Arte Plus KLCC by Luxury Suites Asia
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 Arte Plus KLCC by Luxury Suites Asia
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7.3
Very good
/10
(263 reviews)See what guests said
See map
7.2
Very good
Location rating score
Very good location - 2.88 kilometers from city center
Parking
FREE
  • Ampang Point Shopping Center600 m
  • Ampang Puteri Specialist Hospital610 m
  • Embassy of Lebanon680 m
  • Embassy of the Republic of Kazakhstan710 m
  • Embassy of the State of Qatar720 m
  • High Commission of Sri Lanka780 m
  • Gleneagles Intan Medical Centre850 m
  • Embassy of the Republic of Guinea850 m
  • Yemen Embassy870 m
  • Nigeria High Commission1.02 km
  • Newly built in 2018
    Free Wi-Fi

    Arte Plus KLCC by Luxury Suites Asia

    Jalan Ampang, KLCC, Kuala Lumpur, Malaysia, 55000 - See map

    This property is in high demand!

    Booked 82 times | 9 travelers are looking at this property right now

    Excellent cleanliness
    8.0 rating for cleanliness
    Very good service
    7.2 rating for service
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Separate living room

    • Garden

    Cheaper than 96% of all properties in Kuala Lumpur in the last 24 hours

    Compared to 14,345 Kuala Lumpur properties at Agoda for various dates

    Property ranking|Compared to 14,345 Kuala Lumpur properties
    See all rankings
    Room size
    57 sqm.
    Cleanliness score
    8.0/10
    Couples review score
    7.8/10
    Cheapest price score
    Bigger than
    98
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Value for money7.4
    Distance to city center3km
    Location rating7.2
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport21.7 km

    Rooms available at Arte Plus KLCC by Luxury Suites Asia

    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 65 m²/700 ft²
    • Shower
    • 1 queen bed or 1 queen bed ...
    Enter dates to see prices
    Studio Apartment
    Studio Apartment
    ...
    • Room size: 46 m²/495 ft²
    • Shower
    • 1 queen bed or 1 sofa bed
    Enter dates to see prices
    3 Bedroom Apartment
    3 Bedroom Apartment
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 king bed & 1 queen bed & ...
    Enter dates to see prices
    Standard Studio
    Standard Studio
    ...
    • Room size: 50 m²/538 ft²
    • Non-smoking
    • 1 queen bed or 1 sofa bed
    Enter dates to see prices
    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 64 m²/689 ft²
    • Shower
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Room size: 70 m²/753 ft²
    • Non-smoking
    • 1 king bed & 1 queen bed & ...
    Enter dates to see prices
    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 queen bed & 1 sofa bed
    Enter dates to see prices
    Standard 2 Bed Room
    Standard 2 Bed Room
    ...
    • Non-smoking
    • 2 bathrooms
    • 2 queen beds & 2 single bed...
    Enter dates to see prices
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    More about Arte Plus KLCC by Luxury Suites Asia

    More about Arte Plus KLCC by Luxury Suites Asia

    An overview

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    Most talked about facilities

    Housekeeping
    4 mentions
    Swimming Pool
    3 mentions
    View
    3 mentions
    Food & Dining
    1 mention

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Arte Plus KLCC by Luxury Suites Asia from real guests

    Overall rating
    7.4
    Very good
    From 463 reviews
    Provided by verified guests of
    Agoda Reviews (263)Booking.com Reviews (200)
    Rating via Agoda7.3
    /
    10
    Cleanliness8.0
    Facilities7.0
    Location7.2
    Service7.2
    Value for money7.4
    High score for Kuala Lumpur
    Rating
    9+ Exceptional (24)
    8-9 Excellent (10)
    7-8 Very Good (19)
    6-7 Good (12)
    <6 Below Expectation (51)
    Time of the year
    Mar - May (19)
    Jun - Aug (60)
    Sep - Nov (36)
    Dec - Feb (1)
    All guests (263)
    All room types
    All languages
    Showing 116 verified guest comments
    12345
    6.0
    Fiona
    Family with teens
    Standard Studio
    Stayed 3 nights in July 2019

    Only go in low season”

    Apartment was spotless and staff helpful. I cant image this place when its busy as the lift system is crazy. Such a large building and people queuing all the time for lifts., would turn me off staying there again.

    Reviewed July 22, 2019

    Thank you for staying with us and we apologize for the any inconvenience, please go to our website to get 20% discount. The promo code will be promo20. Thank you and we hope to see you again.

