Aryaduta Medan
2017

Aryaduta Medan

Jalan Kapten Maulana Lubis No.8, Medan City Center, Medan, Indonesia, 20112
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Deluxe Room - Bed Aryaduta Medan
Deluxe Room - Bed
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    Lobby Aryaduta Medan
    Lobby Aryaduta Medan
    Swimming pool [outdoor] Aryaduta Medan
    Business Deluxe Room - Bed Aryaduta Medan
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    Swimming pool [outdoor] Aryaduta Medan

    Guest reviews

    8.2
    Excellent
    /10
    (3341 reviews)See what guests said
    9.2
    Exceptional

    "Good place to dinner around, close to station."

    Seiichi

    -

    December 25, 2018

    8.3
    Excellent cleanliness
    Recommended by 90% of guests

    Property highlights

    • 670 meters to public transportation

    • Airport transfer

    • Located in heart of Medan

    • Free Wi-Fi in all rooms!

    This property is in high demand!Booked 21 times since yesterday | 11 travelers are looking at this property right now
    Excellent
    Location
    8.5
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Grand Palladium Mall10 m
  • Mayor's Office120 m
  • London Sumatera290 m
  • Bank Indonesia340 m
  • Centre Point Mall370 m
  • City Hall400 m
  • Main Post Office430 m
  • Malahayati Hospital460 m
  • Siloam Hospital460 m
  • Merdeka Square480 m
  • Value for money8.2
    Distance to city center1 km
    Location rating8.5
    Nearest airportKuala Namu International Airport (KNO)
    Distance to airport23.4 km
    Select your room
    8.1
    Excellent
    Room comfort & quality
    Pool Terrace Room
    Pool Terrace Room
    ...
    • Room size: 34 m²/366 ft²
    • Pool view
    • 1 king bed
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    Presidential Suite
    Presidential Suite
    ...
    • Room size: 216 m²/2325 ft²
    • City view
    • 2 king beds
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    Grand Deluxe
    Grand Deluxe
    ...
    • Room size: 34 m²/366 ft²
    • Pool view
    • 1 king bed
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    Executive Suite
    Executive Suite
    ...
    • Room size: 80 m²/861 ft²
    • City view
    • 1 single bed
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    Junior Suite
    Junior Suite
    ...
    • Room size: 120 m²/1292 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Business Suite
    Business Suite
    ...
    • Room size: 120 m²/1292 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Business Deluxe Room
    Business Deluxe Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier Deluxe
    Premier Deluxe
    ...
    • Shower
    • 1 super king bed
    Enter dates to see prices
    Aryaduta Suite
    Aryaduta Suite
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Have a question for Aryaduta Medan?

    What people love about the property

    • 8.8
      Excellent

      "The hotel was clean and nice ."

      Noor M.

      |

      December 22, 2018

    • 8.4
      Excellent

      "Clean and close to everywhere"

      senny

      |

      January 10, 2019

    • 9.6
      Exceptional

      "Rooms were big and clean."

      Vinodini

      |

      December 23, 2018

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    More about Aryaduta Medan

    More about Aryaduta Medan

    9.2
    Exceptional

    "Clean nice beautiful hotel."

    CHEE K.

    |

    January 4, 2019

    An overview

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    What they offer

    7.6
    Very good

    "Hotel staff are polite."

    Shirley

    |

    December 9, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (3341)Booking.com Reviews (371)
    8.2
    /
    10
    Cleanliness8.3
    Facilities8.2
    Location8.5
    Room comfort and quality8.1
    Service8.2
    Value for money8.2
    Provided by verified guests of Agoda
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    All guests (3341)
    All room types

