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a large building with a sign on the front of it, Arsela Hotel Pangkalan Bun in Pangkalanbuun
Deluxe Double Room, Arsela Hotel Pangkalan Bun in Pangkalanbuun
a large room with benches and a walkway, Arsela Hotel Pangkalan Bun in Pangkalanbuun
a living room filled with furniture and a stairway, Arsela Hotel Pangkalan Bun in Pangkalanbuun
a person's hand holding a pair of scissors, Arsela Hotel Pangkalan Bun in Pangkalanbuun
a bathroom with a toilet and a shower curtain, Arsela Hotel Pangkalan Bun in Pangkalanbuun
a hallway with a door and a white refrigerator, Arsela Hotel Pangkalan Bun in Pangkalanbuun

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8.1

Excellent

44 reviews

44 reviews

See map
See map

8.0

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
RSUD Sultan Imanuddin Hospital 1.9 km
Sampuraga Stadium 2.7 km
Iskandar Airport 2.8 km
Istana Kuning 3.5 km
Sampit (Hasan) Airport 149.6 km
Rahadi Osman Airport 211.4 km

Arsela Hotel Pangkalan Bun

Iskandar No.15, Pangkalanbuun, Pangkalanbuun, Indonesia, 74112 - See map

Conveniently situated in the Pangkalanbuun part of Pangkalanbuun, this property puts you close to attractions and interesting dining options.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Garden

Laundry service

Announcements by hotel (1)
Please inform Arsela Hotel Pangkalan Bun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. A damage deposit of IDR 100000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Coffee shop

Laundry service

Restaurants

Value for money8.1
Location rating8.0

Rooms available at Arsela Hotel Pangkalan Bun

Deluxe Twin Room
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 20 m²/215 ft²
  • Shower
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Shower
Enter dates to see prices
Twin Room
...
    Enter dates to see prices
    高级房
    ...
      Enter dates to see prices
      高级特大床房
      ...
        Enter dates to see prices
        豪华房
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Arsela Hotel Pangkalan Bun?

          Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Arsela Hotel Pangkalan Bun?

          For those who wish to drive their own cars, Arsela Hotel Pangkalan Bun has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Pangkalanbuun with private transportation, the hotel can arrange car rental for you.

          What is the smoking policy at Arsela Hotel Pangkalan Bun?

          Arsela Hotel Pangkalan Bun does permit smoking in some areas and is not 100% smoke-free.

          See map

          Explore the neighborhood

          What people love about Arsela Hotel Pangkalan Bun

          • 10

            Exceptional
            Cleanliness

            "Great garden and restaurant,clean rooms,nice staff,"

            malgorzata

            |

            January 2, 2023

          • 9.2

            Exceptional
            Cleanliness

            "Clean, friendly and comfortable rooms, good showers."

            Marjos

            |

            September 5, 2022

          • 9.6

            Exceptional
            Staff 

            "Friendly staffs."

            Ryan

            |

            January 20, 2023

          Overall rating:

          8.1

          Excellent
          44 reviews
          Cleanliness
          8.4
          Facilities
          7.6
          Location
          8.0
          Read all reviews >
          More about Arsela Hotel Pangkalan Bun

          More about Arsela Hotel Pangkalan Bun

          Situated in Pangkalan Bun, Arsela Hotel Pangkalan Bun offers 2-star accommodation with a shared lounge, a terrace and a restaurant. Featuring a garden, the 2-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features evening entertainment and room service. All rooms are fitted with a flat-screen TV with satellite channels, a kettle, a bidet, free toiletries and a desk. At the hotel the rooms have bed linen and towels. A buffet, Full English/Irish or Asian breakfast is available each morning at the property. Languages spoken at the 24-hour front desk include English and Indonesian. The nearest airport is Iskandar Airport, 3 km from Arsela Hotel Pangkalan Bun.

          Show less

          Amenities and facilities

          Very good
          Facilities

          7.6

          Most talked about facilities

          Breakfast

          3 mentions

          Internet

          1 mention

          Housekeeping

          1 mention

          Languages spoken
          • English
          • Indonesian
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Internet services
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Garden
          • On-site entertainment
          Cleanliness and safety
          • Anti-viral cleaning products
          • Body thermometer
          • Cashless payment service
          • Doctor/nurse on call
          • First aid kit
          • Guest rooms seal after sanitization
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Room sanitization opt-out available
          • Rooms sanitized between stays
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Shared stationery removed
          • Staff trained in safety protocol
          • Temperature check for guests and staff
          Dining, drinking, and snacking
          • Alternative meal arrangement
          • Coffee shop
          • Restaurants
          • Room service
          Services and conveniences
          • Air conditioning in public area
          • Contactless check-in/out
          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Food delivery
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Smoking area
          • Terrace
          • Xerox/fax in business center
          For the kids
          • Kids meal
          Access
          • CCTV in common areas
          • CCTV outside property
          • Check-in/out [express]
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]
          • Smoke alarms
          • Soundproof rooms
          Getting around
          • Car park [free of charge]
          • Rental car

