See all 789 properties in Surabaya.
Artotel Surabaya
See more photos
Lobby
See more photos
Lobby
See more photos
Interior view
See more photos
Interior view
See more photos
8.1 Excellent location
See map
See all 28 photos
8.1Location
Removed from Favorites
Very good
From 1324 reviewsSee what guests said
8.0
94% would recommend to a friend
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Room choices
Studio 25
...
  • City view
  • 25 m²/269 ft²
  • 1 king bed
Enter dates to see prices
Studio 30
...
  • City view
  • 30 m²/323 ft²
  • 1 king bed
Enter dates to see prices
Studio
...
  • City view
  • 20 m²/215 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Studio 25
...
    Enter dates to see prices
    Studio 30
    ...
      Enter dates to see prices
      Studio 30
      ...
        Enter dates to see prices
        Studio 30
        ...
          Enter dates to see prices
          Studio 25
          ...
            Enter dates to see prices
            Studio 20
            ...
              Enter dates to see prices
              Studio 30
              ...
                Enter dates to see prices
                Have a question for Artotel Surabaya?

                More about Artotel Surabaya

                An overview

                Show less

                Nearest essentials

                Show less

                What they offer

                Show less

                Guest policies

                Show more

                Some helpful facts

                Show more

                Verified guest reviews

                Agoda Reviews (1324)
                Filter by guest type:
                Cleanliness8.2
                Facilities7.3
                Location8.1
                Room comfort and quality7.9
                Service8.1
                Value for money8.1
                Provided by verified guests of Agoda
                Filter guest comments by:
                Language
                English
                Bahasa Indonesia
                简体中文
                한국어
                more
                Room type
                Studio
                Studio 25
                Studio 30
                Sort guest comments by:
                Showing 1101 verified guest comments
                12345
                9.2
                Moritz from Germany
                Couple
                Studio
                Stayed 4 nights in January 2018
                Good standard, the room was in a very good condition.
                The staff was friendly and the cleaning service very good. The breakfast is mostly Indonesian food but it's delicious. They also offer some bread and jam, the coffee was exceptional considering it's included in the breakfast. Around the hotel are some good restaurants that are aimed both at Indonesian tourists and foreigners. Black Barn and Bon Amie are two of these restaurants in the neighborhood that we went to. The only annoying thing was the music that started playing early in the morning on the hallway. The staff didn't charge us for a broken drinking glass and immediately send someone to clean up the mess. We paid 23 Euro per night. Definitely a great hotel with modern art.
                Reviewed January 09, 2018
                Dear Moritz, Thank you so much for your feedback, we are happy to know that our team give you a good experienced. I'm sure it will be the best motivation for my team to improve our quality service. We will be glad to welcome you to the nearest future. Warm Regards, Deddy Santoso - Hotel Manager.
                Responded January 11, 2018
                Artotel Surabaya
                Did you find this review helpful?|
                8.8
                Jeannchristy from Indonesia
                Couple
                Studio
                Stayed 1 night in December 2017
                Everything was so good
                It was my second time stayed in Artotel, staff were so helpful and polite,breakfast were so good,many variants,location is so good. Will be back here again for sure
                Reviewed January 07, 2018
                Dear Jeann, Thank you very much for your kind compliments. It is delightful to know that you have enjoyed your time with us & that you are satisfied with the service excellence of our staff. Thank you once again for your positive review & we hope to welcome you back in the near future soon. Warm regards, Deddy Santoso - Hotel Manager.
                Responded January 11, 2018
                Artotel Surabaya
                Did you find this review helpful?|
                8.4
                YOANA from Indonesia
                Family with young children
                Studio
                Stayed 2 nights in December 2017
                Nice breakfast
                Stayed for 2 nights. Breakfast were nice.
                Reviewed January 05, 2018
                Dear Yoana, We are truly grateful for your review. It's grateful to know that you have a good experience during your stay. Let me thank you again and we hope you will come back to our hotel and feel truly welcome. We heART you, Dedy Santoso - Hotel Manager.
                Responded January 08, 2018
                Artotel Surabaya
                Did you find this review helpful?|
                6.8
                Caroline from Indonesia
                Family with teens
                Studio
                Stayed 3 nights in December 2017
                Ok budget hotel
                Good location, clean but need renovation...wallpaper was torn
                Reviewed January 03, 2018
                Dear Caroline, thank you for your review of your stay at Artotel Surabaya. I greatly appreciate for your comments about aspects that need to be update. I hope that I can convince you to change your mind about another visit to Artotel Surabaya. Looking forward to welcoming you again soon. Kind regards, Dedy Santoso - Hotel Manager.
