Art Hotel Kokura New Tagawa
Free Wi-Fi

Art Hotel Kokura New Tagawa

3-46 Furusenbamachi, Kokurakita-ku, Kitakyushu, Kitakyushu, Japan, 802-0082
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    Art Hotel Kokura New Tagawa Reviews

    8.2
    Excellent
    /10
    (96 reviews)See what guests said
    8.7
    Excellent service
    Recommended by 84% of guests

    Things you’ll love about Art Hotel Kokura New Tagawa

    Things you'll love

    • 870 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Bar

    Very good
    Location
    7.9
    See map
    Very good location

    This property is in high demand!

    Last booked 7 hours ago

    Value for money8.5
    Location rating7.9

    Rooms available at Art Hotel Kokura New Tagawa

    Standard Single Smoking
    Standard Single Smoking
    ...
    • Room size: 16 m²/172 ft²
    • Garden view
    • 1 single bed
    Enter dates to see prices
    Standard Single Non-Smoking
    Standard Single Non-Smoking
    ...
    • Room size: 16 m²/172 ft²
    • Garden view
    • 1 single bed
    Enter dates to see prices
    Standard Twin Non-Smoking
    Standard Twin Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Standard Twin -Smoking
    Standard Twin -Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Superior Japanese Style Room - Smoking
    Superior Japanese Style Room - Smoking
    ...
    • Room size: 67 m²/721 ft²
    • Shower and bathtub
    • 6 futons
    Enter dates to see prices
    Japanese Style Room for 6 People
    Japanese Style Room for 6 People
    ...
    • Room size: 67 m²/721 ft²
    • Smoking allowed
    • 6 futons
    Enter dates to see prices
    Double Room - Non-Smoking
    Double Room - Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Standard Double Room - Smoking
    Standard Double Room - Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Smoking allowed
    • 1 king bed
    Enter dates to see prices
    Japanese-Style Quadruple Room
    Japanese-Style Quadruple Room
    ...
    • Room size: 29 m²/312 ft²
    • Shower and bathtub
    • 4 futons
    Enter dates to see prices
    Twin Room - Non-Smoking
    Twin Room - Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
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    More about Art Hotel Kokura New Tagawa

    More about Art Hotel Kokura New Tagawa

    An overview

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    Reviews of Art Hotel Kokura New Tagawa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (96)Booking.com Reviews (372)
    8.2
    /
    10
    Cleanliness8.3
    Facilities7.8
    Location7.9
    Service8.7
    Value for money8.5
    All languages
    All guests (96)
    All room types
    Showing 55 verified guest comments
    123
    5.6
    Vency from Hong Kong
    Group
    Standard Twin Room - Smoking
    Stayed 4 nights in July 2019

    Wifi connection is strong, but variety of the breakfast buffet is not much”

    10 mins walk from JR station. Nice garden view.

    Reviewed July 12, 2019

    Thank you very much for your feedback. We hope that you managed to enjoy your stay even during renovation time. We apologize if the breakfast buffet was underwhelming for you. Right now, since the main restaurant is currently in renovation, the staff had to change to a temporary location inside the hotel and with that cut some of the food products due to limited space of the location. However, the renovation is expected to be completed by the end of September, so come stay again with us and try once more the hotel's breakfast buffet. Art Hotel Kokura New Tagawa Front Staff Telmo

    Responded July 17, 2019
    Art Hotel Kokura New Tagawa
    8.4
    Excellent
    Dieter from Australia
    Couple
    Standard Double Room Non-Smoking
    Stayed 2 nights in July 2019

    Nice, but smaller rooms than advertised ”

    The room had been remodelled but I was less than happy that the room advertised as 27sqm was less than 20sqm. About 3.8meter x 4.9meters (at the widest point). So if your looking for a large room I would recommend choosing a different hotel.

    Reviewed July 09, 2019

    Thank you very much for your feedback. We apologize if the room's size was not what you expected. However, the size is not incorrect. The rooms which are advertised at booking web sites are measured including the private bathroom inside the room. The 27 m2 of the Double Room, Superior Twin and also Triple Rooms are not just the bedroom itself, but also the bathroom and closet. If you wish for a larger room, then our japanese style rooms are the best choice, with 29.3 m2, 44 m2 and 67.4 m2 all including the bathroom and toilet. Thank you for staying with us and we hope you try our hotel again once more in the future. Art Hotel Kokura New Tagawa Front Staff Telmo

    Responded July 16, 2019
    Art Hotel Kokura New Tagawa
    9.2
    Exceptional
    Duncan from Malaysia
    Group
    Standard Double Room - Smoking
    Stayed 1 night in July 2019

    Cozy place”

    Overall experience is good and recommended. Price is reasonable and surrounded with lot of good foods.

