground (MCG)
    2.5 km
  • Melbourne Zoo
    2.6 km
  • Royal Botanic Gardens Victoria
    2.9 km
  • Shrine of Remembrance
    2.9 km
Nearby landmarks
  • Swanston Street
    140 m
  • Hardrock@Verve Indoor Climbing Centre
    150 m
  • RMIT Bicycle Parking
    160 m
  • RMIT University
    200 m
  • AVIS Car Rental
    200 m
  • Lin's Asian Grocery
    210 m
  • Kim Lim Car Park
    240 m
  • Central City Community Health Service
    240 m
  • Trades Hall
    260 m
  • Europcar
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Reception is open from 07:00 AM to 11:00 PM. Guests arriving outside these hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.
  • A security deposit of AUD 100 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until10:00
  • Reception open until23:59
  • Check-in until23:59
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)20 AUD
The property
  • Number of floors9
  • Number of rooms 100
  • Most recent renovation2011
  • Non-smoking rooms/floorsno
Parking
  • Daily parking fee25 AUD

Reviews of Arrow On Swanston from real guests

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7.3

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 5.2
  • 2.0
  • 7.2
  • 8.0
  • 8.0
  • 10
  • 10
  • 10
  • 5.6
  • 6.4

Most recent

  • Location score 8.4 out of 10 and is a high score in Melbourne
    Location8.4
  • Room comfort and quality score 7.4 out of 10
    Room comfort and quality7.4
  • Value for money score 7.4 out of 10
    Value for money7.4
  • Service score 7.3 out of 10
    Service7.3
  • Cleanliness score 7.1 out of 10
    Cleanliness7.1
  • Facilities score 6.7 out of 10
    Facilities6.7
High score for Melbourne

Rating

9+ Exceptional (888)
8-9 Excellent (596)
7-8 Very Good (978)
6-7 Good (491)
<6 Below Expectation (1,170)

Review summary

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Located in the heart of Melbourne CBD, this hotel offers an ideal location for shoppers as it is close to popular shopping destinations. Guests praise the friendly staff for their outstanding service. The rooms are clean, tidy, and comfortable with basic amenities. Considering its central location, the hotel offers good value for money.

Few guests found facilities outdated and in need of renovation. Reception desk staff could be more helpful as per some guests, but overall good customer service.

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Showing 4,123 verified guest comments
Changed to review page 1
  1. 5.6
    Jane from Australia
    Couple
    Standard Studio
    Stayed 2 nights in September 2025

    “Misleading photos”

    Cons: •The photos online are misleading. •There's a huge difference from the North and South building. •I wouldn't recommend the North side of the building which where we stayed at because as soon as you enter the floor, there's a really bad smell that stayed in there. •The unit where we stayed at doesn't feel and looks clean. Pros: •The price is great most especially it's very close to everything in CBD. •The utility/cleaner/receptionist people are very nice. •Great cafe in the South Building. •You'll get your deposit right away if you pay cash.

    Reviewed September 25, 2025

    Dear Jane, Thank you for sharing your feedback. We're glad to hear you appreciated our central location, friendly staff, and the on-site café. We’re sorry to hear that the room and building did not meet your expectations. We take your comments seriously and will address the concerns regarding cleanliness and odour in the North building with our team. Your input helps us improve, and we appreciate you bringing this to our attention. Best regards, Arrow on Swanston

    Responded September 30, 2025
    Arrow On Swanston
  2. 9.6
    Exceptional
    Foo from Singapore
    Family with young children
    4-Bedroom Penthouse
    Stayed 2 nights in June 2025

    “Clean and spacious room”

    We booked 4 bed room apartment as we have 2 kids and 2 elderly with us. Love the location, parking needs to pay and is narrow but the carpark lift is directly link to hotel so easier to unload the luggage. Though there is some steps to the lift from carpark. There are heaters in the room, but I feel is too hot. There is no hairdryer but we didn't ask the staff for it either. Overall its a good stay, we love the location. Our room was at the end of corridor, so we didn't hear any noises at night too.

    Reviewed June 22, 2025
  3. 10.0
    Exceptional
    Juliana from Singapore
    Family with young children
    Deluxe 2-Bedroom Apartment
    Stayed 14 nights in June 2025

    “Comfortable and Cozy”

    We had a wonderful stay at Arrow on Swanston! The apartment was cozy, warm, and very comfortable; it truly felt like a home away from home. The location is excellent, right in the heart of the city, making it easy to get around and access all our essentials. The staff were exceptionally friendly and went above and beyond to accommodate the needs of our whole family. Highly recommended for family winter holidays! we’re so grateful for their hospitality and would definitely return again!

    Reviewed June 25, 2025
  4. 9.6
    Exceptional
    Moumita from Australia
    Family with young children
    Stayed 3 nights in April 2024

    “Amazing affordable stay”

    We stayed in Family apartment for 1 night, and Penthouse for the rest of the stay. It had a kitchen with cooking utensils and plates, cutlery, gas, oven, fridge etc., AC, TV, fresh towels, wardrobes, balcony etc. and the rooms were spacious and clean. Family apartment had a winding staircase and was 2 storied apartment with one room and kitchen on top and another room and bath in bottom. Penthouse was flat structure had a spacious living room with queen bed, convertible sofa-cum-bed and another room with queen/king sized bed. Stay was comfortable and afforable. Location was near to CBD and opp. to Queensberry St tram station with which you go to Flinders st. station in 10mins. Recommend Arrow on swanston, very good stay. Just the con is Checkout at 10am but Checking in time is 2pm. Early checkin or late checkout costs AUD 20 extra.

    Reviewed April 29, 2024
  5. 7.2
    Very good
    Ebony from Australia
    Family with young children
    Stayed 1 night in August 2024

    “Not a great stay this time”

    I quite often stay at arrow and there is never really an issue but this time it’s really wasn’t the best. We stayed in the north tower in a room with a terrace out on the street. There were 4 of us and I’m not sure how it would be regarded as safe to have 4 stay in there as it’s it’s extremely small even with the two bedrooms. The “sofa” bed is a futon that if you roll too far to the edge it tips up. It’s also rock hard. You can hear all the noice from the street which the door does block out a bit of it. Our neighbour was fighting at some ridiculous time of the morning and we could hear all of it, when my sister yelled out for them to please be quiet the fella yelled back and threatened to kick the door in. He hit his girlfriend and then made it out onto the street and got into a fight down there. Some extra pillows wouldn’t go astray especially with the beds being so hard. Usually I would rate this place as the price point is usually good, but it wasn’t for this stay with the size and uncomfortability

    Reviewed August 25, 2024
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