          Food and dining

          Restaurants on site
          Quizas Resto & Cafe
          • Cuisine: Asian, Chinese, European

          Location

          Iskandar No.15, Pangkalanbuun, Pangkalanbuun, Indonesia, 74112
          Excellent
          Location

          8

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Children 0-6 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 7 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from13:00
          • Check-out until12:00

          Property announcements

          Please inform Arsela Hotel Pangkalan Bun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. A damage deposit of IDR 100000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

          Reviews of Arsela Hotel Pangkalan Bun from real guests

          Provided by verified guests of Agoda
          8.1
          /
          10
          Cleanliness8.4
          Facilities7.6
          Location8.0
          Service8.4
          Value for money8.1
          High score for Pangkalanbuun
          Rating
          9+ Exceptional (12)
          8-9 Excellent (2)
          7-8 Very Good (0)
          6-7 Good (3)
          <6 Below Expectation (4)
          Time of the year
          Mar - May (5)
          Jun - Aug (3)
          Sep - Nov (4)
          Dec - Feb (9)

          Show reviews that mention 

          Showing 21 verified guest comments
          12
          9.2
          Exceptional
          allan from Canada
          Couple
          Deluxe Double Room
          Stayed 1 night in February 2019

          Great staff”

          Stayed at Arsela Hotel before and after our tour to see the orangutans. The hotel was nice, good WiFi and clean. What we really liked was the staff, very friendly and helpful especially Anis😁. Thanks allot see you again.

          Reviewed February 28, 2019

          See room deals

          6.8
          Good
          Vivy from Indonesia
          Couple
          Deluxe Twin Room
          Stayed 1 night in December 2016

          The room was comfortable, but the Karaoke entertainment was annoying”

          Indonesian - Kiwi couple here speak for our opinion. We stayed here on the 20th of December after our boat trip in National Park Tanjung Puting. I chose to stay in this hotel because of the architecture and they do have a nice park to chill out. When we first arrived, I felt good with the look. This hotel does feel homey exactly what I was after. We checked in, receptionist was nice enough, payment can be done in cash if you have, if done by CC you will get charged a few percent. All done and walking to our room and found out the staff still cleaning the room. Waited for 15 minutes or so, not a big deal for me. Here is my rating for two main things : @ Room : Spacious @ Bathroom, toilet, sink, bed linen : Clean, no problem I didn't have breakfast the next morning since I didn't have time, so I personally didn't have much to say but my partner thinks it was not very entertaining (as a Westerner). For the restaurant, I do think they are good, what we ordered for dinner was nice and both of us enjoyed. They come up with big portion. If you want something refreshing to drink, the soursop is recommended. For the price, I know it is something relative, but in my opinion the price there was reasonable (I always know when a place charges way too much than normal) - soursop juice is recommended. The waitress that served us was very nice friendly. There were a lot of mosquitoes in the park at night, you will need repellent. Well so in overall I would have nothing to complain about but the karaoke entertainment I think in general can really piss people off. How? If people really need a sleep, the noise of people singing until late at night won't be fun. If I am not mistaken the schedule is during the weekdays it ends at 11 pm and weekends at 12 am.

          Reviewed December 25, 2016

          See room deals

          6.4
          Good
          James from United States
          Couple
          Deluxe Twin Room
          Stayed 1 night in July 2017

          Fine for one night”

          Arsela was fine for an overnight before a trip to the Nat'l Park. Nothing to rave about. There was nothing in the area to walk to; we set out in both directions in search of a restaurant but couldn't find anything (except about 6 pharmacies within a block!) The hotel restaurant was disappointing (among other things, the to-be-expected no-beer-or-wine). The service was attentive and good-natured, but the first two things we tried to order from the menu they didn't have. We finally asked what they DID have. It was ok, but overpriced. The singer in the "live band" was so appallingly bad it made our ears cry out in pain. Breakfast (included) was very "local," which is fine, but everything was cold.

          Reviewed August 02, 2017

          See room deals

          8.4
          Excellent
          Katie from United Kingdom
          Solo traveler
          Deluxe Double Room
          Stayed 1 night in December 2016

          Excellent”

          I think I was the only person staying here! (it was early December). En route to see the orangutans in the jungle, so only stayed 1 night. Sweet staff, fine room, clean and quiet.

          Reviewed September 04, 2017

          See room deals

          9.2
          Exceptional
          Colleen from Canada
          Couple
          Superior Double Room
          Stayed 1 night in March 2018

          Good”

          Clean, pleasant staff. Breakfast had room for improvement.

          Reviewed April 02, 2018

          See room deals

          9.6
          Exceptional
          Nova from Indonesia
          Family with young children
          Superior Double Room
          Stayed 1 night in March 2021

          The staffs are friendly, I appreciate their readiness to help even in the midnight.”

