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8.8
Excellent
4,222 reviews
4,222 reviews
"Room is clean and spacious."
"Hotel is nice, clean and spacious."
"Great location in downtown Hualien and good traditional breakfast buffet."
"Nice hotel & well located in Hualien."
"Room was big, clean and new Location was great."
9.3
Exceptional
Location rating score
Arsma Hotel
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Hualien City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Taroko Gorge. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Hygiene Plus
Located in heart of Hualien
Front desk [24-hour]
Airport transfer
Excellent breakfast
Front desk [24-hour]
Airport transfer
Bicycle rental
Car park
Kids club
Fitness center
Shuttle service
Free Wi-Fi in all rooms!
5 travelers have booked today.
Value for money | 8.7 |
Distance to city center | 0.1 Km |
Location rating | 9.3 |
Nearest airport | Hualien Airport (HUN) |
Distance to airport | 5.7 km |
Does Arsma Hotel offer shuttle service for getting around?
For your convenience when traveling around the city, Arsma Hotel offers None right where you need it making it simple for you to get to places conveniently.
What procedures does Arsma Hotel take in terms of hygiene, safety, and cleanliness?
Arsma Hotel fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with temperature check for guests and staff, first aid kit, sterilizing equipment, body thermometer, and staff trained in safety protocol for enhanced safety measures and hygiene protocols.
What is the typical travel time to a nearby airport from Arsma Hotel?
The average travel time to get from Arsma Hotel to the airport is 15 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.
What public parks are in close proximty of Arsma Hotel?
While remaining at Arsma Hotel, cherish your early morning or evening wander at nearby park which include Meilunxi Riverside Park, Meilun Mountain Park, and Zhongshan Park.
When was Arsma Hotel built?
Arsma Hotel was built in 2013.
How many floors does Arsma Hotel have?
Arsma Hotel has a total of 8 floors.
At what time of the year is Arsma Hotel most popular?
Arsma Hotel's most popular month where verified visitors have stayed the most is in April.
In which languages can Arsma Hotel's staff members communicate?
Arsma Hotel can converse in 4 languages and supports widely used languages such as English and Mandarin Chinese for guests traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What is the typical rating that past Business travelers' have given to Arsma Hotel?
Verified business travelers that have stayed at this property have given Arsma Hotel an average rating of 8.5. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about Arsma Hotel?
Verified local travelers that have stayed at this property have given Arsma Hotel an average rating of 9.2. You can look up on more detailed customer ratings, and remarks for this property down in the review section.
What popular shopping destinations are in close proximity to Arsma Hotel?
Shopping options in Arsma Hotel’s Hualien City neighborhood comprises of Zhiqiang Night Market and East Gate Night Market.
10
"Room is clean and spacious."
Shirley
|
July 26, 2023
8.4
"Hotel is nice, clean and spacious."
Pei
|
July 13, 2023
10
"Great location in downtown Hualien and good traditional breakfast buffet."
Jeffrey
|
August 23, 2023
Experience Comfort and Convenience at Arsma Hotel in Hualien, Taiwan
Arsma Hotel in Hualien, Taiwan is a 4.0 star hotel that offers a wide range of facilities to ensure a comfortable and convenient stay for its guests. The hotel features a restaurant that serves delicious meals, safety deposit boxes to keep your valuables secure, airport transfer and shuttle service for hassle-free transportation, and tours and concierge services to help you plan your itinerary. The rooms are equipped with air conditioning, a hair dryer, television with satellite/cable TV, mini bar, and refrigerator. The hotel also offers a fitness center, Wi-Fi in public areas and free Wi-Fi in all rooms, car park, car hire, luggage storage, karaoke, daily housekeeping, taxi service, breakfast buffet, car park onsite, and free car park, making it a perfect choice for both business and leisure travelers.
Room Types at Arsma Hotel
Whether you are traveling alone or with a group, Arsma Hotel has a room type that suits your needs. Choose from the 2 Bedroom Suite Ocean View, Non-Smoking No Window, Deluxe Bathtub Room, Deluxe Quad Room City View, Double Room with 1 Double Bed, Family Triple, Standard Room with 3 single beds, Standard Triple, Superior Family Room, Superior Family Room with Shower, Superior Seaview, and Superior Twin Bed. With a range of sizes and bed configurations, you can find the perfect room to fit your budget and preferences.
