Arte S By FIFI Suite

Arte S By FIFI Suite

No. 3, Persiaran Bukit Gambir, 11700, Bukit Gambir, Penang (Bayan Lepas /USM), Gelugor, Penang, Malaysia, 11700
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2 Bedroom Apartment Arte S By FIFI Suite
2 Bedroom Apartment
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    Lobby Arte S By FIFI Suite
    Swimming pool [outdoor] Arte S By FIFI Suite
    2 Bedroom Apartment Arte S By FIFI Suite
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    Swimming pool [outdoor] Arte S By FIFI Suite

    Guest reviews

    7.6
    Very good
    /10
    (156 reviews)See what guests said
    9.6
    Exceptional

    "A really nice, safety, comfortable and clean service apartme..."

    Wong

    -

    January 5, 2019

    8.0
    Excellent value for money

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    This property is in high demand!Booked 20 times since yesterday | 15 travelers are looking at this property right now
    Very good
    Location
    7.4
    See map
    Very good location
    Nearby
    Popular
  • Consulate of Austria250 m
  • Pantai Hospital Penang570 m
  • Tesco Extra Sungai Dua910 m
  • Universiti Sains Malaysia1.09 km
  • Bsoft Academy1.51 km
  • Museum & Galleries Tuanku Fauziah1.57 km
  • Penang Intercity Bus Terminal1.95 km
  • Pulau Jerejak Ferry Terminal2.48 km
  • INTi International College2.51 km
  • Bukit Jambul Country Club2.61 km
  • Value for money8.0
    Location rating7.4
    Nearest airportPenang International Airport (PEN)
    Distance to airport7.9 km
    Select your room
    3 Bedroom Apartment
    3 Bedroom Apartment
    ...
    • Balcony/terrace
    • Non-smoking
    • 3 queen beds
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    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Balcony/terrace
    • 2 bathrooms
    • 2 double beds or 1 double b...
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    1-Bedroom Apartment
    1-Bedroom Apartment
    ...
    • Balcony/terrace
    • Shower
    • 1 double bed
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    Private Room with Shared Bathroom
    Private Room with Shared Bathroom
    ...
    • Balcony/terrace
    • Shower
    • 1 queen bed
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    Bedroom with Private Bathroom
    Bedroom with Private Bathroom
    ...
    • Shower
    • 1 queen bed
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    Apartment Capacity 5 Two Bedrooms
    Apartment Capacity 5 Two Bedrooms
    ...
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      Apartment Capacity 7 Three Bedrooms
      Apartment Capacity 7 Three Bedrooms
      ...
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        What people love about the property

        • 10.0
          Exceptional

          "The view, the service, everything is complete!"

          Amanina N.

          |

          December 30, 2018

        • 6.8
          Good

          "The hotel is furnished with stylish furniture and the view, the facilities are great."

          Stanya

          |

          January 3, 2019

        • 8.0
          Very good

          "The apartment unit is the needed amenities for a short stay and good for families."

          Jeremiah

          |

          October 29, 2018

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        More about Arte S By FIFI Suite

        More about Arte S By FIFI Suite

        9.6
        Exceptional

        "Friendly staff, good view, good price."

        Jeff

        |

        October 10, 2018

        An overview

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        What they offer

        8.0
        Very good

        "New serviced apartment with clean room."

        Anuar Y.

        |

        November 7, 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Real reviews from real guests

        Agoda Reviews (156)Booking.com Reviews (541)
        7.6
        /
        10
        Cleanliness7.4
        Facilities7.8
        Location7.4
        Service7.5
        Value for money8.0
        Provided by verified guests of Agoda
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        All guests (156)
        All room types