    Reviewed July 05, 2019

    Thank you very much for your kind feedback. The staff are glad that you enjoyed staying with us, even though the Hotel is in the middle of renovation. We apologize that you did not fully experience all services that the Hotel has to offer, however the renovation is expected to be complected by the end of October, with new restaurants and reception counter as well as the Hotel rooms to easy accommodate all guests. After it is completed, the restaurant will have more delicious food available for guests as well as regular customers. We hope you stay again with us soon. Art Hotel Kokura New Tagawa Front Staff Telmo

    Responded July 05, 2019
    Art Hotel Kokura New Tagawa
    6.8
    Good
    Darien from Singapore
    Couple
    Standard Double Room Non-Smoking
    Stayed 2 nights in April 2019

    Good”

    Likes: Art Hotel is a successfully revamped old hotel with elegant touches in its choice furniture, wallpaper, lamps, etc. The hotel is 5 min walk from Tanga monorail and is near Tanga Market and walkable to Kokura Castle (about 20 min). The room is spacious and comfortable. Dislikes: I really dislike the design of the toilet because it somehow floods the floor of the toilet even with the sliding doors on the bathtub closed. The staff is not proficient in English (which I can accept) but I am disappointed that they do not seem knowledgeable about the local attractions/ transport arrangements (yes for the avoidance of doubt, they understood my question).

    Reviewed April 05, 2019

    Thank you very much for your feedback. The hotel is in a process of remodeling so every guest's feedback is very much appreciated. We will share your dissatisfaction of the room's toilet to the proper staff. As of right now, there are 2 staff that can speak proper english, so we apologize that they were unavailable to help you. We hope you stay again with us soon.

    Responded April 14, 2019
    Art Hotel Kokura New Tagawa
    4.4
    William
    Family with teens
    Twin Room - Smoking
    Stayed 1 night in December 2018

    Below average”

    Old decoration, breakfast no good,

    Reviewed December 26, 2018

    Thank you very much for your feedback. Right now the Hotel is undergoing some renovations, it is expected to be finished around August. As for the breakfast, from the beginning of April, the Hotel's breakfast is including japanese and western food in a buffet style. We hope to see you again soon. Art Hotel Kokura New Tagawa Front Staff Telmo

    Responded April 22, 2019
    Art Hotel Kokura New Tagawa
    8.0
    Excellent
    AYAKO from Japan
    Couple
    Superior Twin Room Non-Smoking
    Stayed 1 night in December 2018

    良かった。”

    長距離移動後の休む宿として宿泊したが、内装がいい感じの洋館レトロが出てると受け取れる感じのため、古さは思ったほど気にならなかった。もともとが大型のホテルなため、モダンなラウンジもあったり、中庭の緑が整ってたりと、宿泊していて気持ちが良かったです。用事がそちらの近くであれば、お値段もリーズナブルで、近隣は食べ物屋の揃った街なので、お願いすると思います。目の前の専用の駐車場や車付けも便利でした。ありがとうございました。

    Reviewed July 19, 2019
    8.4
    Excellent
    Takeuti
    Family with young children
    Standard Double Room Non-Smoking
    Stayed 1 night in May 2019

    Excellent”

    外国人の方が受け付けをしてくださったのですが、とても感じのよい方で、ずっと笑顔で接客してくださいました!

    Reviewed May 05, 2019

    この度は、アートホテル小倉ニュータガワをご利用いただき有難うございます。お褒めの言葉をいただき有難うございます。 他スタッフもお褒めの言葉を頂けるように精進して参ります。またのお越しをお待ちしております。                                 アートホテル小倉ニュータガワ 宿泊  香月

    Responded May 07, 2019
    Art Hotel Kokura New Tagawa
    7.6
    Very good
    SYUUJI
    Family with young children
    Standard Twin -Smoking
    Stayed 2 nights in March 2019

    良かったけど。”

    お世話になりました。 スタッフの方々も感じがよく楽しい旅になりました。 一つだけ残念ですが お風呂に入る際にまたがる所が高すぎるので 高齢者向けではないと思います。

    Reviewed April 07, 2019

    この度はアートホテル小倉ニュータガワにご宿泊いただきまして誠にありがとうございます。 また、ご感想をお寄せいただきまして、重ねて御礼申し上げます。 スタッフへのお褒めのお言葉もお寄せいただき、ありがたく拝見いたしました。 しかしながら、水回りにつきましてご不便をお掛けし申し訳ございませんでした。頂きましたご意見はサービス向上を目指していく上で参考にさせて頂きます。 今後も、お客様に安心してお過ごし頂ける宿泊施設となりますよう精進して参りますので、何かお気づきの点等ございましたらお声がけ頂ければ幸いです。 ぜひまた次の機会にもアートホテル小倉ニュータガワをよろしくお願い申し上げます。

