Arundel House Hotel
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Arundel House Hotel

Chesterton Road, Cambridge City Center, Cambridge, United Kingdom, CB4 3AN
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     Arundel House Hotel

    Arundel House Hotel Reviews

    7.7
    Very good
    /10
    (178 reviews)See what guests said
    7.2
    Very good

    "PROS: very friendly, helpful staff, eg on reception;"

    Nicola

    -

    June 30, 2018

    8.0
    Excellent cleanliness

    Things you’ll love about Arundel House Hotel

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Bar

    • Garden

    Excellent
    Location
    8.8
    See map
    Excellent location
    Popular
    Nearby
  • The River Cam490 m
  • St John's College680 m
  • Trinity College750 m
  • University of Cambridge770 m
  • King's College Chapel980 m
  • King's College1.04 km
  • The Backs1.21 km
  • Fitzwilliam Museum1.68 km
  • The Centre For Computing History2.1 km
  • Cambridge American Cemetery and Memorial5.29 km
  • Value for money7.2
    Location rating8.8
    Nearest airportCambridge Airport (CBG)
    Distance to airport3.8 km

    Rooms available at Arundel House Hotel

    Family Room (2 Adults + 1 Child)
    Family Room (2 Adults + 1 Child)
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 3 single beds
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    Single Room
    Single Room
    ...
    • Room size: 11 m²/118 ft²
    • Non-smoking
    • 1 single bed
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    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 single beds
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    Superior Double
    Superior Double
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 double bed
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    Standard Plus Double Room
    Standard Plus Double Room
    ...
    • Room size: 14 m²/151 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Separate shower/bathtub
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    Standard Double Family Room (Double bed)
    Standard Double Family Room (Double bed)
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Family triple room
    Family triple room
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Standard Double Room
    Standard Double Room
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Have a question for Arundel House Hotel?

    What people love about Arundel House Hotel

    • 6.8
      Good

      "Hotel is in a good location, easy walk to restaurants shops and bars."

      JACQUELINE

      |

      July 18, 2017

    • 7.2
      Very good

      "Restaurant staff were very helpful and friendly."

      Cornelius

      |

      April 20, 2018

    • 6.8
      Good

      "Check in staff were friendly and efficient."

      JACQUELINE

      |

      July 18, 2017

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    More about Arundel House Hotel

    More about Arundel House Hotel

    10.0
    Exceptional

    "The Staff were very pleasant and helpful."

    Paul

    |

    November 16, 2018

    An overview

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    What they offer

    9.2
    Exceptional

    "Generally very comfortable stay"

    Melanie

    |

    November 22, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Arundel House Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (178)Booking.com Reviews (2480)
    7.7
    /
    10
    Cleanliness8.0
    Facilities7.0
    Location8.8
    Room comfort and quality7.4
    Service7.7
    Value for money7.2
    All languages
    All guests (178)
    All room types

    Show reviews that mention 

    Showing 123 verified guest comments
    12345
    9.2
    Exceptional
    S from Singapore
    Solo traveler
    Standard Plus Double Room
    Stayed 3 nights in September 2018

    Exceptional”

    Arundel House Hotel is a really nice and pleasant hotel to stay in Cambridge. It is not far from Cambridge town - a pleasant 10 mins walk and yet has all the good facilities for a traveler’s comfort. The restaurant is excellent!

    Reviewed September 14, 2018
    4.4
    Ralph
    Business traveler
    Single Room
    Stayed 2 nights in May 2019

    If you look for a convenient location you may want to consider staying in this hotel.”

    Small and very dated rooms which urgently require some renovation. The only positive about the hotel is the location close to the centre of Cambridge

    Reviewed May 17, 2019
    9.2
    Exceptional
    Melissa from United States
    Couple
    Superior Double
    Stayed 2 nights in July 2016

    Comfortable Place to Stay in Cambridge ”

    My husband and I stayed here while visiting Cambridge. The location is very nice! It is right next to a beautiful park. The decoration and building seemed old-fashioned, but it was nice. I liked that at breakfast, you could choose the free continental breakfast or pay more for a cooked English breakfast. Also, the tea and coffee were good, as well as the jams. The only negative comment would be that there was no air-conditioning unit in my room, but luckily the summer weather was unseasonably cool, so it wasn't a big problem for us. Overall, we had a lovely stay and would stay there again.

    Reviewed August 13, 2016
    5.6
    Arnaud
    Business traveler
    Single Room
    Stayed 4 nights in April 2019

    Charming but noisy”

    My room was charming but I couldn't sleep because of cars and busses on the street and noise in the roof. Internet was broken for the whole stay (4 nights) which is unseen and quite disruptive. The bathroom was moldy, probably due to the age of this venerable building. One receptionist (guy with earrings) was extremely competent and helpful; another one (woman of indian extraction) was clearly not up to the job (although kind and full of good will). Not a totally unpleasant experience in the end, but I wouldn't go back there.