Discover the Best of Hualien's Attractions
Arsma Hotel boasts a prime location surrounded by some of Hualien's most popular attractions. Guests can take a short stroll to the East Gate Night Market, where they can indulge in a variety of local street food and shop for souvenirs. For those interested in arts and culture, the Hualien Cultural & Creative Industries Park is just a stone's throw away. The Pine Garden, a historical Japanese-style villa, is also worth a visit for its beautiful gardens and scenic views. Adventure seekers can explore the Qixing Lake Binhai Bicycle Road, which offers breathtaking views of the coastline. And for those who want to experience Hualien's bustling nightlife, the Hualien Dongdamen Tourist Night Market is just a few minutes' walk from the hotel. Other nearby parks such as Nanbin Park and Beibin Park are perfect for a relaxing stroll and a breath of fresh air. With so many attractions nearby, Arsma Hotel is the perfect base for exploring all that Hualien has to offer.
Friendly Staff, Clean Rooms, and Delicious Breakfast
Guests rave about the friendly and helpful staff at Arsma Hotel in Hualien, Taiwan. They also appreciate the hotel's cleanliness, with many describing the rooms as spacious and comfortable. The delicious breakfast, which offers a good variety of options, is also a highlight for many guests. The hotel's location is also praised, with guests noting its proximity to great coffee shops and eateries. Overall, guests highly recommend Arsma Hotel and plan to stay here again in the future.
Discover the Charm of Arsma Hotel through Positive Customer Ratings
Experience a memorable stay at Arsma Hotel in Hualien, Taiwan, where guests have consistently rated the hotel highly for its exceptional cleanliness, prime location, and outstanding staff performance. With an overall rating of 8.8, Arsma Hotel's guests have praised the hotel's value for money, comfortable accommodations, and impressive facilities. Although the food and dining received a rating of 7.7, guests have raved about the hotel's delicious breakfast and the variety of dining options in the surrounding area. From the moment you arrive, the friendly and attentive staff will make you feel welcome and ensure your stay is nothing short of excellent. Discover the charm and hospitality of Arsma Hotel for yourself and book your stay today.
8.4
Breakfast
44 mentions
Housekeeping
35 mentions
Food & Dining
7 mentions
Beach
2 mentions
9.3
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
From September 1 , 2022 hotel has not voluntarily provided disposable spare parts.
Disposable supplies are as follows:
Comb, toothbrush (paste) group, razor (paste) group, grooming group (shower cap, dental floss stick, cotton swab), soap, portable bath products (shampoo, conditioner, body wash, lotion), etc.
If you have any questions, please reach out to hotel directly. Thank you.
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200 meters to public transportation
Airport transfer
Located in heart of Hualien
Free Wi-Fi in all rooms!
Exceptional”
If you’re looking for a more high end experience, this is a great option. The highlight was definitely the breakfast buffet with so many selections of things to choose from. Good cleanliness and house keeping.
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Dear Customer, Thank you for choosing our Arsma Hotel for your stay in Hualien this time. Your encouragement and compliments are greatly appreciated. It is always our goal to provide for you a memorable stay and services. We sincerely look forwards to serving you again in the near future. Sincerely Yours, Management Team Arsma Hotel
Exceptional”
Excellent facilities onsite like self-service laundry, large luggage storage area, meeting rooms, etc. The room is big and clean, and it is close by delicious breakfast and coffee places on the street. It's also a short 5 min stroll to the big night market, which is amazing. The staff are super helpful and polite and friendly. Would stay here again.
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Dear Customer, Thank you for choosing our Arsma Hotel for your stay in Hualien this time. Your encouragement and compliments are greatly appreciated. It is always our goal to provide for you a memorable stay and services. We sincerely look forwards to serving you again in the near future. Sincerely Yours, Management Team Arsma Hotel
Exceptional”
This is a value for money hotel and the staffs are friendly and willing to go extra mile to help guests and made them feel at home.
