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6 travelers are looking at this property right now | 7 travelers have booked today.
"Great hotel with very comfy bed & great facilities."
March 17, 2018
Free Wi-Fi in all rooms!
6 travelers are looking at this property right now | 7 travelers have booked today.
|Value for money||8.6|
|Nearest airport||Essendon Airport (MEB)|
|Distance to airport||21.9 km|
Located in the Box Hill area, Art Series - The Chen is the ideal point of departure for your excursions in Melbourne. The excitement of the city center is only away. With its convenient location, the property offers easy access to the city's must-see destinations.
Mantra Group is renowned for its quality services and friendly staff, and Art Series - The Chen lives up to expectations. To name a few of the property's facilities, there are free Wi-Fi in all rooms.
The property's accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find air conditioning, balcony/terrace, blackout curtains, satellite/cable TV, hair dryer. The property's host of recreational offerings ensures you have plenty to do during your stay. Art Series - The Chen is your one-stop destination for quality accommodation in Melbourne.
"Everything is good about this hotel."
January 8, 2019
"This place is fantastic and just super new!"
November 24, 2017
"Lovely hotel and great staff."
May 22, 2018
"Just outside the hotel and very near big supermarket and sho..."
December 23, 2018
"The rooms are huge and comfy and the location is fantastic f..."
December 17, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Art Series - The Chen
Show reviews that mention
Great front desk staff & rooms but room staff very lazy ”
Been a regular at this hotel for a long time, front desk staff are amazing as well as rooms always great. Disappointingly though the room servicing staff now have poor service standards, cleaning equipment left in rooms numerous times & towels left on floor which is really lazy service.
New and very nice hotel at a very reasonable price.”
Everything is good about this hotel. New hotel, nice 4* standard facility, good staff and very reasonable price. The only thing is it's around 30 minutes drive from main city. But that didn't create any problem for us. The room was a bit tight for 4 of us but nobody expect more than it. Most hotels don't allow 4 persons in single room but they had this option - it was good for us that all family members could stay in 1 room.
Just outside the hotel and very near big supermarket and shopping mall. A lot of variety food around the area. Not so near CBD, around 15minutes drive if not traffic. Hotel very clean but a bit limited space. Swimming pool on roof very cool and windy, cannot even swimming on summer time.
We loved the Chen”
Me and my partner stayed here two nights after we got married. The rooms are huge and comfy and the location is fantastic for cruising the Box Hill restaurant scene. Free parking is a huge plus and their roof top pool is stunning! We loved creating our own little piece of art and appreciated a late check out and bottle of prosecco for our wedding. Would stay again.
Good price and service
Lovely hotel ”
Lovely hotel and great staff. Signage in the free under hotel parking area is awful, but I was told new signs were being put up this week. Loved the bright artwork all over the hotel. View from the roof top BBQ area is wonderful.
It was weird that you have to walk through the building’s dumpster heap from the car park to the lobby. The lobby smelled of rubbish too. Rooms were clean upon arrival but were not cleaned well by room service on a daily basis. Layout of hotel is confusing when you want to get to the gym or pool. No clear signage and you constantly have to ask hotel staff for help.
Comfort and more . ”
The hotel pool was the highlight but it takes some time finding your way . The staff were extremly friendly and professional and their training was put to the test when the Hotel had an emergency on a very hot nite . The room was extremly quite and comfortable . The only negative was no Bath only shower. Being very close to shops and supermarket was fantastic . Car parking was a bit of a hit and miss as we had to park opposite and pay as no room at hotel parking . One point to mention is that having the train station very close makes getting into the city very convenient and relaxing . Look forward in staying again .
Overated & average”
Nothing special in this hotel. It does have art collection but we do not stay in a hotel for the art but rather the facilities, location & service. No complaint on the service but comparing the rate with location & facilities, there is nothing excellent as in the review.
Great that it’s near asian food!”
Prior to arrival, we didn’t know that it’s very near eateries with asian food! it was awesome because we had cravings for rice, noodles and soup. For our group’s entire trip, we had the most comfortable stay at the Chen’s because the toilet was spacious, even have a sink at the room area with small kitchenette! Very thoughtful. Room for improvement - Just the kettle was very dirty (we got it changed and it was all well), and we couldn’t locate the swimming pool (sad...). Perhaps there could be more info or signage about it. Overall, i will still consider the Chen’s for next Melbourne visit. ;)
All Good except car park.”
Car park fee is same as other car parks places. You could discount or give free car park for your hotel guest. we staying at your place, if you cant provide a free car park or reasonable price for you car park is quite shame. you can do in the name of business but basic sense must be there. Other than that everything is perfect.
The best place to stay in Box Hill ”
Reception staff were super nice and helpful her name is Erica. Room and environment is very clean and very organised! 24 hours there is some one there no need to worry, if you need anything there is staff unlike other place after hour you can’t find one staff. And you know what Parking is for Free! If you go to other place they normally charge you $10 per day and the car park is stake lift, not suitable for big cars and Ute. THE CHEN HAS BIG PARKING spaces! Also Hotel very close to the shopping centre and station. Many restaurants nearby and open late. Definitely will comeback for sure next year.
The door not work.... ”
The door not work and waste me a lot of time.... Why just not simply change the room? The white lady at the front desk doesn't have good customer service... Horrible! Will not stay anymore.
cheap reproduction of a few low level paintings and hanging everywhere.”
disappointed of so call art series hotel, but purely cheap reproduction
Free car park! Just next to Box Hill Central. Nearby lots of food choices. Definitely will stay again when I back to Melbourne.
I like it”
Cheap and friendly, but not many choices around the hotel
Awesome stay with art series hotel”
Is far from the city but is conveniently connected through tram and train. Nice bed and nicely decorated room. The only cons is that no complementary drinks are given and personally I found that the water pressure of the shower is insufficient..
Disappointing and beware .. they randomly charge you for "minibar items"”
For starters, the room door doesn't lock. Actually it doesn't shut properly. Which means all you need to do is push the door in and it opens. You don't even need the swipe card to enter the room. (I'm sure it was just my room in particular). Secondly, the room wasn't cleaned properly. The hot water kettle had leftover coffee in it, from the previous guest(s). I got a shock when I wanted to boil some water. Thirdly which is the most appalling, they had charged me for something from the minibar after checkout without calling me up to discuss with me about it. After realizing it, I contacted the hotel to advise we did not touch anything from the minibar. If anything was missing, they obviously did not check after the previous guest left. They advised they would call me back to refund, but to date I have still NOT heard from them. Location was good as it's convenient to public transport. I did not use the facilities
A new hotel”
Good, well designed, and nice hotel.