        Show reviews that mention 

        Showing 72 verified guest comments
        1234
        5.6
        katerasan from Malaysia
        Business traveler
        Bedroom with Private Bathroom
        Stayed 1 night in February 2019
        Musical Bed”
        Wonder how u guys can let your guest to stay over on super noisy bed..please do check on the bed and its sounds like can broke at any time soon. Me and my girlfren had a awful nite wer we cant even make love peacfully.
        Reviewed February 26, 2019
        9.6
        Exceptional
        Wong from Malaysia
        Business traveler
        Private Room with Shared Bathroom
        Stayed 1 night in January 2019
        Exceptional”
        A really nice, safety, comfortable and clean service apartment with spacious and nice interior. The bed are very comfortable and you can see a great view of Penang. The staff are very friendly and helpful. I will come back again next time.
        Reviewed January 05, 2019
        Dear Wong Greeting From Arte S By FIFI Suite and Thank You For Choosing Staying With Us. Hope To Serve You Again
        Responded January 29, 2019
        Arte S By FIFI Suite
        8.8
        Excellent
        Irdawati from Malaysia
        Family with teens
        2 Bedroom Apartment
        Stayed 2 nights in December 2018
        Everything good except the registration process”
        Registration process not convenient as guest have to park their car outside the apartment & walk in to the office. Only can drive in upon settlement of registration. Guest have to place rm300 deposit which was a bit expensive.
        Reviewed December 25, 2018
        Dear Irdawati, thank you for your feedback. All of our guest are allow to temporary park at pick-up or drop-off area. As for RM 300 deposit, due to we are rent out the whole apartment not a single room.
        Responded December 28, 2018
        Arte S By FIFI Suite
        4.0
        Tjhin from Indonesia
        Family with young children
        Bedroom with Private Bathroom
        Stayed 3 nights in November 2018
        BAD SERVICE EVER”
        This is service apartment, the house keeper didn't do their job properly, we just checked in and found that there were many long hairs under the bed cover, and we hardly to complained, since they don't provide a phone, and you should dial using you mobile phone to contact them. After I complained ask house keeper to clean up again, it took almost 2 hours for them to arrive. We stay for 3 nights, and no daily house keeper to clean up our room, and also the common room was very dusty.
        Reviewed February 19, 2019
        9.6
        Exceptional
        LOY from Malaysia
        Couple
        Bedroom with Private Bathroom
        Stayed 1 night in October 2018
        Worth it”
        The reception staff is very friendly and patient enough to explain to you about the hotel structure and facilities. You can have nice view of Penang Island from your room and parking lot is provided. Satisfied with the stay and will definitely come back again.
        Reviewed November 07, 2018
        8.0
        Excellent
        Anuar from Malaysia
        Family with young children
        Private Room with Shared Bathroom
        Stayed 2 nights in November 2018
        Clean room with nice view.”
        New serviced apartment with clean room. Shared living room / bathroom recommended for budget travellers. But , families with small kids are unsuitable. Might disturb other guest privacy. Great swimming pool. Kids love it.
        Reviewed November 07, 2018
        8.0
        Excellent
        Jeremiah from Malaysia
        Group
        2 Bedroom Apartment
        Stayed 1 night in October 2018
        Good location but unit air ventilation inadequate”
        The apartment unit is the needed amenities for a short stay and good for families. However the unit air ventilation is an issue. My elderly parents felt giddy being in the unit for too long. They felt stuffy in the unit.
        Reviewed October 29, 2018
        8.0
        Excellent
        SWEE from Malaysia
        Family with young children
        2 Bedroom Apartment
        Stayed 2 nights in October 2018
        Nice new decor condo”
        Staff are very friendly & helpful .2 bedroom is uncomfortable ,luckily we manage to upgrade to 3 bedroom just paying with a small amount of money .3 bedroom living room is very comfortable & decor as per shown in picture .Private lift to the condo .
        Reviewed October 23, 2018
        9.2
        Exceptional
        Vivian from Malaysia
        Family with teens
        Stayed 1 night in September 2018
        Value for money”
        You will get what you saw in the picture, all the facilities was well maintained. i really enjoyed my stay here with Arte S T+, during check in the staff was so friendly, thank you so much for escorting us. Will stay here again next time. The only things is that the floor was abit dusty, but its not a big matters for me.
        Reviewed September 23, 2018
        10.0
        Exceptional
        ng from Malaysia
        Group
        2 Bedroom Apartment
        Stayed 1 night in September 2018
        Can Define As 5 Star Cozy Condo in Penang”
        A totally newly built condo in Penang located at Bayan Lepas area where near to Penang airport and bridge to butterworth. The height of the condo we stay amazed us with the scenery view. I guess this is most cozy condo i had stayed ever at this point of time, there is private lift to the condo and it facilitated with pools, sky jaccuzzi, sky lounge etc as per shown in picture. The price would a little bit high but i think is worth for the value as it's a good experience you could have for such a cozy place.
        Reviewed September 23, 2018
        6.0
        Lian from Malaysia
        Family with young children
        3 Bedroom Apartment
        Stayed 3 nights in January 2019
        Dont expect too much because it is a homestay and not a hotel. ”
        I booked 2 units. One 2 room and the other 3 room apartment. They are just S$100 different but 3 room unit is double the size of 2 room unit. There wont be daily housekeeping service unless you stay for more than 4 days. The wifi is so horrible that it is totally not usable. My unit smelled like cigarette and below the curtain was so dusty. I have reflected back to the management. They were quite helpful cleaning up but they didnt improve the wifi at all. Going to the swimming pool is so troublesome. There are so many different lifts to different units and facilities. They dont provide you towels at the swimming pool. It has a great view from the highest floor. It is about 15 minute drive to George Town. Nothing to eat nearby. Good for big group to stay though.