          The food is tasty. They also have backyard and my toddler really enjoyed play in there.

          Reviewed March 17, 2021

          See room deals

          9.2
          Exceptional
          Carlota from Thailand
          Solo traveler
          Superior Twin Room
          Stayed 1 night in October 2017

          Exceptional”

          Good breakfast and very helpful staff.

          Reviewed October 18, 2017

          See room deals

          6.0
          ella from United Kingdom
          Solo traveler
          Deluxe Double Room
          Stayed 1 night in January 2017

          Ok”

          Breakfast was terrible. The standard room was a lot nicer that deluxe.

          Reviewed February 14, 2017

          See room deals

          9.6
          Exceptional
          Ryan from United States
          Couple
          Deluxe Double Room
          Stayed 1 night in January 2023

          Nice location with convenient coffee shops nearby”

          Friendly staffs. Nice room

          Reviewed January 21, 2023

          See room deals

          10.0
          Exceptional
          Eksi from Turkey
          Solo traveler
          Superior Twin Room
          Stayed 1 night in March 2022

          Exceptional”

          everything are good

          Reviewed January 04, 2023

          See room deals

          10.0
          Exceptional
          malgorzata from Poland
          Family with young children
          Superior Twin Room
          Stayed 1 night in December 2022

          Exceptional”

          Great garden and restaurant,clean rooms,nice staff,

          Reviewed January 03, 2023

          See room deals

          4.4
          Paul from United Kingdom
          Couple
          Superior Double Room
          Stayed 1 night in November 2022

          Room downgraded, poor wifi and breakfast”

          For the price, the hotel is not good value for money. The breakfast was poor and wifi not working, and the staff would not help.

          Reviewed November 20, 2022

          See room deals

          9.2
          Exceptional
          Marjos from Netherlands
          Family with teens
          Superior Twin Room
          Stayed 1 night in September 2022

          Great hotel to stay before and after urang utang tour”

          Clean, friendly and comfortable rooms, good showers.

          Reviewed September 05, 2022

          See room deals

          6.4
          Good
          Camille from Indonesia
          Solo traveler
          Superior Twin Room
          Stayed 1 night in July 2022

          Average”

          My room smelled humidity, the cleaning was OK but not perfect The place is nice for a one night stay before starting a tour or going to the airport

          Reviewed August 02, 2022

          See room deals

          5.6
          Thomas from Germany
          Couple
          Deluxe Double Room
          Stayed 1 night in January 2019

          Solides Hotel ”

          Wer unbedingt eine Nacht in Pangklaban bun verbringen möchte, bei mir resultierte es aus einer Fehlplanung, dem ist das Hotel für etwa 30Euro inklusive ordentlichem indonesischem Frühstück zu empfehlen. Große Zimmer mit ordentlichem Bett und ebensolchem Bad. Personal okay. Lage etwas außerhalb, schwierig ins sogenannte Zentrum zu kommen.

          Reviewed January 13, 2019

          See room deals

          4.8
          Sylvia from Thailand
          Group
          豪华房
          Stayed 1 night in September 2022

          Prima gezien de beperkte keuze”

          Hier geslapen omdat we de volgende dag een jungle boottour zouden doen (via urangutang applausse = aanrader). Simpel hotel maar er is eigenlijk niks in de omgeving verder qua hotels en bezienswaardigheden. Achteraf gezien hadden we bij terugkomst vanuit de jungle ook gewoon rechtstreeks het vliegtuig kunnen pakken naar andere bestemmingen. Vliegveld pangkalan bun is zo klein dat inchecken in 15 min gedaan is, maar dat wisten we niet vtv.

          Reviewed September 21, 2022

          See room deals

          9.2
          Exceptional
          Hongxiang from Indonesia
          Business traveler
          Deluxe Double Room
          Stayed 2 nights in March 2023

          Exceptional”

          bagus

          Reviewed March 08, 2023

          See room deals

          10.0
          Exceptional
          Alam from Indonesia
          Solo traveler
          Superior Twin Room
          Stayed 1 night in January 2023

          Ok”

          Ok

          Reviewed March 18, 2023

          See room deals

          9.6
          Exceptional
          suwito from Indonesia
          Business traveler
          Superior Twin Room
          Stayed 1 night in December 2022

          Pelayanan bagus,ramah sopan”

          Saya nginap 20 hari lebih di sini,kamar nya luas,bersih,sarapan lumayan enak,walau pun tidak banyak pilihan,sesuai dengan budget,pelayanan bagus

          Reviewed December 19, 2022

          See room deals

          10.0
          Exceptional
          Mohamad from Indonesia
          Business traveler
          Deluxe Double Room
          Stayed 1 night in April 2021

          Hotel bagus pangkalan bun ”

          Nyaman

          Reviewed April 17, 2021

          See room deals

          12
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