Arthouse Hotel
 Arthouse Hotel
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8.5
Excellent
/10
(150 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location - 1.38 kilometers from city center
  • Montmartre130 m
  • More and More Antiques150 m
  • 79th Street Subway Station190 m
  • Voila Chocolat200 m
  • Plaza, Too220 m
  • Beacon Theatre240 m
  • Allan & Suzi270 m
  • Leat370 m
  • Westsider Records380 m
  • Greenflea390 m
  • Arthouse Hotel

    2178 Broadway at W 77th Street, Upper West Side, New York (NY), United States, 10024 - See map
    "Love the neighborhood and the convenience to lots of things to do without the frantic pace of Times Square or other parts of the city."
    Anne - November 28, 2018
    Exceptional reputation
    Recommended by 94% of guests
    Excellent cleanliness
    8.8 rating for cleanliness
    • 190 meters to public transportation

    • Daily housekeeping

    • Bar

    • Fitness center

    • Shops

    This property is in high demand!

    Booked 13 times

    Property ranking|Compared to 5,055 New York (NY) properties
    See all rankings
    Value for money score
    8.0/10
    Location score
    9.1/10
    Service score
    8.7/10
    Cleanliness score
    8.8/10
    Better than
    98
    %
    of New York (NY) properties
    Better than
    98
    %
    of New York (NY) properties
    Better than
    98
    %
    of New York (NY) properties
    Better than
    98
    %
    of New York (NY) properties
    Value for money8.0
    Distance to city center0km
    Location rating9.1
    Nearest airportLaGuardia Airport (LGA)
    Distance to airport9.1 km

    Rooms available at Arthouse Hotel

    7.9
    Very good
    Room comfort & quality
    Standard King
    Standard King
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed or 1 queen bed
    Enter dates to see prices
    Terrace Studio
    Terrace Studio
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Queen
    Superior Queen
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 queen bed or 1 king bed
    Enter dates to see prices
    Broadway King
    Broadway King
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Terrace King
    Terrace King
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Penthouse Suite
    Penthouse Suite
    ...
    • Room size: 46 m²/495 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Skyline View Penthouse
    Skyline View Penthouse
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
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    Junior Suite - 2 Queen Size Beds
    Junior Suite - 2 Queen Size Beds
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Junior Suite with Balcony
    Junior Suite with Balcony
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Twin Deluxe Two Double Beds
    Twin Deluxe Two Double Beds
    ...
    • Room size: 25 m²/269 ft²
    Enter dates to see prices

    What people love about Arthouse Hotel

    • 10.0
      Exceptional
      Location

      "Great hotel with a perfect location, modern interior & spacious rooms."

      Lucy

      |

      January 1, 2019

    • 8.4
      Excellent
      Location

      "Wonderful location if you want upper West side."

      alex M.

      |

      May 18, 2018

    • 8.0
      Very good
      Cleanliness

      "Clean, spacious, comfortable bed."

      Rosemary

      |

      June 3, 2018

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    More about Arthouse Hotel

    More about Arthouse Hotel

    10.0
    Exceptional

    "The staff was helpful and friendly and the room was spotless..."

    Jaime

    |

    December 21, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional
    Staff 

    "The staff is so attentive and friendly."

    Amy

    |

    June 3, 2018

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Westside Market NYC
    20 m American, Vegetarian
    Europan Bakery Cafe
    60 m American, Cafe, Fast food
    Boat Basin Cafe
    170 m American, Bar, Cafe
    Italian cuisine
    Italian cuisine
    Serafina Upper West
    20 m Italian, Pizza
    Pizzaiolo Emigrante
    50 m Italian
    Bettola
    260 m Italian, Pizza
    Bar
    Bar
    Ella Kitchen and Bar
    620 m Bar, Gluten Free, Pub
    B Cafe West
    870 m Bar, Belgian, European
    The Mermaid Inn
    890 m Bar, Pub, Seafood

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Arthouse Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (150)Booking.com Reviews (1062)
    8.5
    /
    10
    Cleanliness8.8
    Facilities8.1
    Location9.1
    Room comfort and quality7.9
    Service8.7
    Value for money8.0
    Rating
    9+ Exceptional (27)
    8-9 Excellent (20)
    7-8 Very Good (19)
    6-7 Good (3)
    <6 Below Expectation (6)
    Time of the year
    Mar - May (17)
    Jun - Aug (24)
    Sep - Nov (14)
    Dec - Feb (20)
    All languages
    All guests (150)
    All room types

    Show reviews that mention 

    Showing 75 verified guest comments
    1234
    9.2
    Exceptional
    Junior from Hong Kong
    Couple
    Superior Queen
    Stayed 2 nights in May 2019

    Great location, lovely surrounding, free drinks”

    I love free welcome drinks! I got myself a glass of martini. The room is small but equipped with all facilities you may need. Five minutes walk to MTR stations, natural museum and Central Park. Highly recommended.