    Reviewed April 06, 2019
    7.2
    Very good
    John from United Kingdom
    Couple
    Superior Double
    Stayed 1 night in October 2018

    Too much in small print.”

    We were there for 1 night .....I assumed there was free parking but didn’t see all the exclusions until I got to the hotel car park. Also, I assumed breakfast would be a choice, including cooked. I didn’t see the bit that said Continental breakfast! Dim lights in room, suitable for watching TV.... had to bring my chair over to entrance area of room which was the only part of room bright enough to read. Ow nice clean decent sized room.

    Reviewed November 01, 2018
    8.4
    Excellent
    David from United Kingdom
    Couple
    Single Room
    Stayed 1 night in October 2018

    Pretty good overall...”

    If you want a not unreasonable deal in a pretty faultless location it's well worth considering. The quirkiness of the building might not appeal to everyone. I'd said best suits reasonably fit and agile travellers.

    Reviewed October 26, 2018
    8.8
    Excellent
    David from United Kingdom
    Solo traveler
    Single Room
    Stayed 3 nights in July 2017

    Excellent”

    The staff were very helpful, the room and bed confortable and the meals were well prepared. The addition of cold meats to the Continental breakfast would be welcome. The situation by the river and close to the historic centre is excellent. Sadly there is no direct bus servive to the railway station, I thoroughly recomment this hotel.

    Reviewed July 30, 2017
    8.4
    Excellent
    Michelle from United Kingdom
    Couple
    Standard Twin Room
    Stayed 1 night in June 2017

    Excellent”

    Live overseas & have been using this hotel for many years now when we visit our family, great location, great views of the river & excellent parking facilities. Double / King Size beds are very small though, which is a bit off putting for us. We often treat family / friends to breakfast or meals at the hotel during our stay & we've held family events there. On this occasion treated our elderly mother to breakfast & arrived 5-15 mins before the finishing time (as had to pick her up from her nursing home in Cambridge) & it was quite obvious that the staff were not happy & sadly not as accommodating as usual. However, the breakfast did go ahead & it was as delicious as always. We will definitely stay again, but just wish they would invest in some larger beds. See you next year.

    Reviewed July 13, 2017
    8.0
    Excellent
    Giles from United Kingdom
    Solo traveler
    Standard Twin Room
    Stayed 1 night in July 2017

    Practical central location”

    My room was clean if a bit outdated and the staff were friendly and helpful. The hotel had all the standard facilities and was well maintained. I did request an early check in that seemed to have been forgotten as no one got in touch with me to confirm or deny it beforehand and my room was only available at the standard time.

    Reviewed July 03, 2017
    9.2
    Exceptional
    Inese from Latvia
    Solo traveler
    Single Room
    Stayed 6 nights in January 2017

    Enjoyed my stay in Arundel while visiting my son in Cambridge.”

    The hotel is located at the river Cam with beautiful green pieces in front of it. A real pleasure to walk out in the morning and enjoy this nice city. The hotel is a 10-15 minutes walk from the city center and main colleges. I would recommend the hotel to visitors who seek for peaceful environment close to the main sights of the city.

    Reviewed January 24, 2017
    10.0
    Exceptional
    A. from Singapore
    Group
    Family Room (2 Adults + 1 Child)
    Stayed 2 nights in December 2016

    Arundel's Excellence!!!”

    I traveled with a group of 2, and resided in a Family Room. We had made a prior request for early check-in (because of our flight arrival in the morning) as well as a request for a room on the lower floor. We were aware that the requests could not be guaranteed. However, very much to our surprise, the Staff at Arundel accommodated our requests and allowed us to check-in at about 10 in the morning and gave us a lovely room on the lower floor at the reception level. The room (No. 108) was very clean and neat, and importantly, comfortable - just like a home away from home, and the Staff was warm and friendly, and went out of their way to make us feel at home. We have nothing but praise for Arundel and will certainly recommend Arundel to those traveling to Cambridge, London. On my part, I will surely return to Arundel whenever I visit Cambridge. Arundel - A 5 Star Hotel with a 5 Star Staff !!! Best Regards to Arundel !

    Reviewed December 14, 2016
    8.0
    Excellent
    Denise
    Family with teens
    Standard Twin Room
    Stayed 1 night in December 2016

    Very satisfied.”

    From the moment we approached the hotel we were delighted.The Christmas lights were very welcoming, as were the staff. The only problem I had were the four flights of stairs up to the room, but as I had not mentioned a bad knee on booking this was no fault of the hotel. The room once we got up there was spacious& had great views on two sides....Cambridge! Disappointed with no shower but lovely deep bath& each of the bed annexes had a vanity unit . I think it must have been a family suite& there were only two of us ... Nice to spread out! Will definately be returning.Thankyou.

