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Arsma Hotel
Arsma Hotel
Arsma Hotel
Arsma Hotel
Arsma Hotel
Arsma Hotel
Arsma Hotel

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8.7

Excellent

3,291 reviews

3,291 reviews

Housekeeping34
Breakfast22
Shops2
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Rainbow Night Market

20 m

Honey Bee Town Shop

140 m

The Remains of East Coast Line Railway

170 m

Shiyi Street

200 m

Tzen's Mochi Shop

220 m

Popular landmarks
Hualien Cultural & Creative Industries Park

390 m

East Gate Night Market

500 m

Pine Garden

1.1 km

Farglory Ocean Park

8.2 km

Eternal Spring Shrine

20.4 km

Closest landmarks
Hualien Post Office Nanjing Street Branch

100 m

Giant Hualien

370 m

Hualien Dongdamen Tourist Night Market

370 m

Dongdamen Night Market

370 m

Hualien Old Winery

380 m

Arsma Hotel

No.68, Boai Street,, Hualien City, Hualien, Taiwan, 97047 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Hualien City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Taroko Gorge. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and sauna on-site.

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Highlights

Located in heart of Hualien

Front desk [24-hour]

Airport transport

Excellent breakfast

200 meters to public transportation

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations."

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Car park

Kids club

Exercise area

Shuttle service

Complimentary WIFi in all rooms

This property is in high demand!

4 travelers have booked today.

Value for money8.5
Distance to city center0.1 Km
Location rating9.2
Nearest airportHualien Airport (HUN)
Distance to airport5.7 km

Rooms available at Arsma Hotel

Excellent
Room comfort & quality

8.9

Superior Double
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Family Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Superior Twin bed
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
2 Bedroom Suite Ocean View
...
  • Room size: 60 m²/646 ft²
  • Partial sea view
  • 2 double beds
Enter dates to see prices
Family Triple
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Standard Room With 3 Single Beds
...
  • Room size: 33 m²/355 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Standard Triple
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Deluxe Quad Room City View
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Superior Seaview
...
  • Room size: 26 m²/280 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Superior Family Room with Shower
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Does Arsma Hotel have a hot tub?

Arsma Hotel does not have a hot tub.

What time is check-in and check-out at Arsma Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Arsma Hotel?

Arsma Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 300 TWD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Arsma Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Arsma Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Hualien with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Arsma Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Arsma Hotel. Western breakfast is available for guests. There's an additional charge of 350 TWD for adults and 250 TWD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Arsma Hotel?

Arsma Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

Can business events be hosted at Arsma Hotel?

On-site venues and convenient event services make Arsma Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 70 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Arsma Hotel?

Arsma Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Arsma Hotel?

The closest train, metro, or bus station is Eastern Railway Site, 160 m away from Arsma Hotel.

What restaurants are nearby Arsma Hotel?

Arsma Hotel’s neighborhood is Hualien City which includes popular restaurants such as Ma Lu Shang Japanese Diner, Cai Jia Glutinous Rice Ball and Wu Ba Camarel Heart Tapioca.

What popular shopping places are close to Arsma Hotel?

Located in the Hualien City area, Arsma Hotel is close to great shopping choices like East Gate Night Market, Hualien Dongdamen Tourist Night Market and Rainbow Night Market.

What are popular attractions near Arsma Hotel?

Arsma Hotel’s location in the Hualien City neighborhood makes it close to famous attractions including Hualien Cultural & Creative Industries Park, Pine Garden and Nanbin Park.

What popular natural sightseeing spots are close to Arsma Hotel?

Arsma Hotel is located within Hualien City, which makes it conveniently close to natural sights including Qixing Lake Binhai Bicycle Road and Four-Eight Highland.

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See map

Explore the neighborhood

What people love about Arsma Hotel

  • 9.6

    Exceptional
    Cleanliness

    "Very clean and friendly hotel, I would definitely recommend this hotel and will stay here again."

    Alan

    |

    October 9, 2020

  • 9.2

    Exceptional
    Location

    "Quiet location."

    CHYI

    |

    June 15, 2020

  • 10

    Exceptional
    Location

    "The room is big and clean, and it is close by delicious breakfast and coffee places on the street."

