Arthouse Hotel

I have travelled to New York for 6 to 7 times and had stayed in a different area every time I came. First time staying at the Upper West side and absolutely loved it. There are many restaurants, coffee shops, bars nearby. Subway station is 2 minutes away on foot. Room is spacious for NYC standard and the hotel gives out a free alcoholic drink voucher when you check in. Staff is polite and always wears a smile. Room is neat and clean, and provides 2 bottles of water everyday. There’s a bar and lounge area on th G/F with good vibes. Central Park is 10 mins away on foot, and you can reach Times Square in 30-40 mins by walking if weather is good and if you don’t mind some walking. Overall speaking I’m very happy during my stay and will return in the future.

I traveled to NYC for the first time with my teenage daughter. The only problem I had was finding the hotel. The address says Broadway but they are actually on 77th Street. My GPS said I had arrived at my destination but it wasn't there. I had to double park and go into a business where the address was and was told that the side of the hotel is on Broadway but the entrance is on 77th. Once I learned this it was easy to get to and the valet parking was wonderful. The staff was helpful and friendly and the room was spotless. I was seeing a show at the Beacon Theater and the location was ideal for me.

Beautiful property, very courteous staff and lovely rooms. Love the neighborhood and the convenience to lots of things to do without the frantic pace of Times Square or other parts of the city. I will definitely be back.

Everything was ok till the moment i checked out, and later same day realized, that i left two pieces of clothes in the wardrobe.(very not cheap ones and almost brand new) I have contacted the reception later on the same day after 8pm, and was told, that Lost and Found was already off duty, so i could only leave a message. so i did, and instructed to leave my stuff at the reception for my friend to pick up in next few days....nothing happened, everything went missing, and i assume, cleaning person didn't even bother to check the room after we checked put. I called and called and emailed, and was told they would get back to me....send official complaint via email to the hotel management. Nothing....will never stay there again, even though they have nice bar downstairs and good location. extremely unprofessional approach.

This hotel is amazing. The room is nicely decorated and the bed was really comfortable. The hotel bar and lounge area is perfect for pre or post drinks on your NYC adventures! The hotel is near the subway so you can get anywhere really easily. We bought the 7 day subway pass and travelled all over Manhattan and Brooklyn with easy. The location is relatively quite for NYC and when we were in our room you couldn't hear much outside traffic. The hotel is within walking distance of lots of lovely bakeries and of course.... Central Park. We would highly recommend this hotel to others.

The hotel is about 45 min walk from Time sq but easily accessible from the subway, which we used with no problem. We liked the position of the hotel as you felt as though you were just off the main tourist route and so was slightly quieter at night. It was very close to Central Park and the natural History museum. The hotel itself was well kept, the rooms were kept immaculate, tea & coffee was provided in the room. It is not the cheapest hotel and there is a an extra charge per night to be made to the hotel plus taxes which made it quite expensive. I would stay there again but I would probably research other possibilities and check out exactly how much extra I was going to be charged on checkout. If this is not an issue for you then I would recommend a stay there.

This was my and my families first trip to NYC and the NYLO made our trip very comfortable and memorable. The main lobby is a throwback to an earlier time; low lighting, beautiful design and vintage charm. The staff is warm and accommodating and answered all of my questions. The Junior Suite had a living room to one side and bedrooms/bathrooms to the other. The view outside was also spectacular to see historic buildings and beautiful sunrises. We had a fantastic stay; two things I wish were different *The bathroom has a frosted glass door that faces both beds and you can see right in. This made for some lights off during bathroom sessions since we were traveling with our teen child. A solid door with a mirror would have been a better design function. * The website advertises a corner balcony with views of the Hudson. Unless you book this room, you cannot get to this balcony. Instead, the balcony you can access faces north. It is a nice open balcony, just not the one we thought.

The property felt new and fresh. Great value for money. Very near Central Park which is great for Central Park lovers like me. I ended up using Uber or Lyft a lot - it's near the park where there are train stations near the museum but not near enough for you to walk to take the train know what i'm saying? If you're going to the park it's an ok walk but if you're wanting to go elsewhere and need the train, then the train stations near the park will feel far so you end up taking an Uber.