        Reviewed January 29, 2019
        6.8
        Good
        Stanya from Malaysia
        Group
        3 Bedroom Apartment
        Stayed 1 night in December 2018
        Freat for friends gathering ”
        The hotel is furnished with stylish furniture and the view, the facilities are great. A little mess when we tried to check-in and the staff are very unfriendly. We rent two units and the it was very incovenient to visit each other due to the design of the building. We need to went down to comon area then took another lift just to get to our friend's unit. Overall, we enjoy the stay at Arte S by T+ .
        Reviewed January 03, 2019
        Dear Stanya Greeting From Arte S By FIFI Suite and Thanks You For Choosing Staying With Us We Are Sorry To Hear So And We Will Improve to provide the best service to our beloved guest.
        Responded January 29, 2019
        Arte S By FIFI Suite
        10.0
        Exceptional
        Jamie from Malaysia
        Couple
        Private Room with Shared Bathroom
        Stayed 1 night in December 2018
        Great hotel with very good facilities and service ”
        We really had a fantastic time spend here at Penang Arte S. Room was very clean and the interior design is very beautiful. Amenities were great too. Moreover, the attitude of hotel staff was very professional. Everything was top notch from the beautiful room to their staff service. Highly recommended for large group people. Good experience I will definitely come back again.
        Reviewed December 27, 2018
        Dear Jamie, Thank you for your generousness feedback, hope to see you soon.
        Responded December 28, 2018
        Arte S By FIFI Suite
        9.2
        Exceptional
        SIek from Malaysia
        Family with young children
        2 Bedroom Apartment
        Stayed 1 night in August 2018
        Relax stay”
        Building nice design,facilities was good,swimming pool huge,has 2 tower, has lounge can relax for seeing the Penang ,tower B most higher , problem when we stay some unit still renovating so will be bit noisy,master room toilet door open was broken,washing machine water pine no fit with pine,when open water will coming out ,so cannot use, internet keep disconnecting,need keep restart the modem , no shampoo provided,parking provide but need park the number hotel giving,cannot simple park the lot
        Reviewed August 28, 2018
        8.0
        Excellent
        Alden from Germany
        Couple
        1-Bedroom Apartment
        Stayed 1 night in July 2018
        Very good”
        Probably one of the best facilities in whole penang. Pool in a buuble on floor 42. Sky lounge at floor 40 as wel as pool, sauna and a gym on floor 6. Only cleanliness wasnt good which i think is due to the lack if experience whith customers. Our apartment was on floor 29. With a great view over Penang.
        Reviewed July 26, 2018
        Thank you for your feedback, hope you enjoy staying here and see you again in mere future.
        Responded August 25, 2018
        Arte S By FIFI Suite
        4.4
        Siti from Malaysia
        Family with young children
        Private Room with Shared Bathroom
        Stayed 1 night in February 2019
        unfriendly staff”
        the staff is rude. he trow me a pen when ask me to fill up the form. before checking, i also call the suite and ask the status of my online booking. however the way receptionist answer my call also not nice. he say he busy rite now. cannot check for may status.
        Reviewed February 07, 2019
        10.0
        Exceptional
        wendy
        Family with teens
        3 Bedroom Apartment
        Stayed 1 night in July 2018
        good”
        clean quite
        Reviewed February 27, 2019
        4.0
        KHALIMATUL from Malaysia
        Family with young children
        3 Bedroom Apartment
        Stayed 1 night in October 2018
        BAD ”
        I received email check in around 3pm-7pm coz kteorg lmbt msok slps pkul 7pm so i call staff bgtwu lmbt msok mybe lmbt stgh jam cmtu lps tu so okey staff noted n then sejam lps tu i smpi check in byr cash smue dpt knci tp staff bgtwu bilik msih housekeeping mybe kne tggu 10 minit cm tu okey tggu 10 minit n tnye staff x boleh msok lagi ke, so die beritahu staff housekeeping otw trun n then nk guide kami naik atas tp around sejam tggu bru la staff dtg bgtwu boleh naik selepas tu dlm lift plk bila swipe card nak tekan button level apartment tu x boleh so kne tggu lg staff guide. Selepas msok apartment remote tv and aircond xde lantai berhabuk tv xde channel. Swimming pool pulak ada lintah air.
        Reviewed November 01, 2018
        6.8
        Good
        Fazrezan
        Couple
        Bedroom with Private Bathroom
        Stayed 1 night in October 2018
        Good”
        Juz need to improve customer service a bit more. Check in time 3pm and i gt my room at 6pm. Still appreciate the staff namely Brian who apologize and escort me to my room. Overall, the place itself was well design and have nice view. Hav parking lot for customer. Also gt nearby restaurant if lazy to go far away for food.
        Reviewed October 29, 2018
        7.6
        Very good
        Norkhairiyah from Malaysia
        Family with young children
        Stayed 1 night in October 2018
        Friendly staff”
        Stayed here for a night. Arrived at 2.30am and staff manage to prepare keys for our room because hotel's office close at 12.00am. we got stuck in traffic about 7hours so we call the receptionist to inform about our late arrival. And they manage the check jn for us. Really helpful. We were impress with the apartment. My mom liked it so much. It's a new apartment. Facilities were great, bed are comfortable. Airconditioner works well. But the only problem is dusty floor. There's a huge balcony. You can access balcony from master room to tv hall and to another room.
        Reviewed October 09, 2018
        1234
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        Arte S By FIFI Suite
        |Very good 7.6
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        • Very good location
        • Kek Lok Si Temple
        • Penang Intercity Bus Terminal is within 1.94 km