    Angela

    |

    January 14, 2020

Property ranking|Compared to 1,487 Hualien properties
See all rankings
Room comfort score
8.9/10
Room size
37 sqm.
Location score
9.2/10
Cleanliness score
8.9/10
Better than
95
%
of Hualien properties
Bigger than
94
%
of Hualien properties
Better than
93
%
of Hualien properties
Better than
83
%
of Hualien properties
Overall rating:

8.7

Excellent
3,291 reviews
Cleanliness
8.9
Facilities
8.3
Location
9.2
Read all reviews >
What travelers say they love:
Hotel was quite up class with nice and spacious room.
Yoong from Singapore
Family with older children
More about Arsma Hotel

More about Arsma Hotel

Arsma Hotel

Get the most from an urban escape in Hualien when you book a room at Arsma Hotel. Located right in the city center, Arsma Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Have a hassle-free trip while enjoying the services and amenities offered by Arsma Hotel. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Hualien.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Arsma Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Arsma Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Arsma Hotel including kosher and halal options.
A night in at the hotel's karaoke rooms can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Arsma Hotel, for exceptional convenience and ease of dining.
Recreational facilities at Arsma Hotel are designed for escape and relaxation. Finish your vacation days right by dropping in at the sauna. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing ping-pong table at Arsma Hotel.


Around the property

Take some time to explore Hualien during your stay at the hotel. Keep your vacation simple, with a visit to Chisingtan Scenic Area just 6.5 km away, where the ocean breeze makes you instantly feel relaxed.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 94% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 93% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 94% of other accommodations in Hualien.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

44 mentions

Housekeeping

35 mentions

Food & Dining

7 mentions

Beach

2 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Karaoke
  • Sauna
  • Table tennis
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids club
  • Playground

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Iron and ironing board
  • LAN Internet in room [free]
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shared bathroom
  • Shower
  • Slippers
  • Toiletries
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Asian
  • Vegetarian
Restaurants on site

天祥農市集

  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte

溝仔尾茶室

  • Cuisine: American
  • Menu: A-la-carte
Location
No.68, Boai Street,, Hualien City, Hualien, Taiwan, 97047
Exceptional
Location

9.2

Airports

  • Hualien Airport (HUN)
    5.7 km 19 min drive
  • Taichung Airport (RMQ)
    107.0 km

Public transportation

  • Eastern Railway Site
    170 m
  • Hualien Train Station
    2.1 km

Hospital or clinic

  • Chinese Clinic
    1.5 km

Shopping

  • East Gate Night Market
    500 m

Convenience store

  • Family Mart
    280 m

Cash withdrawal

  • ATM
    240 m
What's nearby

Popular landmarks

  • Hualien Cultural & Creative Industries Park
    390 m
  • East Gate Night Market
    500 m
  • Pine Garden
    1.1 km
  • Farglory Ocean Park
    8.2 km
  • Eternal Spring Shrine
    20.4 km
  • Shakadang Trail
    20.8 km
  • Taroko Gorge
    22.9 km
  • Qingshui Cliff
    24.7 km
  • Taroko National Park
    27.1 km

Nearby landmarks

  • Rainbow Night Market
    20 m
  • Hualien Post Office Nanjing Street Branch
    100 m
  • Honey Bee Town Shop
    140 m
  • Eastern Railway Site
    170 m
  • The Remains of East Coast Line Railway
    170 m
  • Shiyi Street
    200 m
  • Tzen's Mochi Shop
    220 m
  • Hualien Railway Culture Park
    230 m
  • Citiangong
    280 m
  • Taiwan Jade Workshop
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
  • The property provides shuttle service to nearby areas. Kindly contact the property for more details.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee300 TWD
  • Distance from city center0.1 Km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)350 TWD
  • Daily Internet/Wi-Fi fee0 TWD

The property

  • Local Tax ID/ Rental License花蓮縣旅館129號
  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 126
  • Room voltage110
  • Year property opened2013
  • Most recent renovation2014

Parking

  • Daily parking fee0 TWD
Property announcements

Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Reviews of Arsma Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.3
Location9.2
Room comfort and quality8.9
Service8.9
Value for money8.5
High score for Hualien
Rating
9+ Exceptional (665)
8-9 Excellent (333)
7-8 Very Good (236)
6-7 Good (55)
<6 Below Expectation (78)
Time of the year
Mar - May (300)
Jun - Aug (341)
Sep - Nov (348)
Dec - Feb (378)
All guests (2,426)
All room types
All languages