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Dear Customer, Thank you for choosing our Arsma Hotel for your stay in Hualien this time. Your encouragement and compliments are greatly appreciated. It is always our goal to provide for you a memorable stay and services. We sincerely look forwards to serving you again in the near future. Sincerely Yours, Management Team Arsma Hotel
Great Hotel , deserving re-Visiting”
Great Hotel , deserving re-Visiting, Great location with n night market
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Dear Customer, Thank you for choosing our Arsma Hotel for your stay in Hualien this time. Your encouragement and compliments are greatly appreciated. It is always our goal to provide for you a memorable stay and services. We sincerely look forwards to serving you again in the near future. Sincerely Yours, Management Team Arsma Hotel
Great modern hotel with excellent location”
This is a very great value for money hotel that provide comfortable and clean lodging with excellent location right in the middle of all city centre attractions and great foods within walking including night market, night walking shopping street and famous shops for great local foods and souvenir gifts. We have opted for 2-bedroom suite with big living room and study desk. We will certainly be returning to the same hotel should we visit Hualian again in future !
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Dear Customer, Thank you for choosing our Arsma Hotel for your stay in Hualien this time. Your encouragement and compliments are greatly appreciated. It is always our goal to provide for you a memorable stay and services. We sincerely look forwards to serving you again in the near future. Sincerely Yours, Management Team Arsma Hotel
Good for family”
Good for family
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Dear Customer, Thank you for choosing our Arsma Hotel for your stay in Hualien this time. Your encouragement and compliments are greatly appreciated. It is always our goal to provide for you a memorable stay and services. We sincerely look forwards to serving you again in the near future. Sincerely Yours, Management Team Arsma Hotel
Exceptional”
Great location, rooms are clean. Great Service. will definitely stay here if I'm back to Hualien.
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Dear Customer, Thank you for choosing our Arsma Hotel for your stay in Hualien this time. Your encouragement and compliments are greatly appreciated. It is always our goal to provide for you a memorable stay and services. We sincerely look forwards to serving you again in the near future. Sincerely Yours, Arsma Hotel Service Team
Excellent”
I stayed one night in the hotel and was impressed by the high tech bathroom (including a fancy bidet) and delightful shower! Decent pillows surprised me as well. The breakfast was also a pleasant surprised- a sizable buffet with decent quality food for the price. Unfortunately, there was one aspect of the stay that was soured the experience. I don’t know if this is customary in the area, but I was very surprised to go on a brief walk (to walk off the breakfast!) before checkout time. I returned to my room 15-20 min before checkout, and to my surprise, the key card no longer worked. WTF? I had to go downstairs to get someone to escort me back up, let me in, and then he set the door in a mode so I couldn’t fully close it. I didn’t LOVE not being able to use the bathroom in privacy in the hotel room I paid for, before checkout time. Not to mention, the fact that I had to go get someone to help me into my room wasted time that I was planning to use finishing packing. The whole experience was just very strange, and made me feel like I was doing something wrong or being seen as untrustworthy by the hotel management. All of this, even though I checked out on time! Change your policy, guys. It would be pretty militant to lock people out of their own room minutes AFTER check out time. but before check out is just preposterous.
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Dear Customer, It is our privilege to have you stay with us during your recent trip in Hualien. We appreciate your comments and suggestions that will surely help us to improve our services. We sincerely look forwards to serving you again in the near future. Thank you. Management Team Arsma Hotel
Exceptional”
Very clean and friendly hotel, I would definitely recommend this hotel and will stay here again.
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Dear Customer, Thank you for choosing our Arsma Hotel for your stay in Hualien this time. Your encouragement and compliments are greatly appreciated. It is always our goal to provide for you a memorable stay and services. We sincerely look forwards to serving you again in the near future. Sincerely Yours, Management Team Arsma Hotel
Convenient Parking and Location”
Close to the night market. Located on a small street. There is surface parking as well as underground parking. Breakfast is decent, service is good. Quiet location.
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Dear customer Thanks for our choosing our ARSMA Hotel. We hope sincerely look forwards to serving you again in the near future. Arsma Hotel
The location is great”
The hotel is in a good location. Easy to walk to the city center and the night market. However, the room style is outdated but clean.
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Dear Customer, Thank you for choosing our Arsma Hotel for your stay in Hualien this time. Your encouragement and compliments are greatly appreciated. It is always our goal to provide for you a memorable stay and services. We sincerely look forwards to serving you again in the near future. Sincerely Yours, Management Team Arsma Hotel
Probably one of the better ones ”
Rooms are actually pretty nice, no complains. location is pretty convinient too.