    Responded August 06, 2019
    Arte Plus KLCC by Luxury Suites Asia
    2.0
    Mohd
    Family with teens
    Studio Apartment
    Stayed 2 nights in July 2019

    Very disapointing and bad service”

    Takes 3 hours to check in service...have to wait staff to came to us...done register 9pm while us waited at 6pm...(really not for families with baby)...got emergency call and tell the in charge staff to checkout....and staff promise a refund with thier condition to checkout early morning at 7am(10 hours only at hotel and we pay for two days)....stick to the staff promise we do as they said....staff send us to lobby and that promise was only promise....later they call tell that no refund.....feel that was cheated and very angry....same as they kicked us in morning but no refund as promise...if no refund why asked to move early morning and we have right to stay two days as we paid.....very angry and hope agoda just kicked this disrepectfull staff and company bofore any customer got same fate as i am...here is my review...thx

    Reviewed July 15, 2019

    Thank you for staying with us and we apologize for the any inconvenience, please go to our website to get 20% discount. The promo code will be promo20. Thank you and we hope to see you again.

    Responded August 06, 2019
    Arte Plus KLCC by Luxury Suites Asia
    5.6
    Mohd from Malaysia
    Family with young children
    3 Bedroom Apartment
    Stayed 2 nights in July 2019

    Just No. Book this place only if you are a saint and have all the time in the world to wait. ”

    Pros: Spacious home at affordable rate. Complete amenities. Cons: 1. The person from Luxury Suites Asia gave wrong key code to enter the unit. Did not answer when called, texts were not replied. Answer given by the person who came to the unit to unlock the door (I had to go down to the Security for them to call the supervisor): Fikri works in the afternoon shift. Really tested my patience which is already as thin as onion’s peel. None of them apologised. (I still have the receipt with the wrong number if LSA wants to check). 2. Sofa bed and Single Bed were broken. They came to visit the next day, but the sofa bed was still broken. 3. Waiting for elevator takes forever, and confusing to say the least. Horrible loyout. What’s this? Maze?? 4. Swimming pool is not that big, and crowded like Boxing Day Sales. Water was really cold. Yahoo, winter! 5. Gym and sauna only for residents. 6. Swedish Garden = Plastic Garden. 7. As you can see, I am p***ed with Luxury Suites Asia.

    Reviewed July 22, 2019

    Thank you for staying with us and we apologize for the any inconvenience, please go to our website to get 20% discount. The promo code will be promo20. Thank you and we hope to see you again.

    Responded August 06, 2019
    Arte Plus KLCC by Luxury Suites Asia
    10.0
    Exceptional
    zubaidah from Malaysia
    Business traveler
    3 Bedroom Apartment
    Stayed 1 night in July 2019

    Good clean”

    Nice staff happy Always n very clear

    Reviewed July 18, 2019

    Thank you for staying with us, please go to our website to get 20% discount. The promo code will be promo20. Thank you and we hope to see you again.

    Responded August 06, 2019
    Arte Plus KLCC by Luxury Suites Asia
    8.4
    Excellent
    LOLELYNN from Malaysia
    Family with teens
    Standard Studio
    Stayed 5 nights in July 2019

    Strategic”

    It was fun and easy to find any kind food 😍

    Reviewed July 15, 2019

    Thank you for staying with us, please go to our website to get 20% discount. The promo code will be promo20. Thank you and we hope to see you again.

    Responded August 06, 2019
    Arte Plus KLCC by Luxury Suites Asia
    9.6
    Exceptional
    Nursyamimi from Malaysia
    Group
    2 Bedroom Apartment
    Stayed 1 night in July 2019

    Ok”

    Ok

    Reviewed July 23, 2019

    Thank you for staying with us, please go to our website to get 20% discount. The promo code will be promo20. Thank you and we hope to see you again.

    Responded August 06, 2019
    Arte Plus KLCC by Luxury Suites Asia
    10.0
    Exceptional
    Raj from Malaysia
    Couple
    1 Bedroom Apartment
    Stayed 1 night in March 2019

    Fantastic suites ever”

    I had a wonderful experience here. Unit with KLCC and KL Tower view in high floor with private lift. Definitely will visit again. The staff Mr. Wan and Mr. Reza very helpful and friendly. The serviced apartment full with places to visit and must see by own eyes. Too much to explain by words. Best weekend ever.

    Reviewed March 25, 2019
    8.8
    Excellent
    Sujai from United Arab Emirates
    Family with young children
    Standard 2 Bed Room
    Stayed 4 nights in July 2019

    Value for money”

    Clean and all facilities available. However on weekends very crowded.

    Reviewed July 22, 2019

    Thank you for staying with us and we apologize for the any inconvenience, please go to our website to get 20% discount. The promo code will be promo20. Thank you and we hope to see you again.