We loved our stay at NYLO. The location could not have been better. The staff went the extra mile when we booked another room for a friend visiting us. We loved the room and the relaxed, friendly and efficient atmosphere.

connoisseur Our stay was marvelous at the hotel, it was our first time in New York and we everything we needed at walking distance. The staff was very attentive and friendly. The bellman helping with our luggage to making sure we had our ride to the airport. I love that they took care of our luggage while we waited for our flight in the evening, that gave us time to shop and eat! The connoisseur Teddy was exceptional very informative and friendly he even showed us how to take the subway to the Empire State Building! Our stay was wonderful I already recommended the hotel to family and friends! Thank you nylo for making our stay feel like home.

Stayed at this hotel twice. First time awesome, second not so much. We had 4 rooms here in May. The rooms were great. Clean, spacious, comfortable bed. Check-in there was no bellhop at the front door. Once I went in & got him he was fine, but he was never outside for any of us arriving! Also forgot to bring the bags in for a guest who had to go over to the parking garage to retrieve them. The Front desk service - appalling.Upon check-in I (who booked rooms) made sure everything was paid ahead. All good I was told. Not the case at checkout, everything changed. Check-in was supposed to be early (which was not guaranteed-but request noted twice through previous contact) Ok, just a minor inconvenience. Also requested late check out, we were going to a graduation next morning (service we were willing to pay for). This was no problem at res, but a big NO on that day! NO, must be OUT By 1:00 pm. out by 1:00, got car at 2:30 :( Got home to bogus charges on our credit cards 👎🏻 Too bad!

wonderful location if you want upper West side. nice space and cool vibe. Large rooms. Only issues we had were not being asked if we wanted a Handicapped room and the fact that when the hot water came on in the shower it sounded like a jack hammer going off. This caused our 20 yr old to wake up every morning when my wife and I would try to take our morning shower. We did explain this to the hotel but it never got fixed. They did provide us with a credit upon our departure. Gotta say it was the most quiet and spacious room in NYC I've ever been in.

The hotel was conveniently located with a funky little bar in the entry lobby. The staff were attentive and handled issues promptly. The rooms are clean and quiet. My only complaints would be that there was no mini fridge in the room and you had to go to another floor for ice.

It's a nice and simple hotel that is a good walk from Times Square, especially during the time I was there. It was cold - the temperature ranged from 3-10 degrees Celsius. I'm not sure how good of a walk it will be during the summer, though. There are a range of restaurants, pharmacy, shoe depot and supermarket nearby. The subway station is 2 blocks away from the hotel, which is quite close. I think I will stay here again next time I'm in NYC.

150 bucks to stay in the Upper West Side, I cannot complain. I love the location - Central Park just a couple of blocks east, two short blocks to the 1 train, great bar that makes a knockout gin and tonic, really cosy entranceway, and the attached restaurant makes a thoroughly hooverable eggs Benedict. Staff, I found, were really helpful and friendly. My only gripe is that the rooms do not match the impact of the entranceway and looked a little worn and cheap. But, the bed, a genuine king, was really comfortable, and this Englishman was able top make himself a proper cup of tea with the included amenities. Next time I am in NYC I almost certainly will stay here.

Great hotel with a perfect location, modern interior & spacious rooms. Would definitely stay again!

The name changed 3 weeks before our arrival ~ May have missed the email, but as an out of towner, would have been nice to know, as we looked for the hotel😉

Staff was great from the valet to the bellhop George everyone was so helpful and kind.

Perfect in every way -- home away from home. Warm, spacious, clean and perfectly situated!

We stayed one night at Nylo - overall we enjoyed our stay at the hotel and would come back again for a bigger room. Pro - excellent location, very friendly staff, cleanliness, two free drinks upon arrival, business/meeting center. Cons - very small room, loud heater/AC, small windows, no light bulbs/lamps in the foyer.