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Dear Customer, Thank you for choosing our Arsma Hotel for your stay in Hualien this time. Your encouragement and compliments are greatly appreciated. It is always our goal to provide for you a memorable stay and services. We sincerely look forwards to serving you again in the near future. Sincerely Yours, Management Team Arsma Hotel
Smelly noisy bad servixe”
Pros: 1.Good location 2.Big lobby Cons: 1. Room smelly (smoke and something strange) 2. The wall very thick. You can hear everything from next room. 3.No good attention in reception. I told them smelly and noisy but didn’t do anything to resolve. 4.breakfast is same for two days stay. 5.No view room 6. Expensive if you compare with quality We paid around 120US per night You can find a better option at same price near there.
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Dear Customer, It is our privilege to have you stay with us during your recent trip in Hualien. We appreciate your comments and suggestions that will surely help us to improve our services. We sincerely look forwards to serving you again in the near future. Thank you. Management Team Arsma Hotel
Above average”
Old facility, bathroom not clean with mold...
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Dear Customer, It is our privilege to have you stay with us during your recent trip in Hualien. We appreciate your comments and suggestions that will surely help us to improve our services. We sincerely look forwards to serving you again in the near future. Thank you. Management Team Arsma Hotel
Acceptable”
No comments
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Excellent hotel with great location”
New, comfortable hotel with excellent service. Definitely our top choice for next visit. Arsma Hotel was our base for Hualien Taitung trip. Initially, we booked it as a over night stay near to the train station before we headed down to Taitung. Very impressed with the service that we booked it for two more nights stay after we return from Taitung. Definitely, it will be our choice for next visit in Hualian as well. The first day when we arrived, we were provided with a small information pack including a local map with hand written notes of the nearby attractions and nice eateries. The staff are very friendly and always look out to help. When they learnt about our early check out time, they offered to pack breakfast boxes for us to take away at check out. The hotel is new, the room is spacious and clean and the bed is comfortable and big. The second time we had a room at the top floor facing the sea with fantastic view over looking the seafront park and the sea, fantastic. The breakfast was nice, simple but had good variety, freshly made, feels like mom's cooking. The location of the hotel is right at the city centre and approximate to the sea. There are many nice eateries within walking distance. The famous 包心粉圓 is just round the corner and the 竹陽seafood is within 10 mins walk. The hotel offer bikes for hiring. We highly recommend to take a ride to Qixing Tan and the Pine Garden. It's beautiful and a lot of fun.
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Good Service and Convenient”
I started and did not expect good service, afterall, the price is mid range. What surprised me was I got an email from the hotel asking me what time and train number so that they could pick me up. Yes, I did put in special request at agodo.com, but I didn't realize any hotel will consider, as what the past hotels I booked with agoda. So, it is a surprise. When I reached the station tired from my flight and train journey, I really appreciated the pick up service. The hotel staff stood there with my name similar to those waiting at the airport. Room was clean and luxurious. Could not ask for more. Morning breakfast was good compared to many hotels in Taiwan. So yes I would stay in Arsma again if I were to come back Hualien.
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Such sweet staff”
Loved it! Check in was super easy and smooth. Staff was extremely helpful with lots of tips, maps, and information. Checked in within minutes, also very easily booked a whale watching tour with the front desk at check-in. Hotel room was orderly and spacious, mini fridge, free water, very clean bathroom. Breakfast was delicious and local. Taro porridge was so hearty and delicious. Also enjoyed free, easy parking! I really enjoyed my stay here and would recommend the Arsma to any first timer to Hualien.
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Quiet surroundings, but near to shopping area.”
The staff was very very helpful. From the moment they fetched us from the airport, the service level was impeccable. Arsma is one of the newest hotel in Hualien, well-designed and comfortable. It is located next to the main shopping "triangle" in Hualien, where you can find clothes, shoee and local street food. We will certainly stay at Arsma again if we visit Hualien again!
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Hotel with super lovely staff and good standard”
I stayed at Arsma for long time and many times when i travel in Taiwan. So again this hotel have super lovely staff that are really wonderful. And the breakfast was good and location central in Hualien that is very good. The hotel is very new and have a very good standard at the cleaning. Room is cosy and staff is amazing of service and do a lot more for you then just super service. A hotel with a staff i can recommend anytime. Enjoy if you go there :)
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