"The rooms are well lit, have mini refrigerators, televisions..."
August 16, 2018
Located in heart of Hanoi
Free Wi-Fi in all rooms!
|Value for money||8.2|
|Nearest airport||Gia Lam Airport (VVGL)|
|Distance to airport||4.2 km|
"Clean & good location."
September 25, 2018
"The room is clean and the staffs are friendly."
November 26, 2018
"GOOD LOCATION, BEST SERVICE"
April 24, 2018
"staff is friendly"
December 7, 2018
Offering quality accommodations in the nightlife, business, sightseeing district of Hanoi, Artisan Lakeview Hotel is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Le Thai To Mausoleum, Ba Kieu Temple, and Hanoi Cathedral.
Artisan Lakeview Hotel also offers many facilities to enrich your stay in Hanoi. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
The hotel features 23 beautifully appointed guestrooms, each including air conditioning, separate dining area, desk, balcony/terrace, and an LCD/plasma screen TV. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Artisan Lakeview Hotel is an excellent choice for your stay in Hanoi.
"The staff were helpful, polite, and spoke excellent English."
December 30, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-9 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 10 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Paying for location ”
Not a very nice hotel as the hallways were smelling constantly of sewage, Restaurant breakfast was just ok , nothing special. The location was excellent, glad I was only here for 1 night as the sewage smell wasn’t nice The balcony was nice to sit out and people watch . Staff were nice .
I have stayed here several times when in Hanoi. The locale is great, the menu good. Some of the facilities and fittings are starting to look a little tired but the staff friendliness and helpfulness make up for it.
Location, location, location”
Always stay on this street. Great small hotel with amazing staff!
Love this area of Hanoi”
Great little hotel, good breakfast and amazing staff. Have stayed at the Artisan Hotel many times.
peak time issue ”
place of hotel is in cenvenient location close to lake. staff trying their best. but on busy season they got short of rooms and i got room in their sister hotel... and it was not what would i have had chosen... it would have been OK if i were on leisure travel - room clean, staff do try to assist, but having to work without normal table and no natural was not convenient
A+ Location on Weekdays”
The hotel’s location is super prime, making up for most misgivings. They’ve recently cluttered the reception and hallways with furniture, which is an incredible eyesore and really makes it feel like less of a hotel and more of a warehouse. The road around Hoan Kiem lake is closed from Friday evening till Sunday evening, making pickup and drop off difficult. Bathrooms are slightly shoddy, most tubs drain onto the floor and flow into a drain behind the toilet. Staff is super helpful, friendly and they have a car that will take you one-way to/from the airport for VND 300,000.
Shot in the Dark”
Choosing accommodation in Vietnam is usually a shot in the dark, very hit or miss; I got lucky this time around with Artisan Lakeview. The hotel is very basic but it works. The rooms are well lit, have mini refrigerators, televisions, comfortable beds and good bathrooms. Opposing the hotel is their cafe restaurant that has a variety of drink and meal options. While not very authentic, it's a great place to grab some familiar and safe cuisine, and a coffee or beer. The street the hotel on is often congested but it's well worth it due to the proximity to Hoan Kiem Lake. I'd suggest walking out of this road to hail a taxi or book a Grab Car as both streets the hotel is connected to funnel you south and making your way back into the old quarter will take longer. The staff was incredibly pleasant and helpful. I've been living in Vietnam for 6 years so I didn't have many questions but I could tell they were eager from the one question I asked.
What a view!”
I booked a room on one of the lower levels, but got offered an upgrade to a 6th floor room with fantastic lake view for $5 per night, which I accepted. I wasn't disappointed! What a view! Staff are very friendly and not too nosy. Breakfast is a very nice buffet with plenty of options. WiFi works fine and the room was clean and had everything I needed.
perfect location and pleasant staff”
Stayed 5 nights in the lake view room. Room just standard but the location is perfect, one minute to the hoan kiem lake, close with restaurant and cafe and peaceful. And the staff were superb. So helpful and pleasant. I booked tour to halong bay and tamcoc, it was wonderful. Breakfast is sufficient. Generally : recomended!!
Basic hotel in a popular tourist area with ample road noise”
The rooms were a bit small and the windows either face another building or a busy street with honking motorcycles, but this is probably true of most hotels in this part of Hanoi in this price range. The room I booked was unavailable when I checked in, so I was given a partial refund and had to move the next day. The staff were helpful, polite, and spoke excellent English. The hotel is convenient to Hoan Kiem Lake, street food, massage places, and many other attractions, including Hanoi's only real gay bar, which is right around the corner. The WiFi was rather slow; internet using Viettel was faster on my phone.
