Excellent 8.3
Based on 231 reviews

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About this property


Artisan Boutique Hotel is located along the street of Hang Hanh, one of the most well known peaceful streets in Hanoi situated right next to Hoan Kiem Lake. Each room at this hotel is elegantly decorated and fully equipped with all the basic amenities that guests need. This hotel offers the ideal location to explore the nearby attractions such as Vietnam Culture Travel, Hanoi Kids Tour, and Vietnam Travel City Day Tours as well as conveniently located restaurants such as Buon Dua Le Café, Bun Cha, and Trong Khach Café. Pick Artisan Boutique Hotel as your place of stay when visiting Hanoi.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Hot tub
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Salon
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Elevator
  • Facilities for disabled guests
  • Pets allowed

Languages spoken

  • English
  • Vietnamese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Must use an extra bed
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Check-In From: 1:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 40 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 10
Number of Restaurants: 1
Number of Rooms : 35
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2008
Year Hotel Last Renovated: 2010
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Verified traveler reviews

Filter by traveler type

based on 231 reviews
  • Cleanliness 8.1
  • Facilities 7.2
  • Location 9.3
  • Room comfort and quality 8.3
  • Service 8.4
  • Value for money 8.3
  • Food and dining 7.5
Sort by

Phay from Malaysia
Business travelers
Stayed 3 nights in September 2016
Great Location, though an old hotel
Reviewed September 20, 2016
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Jessica from United States
Deluxe City View
Stayed one night in October 2015
It was nice
We upgraded to the suite for a bit of relaxation. Sapa seems rather haunted.
Reviewed September 09, 2016
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Caroline from United Kingdom
Solo travelers
Standard Double
Stayed 3 nights in August 2016
Long weekend in Hanoi
Good location for the old quarter. A nice quiet street, so a nice break from the busy streets of Hanoi. Staff friendly and helpful.
Reviewed August 15, 2016
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Phi from Vietnam
Solo travelers
Standard Double
Stayed one night in August 2016
when i arrived they said they were changing carpet so the hotel staff asked me to move to the 'neighbor hotel', claimed to be belong to the same owner. i soon realized the other hotel the room was very not at the standard i was looking for. it was totally different hotel, rated 2 starts by agoda. they ended up gave me the room that i booked, but it was inconvenient.
Reviewed August 11, 2016
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Catherine from Australia
Standard Double
Stayed one night in August 2016
Comfort guaranteed
Comfortable rooms and bed we opted for a deluxe room for an additional $10 overall a good hotel One street back from the lake
Reviewed August 03, 2016
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annick from Belgium
Families with older children
Family Suite
Stayed one night in July 2016
central position in Hanoï
Very nice and helpfull people
Reviewed July 16, 2016
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Loc from United States
Solo travelers
Standard Double
Stayed 2 nights in July 2016
Great and pleasant hotel
Old facilities but they keep them clean. Very r Pleasant staff. Decent breakfast but the ac often breaks down.
Reviewed July 11, 2016
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Caroline from United Kingdom
Solo travelers
Standard Double
Stayed 2 nights in June 2016
Weekend break in Hanoi
Great location, I was looking for a Hotel in the Old Quarter/Hoan Kiem area. This place fit the bill, the staff were lovely and helpful. Room was nice, quite and clean. Loved the balcony.
Reviewed July 01, 2016
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Graeme from Australia
Deluxe City View
Stayed 2 nights in May 2016
Great location & friendly staff
The hotel is in a great location in a nice & quiet lane only a street away from the lake in the old quarter. We were collected from the airport by a driver from the hotel which was very convenient. We received an upgrade when we arrived & had a small balcony with a but of a lake view. Sophia on reception was very friendly & provided excellent service. The restaurant attached to the hotel also had good food & drinks at reasonable prices.
Reviewed June 06, 2016
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Peter from United Kingdom
Deluxe City View
Stayed 6 nights in May 2016
Absolutely loved this place
Stayed here for several nights. Staff were incredibly friendly and helpful. Our room was big, clean and very comfortable. We visited the restaurant next door several times and would definitely visit here again if in Hanoi.
Reviewed June 02, 2016
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