    Show reviews that mention 

    Showing 2356 verified guest comments
    12345
    9.6
    Exceptional
    Devon from Singapore
    Group
    Deluxe Room
    Stayed 1 night in January 2019
    Great hotel staff”
    Hotel counter staff were great and courteous, rooms were clean and fabulous too. The only downside was the bar/ restaurant at the hotel lobby which had very rude staff who basically ignored us and left us standing at the entrance for a whole ten min although there was nobody at the bar/ restaurant when we got there (about 10pm). Prob didn’t want to waste their effort to serve us so he told us the cheaper cocktails were out but the more expensive ones were still on the menu when seriously the base alcohols and ingredients for some are the same. Proceeded to take the wrong order, and upon returning told us what we wanted was sold out, and I got so pissed at his attitude I didn’t mind paying double for Go-Jek to deliver what I wanted. Won’t recommend dining there; you’re better off asking the reception for recommendations around the hotel.
    Reviewed January 27, 2019
    Dear Devon, Thank you for choosing Aryaduta Medan on your recent stay and for taking the time to provide us with your feedback. At the outset, please do accept our sincere apologies for the inconveniences that happened during your stay due to the attitude of our Restaurant Staff. Please be rest assured that these have our complete attention and we would work on preventing future recurrence. Once again, please accept our apologies. We value your patronage and hope you will give Aryaduta Medan another opportunity to serve you better in the future. Warm Regards, Nurul Fathia Public Relation Executive
    Responded January 29, 2019
    Aryaduta Medan
    9.6
    Exceptional
    Vinodini from Malaysia
    Group
    Deluxe Room
    Stayed 1 night in December 2018
    Good Stay in Medan!”
    Aryaduta was exactly as advertised. Rooms were big and clean. Large spread of breakfast but the taste was so so. Check in and check out was swift and professional. Swimming pool was nice, small issue was that it’s located on the same floor as the lobby and the towels provided at the pool were not allowed to the room. (There were no bathrobes) So we had to walk through the lobby with wet clothes. Otherwise everything was great!
    Reviewed December 23, 2018
    Dear Vinodini, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Kirana Executive Assistant
    Responded December 27, 2018
    Aryaduta Medan
    9.6
    Exceptional
    Madeline from Singapore
    Family with young children
    Deluxe Room
    Stayed 2 nights in November 2018
    One of my best hotel experiences”
    Hotel was immaculate, staff was helpful and friendly (front desk manager even remembered my name when he attended to my query the following day after he checked me in). Everything about the room, like the bed, shower, wifi and even the view, was wonderful. Pool was good and clean, and got really sunny from late morning. Paladium mall which is connected to the hotel, is renovating in December, so shops and most restaurants were closed, but we could get a Grab/taxi to Sun Plaza (5min from hotel). Chceking in and out could be a little slow, so set aside some allowance.
    Reviewed December 06, 2018
    Dear Madeline, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Kirana Executive Assistant
    Responded December 07, 2018
    Aryaduta Medan
    8.0
    Excellent
    Yuan from Malaysia
    Solo traveler
    Deluxe Room
    Stayed 1 night in August 2018
    Pleasant Stay”
    Overall a very good experience. Friendly staffs, spacious and clean room, perfect breakfast, location is not far from airport train station. There is a shopping mall right beside the hotel but is quite dead (not much shop opening). The only thing need to improve is that the 2 lifts are slow and small, you might need to wait for few times before reaching your turn.
    Reviewed December 05, 2018
    Dear Yuan, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Executive Assistant
    Responded December 05, 2018
    Aryaduta Medan
    10.0
    Exceptional
    Mohammad from Singapore
    Family with young children
    Grand Deluxe
    Stayed 1 night in November 2018
    Exceptional”
    Nice hotel. Location is excellent. Just a few minutes walk to Merdeka Walk (Plenty of foods there including McDonald). There is a mall beside the hotel but the mall is just like a run down shopping mall. Only a few shops open. My children was so excited about the pool but the children pool was dirty. Breakfast buffet was good and delicious. Overall happy with this hotel. We will definitely come back to Aryaduta. The staff was so helpful too.
    Reviewed December 02, 2018
    Dear Mohammad, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your feedback on the swimming pool being dirty. We are pleased to let you know we now cleaning our pool daily to prevent the pool from algae and mould due to the rainy season. Rest assured that this has our complete attention and we would work on preventing future recurrence. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Executive Assistant
    Responded December 04, 2018
    Aryaduta Medan
    10.0
    Exceptional
    Dickson from Singapore
    Couple
    Deluxe Room
    Stayed 2 nights in November 2018
    Amazing Hotel”
    The room is spacious, service is really amazing and the common areas are absolutely beautiful. Did not manage to try the swimming pool but it looks stunning. The breakfast selection is huge, but the quality the of the food is decent, not top notch but there is something for everyone. The main lobby is at level 9, means its private and offers a view of the city while you have your breakfast! All in all it was a good visit and will stay here again if I am back in Medan!