Show reviews that mention 

Showing 1,367 verified guest comments
12345
10.0
Exceptional
King from Singapore
Group
Standard Triple
Stayed 1 night in September 2015

Excellent hotel with great location”

(1) First class services staff, excellent breakfast (2) Spacious and comfortable hotel room; (3) convenient location to the sea front and to the city

New, comfortable hotel with excellent service. Definitely our top choice for next visit. Arsma Hotel was our base for Hualien Taitung trip. Initially, we booked it as a over night stay near to the train station before we headed down to Taitung. Very impressed with the service that we booked it for two more nights stay after we return from Taitung. Definitely, it will be our choice for next visit in Hualian as well. The first day when we arrived, we were provided with a small information pack including a local map with hand written notes of the nearby attractions and nice eateries. The staff are very friendly and always look out to help. When they learnt about our early check out time, they offered to pack breakfast boxes for us to take away at check out. The hotel is new, the room is spacious and clean and the bed is comfortable and big. The second time we had a room at the top floor facing the sea with fantastic view over looking the seafront park and the sea, fantastic. The breakfast was nice, simple but had good variety, freshly made, feels like mom's cooking. The location of the hotel is right at the city centre and approximate to the sea. There are many nice eateries within walking distance. The famous 包心粉圓 is just round the corner and the 竹陽seafood is within 10 mins walk. The hotel offer bikes for hiring. We highly recommend to take a ride to Qixing Tan and the Pine Garden. It's beautiful and a lot of fun.

Reviewed September 16, 2015

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9.3
Exceptional
Mun from Singapore
Family with young children
Superior Double
Stayed 2 nights in November 2014

Good Service and Convenient”

Free pickup to and from station, Clean room and good location

I started and did not expect good service, afterall, the price is mid range. What surprised me was I got an email from the hotel asking me what time and train number so that they could pick me up. Yes, I did put in special request at agodo.com, but I didn't realize any hotel will consider, as what the past hotels I booked with agoda. So, it is a surprise. When I reached the station tired from my flight and train journey, I really appreciated the pick up service. The hotel staff stood there with my name similar to those waiting at the airport. Room was clean and luxurious. Could not ask for more. Morning breakfast was good compared to many hotels in Taiwan. So yes I would stay in Arsma again if I were to come back Hualien.

Reviewed November 17, 2014

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10.0
Exceptional
Liana from Taiwan
Group
Superior Twin bed
Stayed 2 nights in November 2015

Such sweet staff”

staff, parking, breakfast

Loved it! Check in was super easy and smooth. Staff was extremely helpful with lots of tips, maps, and information. Checked in within minutes, also very easily booked a whale watching tour with the front desk at check-in. Hotel room was orderly and spacious, mini fridge, free water, very clean bathroom. Breakfast was delicious and local. Taro porridge was so hearty and delicious. Also enjoyed free, easy parking! I really enjoyed my stay here and would recommend the Arsma to any first timer to Hualien.

Reviewed November 09, 2015

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8.7
Excellent
Nicholas from Singapore
Family with teens
2 Bedroom Suite Ocean View
Stayed 3 nights in December 2013

Quiet surroundings, but near to shopping area.”

Very attentive and helpful staff, comfortable family room, good location.

The staff was very very helpful. From the moment they fetched us from the airport, the service level was impeccable. Arsma is one of the newest hotel in Hualien, well-designed and comfortable. It is located next to the main shopping "triangle" in Hualien, where you can find clothes, shoee and local street food. We will certainly stay at Arsma again if we visit Hualien again!

Reviewed December 30, 2013

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9.7
Exceptional
Geir from Norway
Couple
Superior Double
Stayed 5 nights in February 2014

Hotel with super lovely staff and good standard”

Staff,room and location

I stayed at Arsma for long time and many times when i travel in Taiwan. So again this hotel have super lovely staff that are really wonderful. And the breakfast was good and location central in Hualien that is very good. The hotel is very new and have a very good standard at the cleaning. Room is cosy and staff is amazing of service and do a lot more for you then just super service. A hotel with a staff i can recommend anytime. Enjoy if you go there :)

Reviewed October 21, 2014

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9.3
Exceptional
Paul from United States
Couple
Superior Double
Stayed 1 night in May 2013

The staff was exceptionally professional and kind.”

Staff....comfort....location...