Fantastic staff who goes extra miles for you”
The room was okay but the toilet was a bit of rundown. The bath tube was somehow leaking. The room I stayed in had an air conditioner but somehow a bird might have gotten inside from outside so it made a consistent noise. The TV was bad. Room was cleaned everyday but I don't think they changed the sheet. Breakfast was provided but Ive never eaten there. In terms of facility I don't think it is best and a lot to be desired but their staff was extremely helpful. If you need English speaking staff who goes extra mile for you, this is a place to stay. Recommended.
Please be honest !! ”
I've already booked Agoda for Artisan Lake view hotel, but 1st day we arrived in Hanoi, they give me Artisan Boutique hotel with double bed sheet, although I requested with twin bed. I would like to know why they gave me other partner hotel (Artisan Boutique Hotel) although I booked Artisan Lake View Hotel. When I told office staff about this situation, they give me Artisan Lake View Hotel on another day. 1st day of we arrived on 18feb, 2018, We stayed Artisan Boutique Hotel. I am just worried when my friends come to this hotel who are not tell about this situation or do not know to explain very well , they will give another Hotel ? Right?
Pros- great location for the lake, water puppet theatre and some museums. Breakfast great... staff very helpful. Cons- we changed rooms off the street as was a little noisy. Overall... great little place.
Very helpful and friendly staff”
Very good location very near lake, note that only most expensive rooms have distant view of lake. Lake side can be much quieter than street side as when bars empty late at night lots of noisy drunks on the street bellowing at the top of their lungs. Had both balcony street side and lakeside. Staff is excellent, breakfast better than average.
Centrally Located No-Frills Hotel ”
Stayed for 7 days here. Although we had to cross over for breakfast to their restaurant, we love the balcony where you can watch the street below while enjoying breakfast. The staff were Excellent! Speaks good English, very friendly and helpful. We booked Ha Long Bay tour and cabs from/to airport through hotel too. Everything went smoothly. Staying for 7 days in Hanoi was just right for us to have a deeper insight into Vietnam. The hotel is at the tourist center itself, right at the Old Quarter and very near Hoan Kiem Lake. We explored the streets of the Old Quarter and strolled along the lake. We booked the City Tour and Perfume Pagoda Tour thru APT Travel. Both tours highly recommended. Dont miss bun cha, bah mi, and barbeque at Ma May street.
The day we arrived the lifts were being serviced so had to use the stairwell. Unfortunately not a good start. Overall we had a lovely stay and the lift was back in action the next day. Staff could be a little more friendly. Breakfast good and close to the lake. Shopping and sightseeing great.
Well worth it !”
This hotel is situated perfectly in a quiet road but right near to the lake in the centre of town, so walking distance to all the tourist sights ,some lovely restaurants and friendly cafes/bars also on this road. Excellent helpful staff with good Enlish.The room furnishings are a little tired but kept very clean. Very nice place to stay
Perfect Boutique Hotel in Tree-lined Perfect Location!!”
Get the Lakeview room. It's worth the extra $10.00. The location is perfect!!! My Halong Bay cruise was canceled due to monsoon and they found at their Boutique hotel across the street and upgraded me to suite with balcony because this happened then I returned to Lakeview the next night. The staff especially Jenny and the time are so great. Trust me as I travel the world and this is perfect place in Old Town Hanoi.
One of the Best Hotels in Hanoi”
After coming to Hanoi for so many times and staying in so many hotels. I think this hotel deserve a good recommendation from me. Just felt that this hotel is perfect for the money I paid for. The breakfast is one of the best among all the hotels I have stayed before. Buffet and request for eggs in any style that u want. Location is also perfect as well. 5 min to almost anywhere that u want in Hanoi like the lake, night market, old quarters and etc. Value is what I want to stress. You can't really get anything close to the money that I paid for this hotel room.
Good value next to the lake”
Great little hotel right near the lake. Staff are super friendly and very helpful. Breakfast location is great, but the quality could have been higher. We stayed in a street view room, which has a little balcony onto the street, which was great. Not as big as the lakeview room and a bit damp/cold. The bathroom was very musty smelling. Great view though, and quiet for Hanoi. Staff are lovely.
Artisan Lakeview Hotel
Hoan Kiem District
Hoan Kiem District
Hoan Kiem District
Hoan Kiem District