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About this property

Description

With an ideal location in the heart of Melbourne, Arrow On Swanston Apartments is a serviced accommodation perfect for both short and long term stays. A collection of bistros, bars, cafes, and other eateries - all within walking distance - are there for you to choose from. Should you fancy a further trip around Melbourne, the city’s tram stops are just outside your doorstep. All its apartments feature a fully equipped kitchen, bathroom with shower, direct dial telephone, broadband internet access, reverse cycle air-conditioning/heating, and coffee/tea making facilities. Arrow On Swanston Apartments also offers modern facilities and services that guests will greatly benefit from, such as 24-hour security systems, electronic card access, onsite secure undercover parking, coin-operated guest laundry, a gymnasium, a sauna, an outdoor 25 meter swimming pool, conference and function facilities, a hair and beauty salon, and a convenience store. A versatile accommodation, Arrow On Swanston Apartments makes a perfect place that will suit any kind of travelers.
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Features

Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Airport transfer
  • Car park
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Coffee shop
  • Convenience store
  • Restaurant(s)
  • Vending machine

Services and conveniences

  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Family room

Access

  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Spanish
  • Thai
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Policies

Reception is open from 07:00 AM to 11:00 PM. Guests arriving outside these hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.

A credit card security deposit of 50 AUD is required upon check-in for charges or damages during the stay and will be refunded upon departure.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s) Must use an extra bed
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 14.00 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1 km
Distance to Airport: 20 km
Non-Smoking Rooms / Floors: No
Number of Floors: 9
Number of Rooms : 100
Parking Fee (per day): 18.00 AUD
Time to Airport (Minutes): 20
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
Very good



based on 1157 reviews
  • Cleanliness 7.7
  • Facilities 6.8
  • Location 8.5
  • Room comfort and quality 7.4
  • Service 7.5
  • Value for money 7.6
  • Food and dining 6.0
Sort by

Alisa from Indonesia
Business traveler
2 Bedroom Apartment (3 Adults)
Stayed 1 night in September 2016
Great location
Love that the apartment is located very near to the free tram zone (i.e. city) and Lygon Street (where you can find a lot of food). The place is good enough for a short stay.
Reviewed September 28, 2016

JIA from Malaysia
Family with young children
1 Bedroom Apartment
Stayed 6 nights in September 2016
Good Location!
Good location, easy to go the chinatown, good place to stay when travel with children.
Reviewed September 28, 2016

Hsueh from Malaysia
Couple
1 Bedroom Apartment
Stayed 1 night in January 2016
Great location
Easy to access.
Reviewed September 28, 2016

Craig from Australia
Couple
2 Bedroom Apartment (3 Adults)
Stayed 2 nights in September 2016
Small room
Had a 2 bedroom appt. The room was very small.
Reviewed September 26, 2016

TAN from Malaysia
Group
Standard Twin
Stayed 9 nights in September 2016
Good in location and price
Great location with free hotel transport if you are planning to take skybus from Melbourne Airport. Tram just at the door step but it's outside free tram zone , but it's not far away to walk toward free tram zone. I was booked a apartments with 2 rooms and it was perfectly suit my requirements with all facilities provided. Just there were 2 poor service hotel receptionists we encountered during our check in and not attend to our request friendly.The rest was just fine ,will stay again if i'm back to Melbourne for travel.
Reviewed September 24, 2016

yip from Malaysia
Family with young children
1 Bedroom Apartment
Stayed 4 nights in September 2016
not in free tram zone
staff is not that helpful ,
Reviewed September 22, 2016

Leonie from Australia
Business traveler
1 Bedroom Apartment
Stayed 1 night in September 2016
Friendly service
Excellent location. Staff always helpful. Excellent value for self contained facilities.
Reviewed September 17, 2016

Ian from Australia
Solo traveler
1 Bedroom Apartment
Stayed 2 nights in September 2016
Just what I wanted
It suited me fine for that trip
Reviewed September 14, 2016

Abd from Malaysia
Family with teens
2 Bedroom Apartment (4 Adults)
Stayed 3 nights in October 2015
Nice
Good place to stay
Reviewed September 14, 2016

Tjai from Singapore
Solo traveler
Standard Double
Stayed 14 nights in July 2016
Satisfactory
Location was convenient as it was just a short walk to the central. Alternatively there are tram stations just outside the apartment. Don't quite like the opened concept cooking area, as the whole place smells after each cooking and got to air the room. On the whole it was a pleasant stay.
Reviewed September 07, 2016



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