"The environment is nice, security is good"
December 11, 2018
Free Wi-Fi in all rooms!
|Value for money||7.8|
|Nearest airport||Penang International Airport (PEN)|
|Distance to airport||7.9 km|
"Secure and clean"
December 9, 2018
"The property is clean n big."
December 11, 2018
"The bed n pillow comfortable."
January 14, 2019
"The room and bathroom is clean."
January 14, 2019
Nestled in the heart of Gelugor, Arte S by FIFI SUITES is an ideal spot from which to discover Penang. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.
Take advantage of a wealth of unrivaled services and amenities at this Penang property. The property offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour security, taxi service, express check-in/check-out, luggage storage.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property offers wonderful recreational facilities such as fitness center, sauna, outdoor pool, children's playground, pool (kids) to make your stay truly unforgettable. Arte S by FIFI SUITES is your one-stop destination for quality accommodation in Penang.
"It is good for family outing and unit come with simple cooki..."
December 26, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Arte S by FIFI SUITES
Concept of an entire apartment divided for three bookings.”
It was built as an apartment-styled suites. Yet they make it for homestay for different people to stay in one unit sharing the dining, living and kitchen areas. Only master bedroom has its own private bathroom. To visit the facilities was quite troublesome as you will need to ride different lifts to certain levels which cant be done with the private lifts to staying unit. Facilities are all good. Consisting of sauna, pools, jacuzzi, sky lounge. Windy, nice view, get to view both Penang bridges from my room.
No air conditioner and internet ”
I booked accommodation of 2 rooms for 4 audits on 26;April,2019. but I was given 2 bedroom in 2 different apartments, in order to have this 2 room in the same apartment, I have to pay 278rm extra, After we pay the amount, I was given an apartment with 3room, but all the air conditioners in al bed room were faulty, only the one in the living room is working , none of us is able to sleep during this night I reported the case to hotel management on the next day, but they did not do anything on the air conditioner but offered us another apartment After moving into the apartment, there are ant everywhere and no internet service, I reported it to the hotel but the response is “ sorry, we cannot do anything on it”
Swimming pool not maintain in clean condition
Swimming pool no good.byk peraturan. Org nk bercuti byk komplen. Sungguh x snok
This apartment, unit which i was booked is share room. Its never mentioned whole unit. Dispointed booked this unit. I come with my family. Tought this unit, the 2 the rooms is ours.
Dear Suthakaren, Thanks You For Your Feedback For Your Information Our Private Room With Shared Bathroom l Shared Kitchen Is Just Renting Out The Room Only Not The Entire Unit. So Sorry For All Inconvenience Cause To You
The places to hang towel and shampoo holder is not stable enough. The towel hanger fell off when i hang on it. The room i got was B-22-5
Dear Cheryl Greeting From Arte S By FIFI Suite We Are So Sorry To Hear So Next Time Please Kindly Come To Our Reception To Inform We Will Send Our Tech Support To Help You Regards
beautiful place and cheap price”
I saw too much kids under age
No shampoo Limited toilet paper Carpet seems unclean Toilet drainage at master bedroom is stuck POD lounge is not accessible after 10pm. Management should consider extending the visiting hours during festive season
Dear Lay Greeting From Arte S By FIFI Suite Thanks You For Your Feedback And We Are So Sorry To Hear So Please Kindly Come To Our Reception Counter We Always Ready To Help. Regards
Bedsheet is unclean Door can’t be locked Smelly room due to air conditioning not cleaned for long time No housekeeping services despite staying for 2 nights
Dear Lay Greeting From Arte S By FIFI Suite Thanks You For Your Feedback , We Are So Sorry To Hear So From You Please Kindly Come To Our Reception Counter Inform Us And We Are Ready To Help. Regards
1.We could hear noises coming from the lift and opposite unit while sitting in the living room 2.Very simple interior renovation not as good as I expected. Beautiful outside but everything is just normal inside (not even a high class condo standard) 3.Got fined for rm50 after parking at the wrong parking lot while 90% of the other parking spaces are empty. (Not saying we are not wrong for parking at different slot, but the lot number is not clear and very difficult to find at night or even during the day - awful design of the facility) 4.Only 1 washroom provides hot water, the other one didn’t no matter how I tried to turn on the heater Overall - not recommended.
Dear Zhang Thanks You For Your Feedback We Are So Sorry To Hear This From You and all the inconvenience causes to you. Hopefully We Could You In A Better Environment Next Time. Thanks You
Really the bed it not convenient....
Dear Mohammd, Thanks You For Your Feedback And We Will Take Note To Improve
Clean N comfortable ”
Only Master room not provide TV , & bed a bit nosy when up n down bed
Enjoy the stay”
Everything is fine. The room and bathroom is clean. The bed n pillow comfortable. Will stay again
Good view especially room have sea view.. clean..”
I have some request when book the hotel but the the staff who seat at the reception also not take note about my request.. not friendly and helpness reception staff especially the indian girl..
The rooms arrangement was terrible. I booked 2 rooms with shared bathroom and kitchen, which I thought was 2 rooms in one same unit with one toilet (this was not stated at all in the details/room conditions when making the booking). When I found out it was too late to make the cancellation and i did request the front desk 1 week before I check in to allocate 2 rooms in one same unit (my mom and a young kid). But they ignored my request, the staff insisted and allocated 2 rooms at different level and different side of the tower. Ended up my mom stayed in another level (eventhough there was an available room). Whenever we want to visit each other, I have to call them to wait/meet up at the lobby due to restriction of card access. Moreover it is not safe because we wouldn't know who are the strangers stay with us in the same unit especially for kids, female and old parent. There were many families facing the same problem and argued with the front desk staff when I checked in.
Dear Hoo, Greeting From Arte S Suite And For Your Information Private Room Shared Bathroom l Shared Kitchen Is Just Renting Out The Room Seprately And If Wish To Get Whole Unit Please Check Our Two Bedroom Or Three Bedroom Apartment. So Sorry For All Trouble Causes To You.
Nice designed homey condo”
Slightly complicated due to unit access in different block and it designated unit. However, if you get the trick of access it is quite easy. I guess the direction to unit is important for first timer to avoid disappointment on finding the unit. It is good for family outing and unit come with simple cooking facility like microwave, washer.
Satisfied homestay but Worst security system...nepal security no manners..not recommend to others..
Worst security system”
Awesome place to stay but security system worst...nepal security no manners..not reccomended