    Responded April 12, 2019
    Art Hotel Kokura New Tagawa
    2.0
    terukazu from Japan
    Business traveler
    Standard Double Room Non-Smoking
    Stayed 1 night in January 2019

    スタッフの対応”

    忘れ物をした際に電話をしたスタッフの対応が最悪だった。もっと臨機応変に対応していただきたかった。気に入ってただけに残念。二度といかないだろう。

    Reviewed March 12, 2019

    この度は、数あるホテルの中からアートホテル小倉ニュータガワにご宿泊いただきまして、誠にありがとうございました。 せっかくお泊りいただいたにも関わらず、ご不快の念をお掛けし誠に申し訳ございませんでした。 当館ではお忘れ物に関しまして、ヤマト便の通常配送を利用し着払いにて対応をさせていただいております。何卒ご理解いただけますと幸いでございます。 お客様のお声を真摯に受け止め、今後のサービス向上に取り組んで参ります。 誠に勝手ながらもしまた機会がございましたら、当館をご利用いただけましたら幸いでございます。 最後となりますが、お忙しい中ご意見を頂戴し誠にありがとうございました。 アートホテル小倉ニュータガワ 宿泊支配人 岡

    Responded March 20, 2019
    Art Hotel Kokura New Tagawa
    9.2
    Exceptional
    Christophe from Japan
    Solo traveler
    Single Room - Non-Smoking
    Stayed 1 night in March 2019

    Exceptional”

    ちょっと古くなったホテルですけど、スタイルは良いし落ち着きます。また小倉に来たらあそこに泊まります。

    Reviewed March 05, 2019

    この度は、アートホテル小倉ニュータガワをご利用いただきありがとうございます。 お褒めのお言葉ありがとうございます。 今現在、一階フロアを改装しており次回お越し頂いた時には、また新しいアートホテル小倉ニュータガワを味わって頂けると思います。 次回もぜひご来館頂きのんびりなさってくださいませ。スタッフ一同お会いできる日を楽しみにお待ちしております。                                  アートホテル小倉ニュータガワ フロント かつき

    Responded April 20, 2019
    Art Hotel Kokura New Tagawa
    2.0
    terukazu from Japan
    Business traveler
    Standard Double Room - Smoking
    Stayed 1 night in February 2019

    スタッフの対応×”

    忘れ物をしてしまい問い合わせましたがその時の対応が悪くホテルは綺麗で場所もいいので気に入ってましたが今後は使わないだろう。

    Reviewed February 23, 2019

    この度は、数あるホテルの中からアートホテル小倉ニュータガワにご宿泊いただきまして、誠にありがとうございました。 せっかくお泊りいただいたにも関わらず、ご不快の念をお掛けし誠に申し訳ございませんでした。 当館ではお忘れ物に関しまして、ヤマト便の通常配送を利用し着払いにて対応をさせていただいております。 何卒ご理解いただけますと幸いでございます。お客様のお声を真摯に受け止め、今後のサービス向上に取り組んで参ります。 誠に勝手ながらもしまた機会がございましたら、当館をご利用いただけましたら幸いでございます。 最後となりますが、お忙しい中ご意見を頂戴し誠にありがとうございました。 アートホテル小倉ニュータガワ 宿泊支配人 岡

    Responded February 27, 2019
    Art Hotel Kokura New Tagawa
    8.8
    Excellent
    yu-chieh from Taiwan
    Family with young children
    Superior Twin Room Non-Smoking
    Stayed 2 nights in July 2019

    Excellent”

    房間空間很大,很安靜

    Reviewed July 15, 2019

    非常感谢您的反馈。 前台工作人员很高兴您喜欢入住我们的酒店,即使在装修期间也是如此。 前台工作人员希望您很快再次入住酒店。 Art Hotel Kokura New Tagawa Front Staff Telmo

    Responded July 17, 2019
    Art Hotel Kokura New Tagawa
    8.8
    Excellent
    yu-chieh from Taiwan
    Family with young children
    Superior Twin Room Non-Smoking
    Stayed 1 night in July 2019

    Excellent”

    房間空間很大,很安靜~~

    Reviewed July 15, 2019

    非常感谢您的反馈。 前台工作人员很高兴您喜欢入住我们的酒店,即使在装修期间也是如此。 前台工作人员希望您很快再次入住酒店。 Art Hotel Kokura New Tagawa Front Staff Telmo