    Responded August 06, 2019
    Arte Plus KLCC by Luxury Suites Asia
    6.8
    Good
    Aishah from Malaysia
    Family with young children
    Standard Studio
    Stayed 1 night in July 2019

    Staff not friendly. Looking at phone while im asking him. So weird how work like this. ”

    Also, cleaning pool at 9am while many guest with kids swimming in the pool. The staff ask us to clear the pool. What??? We come to bring our child to take a break, to swim and to enjoy. But why clean the pool at 9am? The operation pool stat from 7am until 10pm. Why not clean the pool after that? Quite dissapointed. At the lazy rizer. We come at 7pm at guard for pay deposit. The guard said lazy river close for cleaning. We come again next morning at 8am, then the guard said the lazy river close until 11am. We check out at 12 noon, how come we can go at 11am? After guard ask us to clean the main pool, we try our luck go to lazy river. And guess what, the lazy river open but not so many people there. More dissapointed, there is no cleaning at that time. But, the lazy river quite dirty and have hair, papers cutting. Not worth the money because we brought our child for short escape. But not enjoyed because of the management is not good.

    Reviewed July 16, 2019
    7.2
    Very good
    yew from Malaysia
    Group
    3 Bedroom Apartment
    Stayed 2 nights in June 2019

    Not as good as expected”

    Staff keep vaping while talking to me, even in the lift itself, very unprofessional. However quite attentive when asked for help. Well equipped kitchen. Air con in living hall is not cooling enough. Facilities are disappointing. Dirty lazy river spa, lift to super gym is always under maintenance. Fantasy garden is a good spot for photo especially at night. Entrance to building is poorly designed. All the cars crowded at the same area, dangerous with limited view.

    Reviewed June 17, 2019

    Thank you for staying with us and we apologize for the any inconvenience, please go to our website to get 20% discount. The promo code will be promo20. Thank you and we hope to see you again.

    Responded August 06, 2019
    Arte Plus KLCC by Luxury Suites Asia
    5.6
    tee from Malaysia
    Family with young children
    2 Bedroom Apartment
    Stayed 1 night in June 2019

    Above average”

    Very inconvenient to access to the unit, wait so long for the elevator to access to the lobby and unit. really wasting time if u stay during peak season. Was using 2 hours only checked in to our unit. Won't be going back or stay here anymore!

    Reviewed June 11, 2019

    Thank you for staying with us and we apologize for the any inconvenience, please go to our website to get 20% discount. The promo code will be promo20. Thank you and we hope to see you again.

    Responded August 06, 2019
    Arte Plus KLCC by Luxury Suites Asia
    6.4
    Good
    Nicole from Malaysia
    Family with young children
    2 Bedroom Apartment
    Stayed 1 night in June 2019

    Bad service. Is a very quiet residential. Nonthing special. ”

    I had reached earlier, contact person in-charge but not informed clearly for check in procedures. Car park at basement totally no phone network at all, unable to go in to lobby also due to all door was locked with access card. The apartment cooking hook not function at all, difficult to call for services. Check in time is late , by 3pm only can check in. After register, need to wait almost 30-45min for staffs assist due to too much or security Procedures for access. Check out also need to wait 20-30min for staff assist. The property is new, for time being everything is clean and comfortable. Property location in deep inside , using waze also need to search 2 times due to front and back door entrance. There is lobby receptionist at lobby which is under different management should be more convenience for the guest.

    Reviewed June 10, 2019
    3.6
    azrah from Malaysia
    Family with young children
    1 Bedroom Apartment
    Stayed 2 nights in June 2019

    bathroom smells shit”

    actually overall just OK to me. nly that the bathroom smells shit. the more we flush the smelly it would be. and yes so yucky. the deposit of rm300 is too much i think as we pay full payment before arrival. the swimking POOL so tiny. super big residence only have 1 tiny swimming pool. OMG. Pool for kids even worst. its just 4feets in diameters. do you expect that kids will que to jump to the pool? OMG. we end up stay in the room and nothing to do. not fun at all. the location also too far from KL town. hmm.

    Reviewed June 10, 2019
    2.0
    KHAIROLNIZAM from Malaysia
    Family with young children
    3 Bedroom Apartment
    Stayed 3 nights in June 2019

    The worst service ever! It takes forever to check in! ”

    I've stay in hundreds of hotels be it 5 stars to hostel or capsule or apartment.. This is the worst one by far.. It took more than 1 hour to check in.. The staff will ignore you over and over again.. They didn't even bother to attend your request to fix broken toilet. You can't check out early than 10am as their staff didn't start their working hour yet.. That's stupid! You better do not run hotel business.. Better jual pisang goreng! Duit nak servis hampeh! Please improve or else you'll lose more and more customers!

    Reviewed June 09, 2019
    7.2
    Very good
    Tunku from Malaysia
    Family with young children
    3 Bedroom Apartment
    Stayed 1 night in May 2019

    One night stay ”

    Pro the place is beautiful and rooms are nice and clean. Cons are they asking for rm300 for the security deposit... that is too much. We have paid full through Agoda. A minimun security deposit not a big deal but rm300?