                Responded January 05, 2018
                Artotel Surabaya
                Did you find this review helpful?|
                7.6
                Vic from Indonesia
                Business traveler
                Studio
                Stayed 1 night in December 2017
                value, clean, nice location, nice service, cheap beer
                value, clean, nice location, nice service, cheap beer
                Reviewed January 01, 2018
                Dear Vic, thank you for your positive review. It will be appreciate to welcoming you back soon. Warm regards, Dedy Santoso - Hotel Manager.
                Responded January 05, 2018
                Artotel Surabaya
                Did you find this review helpful?|
                8.4
                anjar from Indonesia
                Business traveler
                Studio
                Stayed 1 night in December 2017
                center city
                nice hotel
                Reviewed December 31, 2017
                Dear Anjar, Thank you for your review and we looking forward to welcoming you back in the near future. Kind regards, Dedy Santoso - Hotel Manager.
                Responded January 05, 2018
                Artotel Surabaya
                Did you find this review helpful?|
                9.2
                Yussy from Indonesia
                Couple
                Studio
                Stayed 1 night in December 2017
                Nice hotel
                enjoyed our stay in Artotel. The room, the bed, bathroom, room facilities were nice. The breakfast was just ok..nothing special..but the taste was good. worth the price. will come back i guess.
                Reviewed December 31, 2017
                Dear Yussy, Thank you so much for your feedback, we are happy to know that our team give you a good experienced. I'm sure it will be the best motivation for my team to improve our quality service. We will be glad to welcome you to the nearest future. Warm Regards, Dedy Santoso - Hotel Manager
                Responded January 02, 2018
                Artotel Surabaya
                Did you find this review helpful?|
                10.0
                Vivi from Indonesia
                Business traveler
                Studio
                Stayed 1 night in November 2017
                nice art hotel
                the hotel was very art, cute and clean
                Reviewed December 29, 2017
                Dear Vivi, We are truly grateful for your review. With it we can try to serve only better standard for our guests. It's a valuable advice for us all. Let me thank you again and we hope you will come back to our hotel and feel truly welcome. We heART you, Dedy Santoso - Hotel Manager
                Responded January 02, 2018
                Artotel Surabaya
                Did you find this review helpful?|
                7.6
                Mr from Indonesia
                Family with young children
                Studio 25
                Stayed 2 nights in August 2017
                nice and good
                overall nice and good
                Reviewed December 29, 2017
                Dear Guest, We're appreciate for your comments regarding your stay at the Artotel Surabaya. It is always a pleasure to receive positive feedback & we hope to welcome you again in the near future. Kind regards, Dedy Santoso - Hotel Manager.
                Responded January 02, 2018
                Artotel Surabaya
                Did you find this review helpful?|
                8.0
                Mr from Indonesia
                Business traveler
                Studio 25
                Stayed 2 nights in August 2017
                nice and good
                overall nice and good
                Reviewed December 29, 2017
                Dear Guest, We're appreciate for your comments regarding your stay at the Artotel Surabaya. It is always a pleasure to receive positive feedback & we hope to welcome you again in the near future. Kind regards, Dedy Santoso - Hotel Manager.
                Responded January 02, 2018
                Artotel Surabaya
                Did you find this review helpful?|
                12345
                  • x
                  • Congratulations!
                  • Your price just dropped with our instant discount!
                This is a popular property. Don't miss out!

                Back to search results

                Back to room choices


                1

                Select loyalty program

                PointsMAX
                Language
                Loyalty Program A Loyalty Program A
                Loyalty Program B

                In the menu, click PointsMAX and select your favorite loyalty program.

                2

                Select a room that earns points

                Hotel Room A
                Room Info
                This booking earns
                5,000 points

                Choose a room offer that comes with points, which are earned automatically with that booking.

                3

                Enter membership ID

                Country of passport
                Program Membership ID
                1234

                Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

                Start here and select your preferred program:
                Prev
                January 2018
                MoTuWeThFrSaSu
                1234567
                891011121314
                15161718192021
                22232425262728
                293031    
                Next
                February 2018
                MoTuWeThFrSaSu
                   1234
                567891011
                12131415161718
                19202122232425
                262728    
                Fri, 19 Jan 2018 - Sat, 20 Jan 2018(1 night)