    Responded July 17, 2019
    Art Hotel Kokura New Tagawa
    8.4
    Excellent
    chia from Taiwan
    Business traveler
    Superior Twin Room Non-Smoking
    Stayed 3 nights in May 2019

    有歷史的好飯店”

    整體而言非常滿意,還有堤供各樣早餐,飯店本身也很有意境,適合洽公或旅遊,推薦

    Reviewed June 24, 2019

    非常感謝您的反饋。 前台職員很高興您喜歡入住酒店,即使酒店目前正在裝修中。 我們希望建築工人不會讓您不愉快或破壞經驗。 我們預計裝修將在9月底左右完成,所以請盡快與我們在一起。 Art Hotel Kokura New Tagawa Front Staff Telmo

    Responded June 25, 2019
    Art Hotel Kokura New Tagawa
    8.0
    Excellent
    KAM from Hong Kong
    Couple
    Standard Double Room Non-Smoking
    Stayed 1 night in May 2019

    一間交通方便, 房間清潔, 服務良好的酒店,”

    酒店靠近小倉架空輕軌旦過站, 兩個站而已, 往來小倉城及門司港十分方便, 酒店自助餐味美可口,

    Reviewed May 31, 2019

    非常感謝您的反饋。 我們很高興您喜歡入住Art Hotel Kokura。餐廳裝修完成後,您可以一邊欣賞酒店日式花園的景緻一邊用餐。我們希望很快再見到您。 Art Hotel Kokura New Tagawa Front Staff Telmo

    Responded June 04, 2019
    Art Hotel Kokura New Tagawa
    5.2
    Mei from Hong Kong
    Family with teens
    Superior Twin Room Non-Smoking
    Stayed 1 night in April 2019

    酒店空調系統欠佳,隔音欠佳”

    訂了5間房,竟然有3間房空調出問題,但酒店沒有解決方法,只是當我們一到步發覺空調沒有冷風時,竟然是第一時間拿風扇俾我地,好似一早知道空調問題存在,實在不能接受。4月已經熱到瞓唔到,好難想像7、8月時候點算。

    Reviewed April 23, 2019

    非常感謝您的反饋。 很抱歉您的房間裡有空調。最近酒店一直在裝修,因此我們在空調方面遇到了一些問題,但現在已經修好了。翻新工程預計將在8月下旬左右完成,所以我們希望您能盡快與我們在一起,看看最終結果。 Art Hotel Kokura New Tagawa Front Staff Telmo

    Responded May 13, 2019
    Art Hotel Kokura New Tagawa
    7.2
    Very good
    nana from Taiwan
    Family with young children
    Standard Double Room Non-Smoking
    Stayed 1 night in April 2019

    還好”

    那天晚上沒有空調,剛好壞了

    Reviewed April 23, 2019

    非常感謝您的反饋。 很抱歉您的房間裡有空調。最近酒店一直在裝修,因此我們在空調方面遇到了一些問題,但現在已經修好了。翻新工程預計將在8月下旬左右完成,所以我們希望您能盡快與我們在一起,看看最終結果。 Art Hotel Kokura New Tagawa Front Staff Telmo

    Responded May 13, 2019
    Art Hotel Kokura New Tagawa
    7.2
    Very good
    MING
    Couple
    Double Room - Non-Smoking
    Stayed 1 night in April 2019

    庭園很飘亮”

    庭園很飘亮,可惜早餐廰不是面向庭院,新整修後浴室、床都比一般大一些, 感觉是一家想做好,但经验稍弱一些, 所以少了一些细節,比如浴室没有批掛毛巾浴巾的地方或挂钩

    Reviewed April 21, 2019
    7.2
    Very good
    Carmen from Hong Kong
    Business traveler
    Standard Twin Non-Smoking
    Stayed 4 nights in March 2019

    Very good”

    價錢合理,位置尚可

    Reviewed March 30, 2019

    非常感谢您的反馈。 我们很高兴您喜欢入住我们的酒店。 希望您很快再次入住我们的酒店。

    Responded April 14, 2019
    Art Hotel Kokura New Tagawa
    6.4
    Good
    CHIH from Taiwan
    Family with young children
    Superior Triple Room - Smoking
    Stayed 1 night in March 2019

    尚可”

    大廳的服務人員態度沒有很好有點是中庭的造景非常漂亮早餐遇到的服務人員態度也不好但是東西蠻好吃的附近的停車場給他們提供的停車場還便宜

    Reviewed March 18, 2019
    123
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    Art Hotel Kokura New Tagawa
    |Excellent 8.2
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