    Reviewed November 25, 2018
    Dear Dickson, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Executive Assistant
    Responded November 29, 2018
    Aryaduta Medan
    9.2
    Exceptional
    WEERAPHONG from Thailand
    Solo traveler
    Deluxe Room
    Stayed 2 nights in October 2018
    Such a great place to stay in Medan ”
    Come back to stay at Aryaduta Medan again. Room is functional and specious also very clean. Love the swimming pool & gym facilities. Nice buffet breakfast. Easy access wifi at almost every point in hotel. Location is also nice since it closes to Merdeka Walk where you could find your dinner and chilled out at night. Kudos for the management is still same at your standard ;-)
    Reviewed October 16, 2018
    Dear WEERAPHONG, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Kirana Executive Assistant
    Responded October 16, 2018
    Aryaduta Medan
    10.0
    Exceptional
    FATEEN from Malaysia
    Family with young children
    Deluxe Room
    Stayed 3 nights in September 2018
    Amazing Staycations!”
    Aryaduta Medan just made my stays feel so greats. Surprisingly all staffs are friendly and helpful (from the bellboy, receptionist, housekeeper, waiter/host in restaurant) which make me and family feel comfortable, especially staff with name Ms.Gita and Mr.Putra. Really appreciate it! Rooms are huge, clean , cozy and spacious. Ambiance, menu, services, and locations just awsome, and what can be conclude: Aryaduta Medan suct a great hotel to stay, and value for money. Highly recommended!.
    Reviewed October 03, 2018
    Dear FATEEN, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Kirana Executive Assistant
    Responded October 12, 2018
    Aryaduta Medan
    8.4
    Excellent
    Yessi from Indonesia
    Group
    Deluxe Room
    Stayed 1 night in October 2018
    Good hotel in city center”
    I like the spacious room, excellent service from staff and great location.
    Reviewed March 02, 2019
    Dear Yessi, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Nurul Fathia Public Relations Executive
    Responded March 04, 2019
    Aryaduta Medan
    7.2
    Very good
    mawar from Malaysia
    Family with teens
    Pool Terrace Room
    Stayed 2 nights in February 2019
    good pool terrace room view”
    good massage service
    Reviewed February 28, 2019
    Dear Mawar, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Nurul Fathia Public Relation Executive
    Responded March 04, 2019
    Aryaduta Medan
    6.8
    Good
    tenang from Indonesia
    Family with teens
    Deluxe Room
    Stayed 1 night in December 2018
    Housekeeping dept need to improve.”
    We encountered only 1 problem during this stay, cleanliness. The room 1001 smell strongly of tobacco. We asked the housekeeping dept to spray some air freshener but the problem persist. Maybe room 1001 was meant for smoking room. The bed sheet was not changed for new customer. But housekeepers changed the sheet once we called them.
    Reviewed January 05, 2019
    Dear Tenang, Thank you for choosing Aryaduta Medan on your recent stay and for taking the time to provide us with your feedback. At the outset, please do accept our sincere apologies for the inconveniences that happened during your stay due to the smell of room was not good. Please be rest assured that these have our complete attention and we would work on preventing future recurrence. Once again, please accept our apologies. We value your patronage and hope you will give Aryaduta Medan another opportunity to serve you better in the future. Warm Regards, Nurul Fathia Public Relation Executive
    Responded January 11, 2019
    Aryaduta Medan
    8.8
    Excellent
    Sanny from Indonesia
    Family with young children
    Deluxe Room
    Stayed 1 night in December 2018
    we enjoy our staycation”
    at first, me and my family stay there for a new year eve. And the price is only for the room, not included the new year party. We were quite disappointed because we only could stay at the hotel room without knowing where to go. We just walked around the hotel to see the crowd but at the end the hotel staffs allowed us to enter the poolside party and saw the fireworks. So ya..we enjoy it!
    Reviewed January 03, 2019
    Dear Sanny, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Nurul Fathia Public Relation Executive
    Responded January 11, 2019
    Aryaduta Medan
    8.0
    Excellent
    Rachelle
    Family with young children
    Deluxe Room
    Stayed 2 nights in December 2018
    Great accommodation ”
    Breakfast had everything international, Huge spread, with great view of the city. Rooms were comfortable, with everything you need and would expect. Lovely huge pool kept our 9 year old busy in the balmy weather. Friendly staff. Location good, close to centre point, station and merdeka Street, only short walk away.
    Reviewed December 23, 2018
    Dear Rachelle, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Kirana Executive Assistant
    Responded December 27, 2018
    Aryaduta Medan
    7.2
    Very good
    Phek from Singapore
    Group
    Deluxe Room
    Stayed 1 night in December 2018
    unpleasant check in experience ”