    Reviewed December 07, 2016
    9.0
    Exceptional
    Scirard from United Kingdom
    Family with teens
    Standard Plus Double Room
    Stayed 1 night in August 2015

    Perfect for access to town centre”

    Location, Parking, Food

    This is an ideally placed hotel for access to the town centre via a short walk across Jesus Green, with parking, and good food available from the restaurant or more informally in the conservatory. Accommodation is no more than 3 star though the lounge and other facilities are generously proportioned. However we didn't come for the size of the room, but for a convenient location to attend an event, and this certainly fitted the bill. We were particularly impressd by the fact that one of our party, who had to leave at 0530am, was able to have the full continental breakfast before departure, although this was 2 hours before the published time for the start of breakfast.

    Reviewed August 31, 2015
    10.0
    Exceptional
    sonia from Netherlands
    Family with teens
    Family Room (2 Adults + 1 Child)
    Stayed 4 nights in February 2015

    very pleasant, professional with a cosy character”

    big rooms - pleasant atmosphere - willing to help attitude

    it was great, pleasant, feeling as if you are in a small hotel, although it is big, always willing to give you the maximum of all the possibilities, it was clean, all necessary utilities. you do not have more wishes than what they give you. it means that just 'everything' a person wants in holidays is there. i would always like a hotel like this and specifically because you do not feel you are in a big business place

    Reviewed February 24, 2015
    7.7
    Very good
    Duncan from United Kingdom
    Solo traveler
    Single Room
    Stayed 1 night in July 2014

    Don't expect eye contact”

    Location, easy to find, good potential

    I stayed just one night, in a single room. This is an English hotel so single room means very small. Still, it was modern and clean and even though the sink was in the bedroom whilst the toilet and shower were in a separate room, that was fine. I stay in a lot of hotels in the Far East and Middle East and that spoils me: in those places, levels of service are usually very high. In this case, I was party to two examples of poor service. I expect hotel staff to greet me: the waiter at breakfast greeted me but he was clearly stressed or in a great hurry. He found me a table and then left. I realised later that there was a menu that told me about the cooked breakfast option ... he had hidden it under the mat that was under the coffee pot. I didn't want a cooked breakfast but I realised it was an option when another guest arrived who got a lot of attention, was offered the cooked breakfast and was generally made a fuss of. Maybe he is a frequent visitor there. At check out, the receptionist didn't flinch when I arrived at the desk: she carried on with her task. I said good morning, can I check out, please? No eye contact and she responded in the way that someone with a personal problem responds. Quiet, looking down at the floor. I was processed in silence and as I said goodbye, I was left with silence. Did I feel valued at this hotel? No, I am afraid I didn't.

    Reviewed July 16, 2014
    6.7
    Good
    Ser from Malaysia
    Solo traveler
    Single Room
    Stayed 2 nights in December 2011

    Small room but good location”

    Near city center

    The hotel is near city center. You could reach 2 shopping centers within walking distance. There are also many restaurants nearby. Cambridge University is also within reach. However, the room is extremely small. A single bed with some walking space + a washroom is that all you get. The room I got was facing other buildings. My friends got better rooms where they're facing the river.

    Reviewed December 19, 2011
    3.2
    Robin from United Kingdom
    Business traveler
    Standard Twin Room
    Stayed 2 nights in November 2018

    Disappointed ”

    Rooms noisy customer service poor parking fees exorbitant when booking via agoda or other online booking sites. location is not central as advertised and free breakfast is continental only and many customers only were told this at the hotel.

    Reviewed November 16, 2018
    4.8
    Jingzhong from United Kingdom
    Business traveler
    Single Room
    Stayed 3 nights in October 2018

    Review score”

    Some of their staff, one young woman in particular, was extremely nasty and even bordering on discriminate people racially due to some kind of psychological problem. I certainly will not recommend an awful hotel like this one to any one, oriental travelers in particular. I'd also recommend that you take this black-list this hotel until some of their staff make fundamental changes to their behaviours towards guests.

    Reviewed October 16, 2018
    4.4
    Steve from United Kingdom
    Business traveler
    Standard Plus Double Room
    Stayed 1 night in September 2018

    Review score”

    The shower can only be described as filthy in the room I stayed in. Disgraceful. The road noise was constant and very loud. Booking through a third party website resulted in extra costs for car parking and breakfast which is not made clear on booking. The whole hotel looked tired and dated with threadbare carpets and poor decoration

    Reviewed October 06, 2018
    7.2
    Very good
    Michael from United Kingdom
    Business traveler
    Single Room
    Stayed 1 night in August 2018

    Do I need to stay at this hotel ?”

    The hotel is now charging for parking overnight at a ridiculous rate and should you stay after 11.00am you are charge more per hour. Should you book via a website, oh my gosh ! ! ! Management are asleep. With problems in the room involving the shower/ television and channels I doubt I will be coming back.

    Reviewed August 30, 2018
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    • Excellent location
    • The River Cam