    Reviewed June 06, 2019
    8.8
    Excellent
    Hon from Hong Kong
    Solo traveler
    Superior Queen
    Stayed 4 nights in September 2018

    Located in nice UES neighbourhood with many restaurant options and 2 mins walk to subway”

    I have travelled to New York for 6 to 7 times and had stayed in a different area every time I came. First time staying at the Upper West side and absolutely loved it. There are many restaurants, coffee shops, bars nearby. Subway station is 2 minutes away on foot. Room is spacious for NYC standard and the hotel gives out a free alcoholic drink voucher when you check in. Staff is polite and always wears a smile. Room is neat and clean, and provides 2 bottles of water everyday. There’s a bar and lounge area on th G/F with good vibes. Central Park is 10 mins away on foot, and you can reach Times Square in 30-40 mins by walking if weather is good and if you don’t mind some walking. Overall speaking I’m very happy during my stay and will return in the future.

    Reviewed September 22, 2018
    8.4
    Excellent
    Lesley from Philippines
    Solo traveler
    Standard King
    Stayed 3 nights in April 2017

    Near Central Park”

    The property felt new and fresh. Great value for money. Very near Central Park which is great for Central Park lovers like me. I ended up using Uber or Lyft a lot - it's near the park where there are train stations near the museum but not near enough for you to walk to take the train know what i'm saying? If you're going to the park it's an ok walk but if you're wanting to go elsewhere and need the train, then the train stations near the park will feel far so you end up taking an Uber.

    Reviewed June 15, 2017
    10.0
    Exceptional
    Jaime from United States
    Family with teens
    Superior Queen
    Stayed 1 night in December 2018

    Exceptional”

    I traveled to NYC for the first time with my teenage daughter. The only problem I had was finding the hotel. The address says Broadway but they are actually on 77th Street. My GPS said I had arrived at my destination but it wasn't there. I had to double park and go into a business where the address was and was told that the side of the hotel is on Broadway but the entrance is on 77th. Once I learned this it was easy to get to and the valet parking was wonderful. The staff was helpful and friendly and the room was spotless. I was seeing a show at the Beacon Theater and the location was ideal for me.

    Reviewed December 21, 2018
    10.0
    Exceptional
    Anne from United States
    Solo traveler
    Superior Queen
    Stayed 3 nights in November 2018

    Exceptional”

    Beautiful property, very courteous staff and lovely rooms. Love the neighborhood and the convenience to lots of things to do without the frantic pace of Times Square or other parts of the city. I will definitely be back.

    Reviewed November 28, 2018
    5.6
    Anton from Canada
    Couple
    Standard King
    Stayed 2 nights in July 2018

    Worst service ever! unprofessional staff, got my clothes STOLEN”

    Everything was ok till the moment i checked out, and later same day realized, that i left two pieces of clothes in the wardrobe.(very not cheap ones and almost brand new) I have contacted the reception later on the same day after 8pm, and was told, that Lost and Found was already off duty, so i could only leave a message. so i did, and instructed to leave my stuff at the reception for my friend to pick up in next few days....nothing happened, everything went missing, and i assume, cleaning person didn't even bother to check the room after we checked put. I called and called and emailed, and was told they would get back to me....send official complaint via email to the hotel management. Nothing....will never stay there again, even though they have nice bar downstairs and good location. extremely unprofessional approach.

    Reviewed October 02, 2018
    9.6
    Exceptional
    Kay from United Kingdom
    Couple
    Superior Queen
    Stayed 7 nights in September 2018

    Great location, great staff”

    This hotel is amazing. The room is nicely decorated and the bed was really comfortable. The hotel bar and lounge area is perfect for pre or post drinks on your NYC adventures! The hotel is near the subway so you can get anywhere really easily. We bought the 7 day subway pass and travelled all over Manhattan and Brooklyn with easy. The location is relatively quite for NYC and when we were in our room you couldn't hear much outside traffic. The hotel is within walking distance of lots of lovely bakeries and of course.... Central Park. We would highly recommend this hotel to others.