    Presented the triple sharing room voucher at check in but hotel said it did not receive the instruction from Agoda agent to add the bed for our booking. The hotel commented it has been having the same issue with agoda agent on triple sharing. Told the hotel we had already paid for the additional bed and it should clarified with Agoda agent directly. We spent so much time at the check in counter before the issue was resolved. this is a problem that Agoda and the hotel must investigate to avoid recurrence
    Reviewed December 13, 2018
    Dear Phek, Thank you for choosing Aryaduta Medan on your recent stay and for taking the time to provide us with your feedback. At the outset, please do accept our sincere apologies for the inconvenience that happened during your stay due to the service that was fell short to your expectation. Please be rest assured that these has our complete attention and we would work on preventing future recurrence. Once again, please accept our apologies. We value your patronage and hope you will give Aryaduta Medan another opportunity to serve you better in the future. Warm Regards, Justine Executive Assistant
    Responded December 17, 2018
    Aryaduta Medan
    7.6
    Very good
    Ismail from Malaysia
    Couple
    Deluxe Room
    Stayed 3 nights in December 2018
    Very good”
    Pros: The hotel is clean, check in was ok. The lobby is at 9th floor. Buffet breakfast serving mainly local food (nasi goreng, lontong, soup) plus nice breads, fruits. Hotel is just 5min walk from night food place Merdeka Walk. Travel around within the city with grab is the most recommended. Cons: The mall next to this hotel is closing down. Only few shops are open.
    Reviewed December 12, 2018
    Dear Ismail, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Executive Assistant
    Responded December 17, 2018
    Aryaduta Medan
    10.0
    Exceptional
    Radzi from Malaysia
    Group
    Business Deluxe Room
    Stayed 2 nights in August 2018
    My mum says thanks!”
    I have stayed here 3 times and it has always been my first selection every time I come to Medan. The service is warm and always coupled with a smile. If I had some difficulties at the hotel, they would resolve it straight away. My recent stay was for an engagement, and I booked a separate room for my elderly mum and 2 sisters. They were very careful and attentive to my mum and allowed a smooth transition from the airport - hotel -airport. 4 of my friends also came along, and they all booked their own rooms becomes the accommodation was just too good. Definitely will recommend to my friends/relatives for the facility, service and value for money.
    Reviewed August 28, 2018
    Dear Radzi, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Kirana Executive Assistant
    Responded August 29, 2018
    Aryaduta Medan
    10.0
    Exceptional
    Radzi from Malaysia
    Solo traveler
    Deluxe Room
    Stayed 2 nights in August 2018
    WIll stay again!”
    I have stayed here 3 times and it has always been my first selection every time I come to Medan. The service is warm and always coupled with a smile. If I had some difficulties at the hotel, they would resolve it straight away. My recent stay was for an engagement, and I booked a separate room for my elderly mum and 2 sisters. They were very careful and attentive to my mum and allowed a smooth transition from the airport - hotel -airport. 4 of my friends also came along, and they all booked their own rooms becomes the accommodation was just too good. Definitely will recommend to my friends/relatives for the facility, service and value for money.
    Reviewed August 28, 2018
    Dear Radzi, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Kirana Executive Assistant
    Responded August 29, 2018
    Aryaduta Medan
    10.0
    Exceptional
    Mohd from Malaysia
    Group
    Deluxe Room
    Stayed 1 night in August 2018
    Exceptional”
    Nice place to stay and was easily accessible to other parts of Medan such as shopping malls.I found the ease of access as the plus point of this hotel.Loved the massage service as well. The journey to my room was very far.I had to walk at least 5 minutes just to get to my room.However,not an issue cos i get burn off some fats.
    Reviewed August 26, 2018
    Dear Mohd, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Kirana Executive Assistant
    Responded August 27, 2018
    Aryaduta Medan
    9.2
    Exceptional
    Mohd. from Singapore
    Group
    Deluxe Room
    Stayed 3 nights in August 2018
    Great short holidays”
    Very good hotel. Nice and neat. Room is good for 4 people. Room facility is great. Staff is friendly and very helpful. All staff always smile and ready to help you. Location is great with many places to find food and shop are nearby that you can find many things you want. Price is reasonably affordable and some places are cheap.
    Reviewed August 13, 2018
    Dear Mohd, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Kirana Executive Assistant
    Responded August 14, 2018
    Aryaduta Medan
    8.0
    Excellent
    Jiaqing from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in July 2018
    Pleasant Stay”
    The room, sheets and towels are clean except the bin in the washroom was not emptied, there was still rubbish in it left behind by the previous guests. The mall located under the hotel is a bit of disappointment when compared with other malls in the city. Nonetheless the location of the hotel is still decent accessible to most places of interests and airport rail.
    Reviewed July 28, 2018
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    Aryaduta Medan
    |Excellent 8.2
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Centre Point Mall
    • Medan Train Station is within 0.67 km