It seems a four star hotel with five star service. The staff are warm and helpful, and made a stay all the more pleasant. We saw hundreds of dolphins on the "whale watch," and the scenery of Hualien is quite beautiful. I would be happy to stay at the Arsma Hotel, and I will recommend the hotel to friend or foe.

Reviewed May 22, 2013

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8.7
Excellent
Kate from New Zealand
Couple
Superior Double
Stayed 2 nights in March 2014

Stayed for 2 nights to see the gorge”

Great service, centrally located, shuttle to train station

The service we got from ARSMA, mostly from Jasper, was excellent. They'd prepared an info pack on what to see and do in Hualien and took time to explain everything in English. Jasper has excellent English skills. We had no trouble getting around due to his help. The hotel is easy walking distance of the markets and good food spots in Hualien. We recommend the dumpling place on the corner in the markets and the ribs restaurant.

Reviewed March 24, 2014

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9.6
Exceptional
Cheok from Malaysia
Family with teens
Superior Twin bed
Stayed 2 nights in October 2017

Great location, great service, clean rooms and nice buffet breakfast”

Very good location, short walking distance to both Dongdamen Night Market and Hualien Golden Triangle. Great service from hotel staff. It was raining heavily when we arrived Hualien and the hotel shuttle service was there to meet us, provided us with umbrellas. The driver then helped load our luggages into the van while soaking in the rain. Buffet breakfast spread was good with a mixture of local and international cuisine. Will definitely stay here again if I visit Hualien in the future.

Reviewed October 30, 2017

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Dear Customer, Thank you for choosing our Arsma Hotel for your stay in Hualien this time. Your encouragement and compliments are greatly appreciated. It is always our goal to provide for you a memorable stay and services. We sincerely look forwards to serving you again in the near future. Sincerely Yours, Management Team Arsma Hotel

Responded January 20, 2019
Arsma Hotel
9.7
Exceptional
Tanya from Singapore
Couple
Superior Double
Stayed 1 night in January 2015

Best Hotel Stay in Taiwan”

Breakfast, Cleanliness, Staff

Upon arrival at Hualien train station, the staff was arriving there to receive us. We informed the hotel via email our train number and expected arrival time. The driver was also the porter, and usually we do not practise tipping in taiwan, however we were impressed by the service of the hotel staff and tipped them willingly. My gf traveling with me is a clean freak (OCD), and she is extremely satisfied with the hotel, which make it worthwhile for us to return if we ever come back to Hualien county.

Reviewed March 29, 2015

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10.0
Exceptional
Charlotte from Singapore
Couple
Superior Double
Stayed 2 nights in January 2017

Highly recommended”

Highly recommended! Very good location - 5mins walk to the Dong Da Men night market, and many other eateries and shops in the vicinity. Attentive and helpful staff. Spacious room with king size bed. Bathroom - all amenities provided, standing shower with really hot water, toilet bowl was the high-tech kind with a remote control. We had a room on the 8th floor overlooking the night market and Pacific Ocean, which was awesome, especially the sunrise in the morning. Booked the hotel car from Hualien train station to the hotel for NT100.

Reviewed January 11, 2017

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9.3
Exceptional
Gilbert from Singapore
Couple
Superior Double
Stayed 2 nights in September 2014

Great Quallity Room & Price”

Quality of Room, Price, Clean

Stayed 2 nights at Arsma. For the price, its really value for money. Its more than a 4 star hotel. Lobby is grand, rooms are big and real clean. Location not that close to the railway station and the popular Ziqiang night market. However the hotel provide one way free taxi ride to Hualian railway station on my check out day, a nice touch. Walkable distance (10mins) to another night market known as Fuding night market. Nanbing night market is no longer around.

Reviewed September 08, 2014

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9.7
Exceptional
Geir from Norway
Couple
Superior Double
Stayed 1 night in February 2014

Fantastic stay at this lovely hotel.”

Staff,room and location.

My stay at Arsma Hotel is perfect. The staff there is lovely and wonderful soul that make you feel really home. They do more then only a job,they use a lot more. You really feel welcome when step inside there. And room is very new,cleaning is good and is very relaxing hotel. Easy to chill and get lazy. I stay there for long time so I get to get better known with this nice hotel.