    Reviewed May 16, 2019

    Thank you for staying with us and we apologize for the any inconvenience, please go to our website to get 20% discount. The promo code will be promo20. Thank you and we hope to see you again.

    Responded August 06, 2019
    Arte Plus KLCC by Luxury Suites Asia
    6.4
    Good
    nurul from Malaysia
    Family with young children
    Standard Studio
    Stayed 1 night in May 2019

    very bad facilities”

    bila dah viral ramainye org datang sini haha.. very crowded. lift lambat , panas & menyusahkan. pool dlm building very hot. please la upgrade your maintainance.overall bilik semua okay cantik bersih.. siap ade you tube dekat tv.

    Reviewed May 08, 2019
    6.4
    Good
    AMIR from Malaysia
    Family with teens
    3 Bedroom Apartment
    Stayed 1 night in July 2019

    Very bad management”

    Management site are very bad which mean no proper counter for check in, very terrible procedure to check out, very bad on the lift arrangement, very crowded at the swimming pool, less staf and overall I can say, value that I pay does not match in the reality. Please improve on the management site. The lift are very2X confusing. Bomba lift need to take about 15 minit to able to get in, scan card for unit lift at least give two pieces. Thank you. I will not recommand this hotel to the others.

    Reviewed July 09, 2019

    Thank you for staying with us and we apologize for the any inconvenience, please go to our website to get 20% discount. The promo code will be promo20. Thank you and we hope to see you again.

    Responded August 06, 2019
    Arte Plus KLCC by Luxury Suites Asia
    5.6
    Mohamed from Malaysia
    Family with teens
    Standard 2 Bed Room
    Stayed 2 nights in July 2019

    Horrible Lift Service”

    Only can use one lift to access up to 44th floor building. Not practical. Lift always full with guest. Sometime need to wait up to 10 minutes to use the lift. Check in and out not is not guest friendly for first timer. No convineant store nearby. 35th floor lazy pool always crowded with guest. Not comfortable to enjoy the pool. Apartment room is cozy. Very nice environment. Enjoy staying inside the room.

    Reviewed July 09, 2019

    Thank you for staying with us and we apologize for the any inconvenience, please go to our website to get 20% discount. The promo code will be promo20. Thank you and we hope to see you again.

    Responded August 06, 2019
    Arte Plus KLCC by Luxury Suites Asia
    6.0
    AIN from Malaysia
    Family with young children
    2 Bedroom Apartment
    Stayed 1 night in June 2019

    not really convenient for family with small children”

    During check-in : no proper counter during check in, hard to find parking while waiting to get the key. they requested for RM300 deposit. waited for minutes for a staff to assist to find our parking, n show the lift to use to go to R level. different lift for every unit. Lifts take longer time as the buildings have so many levels. stuffy lift some more. need to use bomba lift to go to river pool at level 35. gym at level 43. swimming pool also was so cold. my 2 years old baby got blue after 15 minutes in the pool. Checking out was so hard, long queue as all are waiting for the staffs to go check the room before they give back our deposit. (with that very slow lifts? big no no).

    Reviewed July 02, 2019

    Thank you for staying with us and we apologize for the any inconvenience, please go to our website to get 20% discount. The promo code will be promo20. Thank you and we hope to see you again.

    Responded August 06, 2019
    Arte Plus KLCC by Luxury Suites Asia
    7.6
    Very good
    Atiqah from Malaysia
    Family with young children
    Standard 2 Bed Room
    Stayed 2 nights in March 2019

    Acceptable”

    Cons: 1. Crowded and limited space to park in main entrance as we need to wait for the staff to assist. 2. I wonder why we need to use Bomba Lift to reach the facilities (Lazy River, Swedish Garden, Gym). 3. The lifts were small and not even private lift for each unit. It's actually the lift card can only access to the dedicated floor which have few units. 5. The swimming pool water very cold for children. Management can consider to use the heat pump. 6. To prepare RM300 for deposit even you have paid full amount for 2 nights. 7. Clogged up in the bathroom once you take shower. The water took few minutes to be gone. Pros: 1. The staff Mr. Rezza was very helpful and patience. He assist us from park the car, get into the apartment and check-out. 2. The 2 bedroom apartment is spacious and clean. It's very convenience to cook and do the cloth washing and drying. 3. CCTV outside the apartment. Used smart door lock. 4. Love the surrounding. Everything you see here is an art.

    Reviewed March 31, 2019

    Thank you for staying with us, please go to our website to get 20% discount. The promo code will be promo20. Thank you and we hope to see you again.

    Responded August 06, 2019
    Arte Plus KLCC by Luxury Suites Asia
    12345
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    Arte Plus KLCC by Luxury Suites Asia
    |Very good 7.3
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    • Very good location
    • Kuala Lumpur City Centre (KLCC)
    • Jelatek LRT Station is within 1.42 km