    Reviewed September 28, 2018
    8.0
    Excellent
    Carol from United Kingdom
    Couple
    Superior Queen
    Stayed 7 nights in September 2018

    Good hotel away from crazy city centre”

    The hotel is about 45 min walk from Time sq but easily accessible from the subway, which we used with no problem. We liked the position of the hotel as you felt as though you were just off the main tourist route and so was slightly quieter at night. It was very close to Central Park and the natural History museum. The hotel itself was well kept, the rooms were kept immaculate, tea & coffee was provided in the room. It is not the cheapest hotel and there is a an extra charge per night to be made to the hotel plus taxes which made it quite expensive. I would stay there again but I would probably research other possibilities and check out exactly how much extra I was going to be charged on checkout. If this is not an issue for you then I would recommend a stay there.

    Reviewed September 27, 2018
    8.8
    Excellent
    Erik from United States
    Family with teens
    Junior Suite - 2 Queen Size Beds
    Stayed 3 nights in August 2018

    Very Satisfied”

    This was my and my families first trip to NYC and the NYLO made our trip very comfortable and memorable. The main lobby is a throwback to an earlier time; low lighting, beautiful design and vintage charm. The staff is warm and accommodating and answered all of my questions. The Junior Suite had a living room to one side and bedrooms/bathrooms to the other. The view outside was also spectacular to see historic buildings and beautiful sunrises. We had a fantastic stay; two things I wish were different *The bathroom has a frosted glass door that faces both beds and you can see right in. This made for some lights off during bathroom sessions since we were traveling with our teen child. A solid door with a mirror would have been a better design function. * The website advertises a corner balcony with views of the Hudson. Unless you book this room, you cannot get to this balcony. Instead, the balcony you can access faces north. It is a nice open balcony, just not the one we thought.

    Reviewed August 09, 2018
    10.0
    Exceptional
    Paul from Uganda
    Family with teens
    Junior Suite - 2 Queen Size Beds
    Stayed 8 nights in June 2018

    Great location, fantastic relaxed, but very efficient staff. They go the extra mile!”

    We loved our stay at NYLO. The location could not have been better. The staff went the extra mile when we booked another room for a friend visiting us. We loved the room and the relaxed, friendly and efficient atmosphere.

    Reviewed June 30, 2018
    10.0
    Exceptional
    Guadalupe from United States
    Family with teens
    Deluxe Double Double
    Stayed 7 nights in June 2018

    The location is excellent we had shopping restaurants bakery’s everything we would need”

    connoisseur Our stay was marvelous at the hotel, it was our first time in New York and we everything we needed at walking distance. The staff was very attentive and friendly. The bellman helping with our luggage to making sure we had our ride to the airport. I love that they took care of our luggage while we waited for our flight in the evening, that gave us time to shop and eat! The connoisseur Teddy was exceptional very informative and friendly he even showed us how to take the subway to the Empire State Building! Our stay was wonderful I already recommended the hotel to family and friends! Thank you nylo for making our stay feel like home.

    Reviewed June 12, 2018
    8.0
    Excellent
    Rosemary from United States
    Group
    Superior King
    Stayed 1 night in May 2018

    Yes and no”

    Stayed at this hotel twice. First time awesome, second not so much. We had 4 rooms here in May. The rooms were great. Clean, spacious, comfortable bed. Check-in there was no bellhop at the front door. Once I went in & got him he was fine, but he was never outside for any of us arriving! Also forgot to bring the bags in for a guest who had to go over to the parking garage to retrieve them. The Front desk service - appalling.Upon check-in I (who booked rooms) made sure everything was paid ahead. All good I was told. Not the case at checkout, everything changed. Check-in was supposed to be early (which was not guaranteed-but request noted twice through previous contact) Ok, just a minor inconvenience. Also requested late check out, we were going to a graduation next morning (service we were willing to pay for). This was no problem at res, but a big NO on that day! NO, must be OUT By 1:00 pm. out by 1:00, got car at 2:30 :( Got home to bogus charges on our credit cards 👎🏻 Too bad!