Reviewed February 22, 2014

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9.7
Exceptional
Geir from Norway
Couple
Superior Double
Stayed 5 nights in February 2014

A hotel with lovely staff and good standard”

Staff,room and location

I stayed at this hotel many time when travel in Taiwan. So again this hotel have super lovely staff that are really wonderful. And the breakfast was good and location central in Hualien that is ver good. The hotel is very new and have a very good standard at the cleaning. Room is very cosy staff is amazing of service and do a lot more for you then just super service. A hotel with a staff that I can recommend anytime. Enjoy if you go there :)

Reviewed October 21, 2014

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9.0
Exceptional
Michael from United States
Couple
Superior Double
Stayed 1 night in July 2013

Comfortalbe hotel and not too pricy.”

Location, comfort, and free parking.

This hotel looks and feels relatively new, and it has nice comfortable rooms for a decent price. Very well located near the main night markets of Hualien City. I would stay here again.

Reviewed July 11, 2013

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8.3
Excellent
Suang from Singapore
Couple
Superior Double
Stayed 2 nights in November 2013

Good and Quality Hotel with Friendly Staff”

Clean Room, Attentive Staff and Quiet Surrounding

The biggest issue for this hotel is its location, which is more than 30 min walk from the Hualien Railway Station . However, it is situated near to the shopping district of the city which sort of compensate for this issue. Other than that, we are surprised by the level of attentiveness of their staff (though I feel uncomfortable having to fill in a particulars form at the check-in counter). One of them circled out all the popular foodstalls on a given brochure and orientate us to the hotel surrounding. The breakfast offered consists of Chinese and Western cuisines, but nothing particularly exquisite. The hotel room is clean and comfortable and offers a nice view of the city's shopping district. The bathroom is clean, but a little small and without bathtub.

Reviewed December 01, 2013

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9.0
Exceptional
Patrick from Malaysia
Couple
Superior Double
Stayed 1 night in November 2013

Nice and comfort stay”

Clean room, good loaction, friendly staff.

The hotel is located at quite area but not too far from town center, walking distance about 5 minutes from hotel.The staff are friendly and helpful, the room is clean and comfort, overall feel happy with this hotel. Definitely will stay at this hotel again when I revisit Hualien.

Reviewed November 14, 2013

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9.7
Exceptional
wee from Singapore
Group
Superior Twin bed
Stayed 2 nights in December 2015

Best hotel in hualien”

Good location, clean room, good serivce

Location is very good as it is location nearby their main shopping street and its around 10 mins walk to night market. Room are clean and look new. Staff are very helpful and always greet us whenever we walked past. Overall I enjoyed my stay in Arsma Hotel

Reviewed January 05, 2016

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8.3
Excellent
Wei from Singapore
Solo traveler
Superior Twin bed
Stayed 2 nights in April 2015

Friendly and helpful staffs”

Helpful staffs, good location and nice breakfast

Stayed 2 nights at ARSMA, happy with the service provided by the staffs and the breakfast served. Hotel is within walking distance to the Hualien main shopping district.

Reviewed April 17, 2015

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8.0
Excellent
Anne-Marie from Netherlands
Group
Superior Twin bed
Stayed 2 nights in April 2015

We loved this hotel!”

good and quiet location, free wifi, spacious rooms

Hualien is a very nice and small city and the hotel is located on a quiet corner at walking distance of the activity like shops and restaurants. There are many good restaurants in this area. We were earlier than the check in time of 3pm and they did not allow us into the room even though we did not see any other guest or activity. There is a spacious garage under the hotel. The room is spacious too with good beds, free wifi and bathroom with all the amenities. The breakfast was a good spread of different food but as usual there is not a lot to cater for the Western guests. We liked the whole set up of the hotel and the location and can definitely recommend this hotel without any doubt! The Taroko National Park is only just 40 minutes ride from this hotel!

Reviewed April 26, 2015

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9.7
Exceptional
Foo from Singapore
Group
2 Bedroom Suite Ocean View
Stayed 1 night in April 2014

Clean, nice and well located hotel”

2 bedroom suite available. Clean and nicely renovated. Situated close to the shopping streets.

I stayed in a 2 bedroom suite with a living room. The rooms are nice and very clean. Theres a automatic WC with different functions in the toilet. It is centrally situated, close to the shopping streets and has local food just beside the hotel. The bed and pillows are just right. I like my stay in Arsma.

Reviewed May 11, 2014

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