    Reviewed June 03, 2018
    8.4
    Excellent
    alex from United States
    Family with young children
    Deluxe Double Double
    Stayed 5 nights in May 2018

    almost great”

    wonderful location if you want upper West side. nice space and cool vibe. Large rooms. Only issues we had were not being asked if we wanted a Handicapped room and the fact that when the hot water came on in the shower it sounded like a jack hammer going off. This caused our 20 yr old to wake up every morning when my wife and I would try to take our morning shower. We did explain this to the hotel but it never got fixed. They did provide us with a credit upon our departure. Gotta say it was the most quiet and spacious room in NYC I've ever been in.

    Reviewed May 18, 2018
    8.0
    Excellent
    Romayne from United States
    Family with teens
    Superior Queen
    Stayed 3 nights in March 2018

    Convenient chic boutique hot”

    The hotel was conveniently located with a funky little bar in the entry lobby. The staff were attentive and handled issues promptly. The rooms are clean and quiet. My only complaints would be that there was no mini fridge in the room and you had to go to another floor for ice.

    Reviewed March 27, 2018
    8.8
    Excellent
    Christopher from Philippines
    Solo traveler
    Superior Queen
    Stayed 8 nights in February 2018

    1st Time in NYC”

    It's a nice and simple hotel that is a good walk from Times Square, especially during the time I was there. It was cold - the temperature ranged from 3-10 degrees Celsius. I'm not sure how good of a walk it will be during the summer, though. There are a range of restaurants, pharmacy, shoe depot and supermarket nearby. The subway station is 2 blocks away from the hotel, which is quite close. I think I will stay here again next time I'm in NYC.

    Reviewed March 04, 2018
    8.8
    Excellent
    Mr. from Thailand
    Business traveler
    Standard King
    Stayed 3 nights in February 2018

    This is a great value hotel”

    150 bucks to stay in the Upper West Side, I cannot complain. I love the location - Central Park just a couple of blocks east, two short blocks to the 1 train, great bar that makes a knockout gin and tonic, really cosy entranceway, and the attached restaurant makes a thoroughly hooverable eggs Benedict. Staff, I found, were really helpful and friendly. My only gripe is that the rooms do not match the impact of the entranceway and looked a little worn and cheap. But, the bed, a genuine king, was really comfortable, and this Englishman was able top make himself a proper cup of tea with the included amenities. Next time I am in NYC I almost certainly will stay here.

    Reviewed February 22, 2018
    9.2
    Exceptional
    Aigerim from United States
    Couple
    Standard King
    Stayed 1 night in April 2017

    Cute hotel ”

    We stayed one night at Nylo - overall we enjoyed our stay at the hotel and would come back again for a bigger room. Pro - excellent location, very friendly staff, cleanliness, two free drinks upon arrival, business/meeting center. Cons - very small room, loud heater/AC, small windows, no light bulbs/lamps in the foyer.

    Reviewed April 27, 2017
    8.0
    Excellent
    Javier from United States
    Solo traveler
    Superior Queen
    Stayed 2 nights in February 2017

    Clean, modern, convenient”

    It is a good hotel if you are looking for clean, comfortable accommodations without luxury. Rooms are small, but it is NY. Good location, there is a CVS across the street, very close to restaurants, subway, Central Park, the Museum of Natural History.

    Reviewed February 20, 2017
    10.0
    Exceptional
    Amanda from United States
    Couple
    Standard King
    Stayed 1 night in January 2017

    Perfect Staycation”

    I live in the city but just had to get a night out of my apartment, away from roommates, where I could just relax and have a nice night for myself. This hotel was perfect. A complimentary drink at the bar upon check-in and the immediate assurance of my request for a large bed and bathtub was met with no hassle. Even though I wasn't far from home, they made it feel like a vacation to me.

    Reviewed January 06, 2017
    8.0
    Excellent
    Lee from United States
    Couple
    Superior Queen
    Stayed 6 nights in December 2016

    Mixed Review”

    Location, bed, and shower were excellent. I am not sure about price compared to other hotels in NYC since we picked this hotel based on proximity to family. Furniture was very basic with inadequate storage. Extra $28 fee per day seemed excessive for what you received in return. The lounge was very nice but a bit pricey.

    Reviewed December 31, 2016
    1234
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    • Exceptional location
    • Central Park
    • 79th Street Subway Station is within 0.19 km